• Show Hover Tips: This allows you to set what hover tips, if any, you see. Disable this to disable all hover tips. Otherwise, enable it and then you can opt to indicate which hover tips you want to show:
  • on All Objects
  • on Land
    
    
  • Hovertip Trigger Delay: Allows you to choose how long your mouse has to hover over something before you get a hovertip. You can specify different delays for:
    • Tooltips
    • Avatars
    • Objects
      
      
  • Show extended information in hover tips: If this is enabled, hovertips will show details about the object your mouse is over, such as the owner, prim count, etc. Otherwise, hover tips will show just the object name.
  • Show avatar group titles in hovertips: If enabled, avatars' current group titles will display, along with the name, when your mouse over them.

• Floating text fade distance (in m): Sets the distance where floating text starts to fade.
• Flaoting text fade range (in m): Sets the range it takes for floating text to go from fully visible to fully invisible.

• UI Scaling (may cause side effects): Adjust the slider to choose the UI size.
  NOTE that too high may mean you cannot see all of your UI. This may also “break” some UI elements.

• Script Dialogs per Object: Controls how many dialogs get opened:
  • One per object - means if a second one opens either the first or second will not appear.
  • One per Object & Channel - means you can have more than one per object but only if they use different channels to interact.
  • Unconstrained - means you can see as many menus/dialogs as may be generated.
    • Remove “Block” button: Popup windows that are generated by scripts have a “Block” button on them; this allows you to easily mute the object that sent the popup, in cases of popup spam griefing. If you find this confusing and think you might click it by mistake, then you can disable it here.
      Note: muting an object also mutes the object owner; do not block popups from vendors without very good reason, or you will not receive items you purchase from them.
      You can review your listed of blocked people and objects in the Block/Mute List.
• Script Dialogs Position: You can select where on the screen scripted popup windows should appear.
  • Animate Script Dialogs: Enable this to replicate old style (V1) behavior when opening script dialogs. Only works if they open at the top of the screen.

• Visible rows per script dialog: Maximum number of lines visible in a script dialog window.

• Use Pie Menu: Allows you to have pie menus (on by default). If disabled, this gives the V2-style vertical drop down instead. You can override the colors used by the pie menu in Preferences→ Colors -> Miscellaneous.
  • Enable text animation: If enabled, the text within the pie is also animated.
  • Enable outer ring shade: Adds shading to the outside of the ring, to further draw attention to the selected “slice”.
• Group Group Notices and chiclets in Top Right: Moves other dialogs (group notices, payments, etc.) to the topright corner (V1 style).
• Hide group and IM chat chiclets: If this is enabled, the chiclets representing open and new IM and group chat messages will be hidden, leaving on the general chat bubble; if this is clicked, you will get a list of open IMs/groups chats.
• Use legacy list layout for Notifications window: Enable this to use the old style notifications window.

• Flashing IM tabs override: allows you to fine tune how long and fast the IM tabs flash:
  • Number of times IM tabs flash
  • IM tab flash rate (Hz)

• Show traffic indicator in upper right corner of the screen: Enable this if you want to display a small traffic meter in the upper right corner of the menu bar. This will show your current packet loss (left bar), and bandwidth usage (right bar).
  • Use legacy period mean per second display for lag meter: If enabled, Firestorm will use the legacy method of showing the period mean per second value in the meter instead of the current observed value.
  • Clicking on traffic indicator opens Statistics instead of the Lag meter: Opens Statistics instead of Lag meter.
• Show media controls in top menu: If you disable this, the media controls are removed from the upper right of the screen. You can still acess volume controls in Preferences→ Sound & Media -> Sounds, if needed, or just re-enable this option.
• Show Location in top menu: Shows the current region and parcel names in the top menu bar.
  • Show simulator channel in top menu: Shows the region channel name in the status bar. Nothing is shown for Main Channel regions.
• Show Menu Search: Enable searching the top menu bar.
• Show Currency Balance: Display your L$ balance in the menu bar.
• Enable mouse rollover popup on status bar menu icons: If enabled, displays tooltips when you mouse over items in the top menu bar.

• Show Favorites Bar: Display the contents of your Favorites folder.
• Show Navigation and Search Bar: Add this bar to the top of the screen.
  • Show Search Bar: Allows the search portion of the navigation bar to be enabled/disabled

• Open avatar profile directly when clicking on its name: If enabled, when you click on someone's name in chat, it opens the profile immediately. With this disabled, you get a small summary window.
• Use web profiles by default: Displays user profiles as web profiles rather than in a profile window.
• Disable automatic opening of block list: Enable this option if you do not want the block (mute) list to open when you block a person or object.
• 'Friends' and 'Groups' in 'Comm' menu opens the V3 based windows: If enabled, Friends and Groups will open in the People panel; otherwise they will open in the Contacts panel.

• Use stand-alone windows:
  • Group profiles: If enabled, group profile windows will open in separate windows; if disabled, they will open in the same window, with the second opened replacing the first.
  • Teleport history: if enabled, teleport history will open in a window separate from the landmarks window.
  • Block/mute list: Keeps the list of blocked residents separate from the people panel.
  • Landmarks, place details and teleport history details: Similar to the above, but keeps each type of “location” window separate, rather than grouping onto a single window.

• Extend teleport history by: Enable these options to record additional information in your teleport history:
  • Position
  • Date

• Contact list options: Options concerning what is shown in your friends list, and how it is sorted.
  Note that some options have no effect if you have the corresponding option disabled in Prererences → General. For example, if you have disabled display names, then sorting your friends list by display name will have no effect, and therefore is best set to Username.
  • Visible name columns: Here you can select which name colums to shwo in your friends list: username, display name, or full name (see below).
  • Sort list by: What to use to sort your friends list, username or display name.
  • Show full name as: a full name can be shown as Username (Display name), or Display name (username).
  • Show permissions column: If enabled, this shows what permissions you have granted to each friends (eg, online status, edit rights, showing location on map, etc), and which they have granted to you.
  • Show search filter: adds a search box to the list window.

• Inventory Options:
  • Hide empty system folders from inventory: If enabled, the inventory window will not display any system folders (eg, Favorites, Landmarks, etc) that have nothing in them.
  • Show the Received Items folder in normal inventory: If enabled, this folder will be show in the normal inventory list of folders, rather than as a panel under the folder list.
    • Always show Received Items buttons at th bottom of inventory: Only available if the option above is enabled. When this is on, you will also have the button showing on the inventory window.
  • Allow separate search terms on each tab in inventory: If enabled, you can enter different words/phrases in the search bar of the Inventory window: each of Inventory, Recent and Worn can be searched independently.

• Notification Display Settings (Popups, console, toasts): This is where you can fine tune the way your “Toasts” look and act:
  • Space between lowest Toast and bottom (pixels)
  • Notification Toast life (seconds): How long group notices remain open.
  • Tip Toast life (seconds): applies to notificants such as after a TP, you see “Teleport completed from…”. Also includes the friend on/offline notification toasts.
  • Nearby Chat Toast life (seconds)
  • Nearby Chat Toast z-offset (pixels)
  • Nearby Chat Toast fade time (seconds)
  • Startup toast life (seconds)
  • Normal Toast fade time (seconds)
  • Gap between Toasts (pixels)
  • Height of Overflow Toast (pixels)
  • Width of Nearby Chat Toast (%)

• Show toasts in front of other windows: If enabled, toasts will always stay above (cover) any other open windows; otherwise, other widows will be allowed to cover, and potentially hide, toasts.
• Use new region restart notification: Enable this to use the new system for region restart notifications, which can include a distinctive sound and screen shake.
  The alert sound feature can be enabled/disabled in Preferences → Sound & Media -> UI Sounds 3.
  • Don't shake my screen when the region restart alert message is shown: Check this to disable the screen shake feature.

• Font Scheme: Allows you to choose one of the following fonts from the drop down menu.
• Dyslexia:
  
• Droid:
  
• Mobi:
  
• Ubuntu:
  
• Liberation:
  
• Deja Vu:
  
• Roboto:
  
• Font Size Adjustment: Lets you change the size of the font. NOTE that this may cause issues.
• Chat Line spacing: spacing between lines of text.
• Folder Item Height: Height of items in inventory.

• Allow Remote Scripted Viewer Controls (aka RLVa or RestrainedLove API): Enables RLVa (Requires restart).
  Documentation on RLV is available here and here.
• Always rez objects under the land group if possible: Many regions are set to only let objects be rezzed by group. When creating an object, the viewer will attempt to set the group of the object if the avatar is in the same group as set for the land.
• Create particle effects when scripts communicate: If this is enabled, when a script “chats”, the object containing the script will appear to generate swirling particles. Disable this option to turn that effect off.
• Deactivate tracking beacon when reaching the targetted avatar (⇐ 3m): Normally, a tracking becon (such as one set via map will vanish once get get within 3m of it; with this disabled, the beacon will remain visible until clicked.
• Disable Login Progress Screens: Disables the black login progress screen.
• Disable Logout Progress Screens: Disables the black logout progress screen.

• Enable progressive draw distance stepping: Enables PDD; the slider allows you to adjust the time in seconds between each draw distance increment.

• Enable LSL-Client Bridge: Enables the Firestorm bridge. See this page for more on what the bridge is and what it does.
• Flight Assist drop-down: The bridge can offer flight assist functionality, if this is enabled. Note that you should not wear any other scripted flight assist if you turn this on, as they will conflict. (Requires the bridge to be enabled.)
  Flight speed can be boosted; you can select by how much.
  Note that the SL flight height limit is now 5000m; below this, a flight assist is not required.

• Block left-click sitting on objects: Some objects are set such that a left click will result in sitting on them rather than touching; enable this if you want to avoid accidentally sitting on such objects. But note that this will prevent all left-click sitting; you will need to explicitly right click and select sit from the menu.
• Allow scripts to show map UI (llMapDestination): Certain teleport systems open the map for teleporting when clicked. Enable this if you wish to allow this feature.
  If you find the world map unexpectedly opening for you at some locations, and re-opening if you shut it, disable this setting temporarily, until you leave that location.

• Revoke Permissions: Removes an object's permission to animate or control your input. If this is not done, the object retains permission to animate your avatar indefinitely¹⁾:
  • Never (original behaviour): Objects will retain permission to always animate your avatar.
  • Revoke on SIT: Revokes permission when you sit on the object.
  • Revoke on STAND: Revokes permission when you stand up from sitting on the object.
  • Revoke on SIT and STAND: Revokes permission when you either sit or stand.
• Texture Lag Protection:
  • Automatically hide large objects with high texture area: Enabling this will cause objects with large texture area to not be rendered. This can be used to combat griefing done via specific objects.
  • Threshold: Sets the threshold area to use; prims over this value will not be rendered. This may cause some normal objects to not display either.
• Enable Spam Protection: These items allow you to protect yourself against various forms of spam, such as might be used in griefing attacks:
  • Max lines in a single message: this is the limit where the spam protection will start blocking messages from that source. ie. anything over this number of lines will be clocked.
  • Max events from same source: indicates the maximum number of events that can be recieved from a single source in 2 seconds before the source is blocked.
  • Sound play requests multiplier:
  • Sound preload requests multiplier:
  • Unblock all spam sources: will unblock anything that was blocked by the spam protection.
• Confirm before paying. Threshold: Shows a confirmation dialog before paying sums over this value. To always show a confirmation, set the value to 0 (zero).

• Amount that Avatar's head follows Mouse: Set both these sliders to zero if you do not want your avatar's head following the mouse cursor for unfocused mouse movement. They do not affect whether your head moves to look at something your camera is focused on.
  • Vertical range that avatar's head follows mouse: Controls how far or how little your head moves up and down to follow the movement of your mouse cursor.
  • Horizontal range that avatar's head follows mouse: Controls how far or how little your head moves left and right to follow the movement of your mouse cursor.
  • Disable random avatar eye movements: As the title suggests.

• Selection beam particle effects:
  • Beam updates/sec: Controls how many particles the stream uses
  • Scale: Width of beam particle effect
• Enable selection beam: Disable/enable the display of the particle beam
• Send selection data to chat: (Formerly called SL Particle Chat). If enabled, selection start/stop information, and global position of an object being selected (edited) are sent on chat channel 9000.

• LSL-Client Bridge external protocol integration:²⁾
  • Allow OpenCollar protocol to enable or disable the built in AO
  • Allow LockMeister protocol to enable or disable the built in AO

• Automatically change environment to use region/parcel settings: If enabled, your WL settings will change if you TP into a region that has windlight region-level windlight settings. This is the same as top menu bar→ World → Environment Editor → Environment Settings→ Always use parcel/region settings.
• Crossfade region environment sky presets changes made from quick prefs: Dynamically transitions sky settings.
• Crossfade region environment water presets changes made from quick prefs: Dynamically changes water settings.

• Use Firestorm Parcel Windlight sharing: Enables parcel level windlight sharing.
  • Auto apply WL settings from friend's land: If enabled the viewer will automatically see the windlight settings (no prompt) on a friends land if set.
  • Auto apply WL settings from my groups' land: If enabled the viewer will automatically see the windlight settings (no prompt) on group land if they are set.
  • Auto apply WL settings from any parcel: If enabled the viewer will automatically see the windlight settings (no prompt)on all parcels with it set by the owner.
  • Crossfade region environment changes for Parcel WL: Allows for dynamic changes between WL settings when a region with WL settings has parcels with their own, different, settings.
• Crossfading duration: You can indicate how long the above crossfade transition effect should last.
• Cloud Texture: You can select a different texture to be used to create Windlight clouds. Select from the drop down list. A relog is mostly likely required after changing.

Please refer to this page for more information on using Windlight with Firestorm.

NOTE: For a video tutorial on setting custom default prim parameters, see here.

Allows you to change parameters of your prim when it is first rezzed.

• x/y/z Size: Sets the size, in meters, of the prim.

Default settings to use for newly created objects.

• Phantom
• Physical
• Temporary
• Material: Lets you choose the default material

Set default texture parameters for newly created objects.

• Texture: Select the default texture to apply to newly created prims. Click to open the texture picker window.
• Color: Click to open the color picker window, to select a default color.
• Alpha: default transparency value.
• Glow: Default value for glow.
• Full Bright: whether full bright should be on by default or not.
• Shiny: A drop down from which you can select the default shiny value.

It is possible to automatically include an item into newly created prims.

