

SLURL Proxy is an application that will handle SLURLs on your Windows system. Clicking a slurl on the web, will open SLURL Proxy, which will forward the SLURL to the viewer you have chosen. Alternatively, SLURL Proxy gives you the option to set a viewer of choice directly, without using the proxy function.
Various Second Life viewers you might, or may already have installed, overwrite your registry settings and change the way slurls are handled on your system, but without asking you.
SLURL Proxy provides an easy and user friendly way to correct this, without you having to tamper with your registry, and whenever you feel like changing your settings.
You can download SLURL Proxy, and unpack it to a location of your choice. Double click SLURL Proxy.exe to start it.
Upon start up, SLURL Proxy will check to see if it's the default slurl handler. If it is not, it will inform you about that, and ask you if you'd like to use SLURL Proxy as default instead.
When you have set SLURL Proxy as default,(or even before that) you can simply drag one or more viewer shortcuts onto the application window, and they should be listed with viewer name, and icon. After this, you can close SLURL Proxy and it's ready to go.
SLURL Proxy allows you to add several viewers, and one always needs to be the default viewer to use. The default viewer is the one where the checkbox is checked. If you would like to change the default viewer, simply click the viewer of your choice in the list.
That's it.
Firefox or Chrome might be asking you what application to use when you click a slurl on the web, and if so, it will also display a choice of associated applications, in which the application you defined as default (for example SLURL Proxy or a Viewer.exe), will be highlighted.
Internet Explorer should simply be showing a dialog that informs you about the application that is trying to handle the clicked slurl, and if you want to allow that.
If you wish to set a viewer as default slurl handler instead of SLURL proxy, then you simply need to click Set other SLURL handler in the menu, and drag the shortcut of your favourite viewer onto the window.
Requires .NET 3.5 and only runs on Windows
The file you download, is a packaged as a zip archive.
Please note : If you already have a Viewer running, then any SLURLs will open in that Viewer, regardless of your settings.
In Firefox, goto Tools → Options → Applications Tab and scroll to Secondlife. Look to see if Firestorm is listed, if not, select “other”, then browse your hard drive to find the Firestorm.exe, click on it, select Open, then click Ok. (Reference: Applications panel—Set how Firefox handles different types of files.)
OR
Download and install the regular SL viewer - but don't run it.
OR
Try this if the above does not work:
http://www.linuxforums.org/forum/gaming-games-multimedia-entertainment/104105-how-firefox-calls-secondlife-slurls.html
Download and install the regular SL viewer - but don't run it.
If none of the above works, then try this as a last resort fix. Go into Chrome settings, the advanced Settings, at the bottom, then Reset Chrome. Please note that this will wipe all your customized Chrome settings.
The application that handles a URL is a system-wide setting, not tied to any one browser. You can change the setting like this:
Information gleaned from this page.
There is an alternative to clicking a link in a browser to have it pass control to the viewer. Some actually find this work around to be faster and use it normally:
The fist thing to check is the viewer settings: Preferences → Network & Files → Connections, in the Web Browser section, make sure Use the default system browser… is selected.
If you get an error saying that no program is associated with the action, or that it doesn't know how to hand that action, make sure your computer settings show that there is a default web browser. An easy way to tell is to open your browser; if you are asked to make it the default, then you need to do so.
If you have Intel Graphics HD, Intel Graphics HD2500 and Intel Graphics HD4000, and are using the 64bit version of Firestorm 5.0.7 or later, on Windows 10, refer to this page.
A Windows 10 update in mid May 2018 (and reported as recently as May 2019) has resulted in many having audio problems with the viewer. This is actually a problem with the update, and needs to be fixed externally to the viewer.
If you're on an ASUS laptop and Sonic 3 is running, this is preventing FS from finding your driver. The solution is to disable Sonic 3.
If you suddenly sound like a man (and you aren't), or your friend suddenly sounds like a demon (and isn't), or you are hearing other forms of distorted voice, try this:
If you suddenly find that sounds do not play, things like button sounds or in-world object sounds, the possible cause is your default output format. Try this:
If some characters now display as boxes, you will need to reinstall Windows font packs. Some of the more common font packs are Chinese, Japanese and Korean, though if you installed those and still see boxes, you will want to ask the person using those characters to tell you what language (or symbol set) they are so that you can install the appropriate font pack.
Error 0xc000007b when launching 64 bit Firestorm:
Try following these steps to get the Firestorm installer to reinstall the Visual C++ redistributables that come packaged with it:
If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.
If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.
