Firestorm Web Feed Issues
If you get a black screen when opening Search, Web Profiles, or Destinations, then try the following:
- Sometimes the window opens minimized at the top left; check to see if this is the case.
- Go to Preferences→ Network & Files -> Connection and ensure that the following are all enabled:
- Enable Plugins
- Enable cookies
- Enable Javascript
- If this is not enough to get search working then go to Preferences→ Privacy -> General and click on Clear History (top of the window). Then relog.
- If this still doesn't help, then make sure that your anti-virus software hasn't flagged, and possibly deleted, SLPlugin.exe, which is required for search to work. Try disabling your anti-virus completely, then reinstalling Firestorm to a different folder. Once done, re-enable your anti-virus and make sure you set it to exclude SLPlugin.exe from being scanned.
Some other issues affecting search are covered here.