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fs_lod_factor

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Small Prims Vanish Even when Quite Close

You may find that parts of jewelry items or shoes might disappear even when you are viewing them from a relatively close range, and that the only way to get them to show up is to right-click and edit them. In most cases, this can be dealt with as follows:

1. Via preferences:

  • Top Menu Avatar → Preferences or Ctrl-P
  • Click on the Graphics tab
  • In the General tab, set Level of Detail (LOD) Distance Factors → Objects & Sculpts LOD to 2.

2. Via quick preferences (bottom button bar that has the phoenix logo in it):

  • Move LOD Factor slider to 2.

Now cam away from yourself then back and you should find that the small prims are rendering better. You can experiment with the LOD Factor values. Be aware that going too low will make large prims (especially sculpted prims) start to look very strange even from relatively close up, so don't go too low; 3 is the recommended minimum. The suggested range is 2 to 3. But as always, your mileage may vary.


win10

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Windows 10 Issues

Massive FPS Drop after Viewer Window Loses Focus

This issue is the result of recent updates of Win10, specifically KB3176938, KB3189866, KB3193494 and KB3194496. If you use nVidia graphics, we have had several reports that Nvidia 373.06 released October 6, 2016 fixes this issue.

Should you not be able to upgrade the driver, read on.

  • To uninstall these Windows updates, go to Programs & features > view updates > click and uninstall. Please be advised that uninstalling any update marked as a security update is done at your own risk.
  • To keep windows from downloading the update again download this tool and run it to “hide” the update: https://support.microsoft.com/en-us/kb/3073930?utm_source=twitter#bookmark-1607.
  • Note: “Hiding” one update will not prevent other, later updates. The FPS problem may return as other updates are installed and until Microsoft fixes this issue.

Please refer to this LL JIRA and this FS JIRA page for details and other suggestions.

Voice Is Distorted

If you suddenly sound like a man (and you aren't), or your friend suddenly sounds like a demon (and isn't), or you are hearing other forms of distorted voice, try this:

  1. Right click the Speakers icon on your system tray and select Recording Devices.
  2. Right click the Microphone and select Properties.
  3. Switch to the Advanced tab.
  4. Under Default Format drop down menu, select: 2 channel, 16 bit, 44100 Hz (CD quality).
  5. Untick “Enable Audio Enhancements”
  6. Press OK and OK.
  7. Relog if needed.

Sounds Don't Play

If you suddenly find that sounds do not play, things like button sounds or in-world object sounds, the possible cause is your default output format. Try this:

  1. Right click the Speakers icon on your system tray and select Playback Devices.
  2. Right click the Speakers (or your chosen audio output) and select Properties.
  3. Switch to the Advanced tab.
  4. Under Default Format drop down menu, select: 16 bit, 44100 Hz (CD quality).
  5. Click Apply and OK.
  6. Relog if needed.

Missing Characters

If some characters now display as boxes, you will need to reinstall Windows font packs. Some of the more common font packs are Chinese, Japanese and Korean, though if you installed those and still see boxes, you will want to ask the person using those characters to tell you what language (or symbol set) they are so that you can install the appropriate font pack.

  1. Log out of Firestorm.
  2. Go to the Windows Start menu and choose Settings.
  3. In the window that opens, click in the search field at the top right and type in “language”
  4. Select Add a language from the search results.
  5. Click the + Add a language option and select the language from the list. The contents of the window scrolls left and right.
  6. Back in the Add a language section, click the newly added language and choose Options.
  7. Click the top Download button. The language will download and install, and it may take some time.
  8. Repeat this for each language pack you wish to install.
  9. Now log into Firestorm, you should see the missing characters correctly rendered.

Error 0xc000007b

Error 0xc000007b when launching 64 bit Firestorm:

Try following these steps to get the Firestorm installer to reinstall the Visual C++ redistributables that come packaged with it:

  1. First make sure you have the Firestorm installer handy in a place where you can easily access it when you get to the step where it's needed below. (You can download it from here, or from here if you need an older version than the current release.)
  2. Go to the Windows Start Menu and choose Settings.
  3. In the window that opens, click on “System Display, notifications, apps, power.”
  4. In the next window go down to “Apps & features.”
  5. Scroll down to the entry for “Microsoft Visual C++ 2010 x86 Redistributable.” Click on it and choose “Uninstall” (the list won't necessarily update to show that it is uninstalled, but it is).
  6. Click on “Microsoft Visual C++ 2010 x64 Redistributable” and once again choose “Uninstall.”
  7. Close that window.
  8. Re-run the Firstorm installer. The installer window will now say “Modify Setup” (since FS is already installed) and will give you 3 options: “Repair”, “Uninstall” and “Close.” Click on “Repair.” Firestorm will reinstall the Microsoft Visual C++ 2010 Redistributables that it ships with.
  9. Restart your computer. You should be able to launch Firestorm without getting the error message now.

Graphics Issues After Win10 Update

If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.

If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.

If you have Intel HD graphics, refer to this page.

Camera Spinning or Mouse Wandering in Mouselook

The most common cause for this is a non-default DPI value, or screen scaling. Refer to this page for tips on setting DPI/scaling to default.

Unable to install current version of Quicktime

Some Windows 10 users have experienced difficulty installing current versions of Apple's Quicktime software on their systems. Version 7.7.6 of Quicktime has been confirmed to install correctly on Windows 10 systems. You can download version 7.7.6 from the link below:

Quicktime 7.7.6 (link will take you to the 7.7.6 download page on Apple's website)

Text and User Interface Too Small

First try changing Preferencess → User Interface → Font → Font size adjustment. If that doesn't help, read on. 1)

1. Exit Firestorm.
2. Right-click the Firestorm application shortcut and select “Properties”
3. In the “Shortcut” tab, find the line marked “Target” and add --noprobe to the end. For example:

  (32-bit version)
  "C:\Program Files\Firestorm-Release\Firestorm-Release.exe" --set InstallLanguage en --noprobe
   
  (64-bit version)
  "C:\Program Files\Firestorm-Releasex64\Firestorm-bin.exe" --noprobe

4. In the “Compatibility” tab, find and UNCHECK the “Disable display scaling on high DPI settings” option
5. Click “OK” to apply and launch Firestorm as normal.

Notes:

  • You may need to repeat this after Firestorm updates.
  • Do not bring up the “Help → About Firestorm” menu option or you will need to repeat steps 1, 2, 4 and 5 above. Also, starting the viewer from the SL website dashboard will also undo the changes.

Failed to Decode Login Credentials

Some Windows 10 updates change the machine ID used to create login credentials, resulting in Firestorm reporting “Failed to Decode Login Credentials”. The best way to deal with this is to wipe the stored credentials file, as explained here. Naturally, you will then have to retype the user name and password for all your accounts, when first logging in after deleting the credentials file.

1) For details about why this happened, see BUG-11024.

fs_contacts_torn_off - added redock icon instruictions

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Contacts Torn Off

If you find that your Contacts (friends list and groups list) window has become detached (“torn off”) from your conversations (IM and group chat) window, then proceed as follows:

Method 1

  • At the top of the viewer click on Comm Menu → Friends (Ctrl+Shift+F)
  • Then click on ⇱ icon in the top right of the window to re-dock to the Conversations window

If you do not see the ⇱ icon then please follow method 2 below.

Method 2

  • Make sure the Conversations window is open; if it isn't, open it with top menu, Comm → Conversations, or Ctrl-T.
  • Make sure the Advanced menu is enabled; if it isn't, enable it with Ctrl-Alt-D.
  • Go to Advanced → Show Debug Settings; this opens a window.
  • In that window, type in ContactsTornOff, then click on FALSE; close the Debug Settings window.
  • Close the Conversations window and the Contacts window, if it is open.
  • Open Conversations, then open Contacts (top menu, Comm → Contacts, or Ctrl-Alt-Shift-F).
  • They should snap back together. If not, try a viewer restart.