If you have Intel HD graphics, install the 32bit version of the viewer.
The most common cause for this is a non-default DPI value, or screen scaling. Refer to this page for tips on setting DPI/scaling to default.
Some Windows 10 users have experienced difficulty installing current versions of Apple's Quicktime software on their systems. Version 7.7.6 of Quicktime has been confirmed to install correctly on Windows 10 systems. You can download version 7.7.6 from the link below:
Quicktime 7.7.6 (link will take you to the 7.7.6 download page on Apple's website)
**Unfortunately the above link seems to no longer be valid as a source for Quicktime 7.7.6, as such the recommended alternative to allow playback of media streams that were previously handled by Quicktime is to upgrade to a newer version of Firestorm (version 5.0.1.52150 or newer), as these newer versions of Firestorm no longer depend on Quicktime to handle stream playback.
First try increasing Preferences → User Interface → 2D Overlay → UI Scaling. Another possibility is Preferencess → User Interface → Font → Font size adjustment.
This is most often caused by a high DPI scaling setting, usually 125% on most 2k displays. A viewer set to the same width as the display resolution (1920, for example), would extend beyond the display border. To correct this:
When you launch Firestorm, it should display at the default DPI scale, 100%
Some Windows 10 updates change the machine ID used to create login credentials, resulting in Firestorm reporting “Failed to Decode Login Credentials”. The best way to deal with this is to wipe the stored credentials file, as explained here. Naturally, you will then have to retype the user name and password for all your accounts, when first logging in after deleting the credentials file.
Reported on Linden Lab's bug tracker BUG-139291
Ref. here.
Ref. here.
Ref. here.
If you have certain Intel HD graphics, and have upgraded your PC to Windows 10, your graphics card will not be fully supported by Intel. If you have this issue, you will be unable to log in. You will get the following error dialog box:
Firestorm is unable to run because your video card drivers did not install properly or are out of date, or are for unsupported hardware. Please make sure you have the latest video card drivers, and even if you do have the latest, try reinstalling them. If you continue to receive this message, contact the Second Life Support Portal
This is not a function of the viewer, but instead is a function of the drivers provided by Intel for your computer. However, we have developed a workaround that should help most users with this issue continue to have the ability to use the Firestorm viewer.
You should now be able to run Firestorm on your PC.
Click here to contact Intel Support: Intel Support
Firestorm 6.3.2 (58052) Release Notes
“n/a” in the table below means “not available”; see the boxed note above.
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Windows 64-bit | 64-bit only | SL only | X | Full Release | Firestorm Release 6.3.2.58052 64 bit Windows Setup.exe MD5 Checksum: 22D4173CD14803AE99F0592D1813171A |
Windows 32-bit | 32 and 64 | SL only | X | Full Release | Firestorm Release 6.3.2.58052 32 bit Windows setup.exe MD5 Checksum: AD980B6F8297E182F82740B3DAAC28EA |
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Mac 64-bit | 64-bit only | SL only | X | Full Release | Firestorm Release 6.3.2.58052 64 bit Intel Mac.dmg MD5 Checksum: DC8CA6ADBE9862ECD2BD5A1A18DC4BB7 |
Mac 32-bit | 32 and 64 | SL only | X | n/a | n/a |
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Linux 64-bit | 64-bit only | SL only | Full Release | Firestorm Release 6.3.2.58052 64 bit Linux.tar.bz2 MD5 Checksum: CF3B34B07C50AD43D9952117F1FB60CF | |
Linux 32-bit | 32 and 64 | SL only | n/a | n/a |
More information about the 64-bit builds can be found here.
Firestorm 6.0.2 (56680) Animesh Release Notes
“n/a” in the table below means “not available”; see the boxed note above.