• Embed an item into new prims: Enable this to embed items.
  Then drag the desired item (for example, a landmark) into the space marked Drop an inventory item here. Once dropped, the space below will show the name of the item.

Default Creation Permissions Opens a window which allows you to select permissions to be applied, by default, to newly created items of different types. (Same as top menu, Build → Options → Set Default Permissions.))

Allows you to change the pivot point of an object.

• Show axis arrow on root prim position: Moves the axis from the center of the object to the center of the root.
• Values are percent: When enabled the values are percentages.

• Enable LSL Preprocessor: Enables the functionality offered by the LSL Preprocessor. This has a few additional options, if enabled:
  • Script optimizer: Enables the script optimizer
  • Switch() statement: Enables Switch/case statements.
  • Lazy lists Enables Lazy lists.
  • #includes from local disk Allows the use of the #include directive.
  • Preprocessor include path

• Enable highlighting of selected prims: Shows the yellow highlight on prims you select. Deselecting this can increase viewer performance when several prims are selected.
• Highlight boundary of currently selected parcel: When editing an object, this will outline the containing parcel.
  • Show boundary up to maximum build height: When this is enabled, the highlight will be extended up to the max build height (currently 4096m).
• Limit Select distance: Enable this is you wish to limit the distance at which you may select (edit) objects. To the right, you can specify the maximum distance, if this option is enabled.
• Limit drag distance: If enabled, you won't be able to move objects over a distance greater than the limit set to the right. Disable to remove limits.
• Constrain rotations to multiples of: Manual rotations will always “snap” to this number of degrees - when “snap to grid” is disabled.
• Show unlink confirmation dialog if linkset has minimum: When unlinking a linkset, you will be asked for confirmation if there are this many, or more, linked items.
• Use old “Set Object For Sale” behavior: Uses the old style for setting objects for sale. The new behavior safeguards against an object being purchased for the default 10L$ while you are setting the correct price. You click “For sale”, specify the price, then click Apply.
• Save scripts edited from inventory as Mono: Allows you to set that scripts edited in inventory, will compile with Mono rather than LSL2.
• Save textures from inventory to disk as PNG instead of TGA by default: Changes the default image save format, to save you having to change it manually.
• Use Ctrl+mouse to grab and manipulate objects: If this is enabled, pressing Control while left clicking an object, will allow you to move it in-world.
• Allow click-drag or click-scale (together with caps lock) of a texture face in build mode: If this is enabled, you will be able to click and drag - or scale- textures on a prim face. To do this, you need to be in Edit mode on the prim, enable Select Texture then click the prim face that you wish to modify.
• Preview animations on own avatar during upload: If enabled, animations will be played in preview on your avatar when uploading them.

One aspect of SL that is often underestimated is the importance of your network bandwidth setting. Having this too high or too low can lead to all kinds of problems, from simple TP failure to being disconnected - among other things. So it is advisable to not rely on the bandwidth stated by your provider, but to check for yourself.

• Log out of Firestorm if you are currently logged in
• Measure your download speed to the city where SL has servers¹⁾, by clicking this link, then select YOUR PREFERRED SERVER; make note of the download speed they indicate at the end of the test:
  Tucson, AZ. ²⁾³⁾
• The speeds are given in Mbps; multiply the speed you get by 800
• Set your Firestorm bandwidth to 1500, or the result you got above - whichever is smaller : in Firestorm, go to Preferences→ Network & Files -> Connection; Maximum Bandwidth is at the top.

Based on our experience, we strongly recommend the following maximum settings for bandwidth - unless the calculations above suggest lower values:

• Any type of wireless connection, including home wireless: 500
• Hardwired DSL: 1000
• Hardwired cable or better: 1500.

SpeedTest will give some indication of the quality of your connection. But another very useful indication is ping and packet loss.

You can determine these from within the viewer by accessing the statistics bar (press Shift-Ctrl-1). Look for Packet Loss and Ping SIM. Ideally, these should be 0.0% and under 150ms, respectively. The stats bar gives data based on your present location in the SL grid.

You can also do a check via the web, by surfing to pingtest.net with your browser. As with speedtest, please select locations at, or close to, Phoenix, Arizona, where SL has simulators⁴⁾.

Pingtest will show a useful result: jitter, which shows how much the data varies over time. It also gives a summary indicating the quality of your network connection.

This section covers issues related to audio, video and some aspects of search.

• For situations where you cannot hear audio, be it streaming music, or the audio from a movie/video, the first thing to do is check that:
  • streaming music and/or media are enabled in Preferences→ Sound & Media -> Sounds;
  • volumes for music and media are not at minimum;
  • audio is configured correctly in your operating system (ie, Windows, linux, OSX), that sounds is going to the correct device (ie, speakers or headset), and so on;
  • You have not blocked the stream/video; check Preferences → Sound & Media → Media → Manage Media Sites.
  • for streaming music, test the music URL in your external web browser, to make sure that the URL actually works.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• In Preferences → Sound & Media → Sounds, make sure the “Enabled” checkbox to the right of the “Media” slider is checked
  (For audio, check “Streaming Music”)
• In Preferences → Sound & Media → Media, check “Allow inworld scripts to play media”
• Make sure the issue is not with the specific television you are using, by attempting to view videos on a television that plays video normally for other Firestorm users.
• Make sure that “Enable plugins” is ticked in Preferences → Network & Files -> Connection, else Flash Player or Quicktime can not be executed, and you may see a message saying: Adobe Flash Player or an HTML5 supported browser is required for video playback.

• Relog Firestorm and open the Search window
• Go to your computer processes and look for “slplugin.exe”
  • For Windows users, go to Task Manager → Processes Tab
  • For Mac users, go to Activity Monitor → My Processes (usually by default, but you can check top right drop down)
  • For Linux users, go to Command Terminal, and type “ps aux”
  • You may see four instances of the slplugin running (that is normal behavior)
  • If you do not see any instances of slplugin running, that is the cause of media failing
• If slplugin is not running, disable all firewall and virus protection (including anti-virus software and windows or other operating system firewalls)
• Relog and attempt video playback again
• If it works, you will need to stop your firewall/virus protection from blocking the slplugin file by granting it appropriate permissions in your firewall/virus protection software
• NOTE: If you have several viewers installed, you will have to allow to each one access through your firewall, as well as to SLPlugin for each one.
• If all of the above does not resolve the issue, you can try downloading the latest SL Viewer 2 viewer and replacing your Firestorm slplugin file with the one from Viewer 2.

• Windows users:
  • In order to play Flash format videos (e.g., YouTube videos), you must have the Opera & Chromium version of the Adobe Flash plugin installed. Unless you already have this specific version of Flash installed already, you will need to get the Opera & Chromium Flash plugin from Adobe.

• Linux users
  • You need to have the pepperflash plugin installed, which can be satisfied by installing pepperflashplugin-nonfree for Chromium

• Mac users
  • Mac users currently need the Safari & Firefox version of Adobe Flash plugin installed. Download it from Adobe.

• NOTE: If you experience graphics driver crashes on nVidia cards when viewing Flash media (for example Youtube) both in-world and on a website and/or severe drops in your GPU clock mhz on any card then you will need to disable hardware acceleration on Flash Player. To do this, go to Youtube and Pick any video. Right click the video play area to bring up the options and follow the instructions here.

• The Quicktime plugin is bundled along with CEF in this version of Firestorm.
• You also must have Quicktime installed on your computer for the plugin to work in the viewer. Please note, however, that due to security issues with Quicktime (see this security alert), it is NOT advised for Windows users to have Quicktime installed.
• We expect that Linden Lab will soon be removing all support for Quicktime media.

If you are still using Quicktime media and you have issues watching movies (as opposed to YouTube videos) it might help to clear your QuickTime cache:

• Open the QuickTime player
• Click on Edit → Preferences → QuickTime Preferences → Advanced Tab → Empty cache
• Click on Apply then Ok and reboot your computer

• If YouTube videos suddenly will not play, and you just get a white screen, go to Preferences→ Privacy -> General, and click on Clear History, then try again.
• See also the Flash section, above.

Go to Preferences→ Sound & Media -> Sounds and make sure the volume sliders for streaming music and media are not all to the left and that there is no mute symbol (red no entry sign) on the speaker icon next to those. Make sure the Master Volume is not all to the left.

Check that Sound Source rolloff distance (Media tab) is correct; set back to default, if you changed it (5m and 30 respectively for min and max).

Go to Preferences→ Sound & Media -> Sounds and check that you have the Sounds and UI sliders up high enough and that there is no mute symbol (red no entry sign) on the speaker icon next to those.

Go to the top menu bar→ Advanced → Use Plugin Read Thread, and disable it, if it is enabled - or vice versa. (If you cannot see Advanced on the top menu, press Ctrl-Alt-D.)

If that doesn't help, first ensure that you have your bandwidth set correctly. Also, test the audio stream in your regular media player, and/or try a different audio stream in-world.

If the music volume fades as you cam around or edit objects, check the sound equalization settings in your operating system. For example, this may be caused by “Loudness equalization” being enabled in your speaker properties on Windows 7. (Refer to http://jira.phoenixviewer.com/browse/FIRE-19885.)

Refer to this page for all Win10 issues.

Please ensure that you have the most recent version of Flash for Safari installed. You can get this via the normal update process, or from Adobe.

For streaming music on OS X 10.9 Mavericks, please refer to this page.

For users on Sierra, there are reports of media features (such as MOAP, TVs, web search, and web profiles) working more slowly. Ref. BUG-40552.

Both the 32-bit and 64-bit versions of Firestorm for Linux require 32-bit libraries to function. See this page for a link to your Linux flavor to verify you have all the needed audio-related packages installed and to troubleshoot stream issues.

Please note: Viewers play a minor part in voice functionality. The bulk of voice support is given by the external application called SLVoice, which is made by the SL voice provider, Vivox. Voice failures are almost always due to one of the following reasons:

• Your ISP is throttling or blocking the voice service;
• failure of the Vivox service;
• voice issues on the region you are on;
• voice being throttled by bandwidth set incorrectly - please check it by following the instructions here;
• voice hardware (mic, headset) not configured correctly in your operating system settings;
• voice hardware not configured correctly in the viewer;
• another application has your voice hardware in use (example, Skype);
• your anti virus software has “mangled” the voice application; see here.
• your firewall is blocking slvoice. Add slvoice to your firewall's exclusion/allow list.

Since 4.7.9, voice has not always connected to the voice servers. This is due to some coding issues that we inherited from the official SL viewer and that code's interaction with the latest voice files. The issue is documented on LL's Jira. A workaround is to disable and then re-enable voice. But if you're presented with the voice connection failure message that tells you “Voice communications will not be available”, you may need to disable voice and then relog before voice will try to reconnect.

Due to the many different versions of each operating system (Windows, linux distros, Mac OSx's), it is very difficult to give specifics for each one. Nonetheless, make sure that your operating system is correctly configured for voice: that voice is going to your headset (or speakers, as you prefer), and that your mic is enabled and configured.

• Go to Preferences→ Sound & Media -> Sounds. Find the Voice Chat slider and make sure it is not all to the left. Try increasing the volume.
• Make sure that Voice chat is enabled on that preferences tab.
• go to Preferences→ Sound & Media -> Voice. Click on Audio Device Settings. For Input and Output, use the dropdowns to select your voice devices (headset, microphone, whatever you use). It is best not to leave these at Default.
• Close Preferences and locate the Mic button on the button bar. Click the Lock checkbox then the actual button, and try speaking (hopefully, you went to Voice Echo Canyon so you can test).

If voice still does not work, then continue working through this page.

If you find that voice cuts in and out, particularly right after a TP, and at the same time, you notice that things are not rezzing in for you very well (avatars, objects, etc), then the likely cause is that your router is being “overwhelmed” with texture transfers. So reboot your router/modem, and then your computer, and see if the problem is solved.

You can also try adjusting your bandwidth as explained here.

If that does not help, then proceed with the section below.

Chances are good that the problem lies with the SL servers or the voice provider, Vivox. Still, there are things you can try:

• Open Preferences, and go to Sound & Media → Voice, and click Reset (circular arrow).

• Shut down all applications that use, or can use, voice - like Skype, etc. Then relog.

• What sometimes helps to get voice working is disabling voice in Preferences→ Sound & Media -> Voice, hitting Ok, waiting a minute and then enabling voice and click Ok. When these methods fail (assuming voice usually works for you) it is usually the Vivox voice servers that are the problem.

• If this does not work at your current location, go to a region where other people are able to use voice at this time. One possibility is Firestorm Social, but any region where voice is known to be functioning is fine. Disable voice in Preferences→ Sound & Media -> Voice. Relog, using the last location selection on your login screen. Wait a couple of minutes. Reenable voice. Wait another couple of minutes (in other words, give the connection time to be established). If voice comes on, then the problem may have been the region you were in before. Was voice disabled there? If not, a region restart might solve the problem.

• Go to Preferences → Network & Files -> Connection and reduce your bandwidth setting to 500 (if it is not already set there). Repeat the above step to toggle voice off and back on. See here for more information on setting your bandwidth properly, but bear in mind that lower levels than those calculated there may be necessary for troubleshooting purposes.

• Log out of the viewer, then check Task Manager (or equivalent) and see if SLVoice is still running. If so, kill the process, restart the viewer and see if voice connects.

• Try a relog, or even a reboot of the computer.

• Sometimes device settings can reset, so check in Preferences→ Sound & Media -> Voice→ Audio Device Settings, to be sure that the input and output are set correctly.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• Does your headset/microphone work outside of SL? ie when using Skype, Yahoo or MSN

• Does your headset/microphone work in Preferences→ Sound & Media -> Voice→ Audio Device Settings?

• Is your voice chat volume turned up and not muted?

• Is the SLVoice.exe (simply SLVoice on Mac) that is in the Firestorm folder in the exceptions/allowed list for your firewall? If your firewall is turned off, turn it on and add the SLVoice.exe (or SLVoice) anyway.

• Check the bandwidth you are actually getting and what you have set in Preferences → Network & Files → Connection. Please refer to this page for specifics.

• Go to top menu, Advanced → Debug Settings, and in the window that opens, type: Cmdlinedisablevoice - then ensure this is set to FALSE. (Use Crtl-Alt-D to enable the Advanced menu, if it isn't.)

Some have issues with voice on Firestorm - specifically, “stuttering”, or SLVoice crashing when you unplug a USB device. The only work-around currently is to swap out the voice files.