For the Nearby Chat window torn off, see this page.

fs_nearby_chat_torn_off - added redock icon instructions

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Nearby Chat Torn Off

If you find that your Nearby Chat window has become detached (“torn off”) from your Conversations (Contacts, IM and group chat) window, then proceed as follows:

Method 1

  • At the top of the viewer click on Comm Menu → Chat (Ctrl+H)
  • Then click on ⇱ icon in the top right of the window to re-dock to the Conversations window

If you do not see the ⇱ icon then please follow method 2 below.

Method 2

  • Make sure the Conversations window is open; if it isn't, open it with top menu, Comm → Conversations, or Ctrl-T.
  • Press Ctrl-Alt-Shift-S to open the Debug Settings window. Or, go to Advanced → Show Debug Settings.
  • In that window, type in ChatHistoryTornOff, then click on FALSE; close the Debug Settings window.
  • Close the Conversations window and the Nearby Chat window, if it is open.
  • Open Conversations, then open Nearby Chat (top menu, Comm → Chat, or Ctrl-H).
  • They should snap back together. If not, try a viewer restart.

For the Contacts window being torn off, refer to this page.

missing_windows

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Finding a Missing Window

So you find yourself suddenly missing a window, perhaps inventory, or chat, or the edit window… How to find it?

  • Close all other windows, to make sure it isn't hiding under one of them.
  • Compress all the buttons on the bottom toolbar to the right.
    Alternately, drag the toolbar buttons from their present location onto another toolbar;
    (Reminder: there are three available toolbars: bottom of the screen, right side, and left side. Buttons are dragged by left clicking, holding the left mouse button down, and dragging.)
  • Go to Preferences→ User Interface → 2D Overlay, and lower the UI Scaling slider. The default setting is 1.0. You may find that setting it lower, temporarily, will reveal the missing window. If you find the missing window, move it to the center of the screen, then reset UI Scaling to 1.0 or your preferred value.
  • Try to ensure that the missing window is closed. Then open Debug Settings via the Advanced menu (press Ctrl-Alt-D to enable Advanced, if it isn't already). Then locate the pair values for the default window position, for the window that is “missing”. Consult the table below for the names of these settings. Set both values to 0 (zero), then relog.
WindowSettings names
Appearancefloater_pos_appearance_xfloater_pos_appearance_y
Area Searchfloater_pos_area_search_xfloater_pos_area_search_y
Avatarfloater_pos_avatar_xfloater_pos_avatar_y
Build/Editfloater_pos_build_xfloater_pos_build_y
Contactsfloater_pos_imcontacts_xfloater_pos_imcontacts_y
Camera Controlsfloater_pos_camera_xfloater_pos_camera_y
Conversationsfloater_pos_fs_im_container_xfloater_pos_fs_im_container_y
Destinationsfloater_pos_destinations_xfloater_pos_destinations_y
Hover Heightfloater_pos_edit_hover_height_xfloater_pos_edit_hover_height_y
IM windowfloater_pos_fs_impanel_xfloater_pos_fs_impanel_y
Inspectfloater_pos_fs_inspect_xfloater_pos_fs_inspect_y
Inventoryfloater_pos_inventory_xfloater_pos_inventory_y
Move Controlsfloater_pos_moveview_xfloater_pos_moveview_y
Nearby Chatfloater_pos_fs_nearby_chat_xfloater_pos_fs_nearby_chat_y
Notecardfloater_pos_preview_notecard_xfloater_pos_preview_notecard_y
Parcel Details (About Land)floater_pos_about_land_xfloater_pos_about_land_y
Peoplefloater_pos_people_xfloater_pos_people_y
Phototoolsfloater_pos_phototools_xfloater_pos_phototools_y
Profilefloater_pos_floater_profile_xfloater_pos_floater_profile_y
Preferencesfloater_pos_preferences_xfloater_pos_preferences_y
Quickprefsfloater_pos_quickprefs_xfloater_pos_quickprefs_y
Radarfloater_pos_fs_radar_xfloater_pos_fs_radar_y
Region Detailsfloater_pos_region_info_xfloater_pos_region_info_y
Searchfloater_pos_search_xfloater_pos_search_y
World mapfloater_pos_world_map_xfloater_pos_world_map_y

Should none of these work, then you will have to wipe settings, as explained on this page.



See this page for documentation on Firestorm 4.6.9 (42969) and earlier.

classes:inventory_filters.png - created

fs_height_offset_fr

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Réglage de la hauteur

Si vos pieds sont dans le sol - ou si vous flottez au-dessus du sol - vous pouvez régler votre hauteur.

Pour ceci, deux manières de faire :

  • Méthode 1:
    Cliquez droit sur votre avatar > sélectionnez Appearance (Apparence) → Body (Corps) .
    Dans l'onglet Body descendez jusqu'à l'option Hover.
    Réglez la valeur jusqu'à ce que vous soyez à la bonne hauteur.
    Sauvegardez les modifications.
    Ceci ne fonctionne que si votre shape est modifiable.

NB: Ceci étant un paramètre de shape et non pas une préférence, l'option ne peut être ajoutée dans la fenêtre QuickPrefs.

  • Méthode 2:
    Utiliser le réglage “Hover Height” (Distance par rapport au sol).
    Vous pouvez aussi cliquer droit sur votre avatar → Appearance → Hover Height. Dans la fe^nêtre qui s'ouvre ajustez le slider pour régler votre hauteur puis refermez cette fenêtre.
    Encore une autre façon d'accéder ce réglage : Quick Prefs (Préférences Rapides) → Hover Height, et ulisez ce slider.

fs_menus

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Firestorm Top (Menu) Bar


Tip: clicking on the double lines will detach that menu, or sub menu, so it does not close automatically

Avatar Menu

  • Account: will prompt you to open your SL dashboard in a web browser
  • Marketplace Listings: Manage your SL marketplace listings.
  • Buy L$: opens the floater to let you buy L$
  • Inventory (Ctrl-I): opens your inventory
  • Picks: opens the Picks and Classifieds window for creation and editing of picks and classified ads.
  • Experiences: opens the Experiences window.
  • Profile: opens your profile
  • Appearance: opens the appearance floater at My Outfits (will be greyed out if you are a cloud; see here if that has happened to you)
  • Choose an avatar: opens the Choose an Avatar window.
  • Movement: opens the movement sub menu where you can set
    • Sit down (Alt-Shift-S): will sit your avatar down (not available if already sitting)
    • Fly (Home): this toggles will turn on fly mode (not available if sitting)
    • Stop Flying (Home): this toggle will turn off fly mode.
    • Always Run (Ctrl-R): toggles run
    • Force Ground Sit (Ctrl Alt S): This forces your avatar into a ground sit regardless of where your avatar is.
    • Move Lock (Ctrl-Alt-P): When enabled, will lock your avatar in place so it cannot be pushed.
      You will not be able to move yourself either, unless you enable PreferencesMove & View -> Movement→ Lock and unlock position after stopping or starting movement.
    • Quickjump: If enabled, the viewer suppresses any pre-jump animation.
  • Move Controls: toggles the movement controls floater
  • Camera Controls: toggles the camera controls floater
  • Avatar Health: opens the Avatar Health sub menu
    • Stop avatar animations: used to stop animations acting on your avatar
    • Stop avatar animations & revoke permissions:
    • Undeform Avatar: Attempts to undeform your avatar, to recover its normal shape after deformation after the use of oversized avatars or griefer objects.
    • Force appearance update (Rebake)(Ctrl-Alt-R): rebakes your avatar's textures
    • Reset Default Male Avatar (Character Test): forces your avatar to the default male
    • Reset Default Female Avatar (Character Test): forces your avatar to the default female
    • Show Avatar Complexity Information:
    • Lag Meter: Opens the Lag Meter window.
    • Recreate LSL Bridge: creates a fresh copy of the LSL bridge
  • Snapshot (Ctrl-Shift-S): opens the snapshot floater
  • Money Tracker: Shows a list of who last paid you; see this page for more information.
  • Pose Stand…: Open the Pose Stand window; replicates the functionality of a pose stand.
  • Preferences (Ctrl-P): opens your preferences window
  • Toolbar Buttons: Opens the toolbar buttons window, allowing the button layout to be customized.
  • Show HUD Attachments (Alt-Shift-H): Shows all HUDs that you have attached
  • Exit Firestorm (Ctrl-Q): Closes Firestorm

