Firestorm Documentation
Firestorm User Guide
Basic Functions
- People Panel Nearby (Radar), Friends and Groups are accessed here
Advanced Topics
- General EEP Information - Environments: Water, Sky, and Day Cycles
For documentation on the old Phoenix viewer, please click here.
Getting Help
Support
- Troubleshooting Guide—This is where all the fixes are.
- How to Take a Screenshot—often needed so we can see the problem
Classes
Second Life Related
Firestorm Gateway - For New Residents
Joining Second Life
You can join SecondLife via the web page given here:
If you want to invite friends to join, then please do share the link above with them.
The Firestorm Gateway
The Team
- Firestorm Gateway Team
If you are interested in becoming a part of the gateway team, then please see the Involvement tab above.
In-World Locations
- Firestorm Social
Firestorm Gateway & Support Regions. Welcoming & Helping new residents into Second Life and oldies with Second Life. Social Area, RP, Sandbox, Freebie's, Classes, tutorials, games & lots of experiences to explore. Helpers always available to assist. - Firestorm Aerodrome
Flyable airplanes, helicopters, skydiving, scuba diving, boats and JetSki's. - Firestorm Combat & Weapons Range
Shoot weapons at hostile aliens, target shooting range, nearby avatar-to-avatar combat area. - Firestorm Sci-Fi Portal & RP Area.
Entry portal to SciFi & RolePlay area. Visit Trek starship, explore space station, fly shuttles, visit Callahan's Bar, workout in space gym (near bar), supply deck freebies, functional holodeck, Firefly Companions RP, Star Trek RP, individual quests, and more. - The Ghost Town by MadPea
Immersive and interactive adventure game.
Getting Help
Help for those new to Second Life may be found here.
If you need help with Firestorm viewer, please refer to this page for the many ways in which you can get help. We also offer classes on how to use the viewer. See this page for the schedule and in-world locations.
For Developers
- Compiling Firestorm ViewerUnder Construction
Involvement
Firestorm Beta Testing
Firestorm Gateway for New Residents
The Firestorm Gateway is a Community Gateway for new residents coming into Second Life where we provide a safe and welcoming learning environment. Help is freely given for users on any viewer by our Gateway Helper volunteers.
New Helper Applicants are required to have been in Second Life for at least 1 year and go through a process that includes filling out an application (which requires some knowledge of the Gateway regions and basic knowledge of second life) and following through a series of steps and training. The final step would be an interview with the Gateway HR Manager at which time both sides would discuss and determine if being a volunteer helper is right for you. If both sides agree at this point you would become a member of the Firestorm Gateway Team.
Previous Gateway Helpers that have left the team for any reason: If you have been gone longer than 6 months or more you will need to start the process over again and reapply. If you have been gone for 3 - 6 months, you will need to contact the Gateway HR Manager about coming back. If you are accepted back this will likely include a brief interview and a retake of part of your helper training. If you have been gone under 3 months and are accepted back, you can begin as a helper again after reading through any changes that have been made in your absence.
If you are interested in applying to join as a helper, please complete the form.
Firestorm Support
Firestorm users are welcome to help out in our support groups. Please read the support group guidelines Firestorm Help Groups: Tips, Rules, and Guidelines and join in. Feel free to ask in group if you have any questions about those rules and guidelines. The language groups are listed here: Firestorm Support.