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Windows 64-bit OpenSim | 64-bit only | OpenSim only | Full Release | Firestorm Release 6.0.2.56680OS 64 bit Windows Setup.exe MD5 Checksum: 08a67070083a1399997db2aaa102d8df | |
Windows 32-bit OpenSim | 32 and 64 | OpenSim only | Full Release | Firestorm Release 6.0.2.56680OS 32 bit Windows setup.exe MD5 Checksum: 9ddaac654820a5168c1f4bed4603fc6b |
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Mac 64-bit OpenSim | 64-bit only | OpenSim only | Full Release | Firestorm Release 6.0.2.56680OS 64 bit Intel Mac.dmg MD5 Checksum: 5c152ac11982c01b25edcadef26e9366 | |
Mac 32-bit OpenSim | 32 and 64 | OpenSim only | n/a | n/a |
Version | 32/64-bit | Grids | Havok | Level of Support | Download |
Linux 64-bit OpenSim | 64-bit only | OpenSim Only | Full Release | Firestorm Release 6.0.2.56680OS 64 bit Linux.tar.bz2 MD5 Checksum: c11857b11dbb4a4accfc785529d63451 | |
Linux 32-bit OpenSim | 32 and 64 | OpenSim Only | Full Release | Firestorm Release 6.0.2.56680OS 32 bit Linux.tar.bz2 MD5 Checksum: 9e20172f32789f68671c0be8bcdd8315 |
Firestorm 6.3.2, 6.2.4, 6.0.2, 5.1.7 Release
Firestorm 6.3.2, 6.2.4, 6.0.2, 5.1.7
for Linux only
Windows only
Mac drivers are included with OS upgrades. However, to determine what card you have, select “About this Mac” from the Apple menu, then click “More Info”. Under Hardware select Graphics/Displays.
If you are not sure what type of video card you have, use GPU-Z found (Windows only) here. For linux, in a console use:
lspci | grep VGA
This is a collection of error messages seen in SL. Some are system messages; some are viewer-generated. The list is by no means complete.
If you get an error message that is not on this page, please:
Thanks!
Error | Remedy |
---|---|
“PERMISSION_TRIGGER_ANIMATION permission not set” | This message usually comes from an AO or other scripted item, dropped in world. It can also come from a badly scripted object that doesn't check it has perms before animating, such as a badly written poseball. |
Error | Remedy |
---|---|
“You can't attach multiple objects to one spot” message when detaching from avatar. | That will happen if the user somehow has a coalesced object in their Current Outfit folder. Delete that link from the Current Outfit folder. |
“The outfit folder contains no clothing, body parts, or attachments.” | See Outfits Won't Save |
“The attachment has requested a nonexistent point on the avatar. It has been attached to the chest instead.” | Do a search in your inventory for LSL Bridge. Delete any and all which are not worn and empty trash. You may have an old version in inventory which used a now deprecated attachment point. Then Avatar Menu - Avatar Health - Recreate LSL Bridge (be sure you're in a script-enabled area). Relog to verify error has stopped. |
Error | Remedy |
---|---|
“Unable to find a valid certificate” | See Second Life: Unable_to_find_a_valid_certificate. |
Error | Remedy |
---|---|
“We were unable to decode the file storing your saved login credentials” (or) “Failed to decode login credentials” | See Failed to Decode Login Credentials |
Error | Remedy |
---|---|
“Unable to connect to Second Life. Often this means that your computer's clock is set incorrectly. Please go to Control Panels and make sure the time and date are set correctly.” | See Unable to Log In Because "Computer's Clock Is Set Incorrectly". |
Error | Remedy |
---|---|
“Unable to establish a secure connection to the login server” | See Second Life: Unable to establish a secure connection to the login server . |
“Second Life has detected corruption in either your network transmissions or the files it's attempting to read on your hard drive. You might also be logging in from an invalid location.” | See Second Life: Mangled network data. |
“ERR_CONNECTION_RESET Code: -101” | There are many google hits for this; your solution may vary, so please research this on the web. One user has reported that the problem was caused by an ad blocker. |
No Media Plugin was found to handle the “text/html” mime type. Media of this type will be unavailable. | http://wiki.phoenixviewer.com/fs_media and/or http://wiki.phoenixviewer.com/antivirus_whitelisting |
media_plugin_cef error | http://wiki.phoenixviewer.com/antivirus_whitelisting |
“You are trying to download a file that is not supported by Firestorm” | |
“Plugin not supported” | This may indicate that the media is unsupported MP4. Confirmation needed. See https://www.firestormviewer.org/why-is-my-tv-not-working/ for info about unsupported MP4. |
Error | Remedy |
---|---|
“Unable to create item that has caused problems on this region.” | 1) Have the region restarted; this will usually fix it. 2) If a region restart doesn't clear it up, the sim owner may need to ask LL to move the sim to another server channel. |
“We are sorry, Linden Lab has discovered degraded performance on your connection to the region you are on. You will need to restart Second Life and log into a new region for the next 30 minutes to an hour. We apologize for the inconvenience.” | Delete landmarks, especially favorite landmarks. If they point to an invalid location, it can cause this message. This may also mean exactly what it says; follow the instructions. LL Bug Report |
Error | Remedy |
---|---|
“Do you want the application 'SLVoice' to accept incoming network connections?” | Mac – This is a message from your computer's firewall. You should choose “Allow” for voice to work. |
Error | Remedy |
---|---|