Comm(unicate) Menu

  • Online Status: opens the Online Status sub menu where you can set yourself to:
    • Away
    • Unavailable (Busy)
    • Auto-respond: (the auto-response messages are set in PreferencesPrivacy -> Autoresponse)
    • Autorespond to non friends
    • Reject teleport offers and requests
    • Reject all group invites
    • Reject all friendship requests
  • Friends (Ctrl-Shift-F): opens the Friends tab in the contacts list.
  • Contacts (Ctrl-Alt-Shift-F): Opens or closes the contacts list.
  • Contact Sets (Ctrl-Alt-Shift-C): opens the Contact Sets window, to manage your own groups of contacts
  • Groups (Ctrl-Shift-G): opens the Groups tab in the contacts list.
  • Chat (Ctrl-H): opens the nearby chat tab in the Conversations window
  • People: Opens the people window.
  • Conversations (Ctrl-T): opens the Conversations window
  • Gestures (Ctrl-G): opens the Gestures window
  • Facebook…: opens the Post to Facebook window.
  • Twitter…: opens the Twitter window.
  • Flickr…: opens the Upload to Flickr window.
  • Voice Morphing:
  • Conversation Log: Opens the Conversation Log window.
  • Nearby Voice: opens nearby voice, aka active speakers
  • Block List: opens the people window → Block List

World Menu

  • Resync Animations: Restarts animations within your view; this allows couples dances to be resynchronized.
  • Nearby Avatars (Ctrl-Shift-A): Opens the Nearby tab in the People window.
  • Radar: Opens the Radar window.
  • Teleport History (Alt-H): Opens the Places window, teleport history tab.
  • Places: Opens the Places window.
  • Destinations: Opens up Destination window.
  • Mini-Map (Ctrl-Shift-M): opens the Minimap
  • World Map (Ctrl-M): opens the World Map
  • Region Tracker: Opens the Region Tracker window.
  • Landmark This Place: creates a landmark of your current location
  • Location Profile: opens the Places Profile window
  • Parcel Details: opens the About Land window
  • Region Details: opens the Region/Estate window
  • Buy This Land: opens the Buy Land window (If you are on land that is not for sale, this will be greyed out)
  • Show Owned Land: opens the Owned Land window
  • Show More: opens the Show More sub menu where you can chose to show
    • Ban Lines Enables or disables the ability to see ban lines around parcels to which you are not allowed access.
    • Beacons (Ctrl-Alt-shift-N) Hide/show beacons for some types of objects, like sound sources, particle sources, and so on.
    • Property Lines (Ctrl-Alt-Shift-P) Enables or disables showing lines at property boundaries.
    • Land Owners Colors land: green is land owned by you, red is land owned by others, yellow is land for sale.
    • Coordinates: Shows your current coordinates in the menu bar
    • Parcel Permissions: Shows icons of your parcel rights
    • Advanced Menu (Ctrl-Alt-Shift-D): Hides/shows the Advanced Menu. This can also be done in PreferencesAdvanced.
  • Teleport Home (Ctrl-Shift-H): teleports you home
  • Set Home to Here: sets your home location to the point you are at; also saves a snapshot, which will be displayed when you log in to your home location.
  • Sun Position: opens the Sun Position sub menu, where you can set the sun position to
    • Sunrise (Ctrl-Shift-U)
    • Midday (Ctrl-Shift-Y)
    • Sunset (Ctrl-Shift-N)
    • Midnight (Ctrl-Shift-X)
    • Estate Time
  • Environment Editor: (Photographers might prefer that fast access available in QuickPrefs or Phototools) This has these sub-menus:
    • Environment Settings: Opens the environment settings window.
    • Water Presets: has sub-menus to allow water presets to be created, edited, deleted.
    • Sky Presets: has sub-menus to allow sky presets to be created, edited, deleted.
    • Day Presets: has sub-menus to allow day presets to be created, edited, deleted.
  • Photo and Video: opens the submenu for
    • Phototools (Ctrl-Alt-P): opens the Phototools floater.
    • Cameratools (Ctrl-Alt-C): opens the Cameratools floater.
  • Area Search: opens the Area Search window
  • Sound Explorer: Opens the Sound Explorer window.
  • Animation Explorer: Opens the Animation Explorer window.
  • Asset Blacklist: Opens the Asset Blacklist Window.

Build Menu

  • Build (Ctrl-B): opens the Build/Edit window
  • Select Build Tool: opens the Build Tool sub menu where you can select
    • Focus Tool (Ctrl-1)
    • Move Tool (Ctrl-2)
    • Edit Tool (Ctrl-3)
    • Create Tool (Ctrl-4)
    • Land Tool (Ctrl-5)
  • Link (Ctrl-L): will link multiple prims
  • Unlink (Ctrl-Shift-L): will unlink prims in a linkset
  • Edit Linked Parts: allows you to edit individual prims in a linkset
  • Select Linked Parts: opens the Select Linked Parts sub menu where you can choose:
    • Select Next Part (Ctrl-.)
    • Select Previous Part (Ctrl-,)
    • Include Next Part (Ctrl-Shift-.)
    • Include Previous Part (Ctrl-Shift-,)
  • Focus on Selection (H): will focus your camera on an object you have selected
  • Zoom to Selection (Shift-H): will zoom your camera on an object you have selected
  • Object: opens the Object sub menu that allows you to:
    • Take: Takes the object back to inventory
    • Take Copy: Creates a copy of the object in inventory.
    • Duplicate (Ctrl-D): Creates a duplicate of the object next to the original object.
    • Edit Particles: Opens the Particle Editor.
    • Save Back to Object Contents If you drag the contents of an object directly onto the ground (rather than into your inventory first, then out onto the ground), and make changes to it, this function allows those changes to be saved back to the original object.
    • Return Object Returns the object to the owner.
    • Save as:
      • Backup: Opens the Backup window, allowing you to save the object to your hard drive.
      • Collada: Opens the Collada Export window, which you can use to export the object as mesh.
  • Scripts: opens the Scripts sub menu where you can:
    • Show Script Warnings/Errors
    • Script Info (Counter): If the object is moddable, this will show script information for it.
    • Recompile Scripts (Mono)
    • Recompile Scripts (LSL)
    • Reset Scripts: this will only work if the object is moddable.
    • Set Scripts to Running
    • Set Scripts to Not Running
    • Remove Scripts from Selection: If the selected object is moddable, removes all scripts from it.
  • Pathfinding: Options concerning Pathfinding.
    • Linksets: Opens the Pathfinding Linksets window.
    • Characters: Opens the Pathfinding characters window.
    • View / Test: Opens the Pathfinding console.
    • Rebake Region: Rebakes the region NavMesh, if there are pending changes - assuming you have rights to do so and Pathfinding is enabled for the region; will by greyed out otherwise. This can also be done by clicking the Pathfinding icon in the top menu bar.
  • Options: opens the Options sub menu where you can:
    • Show Advanced Permissions Refer to this SL Wiki page for more on Advanced (Debug) permissions.
    • Select Only My Obects
    • Select Only Movable Objects
    • Select Only Copyable Objects
    • Select By Surrounding
    • Include Group-Owned Objects
    • Show Selection Outlines
    • Show Hidden Selection
    • Show Light Radius for Selection
    • Show Selection Beam
    • Snap to Grid (G)
    • Snap Object XY to Grid (Shift-X)
    • Use Selection for Grid (Shift-G)
    • Grid Options (Ctrl-Shift-B)
    • Set Default Permissions: Opens the Default Creation Permissions window.
  • Upload: opens the Upload sub menu which allows you to choose what to upload (Same as the Upload item in the Avatar Menu):
    • Image (L$10): Opens a file selector, then the image upload window.
    • Sound (L$10): Opens a file selector, the the sound upload window.
    • Animation (L$10): Opens a file selector, then the animation upload window
    • Mesh Model: Opens a file selector to upload a mesh model; see the SL wiki for more info.
    • Bulk (L$10 per file): Opens a file selector where you can select multiple image files for upload.
    • Import Linkset: Opens the Import window, to upload a previous exported object.
  • Undo (Ctrl Z): will undo the last changes made in the edit /build window
  • Redo (Ctrl Y): will redo the last changes made with the undo command

