application_template_no_not_delete

Submitted: %G-%m-%d

User name: @@User name@@
URI: @@Your account URI@@
Skype: @@Skype handle@@
Email: @@Email@@

Give an example of a problem where you might suggest that the user clear cache.
@@Give an example of a problem where you might suggest that the user clear cache.@@

Give an example of a problem where a cache wipe would not help solve the problem.
@@Give an example of a problem where a cache wipe would not help solve the problem.@@

Give an example of a problem where you might suggest that the user reinstall the viewer.
@@Give an example of a problem where you might suggest that the user reinstall the viewer.@@

Give an example of a problem where a reinstall would not help solve the problem.
@@Give an example of a problem where a reinstall would not help solve the problem.@@

If a user finds him/herself unable to walk or move, what would be the first thing you would suggest be checked?
@@If a user finds him/herself unable to walk or move, what would be the first thing you would suggest be checked?@@

How do you change your display name?
@@How do you change your display name?@@

Does high complexity cause region lag?
@@Does high complexity cause region lag?@@

What is the highest value LOD you should use in normal situations?
@@What is the highest value LOD you should use in normal situations?@@

What is the range of normal chat?
@@What is the range of normal chat?@@

If you cannot see an item you have rezzed out, how would you go about finding it?
@@If you cannot see an item you have rezzed out, how would you go about finding it?@@

What do you feel is the best way to handle each of the following types of challenging group members? * Someone who spams the group with an ad?
@@Someone who spams the group with an ad?@@ * Someone (not a support team member) who answers a support question with bad advice or wrong information?
@@Someone (not a support team member) who answers a support question with bad advice or wrong information?@@ * Someone who pastes a malicious link into group chat?
@@Someone who pastes a malicious link into group chat?@@ * Someone seeking help who responds to your followup questions and suggestions in an aggressive and defensive manner?
@@Someone seeking help who responds to your followup questions and suggestions in an aggressive and defensive manner?@@ * Someone seeking help who is polite but doesn't understand your suggestions?
@@Someone seeking help who is polite but doesn't understand your suggestions?@@ Describe some things about Firestorm support group chats that work well or don't work well – either things personally involving you or things you have observed.
@@Describe some things about Firestorm support group chats that work well or don't work well – either things personally involving you or things you have observed.@@ Have you helped out in a Firestorm support group? What kinds of questions have you answered, or what kind of help have you given?
@@Have you helped out in a Firestorm support group? What kinds of questions have you answered, or what kind of help have you given?@@ How well do you respond to criticism?
@@How well do you respond to criticism?@@ Describe a time when you had to admit to one or more people that you were wrong about something. How did you feeling while doing it? How did it work out? Would you be comfortable doing that in a public context?
@@Describe a time when you had to admit to one or more people that you were wrong about something. How did you feeling while doing it? How did it work out? Would you be comfortable doing that in a public context?@@ ==== About You ==== Why do you want to be on the support team?
@@Why do you want to be on the support team?@@ Name three places in SL that 'wow' you.
@@Name three places in SL that 'wow' you.@@ What special interests do you have in SL (ie: building, designing clothes, photography,etc)?
@@What special interests do you have in SL (ie: building, designing clothes, photography,etc)?@@ What frustrates you most about Second Life?
@@What frustrates you most about Second Life?@@ What do you like most about Second Life?
@@What do you like most about Second Life?@@ What is your timezone?
@@What is your timezone?@@ What languages do you speak/write?
@@What languages do you speak/write?@@ How long have you been in SL (on any account)?
@@How long have you been in SL (on any account)?@@ How long have you been using Firestorm?**
@@How long have you been using Firestorm?@@