“Sorry, you do not have access to that teleport destination.” | 1) This may mean that you're not on the access list. Talk to the owner. 2) This may mean that the location is temporarily closed to public access. Try later. |
“Teleport failed. Failed to grant capabilities.” | This may mean that the region is having temporary problems. Try again later. |
“Teleport failed. No valid parcel could be found.” | This may mean the location no longer exists. (There may be other reasons for this message; please let us know if you find one.) |
Error | Remedy |
---|---|
“# of textures discarded” message usually followed by a crash | Relog right away to prevent a crash. Then see Textures Discarded for things to do. |
Error | Remedy |
---|---|
“Firestorm is unable to run because your video card drivers did not install properly or are out of date, or are for unsupported hardware. Please make sure you have the latest video card drivers, and even if you do have the latest, try reinstalling them. If you continue to receive this message, contact the Second Life Support Portal” | See Intel Fix 32-Bit |
Error | Remedy |
---|---|
“We're having trouble connecting to your voice server”…(server URL)…“Voice communications will not be available. Please check your network and firewall setup.” | This is the usual voice error message. See Voice Troubleshooting |
Error | Remedy |
---|---|
“Index out of range: 34 not in [ 0, 11]” | From the login screen, open the Debug Menu - Show Debug Settings - RenderDebugGL. Set to FALSE. Relaunch the viewer and login. |
“newview/llappviewer.cpp(1838): Unhandled exception caught in bool” _cded LLAppViewer::frame(void): No diagnostic information available | If the error happens in only one region, clear cache |
“Must supply a comment for control content” | The installation is corrupt. Uninstall Firestorm, delete the installer, clear your web browser's cache (or use a different browser) and download a fresh installer from http://www.firestormviewer.org/downloads/ and install that. |
“cannot rez here because the owner does not allow it” (exact wording needed) | If you are trying to rez on top of mesh, rez on regular terrain or on a prim instead |
Please note that Marketplace has nothing to do with the viewer. These messages are noted simply for convenience.
Error | Significance |
---|---|
“We are unable to process your order at this time. Please try again later. You may add this item to your cart or save as a favorite.” | This message, noted 2019-02-15, means that you have been blocked by the item's seller. |
Maintenance - xxx: Assorted crash fixes, improvements and new features from LL.
Release Notes for v6.3.2. (530962) - Second Life Viewer Released on Tuesday, October 15, 2019.
https://releasenotes.secondlife.com/viewer/6.3.2.530962.html
Maintenance - Vinsanto This Viewer uses Viewer Manager 2.0.529188
Vinsanto is an ancient winemaking tradition of Santorini that dates back thousands of years and represents an important part of Santorini’s history.
FMOD Studio 2.00.03 (updated Windows, Linux, Mac)
KDU v7.10.7 (Windows, Linux, Mac)
Voice Server Version: Vivox Version 4.9.0002.30313 (Windows and Mac)
Voice Opensim 4.6.0017.22050 (Windows and Mac)
Linux uses native voice files Version: Vivox 3.2.0002.10426
LibVLC Version: 2.2.8
Chromium Embedded Framework (CEF) Dullahan:
If you haven't logged into the Aditi Grid recently, you will likely need to contact LL Support to gain access as well as have your inventory synced. Please review this page carefully http://wiki.secondlife.com/wiki/Aditi. Also ensure you have this viewer setting enabled in Preferences - Advanced - Allow login to other grids.
This tab shows script information about the attachments you are wearing. The information is presented in the form of a list, with columns:
You can click on any column header to sort the list.
Below this is 1 button:
This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.
This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced
This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced
It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.
Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).
To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.
Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.
: Hovering your mouse over this symbol, or clicking it (depending on your preferences setting), it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.
This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.
This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced
This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced
It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.
Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).
To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.
Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.
: Hovering your mouse over this symbol, or clicking it (depending on your preferences setting), it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.
macOS apps will need to be notarized to be accepted by Gatekeeper after its Mojave 10.14.5 update.
Reference Safely open apps on your Mac
Also see BUG-227740
Mac OS 10.15 Catalina throws error on launch
To get around the lack of notarization of Firestorm, you will need to allow it to open anyway. Don't be alarmed by the dialog boxes that pop up. As long as you have downloaded the viewer from the Firestorm blog, you can rest assured that it is free from malware.
This tab shows script information about the attachments you are wearing. The information is presented in the form of a list, with columns:
You can click on any column header to sort the list.
Below this is 1 button: