Mac El Capitan (10.11) Issues
Camera Jumps When Alt-Camming, and/or Scrolling Is Jittery
June 2020: Refer to this SL bug report: Issues with the SL viewer in Mac OS Catalina.
Nvidia Driver Crash
General Info
There is no real fix for this crash (the fix will need to come from Apple); however, switching over to using the Nvidia web drivers will stop the crashes. There is a chance of the viewer running with poorer performance.
(This crash has continued on Sierra.)
This problem affects other games, too; for example, see constant crashes - OS X 10.11 El Capitan and OSX El Capitan 10.11 Beta (15A21). The same workaround appears to fix the problem in other games also; that is, to switch over to using the Nvidia web drivers instead of the Nvidia driver that Apple provides.
Please note that this is not a viewer-specific crash. Refer to this Firestorm Jira: [BUG-10302] [Mac El Capitan] Firestorm crash/incompatibility with Mac OS 10.11 and this SL Jira: BUG-10302 Frequent Crashes in Mac OS X 10.11 El Capitan.
To Install and use Nvidia Web Drivers
- Find the list of Nvidia web drivers here, with download links directly from Nvidia: Nvidia Web Drivers.
- It is important that the drivers are matched to you OS Build number, see here for: How to determine your OS Build Number.
- You can switch between using the Apple Nvidia driver and the Nvidia web driver (needs a reboot after each change).
Missing Characters
If some characters now display as boxes, you can edit the fonts.xml file within Firestorm to cause the characters to load properly.
- Log out of Firestorm.
- In a Finder window, go to your Applications folder.
- Right click on your Firestorm application and choose “Show Package Contents.”
- Navigate to Contents/Resources/fonts/fonts.xml.
- Open fonts.xml with Text Edit.
- From there, scroll down to the section where it shows hiragana.
- After the line
<os name=“Mac”>, insert this line:<file>ヒラギノ角ゴシック W3.ttc</file>
so that the page looks like this:
<os name="Mac"> <file>ヒラギノ角ゴシック W3.ttc</file> ///(only insert this line and leave everything else as is.)/// <file>ヒラギノ角ゴ Pro W3.otf</file> <file>ヒラギノ角ゴ ProN W3.otf</file> <file>AppleSDGothicNeo-Regular.otf</file> <file>AppleGothic.dfont</file> <file>AppleGothic.ttf</file> <file>华文细黑.ttf</file> </os>
- Be sure to save and exit.
- Open Firestorm and toggle to your Japanese keyboard or type in Japanese. It should now work as expected.
NOTE: This is only necessary for Firestorm versions 4.7.3 and older.