Content Menu

  • Search (Ctrl-F): opens the Search window
  • SL Marketplace: prompts you to open the Marketplace web page
  • L$ Market Data: prompts you to open the L$ market Data web page
  • Script Library: prompts you to open the Script Library web page
  • Firestorm Blog: prompts you to open the Firestorm Viewer Home web page
  • Firestorm Flickr: prompts you to open the Firestorm Viewer Flickr web page
  • Firestorm YouTube: prompts you to open the Firestorm Viewer YouTube channel
  • Firestorm Twitter: prompts you to open the Firestorm Viewer Twitter web page
  • Firestorm Plurk: prompts you to open the Firestorm Viewer Plurk web page
  • Message of the day: this will show the message of the day in local chat. This also is shown during the login phase.

Help Menu

RLVa Menu

This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.

  • Debug: opens the Debug sub menu where you can enable:
    • Show Top-level RLVa Menu: Enables showing the RLVa menu in to menu bar. If disabled, RLVa menu will show in Advanced Menu.
    • Show Debug Messages: used when debugging RLV scripts and also to know when something RLV is being done to you by either a person or object.
    • Hide Unset or Duplicate Messages
    • Show Assertion Failures
    • Hide Locked Layers
    • Hide Locked Attachments
    • Enable Legacy Naming
    • Enabled Shared Wear
    • Rename Shared Items on Wear
    • Locks: opens the Active RLV Locks window
  • Allow OOC Chat: allows Out Of Character (OOC) chat.
  • Forbid Give to #RLV
  • Show Filtered Chat
  • Show Name Tags
  • Wear Replaces Unlocked
  • Restrictions: opens the Active RLV Restrictions window
  • Strings: opens the RLVa Strings window

Advanced Menu

Please use with caution

This menu is toggled via the Ctrl-Alt-D key sequence, or from PreferencesAdvanced

  • Rebake Textures (Ctrl+Alt+R): (same as Avatar→ Avatar health → Force Appearance Update).
  • Set UI Size to Default: Reverts any changes made in PreferencesUser Interface -> General→ UI scaling.
  • Set Window Size: allows you to set the window size.
  • Limit Select Distance: limits your select distance to about 50m.
  • Disable Camera Constraints: allows camera to pass through solid objects.
  • High-res Snapshot: enables high resolution snapshots.
  • Quiet Snapshots: disables the snapshot sound and animation.
  • Performance Tools: opens the Performance Tools sub menu where you can enable:
    • Lag Meter: Opens the Lag Meter window.
    • Statistics Bar (Ctrl-Shift-1): Displays the Statistics window (often called the “stats bar”).
    • Scene Load Statistics (Ctrl-Shift-2): Displays the Scene Load Statistics window with focus on object load and cache performance.
    • Show Avatar Complexity Information: Displays an indicator of client draw “cost” above each avatar (replaces Avatar Rendering Cost).
  • Highlighting and Visibility: opens the Highlighting and Visibility sub menu where you can choose:
    • Cheesy Beacon: Animates the red world map beacon to make it look “cheesy” (enable it to see the effect).
    • Hide Particles (Ctrl Alt Shift =) : Disables rendering of particles. Another way of achieving this is to go to PreferencesGraphics -> General and setting Max particle count to zero - or doing the same in the Quick Preferences panel.
    • Hide Selected: Makes the currently selected (edited) object invisible, until they are no longer selected.
    • Highlight Transparent (Ctrl Alt T): Makes transparent objects visible by highlighting them in red.
    • Show Mouselook Crosshairs
    • Hover Tips: Opens Hover Tips submenu
      • Show Tips (Ctrl-Shift-T): This allows you to set what hovertips, if any, you see (please check this first to enable hover tips)
      • Show Land Tooltips:
      • Show Tips On All Objects:
  • Rendering Types: opens the Rendering Types sub menu, which allows types of things to be shown or hidden. By default, these are all enabled. Disabling some can be useful if you are trying to find a lost object.
    • Simple (Ctrl-Alt-Shift-1): textures without alpha channels.
    • Alpha (Ctrl-Alt-Shift-2): textures with alpha channels
    • Tree (Ctrl-Alt-Shift-3): Linden plants.
    • Avatars (Ctrl-Alt-Shift-4): bodies and attachments but not name tags.
    • Surface Patch (Ctrl-Alt-Shift-5): terrain/ground texture.
    • Sky (Ctrl-Alt-Shift-6): entire sky including clouds and sun/moon.
    • Water (Ctrl-Alt-Shift-7): water surface only, view when under water is still tinted.
    • Ground (Ctrl-Alt-Shift-8)
    • Volume (Ctrl-Alt-Shift-9): all objects except Linden plants.
    • Grass (Ctrl-Alt-Shift-0): Linden plants.
    • Clouds (Ctrl-Alt-Shift- -)
    • Particles (Ctrl-Alt-Shift- = )
    • Bump (Ctrl-Alt-Shift-\): legacy bump map and shiny effects.
  • Rendering Features: opens the Rendering Features sub menu:
    • UI (Ctrl-Alt-F1): Be VERY careful when using this, as the menu bar is hidden as well; make mental note of the key sequence so you can re-enable the UI when you need it.
    • Selected (Ctrl-Alt-F2): display texture alignment crosshair boxes with “Select Face”.
    • Highlighted (Ctrl-Alt-F3)
    • Dynamic Textures (Ctrl-Alt-F4): enable clothing and sculpt previews in texture upload floater.
    • Foot Shadows (Ctrl-Alt-F5)
    • Fog (Ctrl-Alt-F6)
    • Test FRInfo (Ctrl-Alt-F8)
    • Flexible Objects (Ctrl-Alt-F9): enable/disable flexible prim effect.
  • RLVa: This will menu option will show if chose not to show RLVa menu in top menu bar. This will show RLVa submenus.
  • Media Streams Backup
    • Import Stream List XML: This will import the stream_list.xml file.
    • Export Stream List XML: This will export the media stream list from top menu → World Menu → Parcel DetailsSound tab to a file called stream_list.xml to a folder of your choosing
  • Use Plugin Read Thread: uses a separate thread to read incoming messages from plugins. So in theory, this should give you a slight performance increase if you have a multicore processor and using the internal web browser or playing quicktime videos and so on.
  • Clear Group Cache: Clears group cache
  • Mouse Smoothing: should help smooth mouse movement
  • Release Keys: Releases permissions taken by worn attachments.
  • Shortcuts: opens the Shortcuts sub menu, showing some of the common keyboard shortcuts:
    • Search (Ctrl-F)
    • Show Advanced Menu-legacy shortcut (Ctrl-Alt-D)
    • Doubleclick Teleport (Ctrl-Shift-D)
    • Always Run (Ctrl-R)
    • Fly (Home)
    • Close Window (Ctrl-W)
    • Close All Windows (Ctrl-Shift-W)
    • Snapshot to Disk (Ctrl-`)
    • Mouselook (M)
    • Joystick Flycam (Alt-Shift-F)
    • Reset View (Esc)
    • Reset Camera Angles (Shift-Esc)
    • Look at Last Chatter (Ctrl-\)
    • Zoom In (Ctrl-0)
    • Zoom Default (Ctrl-9)
    • Zoom Out (Ctrl-8)
  • Fly Override (Ctrl-Alt-V): allows flight in no fly areas - NOT recommended
  • RestrainedLove API: Enables/disables RLV (also in PreferencesFirestorm -> Extras→ Allow scripted viewer controls)
  • Show Debug Settings: opens the debug menu window; use with caution.
  • Show Develop Menu (Ctrl-Alt-Q): Shows or hides the develop menu on the menu bar.