• Method One:
  To this end, download this file; save it to your hard drive. Make sure you do not have Firestorm running. Then extract the files to your Firestorm install folder. (For Firestorm 32-bit viewer, this is typically located at C:\Program Files\Firestorm on 32 bit Windows, and C:\Program Files (x86)\Firestorm on Windows 64-bit. For Firestorm 64-bit Viewer, this is typically located at C:\Program Files\Firestorm.) When prompted, allow the replacement of existing files.

• Method 2 - Firestorm 4.7.3 Only:
  Download Firestorm 4.6.9 from here. If you current have FS 64-bit, get FS 4.6.9 32-bit - and vice versa. Go into your “computer” and find the the 4.6.9 Version Firestorm you downloaded.
  Copy the files below and replace them in your 4.7.3 Firestorm install folder:
  ca-bundle.crt
  ortp.dll
  SLVoice.exe
  vivoxoal.dll
  vivoxplatform.dll
  vivoxsdk.dll

Try disabling compatibility mode, if enabled:

• Locate your desktop shortcut for Firestorm
• Right click on the icon and select Properties
• Select the Compatibility tab
• Find “Run this program in compatibility mode for:” if it is set then disable this
• Make sure “Run as Administrator” is enabled (if this is greyed out, then you're probably already running as administrator, so you can ignore this step).
• Click Apply.
• Now log back into the viewer, and see if voice works (do you have the white dot over your head?). If not, go to Preferences→ Sound & Media -> Voice and disable voice; wait a few moments, then re-enable. ¹⁾

On Windows 7, if you find yourself being able to talk but not hear what others say, then a possible solution is to use the sound drivers from Vista. (This needs further confirmation.)

Check that slvoice.exe is not muted in the speaker/headphones icon (located in the notification area) → mixer.

Every linux distro is different; and each distro may have more than one window manager to further complicate things. So tips can't be “absolute”; you will need to experiment and see what works for you. The following have been suggested by some as effective. But first….

In the Firestorm install directory, there's a text file (originally from LL) with tips on getting voice to work in linux. If you haven't read that, then you can try to see if it helps.

• Make sure you have ALSA and/or FMODEX available. FMODEX is supplied with Firestorm, normally. If you look at Help → About Firestorm, you should see a line that resembles this:
  Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.11.753 / OpenAL Community / OpenAL Soft: PulseAudio Software
  If that says “none” then you have no audio driver available to Firestorm and need to install one.

• Edit the firestorm shell script and remove the #. That will force LL to use FMOD rather than ALSA. Some say this is how to get voice working.

#export LL_BAD_OPENAL_DRIVER=x

• Some swear that the problem is PulseAudio, so you can try to remove that from your system. Be warned, however, that this could cause more problems than it solves. Make sure you remove only Pulse and not half the OS.
• Be sure to have the correct devices select in Firestorm for voice:
  
  Preferences → Sound & Media → Voice → Audio Device Settings (button) … input and output may not work if left at default; they may need to go to a specific device like “ALSA Capture on [device name]”.

Below are results for selected linux distros, based on input from Phoenix and Firestorm users. This will be updated as more information becomes available.

• ubuntu 16.04 64 bit + FS64: The following command installs a few 32-bit libs and voice works after. Maybe you need fewer 32-bit libs but that needs further investigation.
  Apparently, arch requires these as well - or some of them - though the exact lib name may be different.

sudo apt-get install gstreamer0.10-pulseaudio:i386 libidn11:i386 libuuid1:i386 libstdc++6:i386

• A new option in Firestorm 4.7.9 is a debug setting, FSLinuxEnableWin32VoiceProxy, which when enabled will cause Firestorm to launch the Windows version of SLVoice.exe via WINE. To use this, you need to ensure that WINE is installed; install WINE with your package manager. An existing WINE profile/prefix is not needed, but will be used if present. Depending on your system, it may take several seconds before voice comes up.
  NOTES:
  * If you disable voice and then re-enable too quickly, WINE may not successfully restart and voice may fail to re-enable. If you get the warning that there was a problem connecting, you will need to relog before voice will re-enable. Thirty seconds between disable and enable should be enough.
  * There is a known related issue here
  * To speed up the initial loading of voice, use

  wine-preloader $HOME/path/to/firestorm/bin/win32/SLVoice.exe

  before launching Firestorm

If you are unable to connect to voice and you are also having problems with teleporting and/or loading your friends list, perhaps along with other things, then see the “Mac-specific” section of this page for instructions and more explanation.

Some Mountain Lion users experience a problem with voice output, while input works fine (that is, you can hear but you can't speak). To fix this, open the voice preferences for your viewer (Preferences→ Sound & Media -> Voice in Firestorm). Click the device settings button and select “built-in microph” as the audio input device and click OK. (OK is important, Apply doesn't work.) Reopen Preferences and go back to the device settings button to ensure you're getting sound in on the mic.

This section covers issues related to audio, video and some aspects of search.

• For situations where you cannot hear audio, be it streaming music, or the audio from a movie/video, the first thing to do is check that:
  • streaming music and/or media are enabled in Preferences→ Sound & Media -> Sounds;
  • volumes for music and media are not at minimum;
  • audio is configured correctly in your operating system (ie, Windows, linux, OSX), that sounds is going to the correct device (ie, speakers or headset), and so on;
  • You have not blocked the stream/video; check Preferences → Sound & Media → Media → Manage Media Sites.
  • for streaming music, test the music URL in your external web browser, to make sure that the URL actually works.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• In Preferences → Sound & Media → Sounds, make sure the “Enabled” checkbox to the right of the “Media” slider is checked
  (For audio, check “Streaming Music”)
• In Preferences → Sound & Media → Media, check “Allow inworld scripts to play media”
• Make sure the issue is not with the specific television you are using, by attempting to view videos on a television that plays video normally for other Firestorm users.
• Make sure that “Enable plugins” is ticked in Preferences → Network & Files -> Connection, else the external media plugin can not be executed, and you may see a message saying: Adobe Flash Player or an HTML5 supported browser is required for video playback.

• Relog Firestorm and open the Search window
• Go to your computer processes and look for “slplugin.exe”
  • For Windows users, go to Task Manager → Processes Tab
  • For Mac users, go to Activity Monitor → My Processes (usually by default, but you can check top right drop down)
  • For Linux users, go to Command Terminal, and type “ps aux”
  • You may see four instances of the slplugin running (that is normal behavior)
  • If you do not see any instances of slplugin running, that is the cause of media failing
• If slplugin is not running, disable all firewall and virus protection (including anti-virus software and windows or other operating system firewalls)
• Relog and attempt video playback again
• If it works, you will need to stop your firewall/virus protection from blocking the slplugin file by granting it appropriate permissions in your firewall/virus protection software
• NOTE: If you have several viewers installed, you will have to allow to each one access through your firewall, as well as to SLPlugin for each one.
• If all of the above does not resolve the issue, you can try downloading the latest SL Viewer 2 viewer and replacing your Firestorm slplugin file with the one from Viewer 2.

• Windows users:
  • In order to play Flash format videos (e.g., YouTube videos), you must have the Opera & Chromium version of the Adobe Flash plugin installed. Unless you already have this specific version of Flash installed already, you will need to get the Opera & Chromium Flash plugin from Adobe.

• Linux users
  • You need to have the pepperflash plugin installed, which can be satisfied by installing pepperflashplugin-nonfree for Chromium

• Mac users
  • Mac users currently need the Safari & Firefox version of Adobe Flash plugin installed. Download it from Adobe.

• NOTE: If you experience graphics driver crashes on nVidia cards when viewing Flash media (for example Youtube) both in-world and on a website and/or severe drops in your GPU clock mhz on any card then you will need to disable hardware acceleration on Flash Player. To do this, go to Youtube and Pick any video. Right click the video play area to bring up the options and follow the instructions here.

QuickTime is no longer needed for Windows users (and never was for linux users). Mac users, however, still need to have it.

• If YouTube videos suddenly will not play, and you just get a white screen, go to Preferences→ Privacy -> General, and click on Clear History, then try again.
• See also the Flash section, above.

Go to Preferences→ Sound & Media -> Sounds and make sure the volume sliders for streaming music and media are not all to the left and that there is no mute symbol (red no entry sign) on the speaker icon next to those. Make sure the Master Volume is not all to the left.

Check that Sound Source rolloff distance (Media tab) is correct; set back to default, if you changed it (5m and 30 respectively for min and max).

Go to Preferences→ Sound & Media -> Sounds and check that you have the Sounds and UI sliders up high enough and that there is no mute symbol (red no entry sign) on the speaker icon next to those.

Go to the top menu bar→ Advanced → Use Plugin Read Thread, and disable it, if it is enabled - or vice versa. (If you cannot see Advanced on the top menu, press Ctrl-Alt-D.)

If that doesn't help, first ensure that you have your bandwidth set correctly. Also, test the audio stream in your regular media player, and/or try a different audio stream in-world.

If the music volume fades as you cam around or edit objects, check the sound equalization settings in your operating system. For example, this may be caused by “Loudness equalization” being enabled in your speaker properties on Windows 7. (Refer to http://jira.phoenixviewer.com/browse/FIRE-19885.)

Refer to this page for all Win10 issues.

Please ensure that you have the most recent version of Flash for Safari installed. You can get this via the normal update process, or from Adobe.

For streaming music on OS X 10.9 Mavericks, please refer to this page.

For users on Sierra, there are reports of media features (such as MOAP, TVs, web search, and web profiles) working more slowly. Ref. BUG-40552.

Both the 32-bit and 64-bit versions of Firestorm for Linux require 32-bit libraries to function. See this page for a link to your Linux flavor to verify you have all the needed audio-related packages installed and to troubleshoot stream issues.

This window is reached from the top menu bar→ World → Avatar Render Settings. It shows a list of avatar for whom you have changed the default render method in relation to their complexity.

By right-clicking an avatar name, you can change how that person should be rendered:

• Normally - will remove the name from the list
• Do not render - always renders as a jellydoll
• Fully - always render fully, regardless of their complexity.

“Jellydolls” are a new anti-lag feature created by Linden Labs. You can use this feature to reduce your lag and to protect yourself against graphics-crashing devices worn by others.

For general information about Avatar Complexity (“jellydolls”), please see:

• Torley Linden's short video tutorial:

This will give you a good overview of how jellydolls work and how they can help you. Don't try to find the settings the way Torley describes, since those are the official SL viewer settings! See the rest of this page for the Firestorm settings.

• The official Second Life announcement: https://community.secondlife.com/t5/Featured-News/Why-are-all-these-people-made-of-colored-jelly/ba-p/3031255

• Inara Pey's blog: https://modemworld.me/2016/08/09/firestorm-4-7-9-50527-i-see-jelly-people/

• The Second Life wiki page: http://wiki.secondlife.com/wiki/Avatar_Rendering_Complexity

Please note: the official Second Life pages (above) describe how to find the settings in the official SL viewer. See the descriptions below for how to find them in Firestorm.

• This determines which avatars will appear as jellydolls to you, based on their complexity.
• Go to Preferences → Graphics → General → Maximum Complexity.
• Note: Lowering this slider will decrease your lag and turn more avatars into jellydolls; raising the slider may lag you but more avatars will be fully visible.
• Note: Moving this slider all the way to the right is not advised, as this sets this setting to “No Limit” — which means that no avatars will render as jellydolls to you, but you will be subject to lag and worn graphics crashers.

• Right click on the avatar's name tag and choose from the menu:
  • Render Normally – avatar will be affected by your complexity slider (above)
  • Do Not Render – avatar will be a jellydoll for you
  • Render Fully – avatar will be rendered fully even if over your complexity slider setting
• In the pie menu, these options are under More → More → Render.

• Go to Preferences → General and set “Show Avatar Complexity,” “Only if too complex,” and “Show own complexity” as you wish.

• This appears in the top right of your screen.
• Go to Preferences → Notifications → Alerts, and move “Warn me if my avatar complexity may be too high” to the “Always show” box or to the “Never show” box, as you prefer.

• This appears in the top right of your screen when you change clothes/accessories.
• Go to Advanced menu → Show Debug Settings → ShowMyComplexityChanges, and set that to zero to hide it, or a larger value to show it. Please make a note of this debug in case you need to activate it again.

• This shows complexity plus rank and area in hover text over avatars.
• Go to Avatar menu → Avatar Health → Show Avatar Complexity Information
• Note: The height of this hovertext cannot be adjusted.

Go to Avatar → Appearance and look at the bottom right of the window.

Two methods:

• Wear the item and then remove it, noting the change to your avatar complexity in the upper right of the viewer.
• Wear the item. Edit it → in the Build floater, click “more info” → and see the number listed for “Display.”

These are the default settings that determine the threshold at which you view avatars fully rendered or as jellydolls. They correspond with the “Quality and Speed” slider located in Preferences → Graphics → General. When the settings are left at these defaults, avatars whose complexity numbers are below these thresholds will be visible, while avatars with higher complexities will appear as jellydolls to you.

• Low: 35,000
• Low-Mid: 100,000
• Mid: 200,000
• Mid-High: 250,000
• High: 300,000
• High-Ultra: 350,000
• Ultra: 350,000

“Jellydolls” are a new anti-lag feature created by Linden Labs. You can use this feature to reduce your lag and to protect yourself against graphics-crashing devices worn by others.

For general information about Avatar Complexity (“jellydolls”), please see:

• Torley Linden's short video tutorial:

This will give you a good overview of how jellydolls work and how they can help you. Don't try to find the settings the way Torley describes, since those are the official SL viewer settings! See the rest of this page for the Firestorm settings.

• The official Second Life announcement: https://community.secondlife.com/t5/Featured-News/Why-are-all-these-people-made-of-colored-jelly/ba-p/3031255

• Inara Pey's blog: https://modemworld.me/2016/08/09/firestorm-4-7-9-50527-i-see-jelly-people/

• The Second Life wiki page: http://wiki.secondlife.com/wiki/Avatar_Rendering_Complexity

Please note: the official Second Life pages (above) describe how to find the settings in the official SL viewer. See the descriptions below for how to find them in Firestorm.

• This determines which avatars will appear as jellydolls to you, based on their complexity.
• Go to Preferences → Graphics → General → Maximum Complexity.
• Note: Lowering this slider will decrease your lag and turn more avatars into jellydolls; raising the slider may lag you but more avatars will be fully visible.
• Note: Moving this slider all the way to the right is not advised, as this sets this setting to “No Limit” — which means that no avatars will render as jellydolls to you, but you will be subject to lag and worn graphics crashers.