Developer Menu

Please use with caution

This menu is toggled via the Ctrl-Alt-Q key sequence, or from PreferencesAdvanced

  • Consoles: opens the Consoles sub menu. These should all be disabled in normal use. If you find your screen filling with “strange” graphs and data, check here to make sure all are off.
    • Texture Console (Ctrl-Shift-3):
    • Debug Console (Ctrl-Shift-4): scroll activity log on the main viewer window.
    • Notifications Console (Ctrl-Shift-5): trace dialogs, alerts, notifications.
    • Fast Timers (Ctrl-Shift-9): shows tasks performed per frame.
    • Scene Statistics: plot complexity of objects in view.
    • Scene Loading Monitor:
    • Region Debug Console Opens the Region Debug Console.
    • Region Info to Debug Console: dump region flags and stats to log
    • Group Info to Debug Console: dump summary of active group info to log.
    • Capabilities Info to Debug Console: dump capability names and URLs to log.
    • Camera: camera and agent position/rotation overlaid on screen.
    • Wind: region wind speed and heading is overlaid on screen.
    • FOV: camera field of view angle overlaid on screen.
    • Badge (Ctrl-Alt-Shift-H) (This won't toggle off……)
  • Show Info: opens the Show Info sub menu:
    • Show Time: Shows the time spent logged on in the lower right.
    • Show Upload Transaction: Gives a notification on upload, showing how much you were charged.
    • Show Texture Info: Shows texture information for the object under the cursor.
    • VRAM usage per object:
    • Show Avatar Render Info: show load state and attachment weights for visible avatars.
    • Show Render Info: Displays information about the scene currently being rendered.
    • Show Matrices: OpenGL matrix info overlaid on screen.
    • Show Color Under Cursor: shows the RGBA values for the color under the cursor, in the lower right.
    • Show Memory: shows total viewer memory use overlaid on screen.
    • Show Private Mem Info: private pool stats overlaid on screen.
    • Show Updates to Objects (Ctrl-Alt-Shift-U): Displays “clouds” of different colors when objects update.
  • Force an Error: opens the Force an Error sub menu. Using any of these will probably crash you. Aimed at viewer developers.
    • Force Breakpoint (Ctrl-Alt-Shift-B)
    • Force LLError And Crash
    • Force Bad Memory Access
    • Force Infinite Loop
    • Force Driver Crash
    • Force Software Exception
    • Force Disconnect Viewer
    • Simulate a Memory Leak
  • Render Tests: opens the Render Tests sub menu:
    • Camera Offset
    • Randomize Framerate: add a random duration sleep with each rendered frame.
    • Periodic Slow Frame: sleep half a second every 10 frames.
    • Frame Test: capture buffer and pause.
    • Frame Profile: dump GL stats to log.
    • Benchmark:
  • Render Metadata: opens the Render Metadata sub menu; these are normally all disabled:
    • Bounding Boxes
    • Avatar Hitboxes
    • Normals
    • Octree
    • Shadow Frusta
    • Physics Shapes
    • Occlusion
    • Render Batches
    • Update Type
    • Texture Anim
    • Texture Priority
    • Texture Area
    • Face Area
    • LOD Info
    • Build Queue
    • Lights
    • Particles
    • Collision Skeleton
    • Joints
    • Raycast
    • Wind Vectors
    • Render Complexity
    • Attachment Bytes
    • Sculpt
    • Texture Size
    • Texture Density
      • None
      • Current
      • Desired
      • Full
  • Rendering: opens the Rendering sub menu
    • Axes: draw XYZ axis display centered on avatar plus region origin marker.
    • Tangent Basis
    • Selected Texture Info Basis (Ctrl-Alt-Shift-T): show size and alpha channel presence for faces selected in editor.
    • Selected Material Info (Ctrl-Alt-Shift-M):
    • Wireframe (Ctrl-Shift-R): show object geometry.
    • Object-Object Occlusion (Ctrl-Shift-O): optimization, skip rendering objects that are hidden behind others.
    • Advanced Lighting Model: enable deferred rendering.
    • Debug GL: enable extra OpenGL error checking.
    • Debug Pipeline: subset of Debug GL.
    • Automatic Alpha Masks (deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting on).
    • Automatic Alpha Masks (non-deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting off).
    • Animation Textures: allows texture to be animated per llSetTextureAnim.
    • Disable Textures: stop fetching new textures from the network.
    • Full Res Textures (dangerous): disregard LOD and display all textures at full resolution. Increases network and memory use.
    • Render Attached Lights: render local light sources on avatar attachments.
    • Render Attached Particles: render particle systems emitted by avatar attachments.
    • Hover Glow Objects:
  • Network: opens the Network sub menu:
    • Pause Agent: Stop avatar movement updates. Local turns and interpolated motion will still appear.
    • Enable Message Log: dump every protocol message to log.
    • Disable Message Log: stop protocol message dump.
    • Velocity Interpolate Objects: when enabled it allows smoothed object motion between updates and for llTargetOmega motion to work. When it's disabled, stops “rubber band” effect at cost of these features.
    • Ping Interpolate Object Positions: factor ping time into interpolation.
    • Drop a Packet (Ctrl-Alt-L): simulate loss of a data packet.
  • Dump Scripted Camera
  • Recorder: opens the Recorder sub menu. This is used to record, and then playback, a sequence of your actions. For example, you can record yourself walking round, then when you play it back, your avatar will repeat that exactly. Useful for machinima.
    • Start Playback
    • Stop Playback
    • Loop Playback
    • Start Record
    • Stop Record
  • World: opens the World sub menu:
    • Sim Sun Override
    • Fixed Weather
    • Dump Region Object Cache: send object cache statistics to log.
    • Dump Simulator Features to Nearby Chat
  • UI: opens the UI sub menu:
    • Media Browser Test: opens embedded browser with Viewer URI Name Space test page.
    • Region Restart Test:
    • Web Content Browser (Ctrl-Shift-Z): opens the internal browser.
    • FB Connect Test: for checking Second Life ShareAPI.
    • Dump SelectMgr: info about selected objects to log.
    • Dump Inventory: inventory UUIDs and names to log.
    • Dump Timers: function call stats to log.
    • Dump Focus Holder: what UI element has keyboard focus to log.
    • Print Selected Object Info (Ctrl-Shift-P): object details to log.
    • Print Agent Info (Shift-P): avatar name and camera to log.
    • Double-Click Auto-Pilot
    • Double-Click Teleport
    • Debug SelectMgr: if this and Limit Select Distance are active, dump auto deselects to log.
    • Debug Clicks: mouse button changes with coordinates to log.
    • Debug Views: identify UI elements on screen.
    • Debug Name Tooltips: identify XUI source for UI element under cursor. (alias of Show XUI Names)
    • Debug Mouse Events: info about what has mouse focus to log.
    • Debug Keys: text entry field activity to log.
    • Debug Window Process: low level info for main viewer window to log.
  • XUI: opens the XUI sub menu:
    • Reload Color Settings: refresh from skin's colors.xml
    • Show Font Test: open floater with type specimen.
    • Load from XML
    • Save to XML
    • Save XUI Names: identify XUI source for UI element under cursor.
    • Show debugging info for views
    • XUI Preview Tool
    • Send Test IMs: send dummy messages to test accounts.
    • Flush Names Caches: clean avatar name cache.
  • Avatar: opens the Avatar sub menu:
    • Grab Baked Textures
      • Iris
      • Head
      • Upper Body
      • Lower Body
      • Skirt
    • Character Tests
      • Appearance To XML: Saves your avatar shape to a file; opens a file picker to allow you to select the destination folder, and file name. Shapes exported this way can be re-imported in the Appearance window.
      • Toggle Character Geometry
      • Test Male: shortcut to wear “Male Shape & Outfit” from inventory Library/Clothing.
      • Test Female: shortcut to wear “Female Shape & Outfit” from inventory Library/Clothing.
      • Allow Select Avatar: avatars can be selected and “moved” with object editor, local effect only, movements do not appear to others.
    • Animation Speed
      • All Animations 10% Faster
      • All Animations 10% Slower
      • Reset All Animations Speed
      • Slow Motions Animations
    • Force Params to Default: clear and refresh tweakable appearance settings.
    • Animation Info: text over avatars with running animations and priorities.
    • Show Look At: shows look at crosshairs.
    • Show Point At: show destination for selection beam as a red crosshair.
    • Debug Joint Updates: rapid summary of updates to log.
    • Disable LOD: for avatar bodies.
    • Debug Character Vis: dump avatar and attachment visibility to log.
    • Show Collision Skeleton: show avatar's “collision volume” joints. Used with fitted mesh and touch/select. Not used with simulator physics.
    • Display Agent Target: crosshairs with avatar's actual and rendered positions.
    • Dump Attachments: attachment points, UUIDs, positions, visibility to log.
    • Debug Avatar Textures (Ctrl-Alt-Shift-A): shows component textures for own avatar.
    • Dump Local Textures (Alt-Shift-M): avatar texture info to log.
    • Reload Avatar Cloud Particle
  • Compress Images: select a file and convert to .j2c, results to log.
  • Enable Visual Leak Detector:
  • Output Debug Minidump
  • Console Window on next Run: Opens a window on the next run of the viewer, which shows internal information as the viewer runs. Useful for developers' to debug the viewer. Otherwise, keep this disabled.
  • Set Logging level: This allows the level of detail of logging to be changed from the default (Info). The support team might request that you change this if attempting to diagnose a problem; otherwise, it should always be left at default.
    • Debug
    • Info
    • Warning
    • Error
    • None
  • Request Admin Status (Ctrl-Alt-G): request privileges. Only works if you are a Linden.
  • Leave Admin Status (Ctrl-Alt-Shift-G)
  • Show Admin Menu

Searching the Menus

It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.

Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).

To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.

Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.

Graphics Presets

: When hovering your mouse over this symbol, it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in PreferencesGraphics -> General.



See this page for documentation on Firestorm 4.7.7 (48706) and earlier.


fs_lod_factor_de

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Kleine Prims verschwinden schon bei geringer Entfernung

Möglicherweise ist dir schon mal aufgefallen dass Kleineteile von Schmuck schon bei geringer Entfernung zwischen deiner Sicht und dem Objekt verschwinden, und diese Kleinteile nur dann wieder sichtbar werden wenn du das Objekt rechts-klicken tust. Es gibt eine Lösung für dieses Problem :

1. In den Einstellungen:

  • Oberes Menü Avatar → Einstellungen oder Strg+P
  • Klicke den Reiter Grafik
  • Dort im Reiter Allgemein setze den Wert für Objekte im Bereich Darstellungsgrad auf 2.0 falls der Wert geringer als 2 ist. Wenn Du Ulta-Einstellungen verwendest, setze 3.0

2. Gleiches geht auch in den Schnelleinstellungen, allerdings heisst der Regler hier LOD Faktor.

Bewege deine Kamera zurück und beobachte ob die Kleinteile nun länger sichtbar bleiben. Der empfohlene Mindestwert für LOD ist 2.0. Je nach Bedarf kann der Wert auch auf 3 gesetzt werden und wirklich nur in ganz seltenen Fällen höher als 3, jedoch sollte dies nur eine zeitlich begrenzte Maßnahme sein. Die Aufgabe von LOD ist nämlich die Reduzierung von Rechenlast und Speicherverbrauch. Erhöht man dauerhaft den LOD Wert aufgrund eines kleinen Teils dass man vermutlich ohnehin nur selten genau betrachtet, erhöht man die Sichtbarkeit und Detailstufe aller Objekte die sich in Sichtweite befinden, und somit auch den Rechenaufwand und Speicherverbrauch des eigenen PC.

Der Firestorm Viewer ist aus guten Gründen über die üblichen Bedienelemente auf einen LOD Maximalwert von 4 beschränkt. Sollte ein Händler/Ersteller dessen Objekte bei einem LOD Wert von 3 nicht ordentlich dargestellt werden, dich anweisen deinen LOD über diesen Wert zu erhöhen (was über Umwege möglich ist, aber keineswegs empfohlen) dann solltest Du diese Anweisung in Frage stellen denn der Händler/Ersteller hat die ordentliche Implementierung von Detailstufen in seiner Arbeit nicht begriffen oder berücksichtigt. Das Erhöhen des LOD-Werts über den empfohlenen Maximalwert hinaus, führt erfahrungsgemäß häufig (aber nicht immer) zum Gegenteil des gewünschten Effekts.

firestorm_classes

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Firestorm Classes

These classes are based on our official Firestorm release and are conducted in voice and text except when otherwise noted. There's no need to talk, but you may want to be able to hear. We also usually have help available to answer questions in text. This schedule is subject to change.

Note that it is best if you are on Firestorm for the classes.

Locations are indicated in the far right column as follows:

Class times and days change regularly. Classes may be held any day of the week, with start times from 8am to 7pm SLT. Nonetheless, if the class times are still inconvenient you may prefer to watch recorded versions of some of these classes on YouTube.

*All times SLT*

Wednesday October 12 4:00PM – Basic Troubleshooting
An introduction to basic methods to start locating problems. Focused on Firestorm but some parts are non-viewer-specific.
FS
Thursday October 13 12:00PM – Animation Overrider (TEXT ONLY)
On Firestorm, you can save scripts and HUD space by running your AO animations through the viewer. Learn how to set up and get the most out of this feature.
FS
Saturday October 15 11:00AM – Introduction to Firestorm and the Wiki
This class gives you an overview of the Firestorm Viewer and of our greatest informational resource, our Wiki, including search tips.
FS
Monday October 17 12:00PM – Preferences Set 3 (TEXT ONLY)
We will cover some of the Firestorm preferences (Move & View, Advanced, Firestorm), based on our current release.
FS
Wednesday October 19 2:00PM – Preferences Set 1
We will cover some of the Firestorm preferences (General, Chat, Privacy), based on our current release.
FS
Thursday October 20 12:00PM – Menus 1 (TEXT ONLY)
We will be covering the menus on the top bar, from Avatar through Help.
FS
Saturday October 22 4:00PM – Clean Install
Learn how to correctly and quickly perform this most fundamental and important of tasks. Recommended to take Settings Backup class first.
FS
Monday October 24 12:00PM – Backing up Settings and Logs (TEXT ONLY)
This class covers how to save your settings and chat logs on your computer. Recommended to take this before the Clean Install class.
FS
Wednesday October 26 2:00PM — Avatar Complexity and Graphics Presets
Learn how to boost performance with av complexity and improve usability with the presets.
FS
Thursday October 27 12:00PM – Menus 2 (TEXT ONLY)
We will cover the Advanced and Develop menus in the top bar.
FS

classes:inventory_filter_types.png - created

classes:inventory_filters.png - created

classes:people_recent_list.png - created

classes:people_recent_gear.png - created

http_fetching_issues_fr

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Problèmes de Protocole HTTP

Un certain nombre de problèmes sont liés au Protocole HTTP :

* tous les avatars excepté le votre apparaissent gris * les objets dans SL restent gris * les objets en mesh ne chargent pas * Votre avatar ou des objets apparaissent alternativement nets puis flous * L'inventaire refuse de charger entièrement * vous avez des problèmes de voice * la musique et la vidéo ne fonctionnent pas, ou de manière intermittente

Tous ces problèmes peuvent se résumer à une seule cause : un problème dans l'utilisation du protocole HTTP pour télécharger les textures et l'apparence de l'avatar à partir des serveurs SL.

Quelques "trucs" à essayer

ATTENTION : N'essayez qu'une seule chose à la fois, les unes après les autres. Si l'une résout le problème, ne passez pas à la suivante, arrêtez-vous là.

  • Eteignez votre router/box/modem pendant au moins une minute et rallumez-le. Attednez qu'il se réinitialise puis redémarrez votre ordinateur.
  • Allez dans le Menu Avancé (Ctrl Alt D pour le faire apparaître) > Paramètres de débogage. Tapez TextureFetchConcurrency - réglez la valeur sur 8, puis refermez la fenêtre des paramètres de débogage et déconnectez/reconnectez-vous.
  • Dans Préférences → Graphiques → onglet Rendering, décochez “HTTP textures”.
    • S'il sagissait d'un problème de textures floues, ou d'objets ne chargeant pas visuellement,: dézoomez le plus loin possible jusqu'à de que tout disparaisse, puis réinitialisez la caméra avec la touche Echap.
      Si le problème est toujours là, allez dans Préférences → Configuration → et cliquez le bouton Clear Cache - Puis reconnectez-vous.
    • Pour les autres problèmes listés ci-dessus, reconnectez-vous simplement.
  • Allez dans Avancé → Afficher les paramètres de débogage. Tapez UseHTTPBakedTextureFetch - régler sur FALSE, fermez la fenêtre de débogage et reconnectez-vous.
  • Préférences → Graphiques → Hardware Settings → Viewer texture memory Buffer : par défaut cette valeur devrait être adaptée à votre carte graphique. Vous pouvez essayer d'augmenter la valeur mais jamais plus haut que le maximum de mémoire de votre carte graphique.
    Si vous aviez réduit cette valeur en raison du message d'erreur “Textures Discarded”, sachez qu'augmenter cette valeur peut faire revenir ce problème.

Rien de tout cela ne marche!

Si aucune de ces suggestions ne vous a aidé, nous aovns besoin de vos logs SVP ! Allez sur this JIRA issue et attachez vos fichiers de log.

Raisons

Comme expliqué ci-dessus, les problème sont liés au protocole HTTP - plus spécifiquement, ce protocole peut surcharger certains routers/modem de moindre qualité. Beaucoup de gens trouvent que le protocole HTTP rend l'affichage beaucoup plus rapide; d'autres, qui ont des routers/modems de moins bonne qualité, particulièrement les routers/modems wifi, font l'expérience des problèmes listés en haut de cette page.

Référence pour ceux qui comprennent l'anglais :Your router could be screwing up your connection to Second Life

Si les sugestions ci-dessus ont fonctionné pour vous, tant mieux ! MAIS nous recommandons vivement d'​acquérir un meilleur router/​modem.


start - [Advanced Topics]

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For Phoenix documentation, please click here.

Firestorm Documentation

Downloads

Getting Help

Support

Classes

Gateway Events

Firestorm User Guide

Basic Functions

Advanced Topics

Tutorials and Other Info

Firestorm Tutorial Videos

Firestorm Colour Scheme Tutorial

For Developers

Other

Contact and Policies

fs_cache_clear

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Manually Clearing Cache

Please do not clear your cache daily or on a regular basis.

It defeats the purpose of having one.

Only clear cache if you have problems, such as texture corruption.

See here for a description of what a cache is.

Clearing your cache this way will “cure” certain kinds of texture or inventory issues and is the suggested procedure before resorting to more drastic steps like Reinstalling the viewer.

  • Go to the first path “Cache Location” and click the “Open” button behind the path. This will open a file explorer window displaying your current cache location.
  • Logout (close the viewer) and then delete everything inside the folder currently displayed in your file explorer.
  • Should you not be able to start the viewer to bring up Preferences, then locate the folder manually. In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:
Firestorm 32-bit
Windows XPSL: C:\Documents and Settings\[USERNAME]\Local Settings\Application Data\Firestorm
OpenSim: C:\Documents and Settings\[USERNAME]\Local Settings\Application Data\FirestormOS
Windows Vista, 7, 8 and 10SL: C:\Users\[USERNAME]\AppData\Local\Firestorm
OpenSIM: C:\Users\[USERNAME]\AppData\Local\FirestormOS
Mac~/Library/Caches/Firestorm 4)
linux~/.firestorm/cache
Firestorm 64-bit
Windows Vista, 7, 8 and 10C:\Users\[USERNAME]\AppData\Local\FirestormOS_x64
linux~/.firestorm_x64/cache

Now continue as follows:

  • Log back into SL, to a quiet region (try the Phoenix Support parcel or a Linden water region such as aich or hatton). On your inventory window, click “Recent Items”.
  • Wait for your inventory to repopulate fully. The process may be sped up, if necessary, by typing random letters into the search bar.
  • While inventory repopulates, do not teleport anywhere, and do not attempt to access anything in your inventory. Talk to people or surf the web.
  • Watch as it repopulates. as long as you can see (Fetched…) at the top of the inventory window, it is still loading.
  • Once inventory has repopulated, log out of SL once more, then log back in.

The “clear your cache” advice is something we resort to ONLY if the problem appears to be texture related. A full cache is almost always better than an empty one. Clearing Inventory cache when you have inventory loading issues can be helpful. There are occasions when you will not want to clear inventory cache, just your texture cache. This can only be done manually; do this by opening the cache and deleting the files in the texture folder. If you want to manually clear cache without affecting inventory cache, avoid deleting any files ending with .inv.gz as these are inventory cache files. To manually clear inventory cache delete files ending in .inv.gz.

At this point, you should be back to normal… whatever “normal” happens to be that day in SL.



See this page for documentation on Firestorm 4.6.9 (42969) and earlier.

4) Fast way: Switch to Finder (desktop), hit Cmd-N to open a new finder window, then Cmd-Shift-G for Go to folder.
Copy/paste this ~/Library/Caches/Firestorm/ (including the tilde~)

fs_very_laggy - change av impostors to max # of impostors

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Why Am I So Laggy?

And that is indeed a million dollar question! Lag is pervasive in SL, and there is no such thing as a “lag free SIM” - except one that is completely empty.

Before this can be answered, it is first vital to understand what lag is exactly, so please refer to this page for an explanation of the 3 forms of lag.

If you find yourself being badly lagged, there are things you can do to reduce the effects of two of the three types: client and network. You can only reduce server side lag if you own or rent the parcel or region being affected by it.

Reducing Client Side Lag

This is the most common of lag you will experience in SL. And you can do a great deal about it, without requiring that others do anything, and all of it simply entails reducing your graphics settings. Try these one at a time; sometimes just one or two will be enough to make things significantly better. Also, they are not given in order: in different situations, some will be preferable solutions than others.

  • Set your graphics to Low: PreferencesGraphics -> General→ Quality and speed.
  • Ensure that anisotropic filtering and anti-aliasing are both disabled: Preferences → Graphics → Hardware Settings tab.
  • Reduce your draw distance.
  • Reduce the maximum number of non-impostor avatars (this makes drawing of distant avatars much faster): Preferences → Graphics → General.
  • Reduce your Maximum Complexity value.
  • Disable atmospheric shaders (which serves to drastically reduce how much your computer has to render, as the sky alone is very graphics-intensive).
  • If need be, inhibit the rendering of other avatars: Advanced → Rendering Types → Avatar.
  • Alternately, you can derender avatars one by one, by right clicking on them and selecting Derender.
  • You can also derender objects, the same way.
  • If there are many particle effects around you, turn particles off: Advanced → Rendering Types → Hide Particles.
  • If you have a dual graphic card laptop then see here.
  • Make sure your anti-virus software is not scanning the viewer cache folders; this has been known to have a huge impact on viewer performance. BitDefender is apparently one that is particularly bad in this respect. Whitelist the viewer and the cache folder to prevent this from happening. Webroot is known to cause serious problems; see this special Webroot page.

These things will reduce the “quality” of your SL experience, but they may be required if you find that your movement is badly impaired by client side lag.

If you own or rent a home, or a public venue, there are things you can do to reduce client lag for yourself and others without overly sacrificing the “feel” of the location. For example:

  • Use small textures on all structures, 512×512 or smaller.
  • Avoid using prims that change textures if possible; if you need them, again, try to keep the textures small.
  • Avoid using textures with alpha channels if none are needed (a solid brick wall texture doesn't need an alpha channel).
  • Make enclosed spaces that do not give too large a view of the exterior, especially the sky.
  • Use particles and animated textures sparingly.

Reducing Network Lag

Another common cause of lag is your network connection. You may even have a high speed connection, but if you have set your bandwidth too low or too high in Firestorm, you will be causing lag for yourself.

Determining the optimal value for bandwidth in Firestorm is explained on on this page.

Other things that are known to affect connection speeds are firewalls and anti-virus software. So if you still experience network-related lag, you can try disabling these, temporarily, and seeing if things improve. If they do, then you may want to consider replacing firewall and/or anti-virus software.

In SL, you can reduce bandwidth usage (and thus network lag), by looking for and identifying items which cause frequent updates between client (the viewer) and SL servers. Many objects cause such updates; some you will need or want to keep, but you may be able to eliminate others.

To get a visual indication of what objects cause updates, go to top menu, Develop → Show info → Show Updates to Objects. (Press Ctrl-Alt-Q to enable Develop on the top menu, if it isn't.) This will enable colored trails above objects that are updating. Each color has a different meaning3):

  • Red: Indicates a full update, such as the creation of a prim. This is a relatively large data packet sent to your computer. If you see objects that are showing a constant stream of red, they're contending for your bandwidth, which may cause other things in the area (like textures) to load slower. If the object is made up of many pieces, the packet is larger.
  • Blue: Indicates a partial update, such as a change of position or color for a prim. These are always smaller than full updates. However, the same rules apply as for the full updates. If you are creating content, it's a good habit to make sure it's not updating many times per second. Changing colors, textures, shape, or particle parameters several times per second causes partial updates that contend for your bandwidth.
  • Green: Indicates an ending update, such as the deletion of a prim. If this packet gets lost on the way from the server to your computer, the object becomes a “ghost” – your viewer still renders it, but you can walk through it, and when you edit it, the Creator field is blank because the object no longer exists on the server.

You can disable showing of updates by unchecking the setting mentioned above: Develop → Show info → Show Updates.

Objects that update are generally (but not always) scripted. However, many scripted objects do not constantly generate updates. For example, a scripted chair that is not in use, is “idle”. It does nothing, and therefore isn't generating netwrok traffic.

NOTE: Some effects are in-world only; they cause things to change visually but are handled entirely by the client, thus do not create any network (or region) lag. These include: particles, texture animation, client-side rotation.

Reducing Server Lag

If you own or rent a parcel or region, then there are many things you can do to help reduce server lag. Here is a partial, incomplete list:

  • Remove all unnecessary scripts.
  • Remove all items that rez temporary objects (temp rez creates a lot of lag on a SIM).
  • If you host events, consider providing seating for avatars and ask them to make use of it.
  • Similarly, for events, request that attendees detach scripted attachments before they arrive (NOTE: asking people to reduce their ARC does not alleviate server lag in a noticeable way).
  • For large parcels, provide easy ways for people to teleport about, saving them walking (avatars moving creates physics lag).

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Adjusting Font Size in Firestorm

There are several ways to adjust different aspects of font size in Firestorm, each of them affecting different parts of the user interface (UI – the visible parts of the viewer, such as windows, text, toolbars, menu, etc.) or having different side effects.

If your font size is abnormally small, and the problem began after a Windows 10 update, see here.

If your font is sized normally, but you'd like it larger or smaller, see the settings below.

Onscreen Chat Console Size

  • What it does: The chat console is the onscreen scrolling text that moves up the left-hand side of the screen and has a semi-transparent background by default. This setting adjusts the font size of that text only.
  • To find it: Type “onscreen” (without the quotes) into the search bar at the top of your Preferences window or browse to Preferences –> Chat –> Visuals.
  • To use it: Select “Small,” “Medium,” “Large,” or “Huge.” Click OK when you're done.

Chat Window Font Size

  • What it does: This setting applies to the chat appearing in local chat, IMs, or group chats in the Conversations window and its tabs.
  • To find it: Type “chat window font” (without the quotes) into the search bar at the top of your Preferences window or browse to Preferences –> Chat –> Chat Windows.
  • To use it: Select “Small,” “Medium,” “Large,” or “Huge.” Click OK when you're done.

Font Size Adjustment

  • What it does: This setting adjusts font size in all areas of the viewer without altering the size of windows.
  • To find it: Type “adjustment” (without the quotes) into the search bar at the top of your Preferences window or browse to Preferences –> User Interface –> Font.
  • To use it: Change the number in the box, click OK, and relog.
  • Side effects: Text in some windows may get all or partly cut off or may overlap with other text. The only Font Size Adjustment setting that is fully supported is the default of 0.3)

UI Scaling

  • What it does: UI Scaling changes the size of your entire UI, including all the text.
  • To find it: Type “ui scaling” (without the quotes) into the search bar at the top of your Preferences window or browse to Preferences –> User Interface –> 2D Overlay.
  • To use it: Adjust the slider up (for a larger UI) or down (for a smaller UI). Hitting OK at the bottom of the Preferences window will enable the change. Make your changes in small increments until you're familiar with the settings, as large changes can have significant effects.
  • Side effects: In some cases, a UI that is too large for your computer screen can cause the buttons at the bottom of Preferences to become inaccessible and will require you to clear your settings or restore previously backed up settings in order to make the Preferences usable again. Even at not-so-huge settings, text in some windows may get all or partly cut off or may overlap with other text. The only UI Scaling setting that is fully supported is the default of 1.00.4)
3) , 4) The fact that other settings aren't supported doesn't mean you shouldn't use them if you like them; it means that if you encounter the side effects described, they are unlikely to be fixed.

huds_not_working

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HUDs Are Not Working

Things to try:

  • Check for location issues:
    • Make sure you are in a region that has scripts enabled.
    • Go to other regions and test the HUDs there. This will rule out technical problems with the original region.
    • If you have RLV enabled, disbale it (Preferences → Firestorm, top option), relog, then try again.

Stay in a script-enabled region to do all of the following:

  • Attempt to get scripts running:3)
    • Try removing and reattaching the HUDs.
    • If the HUDs are modifiable, try resetting them or setting their scripts to running: Inventory, right-click the item → Edit, and while it is in Edit, go to Build menu → Scripts → Reset Scripts, or Build menu → Scripts→ Set Scripts to Running).
  • Identify broken HUDs:
    • Try removing all the HUDs and testing them one at a time: test each one, then remove it, then test another.
    • If you have original copies of the HUDs, try detaching the ones you are currently wearing and using a fresh copy from the original.
    • If a HUD is no-mod and you can't get it to start running again, and you don't have another copy, you will need to request a new copy from the creator.
    • Note: If the non-working HUDs are for your mesh body parts (or other scripted attachments), you probably will need to use fresh copies of the HUDS and the body parts – every part, from scratch.
  • Check for interference:
    • Look in Inventory > Current Outfit folder, and see if you are wearing any HUDs you were not aware of. (Note: HUDS do not necessarily have “HUD” in the name.) This could include temporary “Experience” HUDS that you may not be aware were attached.4)
    • Check that HUDs are not overlapping each other on the screen (and so preventing you from clicking).
  • Check for issues with attachment points:
    • If any HUDs are sharing the same HUD attachment point, try moving them to separate HUD attachment points:
      Inventory → Right-click → Detach from Yourself, then Inventory → Right-click → Attach to HUD, and choose an unused point.
    • Even if they are not sharing attachment points, try moving them to different attachment points.
  • Test basic functionality:
    1. Rez a fresh cube
    2. Add the default script to it
    3. Take it into inventory
    4. Attach it to a HUD point
    5. Touch the HUD and see if there is script output in Local chat.
3) There are griefing objects that can be rezzed on a region; anyone who goes there will have their HUDs and all other scripted attachments put into a non-running state. For instance: a HUD for a mesh body, and all the mesh body parts you are wearing, may be broken at the same time.
4) Temp HUDS have been known to freeze other HUDs on the same attachment point.
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