• Right click on the avatar's name tag and choose from the menu:
  • Render Normally – avatar will be affected by your complexity slider (above)
  • Do Not Render – avatar will be a jellydoll for you
  • Render Fully – avatar will be rendered fully even if over your complexity slider setting
• In the pie menu, these options are under More → More → Render.

Go to the top menu bar and select Avatar Render Settings. Here you can change how avatars render for you. Refer to this page for details.

• Go to Preferences → General and set “Show Avatar Complexity,” “Only if too complex,” and “Show own complexity” as you wish.

• This appears in the top right of your screen.
• Go to Preferences → Notifications → Alerts, and move “Warn me if my avatar complexity may be too high” to the “Always show” box or to the “Never show” box, as you prefer.

• This appears in the top right of your screen when you change clothes/accessories.
• Go to Advanced menu → Show Debug Settings → ShowMyComplexityChanges, and set that to zero to hide it, or a larger value to show it. Please make a note of this debug in case you need to activate it again.

• This shows complexity plus rank and area in hover text over avatars.
• Go to Avatar menu → Avatar Health → Show Avatar Complexity Information
• Note: The height of this hovertext cannot be adjusted.

Go to Avatar → Appearance and look at the bottom right of the window.

Two methods:

• Wear the item and then remove it, noting the change to your avatar complexity in the upper right of the viewer.
• Wear the item. Edit it → in the Build floater, click “more info” → and see the number listed for “Display.”

These are the default settings that determine the threshold at which you view avatars fully rendered or as jellydolls. They correspond with the “Quality and Speed” slider located in Preferences → Graphics → General. When the settings are left at these defaults, avatars whose complexity numbers are below these thresholds will be visible, while avatars with higher complexities will appear as jellydolls to you.

• Low: 35,000
• Low-Mid: 100,000
• Mid: 200,000
• Mid-High: 250,000
• High: 300,000
• High-Ultra: 350,000
• Ultra: 350,000

• Account: will prompt you to open your SL dashboard in a web browser
• Marketplace Listings: Manage your SL marketplace listings.
• Buy L$: opens the floater to let you buy L$
• Inventory (Ctrl-I): opens your inventory
• Picks: opens the Picks and Classifieds window for creation and editing of picks and classified ads.
• Experiences: opens the Experiences window.
• Profile: opens your profile
• Appearance: opens the appearance floater at My Outfits (will be greyed out if you are a cloud; see here if that has happened to you)
• Choose an avatar: opens the Choose an Avatar window.
• Movement: opens the movement sub menu where you can set
  • Sit down (Alt-Shift-S): will sit your avatar down (not available if already sitting)
  • Fly (Home): this toggles will turn on fly mode (not available if sitting)
  • Stop Flying (Home): this toggle will turn off fly mode.
  • Always Run (Ctrl-R): toggles run
  • Force Ground Sit (Ctrl Alt S): This forces your avatar into a ground sit regardless of where your avatar is.
  • Move Lock (Ctrl-Alt-P): When enabled, will lock your avatar in place so it cannot be pushed.
    You will not be able to move yourself either, unless you enable Preferences→ Move & View -> Movement→ Lock and unlock position after stopping or starting movement.
  • Quickjump: If enabled, the viewer suppresses any pre-jump animation.
• Move Controls: toggles the movement controls floater
• Camera Controls: toggles the camera controls floater
• Avatar Health: opens the Avatar Health sub menu
  • Stop avatar animations: used to stop animations acting on your avatar
  • Stop avatar animations & revoke permissions:
  • Undeform Avatar: Attempts to undeform your avatar, to recover its normal shape after deformation after the use of oversized avatars or griefer objects.
  • Force appearance update (Rebake)(Ctrl-Alt-R): rebakes your avatar's textures
  • Reset Default Male Avatar (Character Test): forces your avatar to the default male
  • Reset Default Female Avatar (Character Test): forces your avatar to the default female
  • Show Avatar Complexity Information:
  • Lag Meter: Opens the Lag Meter window.
  • Recreate LSL Bridge: creates a fresh copy of the LSL bridge
• Snapshot (Ctrl-Shift-S): opens the snapshot floater
• Money Tracker: Shows a list of who last paid you; see this page for more information.
• Pose Stand…: Open the Pose Stand window; replicates the functionality of a pose stand.
• Preferences (Ctrl-P): opens your preferences window
• Toolbar Buttons: Opens the toolbar buttons window, allowing the button layout to be customized.
• Show HUD Attachments (Alt-Shift-H): Shows all HUDs that you have attached
• Exit Firestorm (Ctrl-Q): Closes Firestorm

• Online Status: opens the Online Status sub menu where you can set yourself to:
  • Away
  • Unavailable (Busy)
  • Auto-respond: (the auto-response messages are set in Preferences→ Privacy -> Autoresponse)
  • Autorespond to non friends
  • Reject teleport offers and requests
  • Reject all group invites
  • Reject all friendship requests
• Friends (Ctrl-Shift-F): opens the Friends tab in the contacts list.
• Contacts (Ctrl-Alt-Shift-F): Opens or closes the contacts list.
• Contact Sets (Ctrl-Alt-Shift-C): opens the Contact Sets window, to manage your own groups of contacts
• Groups (Ctrl-Shift-G): opens the Groups tab in the contacts list.
• Chat (Ctrl-H): opens the nearby chat tab in the Conversations window
• People: Opens the people window.
• Conversations (Ctrl-T): opens the Conversations window
• Gestures (Ctrl-G): opens the Gestures window
• Facebook…: opens the Post to Facebook window.
• Twitter…: opens the Twitter window.
• Flickr…: opens the Upload to Flickr window.
• Voice Morphing:
  • No voice morphing: Enables/Disables voice morphing provided you are already subscribing to Linden Lab's voice morphing.
  • Preview: Opens the Voice Morphing Preview window.
  • Subscribe: Opens the Second Life Voice Morphing web page.
• Conversation Log: Opens the Conversation Log window.
• Nearby Voice: opens nearby voice, aka active speakers
• Block List: opens the people window → Block List

• Resync Animations: Restarts animations within your view; this allows couples dances to be resynchronized.
• Nearby Avatars (Ctrl-Shift-A): Opens the Nearby tab in the People window.
• Radar: Opens the Radar window.
• Teleport History (Alt-H): Opens the Places window, teleport history tab.
• Places: Opens the Places window.
• Destinations: Opens up Destination window.
• Mini-Map (Ctrl-Shift-M): opens the Minimap
• World Map (Ctrl-M): opens the World Map
• Region Tracker: Opens the Region Tracker window.
• Landmark This Place: creates a landmark of your current location
• Location Profile: opens the Places Profile window
• Parcel Details: opens the About Land window
• Region Details: opens the Region/Estate window
• Buy This Land: opens the Buy Land window (If you are on land that is not for sale, this will be greyed out)
• Show Owned Land: opens the Owned Land window
• Show More: opens the Show More sub menu where you can chose to show
  • Ban Lines Enables or disables the ability to see ban lines around parcels to which you are not allowed access.
  • Beacons (Ctrl-Alt-shift-N) Hide/show beacons for some types of objects, like sound sources, particle sources, and so on.
  • Property Lines (Ctrl-Alt-Shift-P) Enables or disables showing lines at property boundaries.
  • Land Owners Colors land: green is land owned by you, red is land owned by others, yellow is land for sale.
  • Coordinates: Shows your current coordinates in the menu bar
  • Parcel Permissions: Shows icons of your parcel rights
  • Advanced Menu (Ctrl-Alt-Shift-D): Hides/shows the Advanced Menu. This can also be done in Preferences→ Advanced.
• Teleport Home (Ctrl-Shift-H): teleports you home
• Set Home to Here: sets your home location to the point you are at; also saves a snapshot, which will be displayed when you log in to your home location.
• Sun Position: opens the Sun Position sub menu, where you can set the sun position to
  • Sunrise (Ctrl-Shift-U)
  • Midday (Ctrl-Shift-Y)
  • Sunset (Ctrl-Shift-N)
  • Midnight (Ctrl-Shift-X)
  • Estate Time
• Environment Editor: (Photographers might prefer that fast access available in QuickPrefs or Phototools) This has these sub-menus:
  • Environment Settings: Opens the environment settings window.
  • Water Presets: has sub-menus to allow water presets to be created, edited, deleted.
  • Sky Presets: has sub-menus to allow sky presets to be created, edited, deleted.
  • Day Presets: has sub-menus to allow day presets to be created, edited, deleted.
• Photo and Video: opens the submenu for
  • Phototools (Ctrl-Alt-P): opens the Phototools floater.
  • Cameratools (Ctrl-Alt-C): opens the Cameratools floater.
• Area Search: opens the Area Search window
• Sound Explorer: Opens the Sound Explorer window.
• Animation Explorer: Opens the Animation Explorer window.
• Asset Blacklist: Opens the Asset Blacklist Window.

• Build (Ctrl-B): opens the Build/Edit window
• Select Build Tool: opens the Build Tool sub menu where you can select
  • Focus Tool (Ctrl-1)
  • Move Tool (Ctrl-2)
  • Edit Tool (Ctrl-3)
  • Create Tool (Ctrl-4)
  • Land Tool (Ctrl-5)
• Link (Ctrl-L): will link multiple prims
• Unlink (Ctrl-Shift-L): will unlink prims in a linkset
• Edit Linked Parts: allows you to edit individual prims in a linkset
• Select Linked Parts: opens the Select Linked Parts sub menu where you can choose:
  • Select Next Part (Ctrl-.)
  • Select Previous Part (Ctrl-,)
  • Include Next Part (Ctrl-Shift-.)
  • Include Previous Part (Ctrl-Shift-,)
• Focus on Selection (H): will focus your camera on an object you have selected
• Zoom to Selection (Shift-H): will zoom your camera on an object you have selected
• Object: opens the Object sub menu that allows you to:
  • Take: Takes the object back to inventory
  • Take Copy: Creates a copy of the object in inventory.
  • Duplicate (Ctrl-D): Creates a duplicate of the object next to the original object.
  • Edit Particles: Opens the Particle Editor.
  • Save Back to Object Contents If you drag the contents of an object directly onto the ground (rather than into your inventory first, then out onto the ground), and make changes to it, this function allows those changes to be saved back to the original object.
  • Return Object Returns the object to the owner.
  • Save as:
    • Backup: Opens the Backup window, allowing you to save the object to your hard drive.
    • Collada: Opens the Collada Export window, which you can use to export the object as mesh.
• Scripts: opens the Scripts sub menu where you can:
  • Show Script Warnings/Errors
  • Script Info (Counter): If the object is moddable, this will show script information for it.
  • Recompile Scripts (Mono)
  • Recompile Scripts (LSL)
  • Reset Scripts: this will only work if the object is moddable.
  • Set Scripts to Running
  • Set Scripts to Not Running
  • Remove Scripts from Selection: If the selected object is moddable, removes all scripts from it.
• Pathfinding: Options concerning Pathfinding.
  • Linksets: Opens the Pathfinding Linksets window.
  • Characters: Opens the Pathfinding characters window.
  • View / Test: Opens the Pathfinding console.
  • Rebake Region: Rebakes the region NavMesh, if there are pending changes - assuming you have rights to do so and Pathfinding is enabled for the region; will by greyed out otherwise. This can also be done by clicking the Pathfinding icon in the top menu bar.
• Options: opens the Options sub menu where you can:
  • Show Advanced Permissions Refer to this SL Wiki page for more on Advanced (Debug) permissions.
  • Select Only My Obects
  • Select Only Movable Objects
  • Select Only Copyable Objects
  • Select By Surrounding
  • Include Group-Owned Objects
  • Show Selection Outlines
  • Show Hidden Selection
  • Show Light Radius for Selection
  • Show Selection Beam
  • Snap to Grid (G)
  • Snap Object XY to Grid (Shift-X)
  • Use Selection for Grid (Shift-G)
  • Grid Options (Ctrl-Shift-B)
  • Set Default Permissions: Opens the Default Creation Permissions window.
• Upload: opens the Upload sub menu which allows you to choose what to upload (Same as the Upload item in the Avatar Menu):
  • Image (L$10): Opens a file selector, then the image upload window.
  • Sound (L$10): Opens a file selector, the the sound upload window.
  • Animation (L$10): Opens a file selector, then the animation upload window
  • Mesh Model: Opens a file selector to upload a mesh model; see the SL wiki for more info.
  • Bulk (L$10 per file): Opens a file selector where you can select multiple image files for upload.
  • Import Linkset: Opens the Import window, to upload a previous exported object.
• Undo (Ctrl Z): will undo the last changes made in the edit /build window
• Redo (Ctrl Y): will redo the last changes made with the undo command

• Search (Ctrl-F): opens the Search window
• SL Marketplace: prompts you to open the Marketplace web page
• L$ Market Data: prompts you to open the L$ market Data web page
• Script Library: prompts you to open the Script Library web page
• Firestorm Blog: prompts you to open the Firestorm Viewer Home web page
• Firestorm Flickr: prompts you to open the Firestorm Viewer Flickr web page
• Firestorm YouTube: prompts you to open the Firestorm Viewer YouTube channel
• Firestorm Twitter: prompts you to open the Firestorm Viewer Twitter web page
• Firestorm Plurk: prompts you to open the Firestorm Viewer Plurk web page
• Message of the day: this will show the message of the day in local chat. This also is shown during the login phase.

• Enable Viewer UI Hints: enables the tooltips on objects; this can also be done in Preferences→ User Interface -> General→ Hover tips.
• Firestorm Wiki (F1): opens the Firestorm Wiki page
• Troubleshooting: opens the Firestorm Troubleshooting and Quick Fixes Wiki page
• Join Firestorm Support Group: opens a window listing in-world support groups you can join, to get help.
• Firestorm Classes Schedule: opens the Firestorm Class Schedule page.
• Check Grid Status: opens the Grid Status web page
• Report Abuse: opens the Abuse Report window
• Report Bug: opens the "how to file a JIRA" page on our Wiki
• Bumps, Pushes & Hits: opens the |pushes and bumps window
• Enable Sysinfo Button: enables a button in IM window that lets you send your sysinfo
• About Firestorm: opens the About Firestorm window

This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.

• Debug: opens the Debug sub menu where you can enable:
  • Show Top-level RLVa Menu: Enables showing the RLVa menu in to menu bar. If disabled, RLVa menu will show in Advanced Menu.
  • Show Debug Messages: used when debugging RLV scripts and also to know when something RLV is being done to you by either a person or object.
  • Hide Unset or Duplicate Messages
  • Show Assertion Failures
  • Hide Locked Layers
  • Hide Locked Attachments
  • Enable Legacy Naming
  • Enabled Shared Wear
  • Rename Shared Items on Wear
  • Locks: opens the Active RLV Locks window
• Allow OOC Chat: allows Out Of Character (OOC) chat.
• Forbid Give to #RLV
• Show Filtered Chat
• Show Name Tags
• Wear Replaces Unlocked
• Restrictions: opens the Active RLV Restrictions window
• Strings: opens the RLVa Strings window

Please use with caution

This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced

• Rebake Textures (Ctrl+Alt+R): (same as Avatar→ Avatar health → Force Appearance Update).
• Set UI Size to Default: Reverts any changes made in Preferences→ User Interface -> General→ UI scaling.
• Set Window Size: allows you to set the window size.
• Limit Select Distance: limits your select distance to about 50m.
• Disable Camera Constraints: allows camera to pass through solid objects.
• High-res Snapshot: enables high resolution snapshots.
• Quiet Snapshots: disables the snapshot sound and animation.
• Performance Tools: opens the Performance Tools sub menu where you can enable:
  • Lag Meter: Opens the Lag Meter window.
  • Statistics Bar (Ctrl-Shift-1): Displays the Statistics window (often called the “stats bar”).
  • Scene Load Statistics (Ctrl-Shift-2): Displays the Scene Load Statistics window with focus on object load and cache performance.
  • Show Avatar Complexity Information: Displays an indicator of client draw “cost” above each avatar (replaces Avatar Rendering Cost).
• Highlighting and Visibility: opens the Highlighting and Visibility sub menu where you can choose:
  • Cheesy Beacon: Animates the red world map beacon to make it look “cheesy” (enable it to see the effect).
  • Hide Particles (Ctrl Alt Shift =) : Disables rendering of particles. Another way of achieving this is to go to Preferences→ Graphics -> General and setting Max particle count to zero - or doing the same in the Quick Preferences panel.
  • Hide Selected: Makes the currently selected (edited) object invisible, until they are no longer selected.
  • Highlight Transparent (Ctrl Alt T): Makes transparent objects visible by highlighting them in red.
  • Show Mouselook Crosshairs
  • Hover Tips: Opens Hover Tips submenu
    • Show Tips (Ctrl-Shift-T): This allows you to set what hovertips, if any, you see (please check this first to enable hover tips)
    • Show Land Tooltips:
    • Show Tips On All Objects:
• Rendering Types: opens the Rendering Types sub menu, which allows types of things to be shown or hidden. By default, these are all enabled. Disabling some can be useful if you are trying to find a lost object.
  • Simple (Ctrl-Alt-Shift-1): textures without alpha channels.
  • Alpha (Ctrl-Alt-Shift-2): textures with alpha channels
  • Tree (Ctrl-Alt-Shift-3): Linden plants.
  • Avatars (Ctrl-Alt-Shift-4): bodies and attachments but not name tags.
  • Surface Patch (Ctrl-Alt-Shift-5): terrain/ground texture.
  • Sky (Ctrl-Alt-Shift-6): entire sky including clouds and sun/moon.
  • Water (Ctrl-Alt-Shift-7): water surface only, view when under water is still tinted.
  • Ground (Ctrl-Alt-Shift-8)
  • Volume (Ctrl-Alt-Shift-9): all objects except Linden plants.
  • Grass (Ctrl-Alt-Shift-0): Linden plants.
  • Clouds (Ctrl-Alt-Shift- -)
  • Particles (Ctrl-Alt-Shift- = )
  • Bump (Ctrl-Alt-Shift-\): legacy bump map and shiny effects.
• Rendering Features: opens the Rendering Features sub menu:
  • UI (Ctrl-Alt-F1): Be VERY careful when using this, as the menu bar is hidden as well; make mental note of the key sequence so you can re-enable the UI when you need it.
  • Selected (Ctrl-Alt-F2): display texture alignment crosshair boxes with “Select Face”.
  • Highlighted (Ctrl-Alt-F3)
  • Dynamic Textures (Ctrl-Alt-F4): enable clothing and sculpt previews in texture upload floater.
  • Foot Shadows (Ctrl-Alt-F5)
  • Fog (Ctrl-Alt-F6)
  • Test FRInfo (Ctrl-Alt-F8)
  • Flexible Objects (Ctrl-Alt-F9): enable/disable flexible prim effect.
• RLVa: This will menu option will show if chose not to show RLVa menu in top menu bar. This will show RLVa submenus.
• Media Streams Backup
  • Import Stream List XML: This will import the stream_list.xml file.
  • Export Stream List XML: This will export the media stream list from top menu → World Menu → Parcel Details→ Sound tab to a file called stream_list.xml to a folder of your choosing
• Use Plugin Read Thread: uses a separate thread to read incoming messages from plugins. So in theory, this should give you a slight performance increase if you have a multicore processor and using the internal web browser or playing quicktime videos and so on.
• Clear Group Cache: Clears group cache
• Mouse Smoothing: should help smooth mouse movement
• Release Keys: Releases permissions taken by worn attachments.
• Shortcuts: opens the Shortcuts sub menu, showing some of the common keyboard shortcuts:
  • Search (Ctrl-F)
  • Show Advanced Menu-legacy shortcut (Ctrl-Alt-D)
  • Doubleclick Teleport (Ctrl-Shift-D)
  • Always Run (Ctrl-R)
  • Fly (Home)
  • Close Window (Ctrl-W)
  • Close All Windows (Ctrl-Shift-W)
  • Snapshot to Disk (Ctrl-`)
  • Mouselook (M)
  • Joystick Flycam (Alt-Shift-F)
  • Reset View (Esc)
  • Reset Camera Angles (Shift-Esc)
  • Look at Last Chatter (Ctrl-\)
  • Zoom In (Ctrl-0)
  • Zoom Default (Ctrl-9)
  • Zoom Out (Ctrl-8)
• Fly Override (Ctrl-Alt-V): allows flight in no fly areas - NOT recommended
• RestrainedLove API: Enables/disables RLV (also in Preferences→ Firestorm -> Extras→ Allow scripted viewer controls)
• Show Debug Settings: opens the debug menu window; use with caution.
• Show Develop Menu (Ctrl-Alt-Q): Shows or hides the develop menu on the menu bar.

Please use with caution

This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced

• Consoles: opens the Consoles sub menu. These should all be disabled in normal use. If you find your screen filling with “strange” graphs and data, check here to make sure all are off.
  • Texture Console (Ctrl-Shift-3):
  • Debug Console (Ctrl-Shift-4): scroll activity log on the main viewer window.
  • Notifications Console (Ctrl-Shift-5): trace dialogs, alerts, notifications.
  • Fast Timers (Ctrl-Shift-9): shows tasks performed per frame.
  • Scene Statistics: plot complexity of objects in view.
  • Scene Loading Monitor:
  • Region Debug Console Opens the Region Debug Console.
  • Region Info to Debug Console: dump region flags and stats to log
  • Group Info to Debug Console: dump summary of active group info to log.
  • Capabilities Info to Debug Console: dump capability names and URLs to log.
  • Camera: camera and agent position/rotation overlaid on screen.
  • Wind: region wind speed and heading is overlaid on screen.
  • FOV: camera field of view angle overlaid on screen.
  • Badge (Ctrl-Alt-Shift-H) (This won't toggle off……)
• Show Info: opens the Show Info sub menu:
  • Show Time: Shows the time spent logged on in the lower right.
  • Show Upload Transaction: Gives a notification on upload, showing how much you were charged.
  • Show Texture Info: Shows texture information for the object under the cursor.
  • VRAM usage per object:
  • Show Avatar Render Info: show load state and attachment weights for visible avatars.
  • Show Render Info: Displays information about the scene currently being rendered.
  • Show Matrices: OpenGL matrix info overlaid on screen.
  • Show Color Under Cursor: shows the RGBA values for the color under the cursor, in the lower right.
  • Show Memory: shows total viewer memory use overlaid on screen.
  • Show Private Mem Info: private pool stats overlaid on screen.
  • Show Updates to Objects (Ctrl-Alt-Shift-U): Displays “clouds” of different colors when objects update.
• Force an Error: opens the Force an Error sub menu. Using any of these will probably crash you. Aimed at viewer developers.
  • Force Breakpoint (Ctrl-Alt-Shift-B)
  • Force LLError And Crash
  • Force Bad Memory Access
  • Force Infinite Loop
  • Force Driver Crash
  • Force Software Exception
  • Force Disconnect Viewer
  • Simulate a Memory Leak
• Render Tests: opens the Render Tests sub menu:
  • Camera Offset
  • Randomize Framerate: add a random duration sleep with each rendered frame.
  • Periodic Slow Frame: sleep half a second every 10 frames.
  • Frame Test: capture buffer and pause.
  • Frame Profile: dump GL stats to log.
  • Benchmark:
• Render Metadata: opens the Render Metadata sub menu; these are normally all disabled:
  • Bounding Boxes
  • Avatar Hitboxes
  • Normals
  • Octree
  • Shadow Frusta
  • Physics Shapes
  • Occlusion
  • Render Batches
  • Update Type
  • Texture Anim
  • Texture Priority
  • Texture Area
  • Face Area
  • LOD Info
  • Build Queue
  • Lights
  • Particles
  • Collision Skeleton
  • Joints
  • Raycast
  • Wind Vectors
  • Render Complexity
  • Attachment Bytes
  • Sculpt
  • Texture Size
  • Texture Density
    • None
    • Current
    • Desired
    • Full
• Rendering: opens the Rendering sub menu
  • Axes: draw XYZ axis display centered on avatar plus region origin marker.
  • Tangent Basis
  • Selected Texture Info Basis (Ctrl-Alt-Shift-T): show size and alpha channel presence for faces selected in editor.
  • Selected Material Info (Ctrl-Alt-Shift-M):
  • Wireframe (Ctrl-Shift-R): show object geometry.
  • Object-Object Occlusion (Ctrl-Shift-O): optimization, skip rendering objects that are hidden behind others.
  • Advanced Lighting Model: enable deferred rendering.
    • Shadows from Sun/Moon/Projectors
    • SSAO and Shadow Smoothing: Wikipedia:Screen space ambient occlusion
  • Debug GL: enable extra OpenGL error checking.
  • Debug Pipeline: subset of Debug GL.
  • Automatic Alpha Masks (deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting on).
  • Automatic Alpha Masks (non-deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting off).
  • Animation Textures: allows texture to be animated per llSetTextureAnim.
  • Disable Textures: stop fetching new textures from the network.
  • Full Res Textures (dangerous): disregard LOD and display all textures at full resolution. Increases network and memory use.
  • Render Attached Lights: render local light sources on avatar attachments.
  • Render Attached Particles: render particle systems emitted by avatar attachments.
  • Hover Glow Objects:
• Network: opens the Network sub menu:
  • Pause Agent: Stop avatar movement updates. Local turns and interpolated motion will still appear.
  • Enable Message Log: dump every protocol message to log.
  • Disable Message Log: stop protocol message dump.
  • Velocity Interpolate Objects: when enabled it allows smoothed object motion between updates and for llTargetOmega motion to work. When it's disabled, stops “rubber band” effect at cost of these features.
  • Ping Interpolate Object Positions: factor ping time into interpolation.
  • Drop a Packet (Ctrl-Alt-L): simulate loss of a data packet.
• Dump Scripted Camera
• Recorder: opens the Recorder sub menu. This is used to record, and then playback, a sequence of your actions. For example, you can record yourself walking round, then when you play it back, your avatar will repeat that exactly. Useful for machinima.
  • Start Playback
  • Stop Playback
  • Loop Playback
  • Start Record
  • Stop Record
• World: opens the World sub menu:
  • Sim Sun Override
  • Fixed Weather
  • Dump Region Object Cache: send object cache statistics to log.
  • Dump Simulator Features to Nearby Chat
• UI: opens the UI sub menu:
  • Media Browser Test: opens embedded browser with Viewer URI Name Space test page.
  • Region Restart Test:
  • Web Content Browser (Ctrl-Shift-Z): opens the internal browser.
  • FB Connect Test: for checking Second Life ShareAPI.
  • Dump SelectMgr: info about selected objects to log.
  • Dump Inventory: inventory UUIDs and names to log.
  • Dump Timers: function call stats to log.
  • Dump Focus Holder: what UI element has keyboard focus to log.
  • Print Selected Object Info (Ctrl-Shift-P): object details to log.
  • Print Agent Info (Shift-P): avatar name and camera to log.
  • Double-Click Auto-Pilot
  • Double-Click Teleport
  • Debug SelectMgr: if this and Limit Select Distance are active, dump auto deselects to log.
  • Debug Clicks: mouse button changes with coordinates to log.
  • Debug Views: identify UI elements on screen.
  • Debug Name Tooltips: identify XUI source for UI element under cursor. (alias of Show XUI Names)
  • Debug Mouse Events: info about what has mouse focus to log.
  • Debug Keys: text entry field activity to log.
  • Debug Window Process: low level info for main viewer window to log.
• XUI: opens the XUI sub menu:
  • Reload Color Settings: refresh from skin's colors.xml
  • Show Font Test: open floater with type specimen.
  • Load from XML
  • Save to XML
  • Save XUI Names: identify XUI source for UI element under cursor.
  • Show debugging info for views
  • XUI Preview Tool
  • Send Test IMs: send dummy messages to test accounts.
  • Flush Names Caches: clean avatar name cache.
• Avatar: opens the Avatar sub menu:
  • Grab Baked Textures
    • Iris
    • Head
    • Upper Body
    • Lower Body
    • Skirt
  • Character Tests
    • Appearance To XML: Saves your avatar shape to a file; opens a file picker to allow you to select the destination folder, and file name. Shapes exported this way can be re-imported in the Appearance window.
    • Toggle Character Geometry
    • Test Male: shortcut to wear “Male Shape & Outfit” from inventory Library/Clothing.
    • Test Female: shortcut to wear “Female Shape & Outfit” from inventory Library/Clothing.
    • Allow Select Avatar: avatars can be selected and “moved” with object editor, local effect only, movements do not appear to others.
  • Animation Speed
    • All Animations 10% Faster
    • All Animations 10% Slower
    • Reset All Animations Speed
    • Slow Motions Animations
  • Force Params to Default: clear and refresh tweakable appearance settings.
  • Animation Info: text over avatars with running animations and priorities.
  • Show Look At: shows look at crosshairs.
  • Show Point At: show destination for selection beam as a red crosshair.
  • Debug Joint Updates: rapid summary of updates to log.
  • Disable LOD: for avatar bodies.
  • Debug Character Vis: dump avatar and attachment visibility to log.
  • Show Collision Skeleton: show avatar's “collision volume” joints. Used with fitted mesh and touch/select. Not used with simulator physics.
  • Display Agent Target: crosshairs with avatar's actual and rendered positions.
  • Dump Attachments: attachment points, UUIDs, positions, visibility to log.
  • Debug Avatar Textures (Ctrl-Alt-Shift-A): shows component textures for own avatar.
  • Dump Local Textures (Alt-Shift-M): avatar texture info to log.
  • Reload Avatar Cloud Particle
• Compress Images: select a file and convert to .j2c, results to log.
• Enable Visual Leak Detector:
• Output Debug Minidump
• Console Window on next Run: Opens a window on the next run of the viewer, which shows internal information as the viewer runs. Useful for developers' to debug the viewer. Otherwise, keep this disabled.
• Set Logging level: This allows the level of detail of logging to be changed from the default (Info). The support team might request that you change this if attempting to diagnose a problem; otherwise, it should always be left at default.
  • Debug
  • Info
  • Warning
  • Error
  • None
• Request Admin Status (Ctrl-Alt-G): request privileges. Only works if you are a Linden.
• Leave Admin Status (Ctrl-Alt-Shift-G)
• Show Admin Menu

It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.

Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).

To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.

Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.

: When hovering your mouse over this symbol, it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.

This issue is the result of recent updates of Win10, specifically KB3176938, KB3189866, KB3193494 and KB3194496.

Many users have reported that updating their graphics drivers has fixed the problem:

• If you use nVidia graphics, try updating your drivers to at least Nvidia 373.06 released October 6, 2016.
• AMD/ATI users can try updating to at least driver 16.10.1.

Should you not be able to upgrade the driver, read on.

• To uninstall these Windows updates, go to Programs & features > view updates > click and uninstall. Please be advised that uninstalling any update marked as a security update is done at your own risk.
• To keep windows from downloading the update again download this tool and run it to “hide” the update: https://support.microsoft.com/en-us/kb/3073930?utm_source=twitter#bookmark-1607.
• Note: “Hiding” one update will not prevent other, later updates. The FPS problem may return as other updates are installed and until Microsoft fixes this issue.

Please refer to this LL JIRA and this FS JIRA page for details and other suggestions.

If you suddenly sound like a man (and you aren't), or your friend suddenly sounds like a demon (and isn't), or you are hearing other forms of distorted voice, try this:

1. Right click the Speakers icon on your system tray and select Recording Devices.
2. Right click the Microphone and select Properties.
3. Switch to the Advanced tab.
4. Under Default Format drop down menu, select: 2 channel, 16 bit, 44100 Hz (CD quality).
5. Untick “Enable Audio Enhancements”
6. Press OK and OK.
7. Relog if needed.

If you suddenly find that sounds do not play, things like button sounds or in-world object sounds, the possible cause is your default output format. Try this:

1. Right click the Speakers icon on your system tray and select Playback Devices.
2. Right click the Speakers (or your chosen audio output) and select Properties.
3. Switch to the Advanced tab.
4. Under Default Format drop down menu, select: 16 bit, 44100 Hz (CD quality).
5. Click Apply and OK.
6. Relog if needed.

If some characters now display as boxes, you will need to reinstall Windows font packs. Some of the more common font packs are Chinese, Japanese and Korean, though if you installed those and still see boxes, you will want to ask the person using those characters to tell you what language (or symbol set) they are so that you can install the appropriate font pack.

1. Log out of Firestorm.
2. Go to the Windows Start menu and choose Settings.
3. In the window that opens, click in the search field at the top right and type in “language”
4. Select Add a language from the search results.
5. Click the + Add a language option and select the language from the list. The contents of the window scrolls left and right.
6. Back in the Add a language section, click the newly added language and choose Options.
7. Click the top Download button. The language will download and install, and it may take some time.
8. Repeat this for each language pack you wish to install.
9. Now log into Firestorm, you should see the missing characters correctly rendered.

Error 0xc000007b when launching 64 bit Firestorm:

Try following these steps to get the Firestorm installer to reinstall the Visual C++ redistributables that come packaged with it:

1. First make sure you have the Firestorm installer handy in a place where you can easily access it when you get to the step where it's needed below. (You can download it from here, or from here if you need an older version than the current release.)
2. Go to the Windows Start Menu and choose Settings.
3. In the window that opens, click on “System Display, notifications, apps, power.”
4. In the next window go down to “Apps & features.”
5. Scroll down to the entry for “Microsoft Visual C++ 2010 x86 Redistributable.” Click on it and choose “Uninstall” (the list won't necessarily update to show that it is uninstalled, but it is).
6. Click on “Microsoft Visual C++ 2010 x64 Redistributable” and once again choose “Uninstall.”
7. Close that window.
8. Re-run the Firstorm installer. The installer window will now say “Modify Setup” (since FS is already installed) and will give you 3 options: “Repair”, “Uninstall” and “Close.” Click on “Repair.” Firestorm will reinstall the Microsoft Visual C++ 2010 Redistributables that it ships with.
9. Restart your computer. You should be able to launch Firestorm without getting the error message now.

If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.

If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.

If you have Intel HD graphics, refer to this page.

The most common cause for this is a non-default DPI value, or screen scaling. Refer to this page for tips on setting DPI/scaling to default.

Some Windows 10 users have experienced difficulty installing current versions of Apple's Quicktime software on their systems. Version 7.7.6 of Quicktime has been confirmed to install correctly on Windows 10 systems. You can download version 7.7.6 from the link below:

Quicktime 7.7.6 (link will take you to the 7.7.6 download page on Apple's website)

First try changing Preferencess → User Interface → Font → Font size adjustment. If that doesn't help, read on. ¹⁾

1. Exit Firestorm.
2. Right-click the Firestorm application shortcut and select “Properties”
3. In the “Shortcut” tab, find the line marked “Target” and add --noprobe to the end. For example:

  (32-bit version)
  "C:\Program Files\Firestorm-Release\Firestorm-Release.exe" --set InstallLanguage en --noprobe
   
  (64-bit version)
  "C:\Program Files\Firestorm-Releasex64\Firestorm-bin.exe" --noprobe

4. In the “Compatibility” tab, find and UNCHECK the “Disable display scaling on high DPI settings” option
5. Click “OK” to apply and launch Firestorm as normal.

Notes:

• You may need to repeat this after Firestorm updates.
• Do not bring up the “Help → About Firestorm” menu option or you will need to repeat steps 1, 2, 4 and 5 above. Also, starting the viewer from the SL website dashboard will also undo the changes.

Some Windows 10 updates change the machine ID used to create login credentials, resulting in Firestorm reporting “Failed to Decode Login Credentials”. The best way to deal with this is to wipe the stored credentials file, as explained here. Naturally, you will then have to retype the user name and password for all your accounts, when first logging in after deleting the credentials file.

This issue is the result of recent updates of Win10, specifically KB3176938, KB3189866, KB3193494 and KB3194496.

Many users have reported that updating their graphics drivers has fixed the problem:

• If you use nVidia graphics, try updating your drivers to at least Nvidia 373.06 released October 6, 2016.
• AMD/ATI users can try updating to at least driver 16.10.1.

Should you not be able to upgrade the driver, read on.

• To uninstall these Windows updates, go to Programs & features > view updates > click and uninstall. Please be advised that uninstalling any update marked as a security update is done at your own risk.
• To keep windows from downloading the update again download this tool and run it to “hide” the update: https://support.microsoft.com/en-us/kb/3073930?utm_source=twitter#bookmark-1607.
• Note: “Hiding” one update will not prevent other, later updates. The FPS problem may return as other updates are installed and until Microsoft fixes this issue.

Please refer to this LL JIRA and this FS JIRA page for details and other suggestions.

If you suddenly sound like a man (and you aren't), or your friend suddenly sounds like a demon (and isn't), or you are hearing other forms of distorted voice, try this:

1. Right click the Speakers icon on your system tray and select Recording Devices.
2. Right click the Microphone and select Properties.
3. Switch to the Advanced tab.
4. Under Default Format drop down menu, select: 2 channel, 16 bit, 44100 Hz (CD quality).
5. Untick “Enable Audio Enhancements”
6. Press OK and OK.
7. Relog if needed.

If you suddenly find that sounds do not play, things like button sounds or in-world object sounds, the possible cause is your default output format. Try this:

1. Right click the Speakers icon on your system tray and select Playback Devices.
2. Right click the Speakers (or your chosen audio output) and select Properties.
3. Switch to the Advanced tab.
4. Under Default Format drop down menu, select: 16 bit, 44100 Hz (CD quality).
5. Click Apply and OK.
6. Relog if needed.

If some characters now display as boxes, you will need to reinstall Windows font packs. Some of the more common font packs are Chinese, Japanese and Korean, though if you installed those and still see boxes, you will want to ask the person using those characters to tell you what language (or symbol set) they are so that you can install the appropriate font pack.

1. Log out of Firestorm.
2. Go to the Windows Start menu and choose Settings.
3. In the window that opens, click in the search field at the top right and type in “language”
4. Select Add a language from the search results.
5. Click the + Add a language option and select the language from the list. The contents of the window scrolls left and right.
6. Back in the Add a language section, click the newly added language and choose Options.
7. Click the top Download button. The language will download and install, and it may take some time.
8. Repeat this for each language pack you wish to install.
9. Now log into Firestorm, you should see the missing characters correctly rendered.

Error 0xc000007b when launching 64 bit Firestorm:

Try following these steps to get the Firestorm installer to reinstall the Visual C++ redistributables that come packaged with it:

1. First make sure you have the Firestorm installer handy in a place where you can easily access it when you get to the step where it's needed below. (You can download it from here, or from here if you need an older version than the current release.)
2. Go to the Windows Start Menu and choose Settings.
3. In the window that opens, click on “System Display, notifications, apps, power.”
4. In the next window go down to “Apps & features.”
5. Scroll down to the entry for “Microsoft Visual C++ 2010 x86 Redistributable.” Click on it and choose “Uninstall” (the list won't necessarily update to show that it is uninstalled, but it is).
6. Click on “Microsoft Visual C++ 2010 x64 Redistributable” and once again choose “Uninstall.”
7. Close that window.
8. Re-run the Firstorm installer. The installer window will now say “Modify Setup” (since FS is already installed) and will give you 3 options: “Repair”, “Uninstall” and “Close.” Click on “Repair.” Firestorm will reinstall the Microsoft Visual C++ 2010 Redistributables that it ships with.
9. Restart your computer. You should be able to launch Firestorm without getting the error message now.

If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.

If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.

If you have Intel HD graphics, refer to this page.

The most common cause for this is a non-default DPI value, or screen scaling. Refer to this page for tips on setting DPI/scaling to default.

Some Windows 10 users have experienced difficulty installing current versions of Apple's Quicktime software on their systems. Version 7.7.6 of Quicktime has been confirmed to install correctly on Windows 10 systems. You can download version 7.7.6 from the link below:

Quicktime 7.7.6 (link will take you to the 7.7.6 download page on Apple's website)

First try increasing Preferences → User Interface → 2D Overlay → UI Scaling. Another possibility is Preferencess → User Interface → Font → Font size adjustment.

Some Windows 10 updates change the machine ID used to create login credentials, resulting in Firestorm reporting “Failed to Decode Login Credentials”. The best way to deal with this is to wipe the stored credentials file, as explained here. Naturally, you will then have to retype the user name and password for all your accounts, when first logging in after deleting the credentials file.

“n/a” in the table below means “not available”; see the boxed note above.

More information about the 64-bit builds can be found here.

• Windows Vista 32bit SP2 and Vista 64bit SP2 or later are supported.
  Earlier versions of windows are not supported.

• Firestorm 4.7.9 will NOT even install on Windows XP.

• Windows 10 - Firestorm 4.7.9 is compatible with Windows 10.
  However, if you are running Windows 10 on a system with an older Intel graphics card which does not support Windows 10 - Intel HD 2000, Intel HD 3000 or anything marked as “No” for Windows 10 on this list,
  you will only be able to run the 32bit versions of Firestorm 4.7.9 even if you have a 64bit version of Windows 10.
  Please see this page for detailed instructions if you are running Windows 10 on an older unsupported Intel card and have problems running Firestorm 4.7.9.

• Mac PPC is not supported.
• Firestorm 4.2.2 was the last version to support Mac 10.5, and is no longer available.
• Firestorm 4.6.9 was the latest version to support Mac 10.6, and is no longer available.
• Firestorm 4.7.9 viewer will NOT run on Mac 10.6.

Older versions of Firestorm are available here.

• Failure to launch or configuration errors at launch, please download this and install it, as your system likely needs MS C++ Runtime Libraries.
  • If you are on 32bit XP, you must have SP3 installed for this to work. Vista and windows 7 will work out of the box, though the latest SP is recommended.
• App Fix Download Visual Studio C++ 2005 SDK dlls.
  • md5sum for AppFix.exe is abe1200dd50db8331cb69c0e94320b7e

• SLURLs not working in your browser, or choose to open with a different viewer (Windows)
  • SLURL Proxy.zip
  • Instructions are included, but can also be seen on the Wiki at slurl_proxy

Firestorm 4.7.9 & 4.7.7 Release

• Windows - Download in Firefox or Chrome to play Flash media inside Second Life.
  Choose the correct operating system under Step 1.
  Choose FP 22 for Opera & Chromium - PPAPI under Step 2.
  Install Flash.

• Mac - Ensure that you have the most recent version of Flash for Safari installed. You an get this via the normal update process, or from Adobe.
  Choose the correct operating system under Step 1.
  Choose FP 22 for Safari and Firefox – NPAPI under Step 2.
  Install Flash.

• Linux - You need to have the pepperflash plugin installed, which can be satisfied by installing Google Chrome.

Firestorm 4.7.5 and earlier, for all Operating Systems

• Download to play Youtube videos inside Second Life.
  Do not use Internet Explorer when using that link. If Internet Explorer is the only browser you use, please ensure that you select Flash Player for Firefox, because the Internet Explorer version of Flashplayer is not compatible with any Second Life viewer.
  Windows 10 users may need to download the Windows 8 version of Flash for Firefox, if a Windows 10 version is not available.

for Windows and Mac

• Quicktime to play streaming videos. (iTunes is not needed)

for Linux only

• Info for download to play streaming videos. (Please read page for info on installing GStreamer for your particular distribution.)

Linux has this already

• Windows Download To get external notices about events when the viewer is minimized.
• Mac Download To get external notices about events when the viewer is minimized.

Windows only

• DX runtime April 2011 to help increase performance and stability. For all versions of Windows. Please refer to this page.

Mac drivers are included with OS upgrades. However, to determine what card you have, select “About this Mac” from the Apple menu, then click “More Info”. Under Hardware select Graphics/Displays.

If you are not sure what type of video card you have, use GPU-Z found (win only) here. For linux, in a console use:
lspci | grep VGA

• Latest driverLast checked Aug 08 - Windows: 368.81 (Jul 14) - Linux: 367.35 (Jul 15)

• Latest driverLast checked Aug 08 - Windows: Crimson Edition 16.7.3 (Jul 28) - Linux: Linux Download Center
  NOTE: The 14.12 Omega driver has a bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
  We recommend that you use either the 14.9 Catalyst release or the 14.4 Catalyst release driver or the current 16.7.3 release driver. For further details, see Inara Pey's blog post.

• Intel driver download page Intel does not have a universal driver set. Please go to Intel's site and use the auto detect feature.

http://hg.phoenixviewer.com/

If you have certain Intel HD graphics, and have upgraded your PC to Windows 10, your graphics card will not be fully supported by Intel. If you have this issue, you will be unable to log in. You will get the following error dialog box:

This is not a function of the viewer, but instead is a function of the drivers provided by Intel for your computer. However we have developed a workaround that should help most users with this issue continue to have the ability to use the Firestorm viewer.

1. Verify that your graphics card is one of the affected versions. You can find a table of affected versions here: Graphics Drivers Supported Operating Systems but most frequently we have seen Intel HD 2000 and Intel HD 3000. You should be able to verify your graphics in the system info of your computer.
2. Below, select the zip file that is correct for your download, either the 32 bit Havok version or the 32 bit OpenSim version, download it to your computer. You will need to unzip the file and save it on your computer in a location you will remember.
3. On your computer, open File Explorer. (If it isn't on your taskbar you may need to use the search to find it). When you open it, select the View tab at the top of the page and check the box on the right had side that says File Name Extensions.
4. In File Explorer, navigate to This PC then Local Disk (C:) (or the location you normally download Firestorm if it differs) and then navigate to Program Files (x86). Open Program Files (x86), locate the Firestorm folder, and open it. In the Firestorm folder, locate the Firestorm-Release.exe file and delete it.
5. Replace it with the Firestorm.exe file that was in the zipped folder you downloaded from the website.

You should now be able to run Firestorm on your PC.

• Havok SL
• 32-bit non-Havok OS

• Havok SL
  SHA: 65BC45742DF72006E24FD279352460FDAD67B635
• 32-bit non-Havok OS
  SHA: 92532577419AFD643B5E6885F5344CA1FA9DB861

• Havok SL
  SHA: 26DDB29943DA9FD22193E55270D1244F4E39FD5A
• 32-bit non-Havok OS
  SHA: 13CC7B1462E9DE99DC85A8EF0CE62BC992381427

• Account: will prompt you to open your SL dashboard in a web browser
• Marketplace Listings: Manage your SL marketplace listings.
• Buy L$: opens the floater to let you buy L$
• Inventory (Ctrl-I): opens your inventory
• Picks: opens the Picks and Classifieds window for creation and editing of picks and classified ads.
• Experiences: opens the Experiences window.
• Profile: opens your profile
• Appearance: opens the appearance floater at My Outfits (will be greyed out if you are a cloud; see here if that has happened to you)
• Choose an avatar: opens the Choose an Avatar window.
• Movement: opens the movement sub menu where you can set
  • Sit down (Alt-Shift-S): will sit your avatar down (not available if already sitting)
  • Fly (Home): this toggles will turn on fly mode (not available if sitting)
  • Stop Flying (Home): this toggle will turn off fly mode.
  • Always Run (Ctrl-R): toggles run
  • Force Ground Sit (Ctrl Alt S): This forces your avatar into a ground sit regardless of where your avatar is.
  • Move Lock (Ctrl-Alt-P): When enabled, will lock your avatar in place so it cannot be pushed.
    You will not be able to move yourself either, unless you enable Preferences→ Move & View -> Movement→ Lock and unlock position after stopping or starting movement.
  • Quickjump: If enabled, the viewer suppresses any pre-jump animation.
• Move Controls: toggles the movement controls floater
• Camera Controls: toggles the camera controls floater
• Avatar Health: opens the Avatar Health sub menu
  • Stop avatar animations: used to stop animations acting on your avatar
  • Stop avatar animations & revoke permissions:
  • Undeform Avatar: Attempts to undeform your avatar, to recover its normal shape after deformation after the use of oversized avatars or griefer objects.
  • Force appearance update (Rebake)(Ctrl-Alt-R): rebakes your avatar's textures
  • Refresh Attachments: In cases where attachments are “ghosted”, it will attempt to reattach them. Ghosted attachments are those that shows attached to you but others don't see them.
  • Reset Default Male Avatar (Character Test): forces your avatar to the default male
  • Reset Default Female Avatar (Character Test): forces your avatar to the default female
  • Show Avatar Complexity Information:
  • Lag Meter: Opens the Lag Meter window.
  • Recreate LSL Bridge: creates a fresh copy of the LSL bridge
• Snapshot (Ctrl-Shift-S): opens the snapshot floater
• Money Tracker: Shows a list of who last paid you; see this page for more information.
• Pose Stand…: Open the Pose Stand window; replicates the functionality of a pose stand.
• Preferences (Ctrl-P): opens your preferences window
• Toolbar Buttons: Opens the toolbar buttons window, allowing the button layout to be customized.
• Show HUD Attachments (Alt-Shift-H): Shows all HUDs that you have attached
• Exit Firestorm (Ctrl-Q): Closes Firestorm

• Online Status: opens the Online Status sub menu where you can set yourself to:
  • Away
  • Unavailable (Busy)
  • Auto-respond: (the auto-response messages are set in Preferences→ Privacy -> Autoresponse)
  • Autorespond to non friends
  • Reject teleport offers and requests
  • Reject all group invites
  • Reject all friendship requests
• Friends (Ctrl-Shift-F): opens the Friends tab in the contacts list.
• Contacts (Ctrl-Alt-Shift-F): Opens or closes the contacts list.
• Contact Sets (Ctrl-Alt-Shift-C): opens the Contact Sets window, to manage your own groups of contacts
• Groups (Ctrl-Shift-G): opens the Groups tab in the contacts list.
• Chat (Ctrl-H): opens the nearby chat tab in the Conversations window
• People: Opens the people window.
• Conversations (Ctrl-T): opens the Conversations window
• Gestures (Ctrl-G): opens the Gestures window
• Facebook…: opens the Post to Facebook window.
• Twitter…: opens the Twitter window.
• Flickr…: opens the Upload to Flickr window.
• Voice Morphing:
  • No voice morphing: Enables/Disables voice morphing provided you are already subscribing to Linden Lab's voice morphing.
  • Preview: Opens the Voice Morphing Preview window.
  • Subscribe: Opens the Second Life Voice Morphing web page.
• Conversation Log: Opens the Conversation Log window.
• Nearby Voice: opens nearby voice, aka active speakers
• Block List: opens the people window → Block List

• Resync Animations: Restarts animations within your view; this allows couples dances to be resynchronized.
• Nearby Avatars (Ctrl-Shift-A): Opens the Nearby tab in the People window.
• Radar: Opens the Radar window.
• Teleport History (Alt-H): Opens the Places window, teleport history tab.
• Places: Opens the Places window.
• Destinations: Opens up Destination window.
• Mini-Map (Ctrl-Shift-M): opens the Minimap
• World Map (Ctrl-M): opens the World Map
• Region Tracker: Opens the Region Tracker window.
• Landmark This Place: creates a landmark of your current location
• Location Profile: opens the Places Profile window
• Parcel Details: opens the About Land window
• Region Details: opens the Region/Estate window
• Buy This Land: opens the Buy Land window (If you are on land that is not for sale, this will be greyed out)
• Show Owned Land: opens the Owned Land window
• Show More: opens the Show More sub menu where you can chose to show
  • Ban Lines Enables or disables the ability to see ban lines around parcels to which you are not allowed access.
  • Beacons (Ctrl-Alt-shift-N) Hide/show beacons for some types of objects, like sound sources, particle sources, and so on.
  • Property Lines (Ctrl-Alt-Shift-P) Enables or disables showing lines at property boundaries.
  • Land Owners Colors land: green is land owned by you, red is land owned by others, yellow is land for sale.
  • Coordinates: Shows your current coordinates in the menu bar
  • Parcel Permissions: Shows icons of your parcel rights
  • Advanced Menu (Ctrl-Alt-Shift-D): Hides/shows the Advanced Menu. This can also be done in Preferences→ Advanced.
• Teleport Home (Ctrl-Shift-H): teleports you home
• Set Home to Here: sets your home location to the point you are at; also saves a snapshot, which will be displayed when you log in to your home location.
• Sun Position: opens the Sun Position sub menu, where you can set the sun position to
  • Sunrise (Ctrl-Shift-U)
  • Midday (Ctrl-Shift-Y)
  • Sunset (Ctrl-Shift-N)
  • Midnight (Ctrl-Shift-X)
  • Estate Time
• Environment Editor: (Photographers might prefer that fast access available in QuickPrefs or Phototools) This has these sub-menus:
  • Environment Settings: Opens the environment settings window.
  • Water Presets: has sub-menus to allow water presets to be created, edited, deleted.
  • Sky Presets: has sub-menus to allow sky presets to be created, edited, deleted.
  • Day Presets: has sub-menus to allow day presets to be created, edited, deleted.
• Photo and Video: opens the submenu for
  • Phototools (Ctrl-Alt-P): opens the Phototools floater.
  • Cameratools (Ctrl-Alt-C): opens the Cameratools floater.
• Area Search: opens the Area Search window
• Sound Explorer: Opens the Sound Explorer window.
• Animation Explorer: Opens the Animation Explorer window.
• Asset Blacklist: Opens the Asset Blacklist Window.
• Avatar Render Settings: Opens the Avatar Render Settings window.
• Show Friends only: This will temporarily derender all avatars except those on your friends list. To re-render, you will have to teleport out of the region and then back in.

• Build (Ctrl-B): opens the Build/Edit window
• Select Build Tool: opens the Build Tool sub menu where you can select
  • Focus Tool (Ctrl-1)
  • Move Tool (Ctrl-2)
  • Edit Tool (Ctrl-3)
  • Create Tool (Ctrl-4)
  • Land Tool (Ctrl-5)
• Link (Ctrl-L): will link multiple prims
• Unlink (Ctrl-Shift-L): will unlink prims in a linkset
• Edit Linked Parts: allows you to edit individual prims in a linkset
• Select Linked Parts: opens the Select Linked Parts sub menu where you can choose:
  • Select Next Part (Ctrl-.)
  • Select Previous Part (Ctrl-,)
  • Include Next Part (Ctrl-Shift-.)
  • Include Previous Part (Ctrl-Shift-,)
• Focus on Selection (H): will focus your camera on an object you have selected
• Zoom to Selection (Shift-H): will zoom your camera on an object you have selected
• Object: opens the Object sub menu that allows you to:
  • Take: Takes the object back to inventory
  • Take Copy: Creates a copy of the object in inventory.
  • Duplicate (Ctrl-D): Creates a duplicate of the object next to the original object.
  • Edit Particles: Opens the Particle Editor.
  • Save Back to Object Contents If you drag the contents of an object directly onto the ground (rather than into your inventory first, then out onto the ground), and make changes to it, this function allows those changes to be saved back to the original object.
  • Return Object Returns the object to the owner.
  • Save as:
    • Backup: Opens the Backup window, allowing you to save the object to your hard drive.
    • Collada: Opens the Collada Export window, which you can use to export the object as mesh.
• Scripts: opens the Scripts sub menu where you can:
  • Show Script Warnings/Errors
  • Script Info (Counter): If the object is moddable, this will show script information for it.
  • Recompile Scripts (Mono)
  • Recompile Scripts (LSL)
  • Reset Scripts: this will only work if the object is moddable.
  • Set Scripts to Running
  • Set Scripts to Not Running
  • Remove Scripts from Selection: If the selected object is moddable, removes all scripts from it.
• Pathfinding: Options concerning Pathfinding.
  • Linksets: Opens the Pathfinding Linksets window.
  • Characters: Opens the Pathfinding characters window.
  • View / Test: Opens the Pathfinding console.
  • Rebake Region: Rebakes the region NavMesh, if there are pending changes - assuming you have rights to do so and Pathfinding is enabled for the region; will by greyed out otherwise. This can also be done by clicking the Pathfinding icon in the top menu bar.
• Options: opens the Options sub menu where you can:
  • Show Advanced Permissions Refer to this SL Wiki page for more on Advanced (Debug) permissions.
  • Select Only My Obects
  • Select Only Movable Objects
  • Select Only Copyable Objects
  • Select By Surrounding
  • Include Group-Owned Objects
  • Show Selection Outlines
  • Show Hidden Selection
  • Show Light Radius for Selection
  • Show Selection Beam
  • Snap to Grid (G)
  • Snap Object XY to Grid (Shift-X)
  • Use Selection for Grid (Shift-G)
  • Grid Options (Ctrl-Shift-B)
  • Set Default Permissions: Opens the Default Creation Permissions window.
• Upload: opens the Upload sub menu which allows you to choose what to upload (Same as the Upload item in the Avatar Menu):
  • Image (L$10): Opens a file selector, then the image upload window.
  • Sound (L$10): Opens a file selector, the the sound upload window.
  • Animation (L$10): Opens a file selector, then the animation upload window
  • Mesh Model: Opens a file selector to upload a mesh model; see the SL wiki for more info.
  • Bulk (L$10 per file): Opens a file selector where you can select multiple image files for upload.
  • Import Linkset: Opens the Import window, to upload a previous exported object.
• Undo (Ctrl Z): will undo the last changes made in the edit /build window
• Redo (Ctrl Y): will redo the last changes made with the undo command

• Search (Ctrl-F): opens the Search window
• SL Marketplace: prompts you to open the Marketplace web page
• L$ Market Data: prompts you to open the L$ market Data web page
• Script Library: prompts you to open the Script Library web page
• Firestorm Blog: prompts you to open the Firestorm Viewer Home web page
• Firestorm Flickr: prompts you to open the Firestorm Viewer Flickr web page
• Firestorm YouTube: prompts you to open the Firestorm Viewer YouTube channel
• Firestorm Twitter: prompts you to open the Firestorm Viewer Twitter web page
• Firestorm Plurk: prompts you to open the Firestorm Viewer Plurk web page
• Message of the day: this will show the message of the day in local chat. This also is shown during the login phase.

• Enable Viewer UI Hints: enables the tooltips on objects; this can also be done in Preferences→ User Interface -> General→ Hover tips.
• Firestorm Wiki (F1): opens the Firestorm Wiki page
• Troubleshooting: opens the Firestorm Troubleshooting and Quick Fixes Wiki page
• Join Firestorm Support Group: opens a window listing in-world support groups you can join, to get help.
• Firestorm Classes Schedule: opens the Firestorm Class Schedule page.
• Check Grid Status: opens the Grid Status web page
• Report Abuse: opens the Abuse Report window
• Report Bug: opens the "how to file a JIRA" page on our Wiki
• Bumps, Pushes & Hits: opens the |pushes and bumps window
• Enable Sysinfo Button: enables a button in IM window that lets you send your sysinfo
• About Firestorm: opens the About Firestorm window

This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.

• Debug: opens the Debug sub menu where you can enable:
  • Show Top-level RLVa Menu: Enables showing the RLVa menu in to menu bar. If disabled, RLVa menu will show in Advanced Menu.
  • Show Debug Messages: used when debugging RLV scripts and also to know when something RLV is being done to you by either a person or object.
  • Hide Unset or Duplicate Messages
  • Show Assertion Failures
  • Hide Locked Layers
  • Hide Locked Attachments
  • Enable Legacy Naming
  • Enabled Shared Wear
  • Rename Shared Items on Wear
  • Locks: opens the Active RLV Locks window
• Allow OOC Chat: allows Out Of Character (OOC) chat.
• Forbid Give to #RLV
• Show Filtered Chat
• Show Name Tags
• Wear Replaces Unlocked
• Restrictions: opens the Active RLV Restrictions window
• Strings: opens the RLVa Strings window

Please use with caution

This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced

• Rebake Textures (Ctrl+Alt+R): (same as Avatar→ Avatar health → Force Appearance Update).
• Set UI Size to Default: Reverts any changes made in Preferences→ User Interface -> General→ UI scaling.
• Set Window Size: allows you to set the window size.
• Limit Select Distance: limits your select distance to about 50m.
• Disable Camera Constraints: allows camera to pass through solid objects.
• High-res Snapshot: enables high resolution snapshots.
• Quiet Snapshots: disables the snapshot sound and animation.
• Performance Tools: opens the Performance Tools sub menu where you can enable:
  • Lag Meter: Opens the Lag Meter window.
  • Statistics Bar (Ctrl-Shift-1): Displays the Statistics window (often called the “stats bar”).
  • Scene Load Statistics (Ctrl-Shift-2): Displays the Scene Load Statistics window with focus on object load and cache performance.
  • Show Avatar Complexity Information: Displays an indicator of client draw “cost” above each avatar (replaces Avatar Rendering Cost).
• Highlighting and Visibility: opens the Highlighting and Visibility sub menu where you can choose:
  • Cheesy Beacon: Animates the red world map beacon to make it look “cheesy” (enable it to see the effect).
  • Hide Particles (Ctrl Alt Shift =) : Disables rendering of particles. Another way of achieving this is to go to Preferences→ Graphics -> General and setting Max particle count to zero - or doing the same in the Quick Preferences panel.
  • Hide Selected: Makes the currently selected (edited) object invisible, until they are no longer selected.
  • Highlight Transparent (Ctrl Alt T): Makes transparent objects visible by highlighting them in red.
  • Show Mouselook Crosshairs
  • Hover Tips: Opens Hover Tips submenu
    • Show Tips (Ctrl-Shift-T): This allows you to set what hovertips, if any, you see (please check this first to enable hover tips)
    • Show Land Tooltips:
    • Show Tips On All Objects:
• Rendering Types: opens the Rendering Types sub menu, which allows types of things to be shown or hidden. By default, these are all enabled. Disabling some can be useful if you are trying to find a lost object.
  • Simple (Ctrl-Alt-Shift-1): textures without alpha channels.
  • Alpha (Ctrl-Alt-Shift-2): textures with alpha channels
  • Tree (Ctrl-Alt-Shift-3): Linden plants.
  • Avatars (Ctrl-Alt-Shift-4): bodies and attachments but not name tags.
  • Surface Patch (Ctrl-Alt-Shift-5): terrain/ground texture.
  • Sky (Ctrl-Alt-Shift-6): entire sky including clouds and sun/moon.
  • Water (Ctrl-Alt-Shift-7): water surface only, view when under water is still tinted.
  • Ground (Ctrl-Alt-Shift-8)
  • Volume (Ctrl-Alt-Shift-9): all objects except Linden plants.
  • Grass (Ctrl-Alt-Shift-0): Linden plants.
  • Clouds (Ctrl-Alt-Shift- -)
  • Particles (Ctrl-Alt-Shift- = )
  • Bump (Ctrl-Alt-Shift-\): legacy bump map and shiny effects.
• Rendering Features: opens the Rendering Features sub menu:
  • UI (Ctrl-Alt-F1): Be VERY careful when using this, as the menu bar is hidden as well; make mental note of the key sequence so you can re-enable the UI when you need it.
  • Selected (Ctrl-Alt-F2): display texture alignment crosshair boxes with “Select Face”.
  • Highlighted (Ctrl-Alt-F3)
  • Dynamic Textures (Ctrl-Alt-F4): enable clothing and sculpt previews in texture upload floater.
  • Foot Shadows (Ctrl-Alt-F5)
  • Fog (Ctrl-Alt-F6)
  • Test FRInfo (Ctrl-Alt-F8)
  • Flexible Objects (Ctrl-Alt-F9): enable/disable flexible prim effect.
• RLVa: This will menu option will show if chose not to show RLVa menu in top menu bar. This will show RLVa submenus.
• Media Streams Backup
  • Import Stream List XML: This will import the stream_list.xml file.
  • Export Stream List XML: This will export the media stream list from top menu → World Menu → Parcel Details→ Sound tab to a file called stream_list.xml to a folder of your choosing
• Use Plugin Read Thread: uses a separate thread to read incoming messages from plugins. So in theory, this should give you a slight performance increase if you have a multicore processor and using the internal web browser or playing quicktime videos and so on.
• Clear Group Cache: Clears group cache
• Mouse Smoothing: should help smooth mouse movement
• Release Keys: Releases permissions taken by worn attachments.
• Shortcuts: opens the Shortcuts sub menu, showing some of the common keyboard shortcuts:
  • Search (Ctrl-F)
  • Show Advanced Menu-legacy shortcut (Ctrl-Alt-D)
  • Doubleclick Teleport (Ctrl-Shift-D)
  • Always Run (Ctrl-R)
  • Fly (Home)
  • Close Window (Ctrl-W)
  • Close All Windows (Ctrl-Shift-W)
  • Snapshot to Disk (Ctrl-`)
  • Mouselook (M)
  • Joystick Flycam (Alt-Shift-F)
  • Reset View (Esc)
  • Reset Camera Angles (Shift-Esc)
  • Look at Last Chatter (Ctrl-\)
  • Zoom In (Ctrl-0)
  • Zoom Default (Ctrl-9)
  • Zoom Out (Ctrl-8)
• Fly Override (Ctrl-Alt-V): allows flight in no fly areas - NOT recommended
• RestrainedLove API: Enables/disables RLV (also in Preferences→ Firestorm -> Extras→ Allow scripted viewer controls)
• Show Debug Settings: opens the debug menu window; use with caution.
• Show Develop Menu (Ctrl-Alt-Q): Shows or hides the develop menu on the menu bar.

Please use with caution

This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced

• Consoles: opens the Consoles sub menu. These should all be disabled in normal use. If you find your screen filling with “strange” graphs and data, check here to make sure all are off.
  • Texture Console (Ctrl-Shift-3):
  • Debug Console (Ctrl-Shift-4): scroll activity log on the main viewer window.
  • Notifications Console (Ctrl-Shift-5): trace dialogs, alerts, notifications.
  • Fast Timers (Ctrl-Shift-9): shows tasks performed per frame.
  • Scene Statistics: plot complexity of objects in view.
  • Scene Loading Monitor:
  • Region Debug Console Opens the Region Debug Console.
  • Region Info to Debug Console: dump region flags and stats to log
  • Group Info to Debug Console: dump summary of active group info to log.
  • Capabilities Info to Debug Console: dump capability names and URLs to log.
  • Camera: camera and agent position/rotation overlaid on screen.
  • Wind: region wind speed and heading is overlaid on screen.
  • FOV: camera field of view angle overlaid on screen.
  • Badge (Ctrl-Alt-Shift-H) (This won't toggle off……)
• Show Info: opens the Show Info sub menu:
  • Show Time: Shows the time spent logged on in the lower right.
  • Show Upload Transaction: Gives a notification on upload, showing how much you were charged.
  • Show Texture Info: Shows texture information for the object under the cursor.
  • VRAM usage per object:
  • Show Avatar Render Info: show load state and attachment weights for visible avatars.
  • Show Render Info: Displays information about the scene currently being rendered.
  • Show Matrices: OpenGL matrix info overlaid on screen.
  • Show Color Under Cursor: shows the RGBA values for the color under the cursor, in the lower right.
  • Show Memory: shows total viewer memory use overlaid on screen.
  • Show Private Mem Info: private pool stats overlaid on screen.
  • Show Updates to Objects (Ctrl-Alt-Shift-U): Displays “clouds” of different colors when objects update.
• Force an Error: opens the Force an Error sub menu. Using any of these will probably crash you. Aimed at viewer developers.
  • Force Breakpoint (Ctrl-Alt-Shift-B)
  • Force LLError And Crash
  • Force Bad Memory Access
  • Force Infinite Loop
  • Force Driver Crash
  • Force Software Exception
  • Force Disconnect Viewer
  • Simulate a Memory Leak
• Render Tests: opens the Render Tests sub menu:
  • Camera Offset
  • Randomize Framerate: add a random duration sleep with each rendered frame.
  • Periodic Slow Frame: sleep half a second every 10 frames.
  • Frame Test: capture buffer and pause.
  • Frame Profile: dump GL stats to log.
  • Benchmark:
• Render Metadata: opens the Render Metadata sub menu; these are normally all disabled:
  • Bounding Boxes
  • Avatar Hitboxes
  • Normals
  • Octree
  • Shadow Frusta
  • Physics Shapes
  • Occlusion
  • Render Batches
  • Update Type
  • Texture Anim
  • Texture Priority
  • Texture Area
  • Face Area
  • LOD Info
  • Build Queue
  • Lights
  • Particles
  • Collision Skeleton
  • Joints
  • Raycast
  • Wind Vectors
  • Render Complexity
  • Attachment Bytes
  • Sculpt
  • Texture Size
  • Texture Density
    • None
    • Current
    • Desired
    • Full
• Rendering: opens the Rendering sub menu
  • Axes: draw XYZ axis display centered on avatar plus region origin marker.
  • Tangent Basis
  • Selected Texture Info Basis (Ctrl-Alt-Shift-T): show size and alpha channel presence for faces selected in editor.
  • Selected Material Info (Ctrl-Alt-Shift-M):
  • Wireframe (Ctrl-Shift-R): show object geometry.
  • Object-Object Occlusion (Ctrl-Shift-O): optimization, skip rendering objects that are hidden behind others.
  • Advanced Lighting Model: enable deferred rendering.
    • Shadows from Sun/Moon/Projectors
    • SSAO and Shadow Smoothing: Wikipedia:Screen space ambient occlusion
  • Debug GL: enable extra OpenGL error checking.
  • Debug Pipeline: subset of Debug GL.
  • Automatic Alpha Masks (deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting on).
  • Automatic Alpha Masks (non-deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting off).
  • Animation Textures: allows texture to be animated per llSetTextureAnim.
  • Disable Textures: stop fetching new textures from the network.
  • Full Res Textures (dangerous): disregard LOD and display all textures at full resolution. Increases network and memory use.
  • Render Attached Lights: render local light sources on avatar attachments.
  • Render Attached Particles: render particle systems emitted by avatar attachments.
  • Hover Glow Objects:
• Network: opens the Network sub menu:
  • Pause Agent: Stop avatar movement updates. Local turns and interpolated motion will still appear.
  • Enable Message Log: dump every protocol message to log.
  • Disable Message Log: stop protocol message dump.
  • Velocity Interpolate Objects: when enabled it allows smoothed object motion between updates and for llTargetOmega motion to work. When it's disabled, stops “rubber band” effect at cost of these features.
  • Ping Interpolate Object Positions: factor ping time into interpolation.
  • Drop a Packet (Ctrl-Alt-L): simulate loss of a data packet.
• Dump Scripted Camera
• Recorder: opens the Recorder sub menu. This is used to record, and then playback, a sequence of your actions. For example, you can record yourself walking round, then when you play it back, your avatar will repeat that exactly. Useful for machinima.
  • Start Playback
  • Stop Playback
  • Loop Playback
  • Start Record
  • Stop Record
• World: opens the World sub menu:
  • Sim Sun Override
  • Fixed Weather
  • Dump Region Object Cache: send object cache statistics to log.
  • Dump Simulator Features to Nearby Chat
• UI: opens the UI sub menu:
  • Media Browser Test: opens embedded browser with Viewer URI Name Space test page.
  • Region Restart Test:
  • Web Content Browser (Ctrl-Shift-Z): opens the internal browser.
  • FB Connect Test: for checking Second Life ShareAPI.
  • Dump SelectMgr: info about selected objects to log.
  • Dump Inventory: inventory UUIDs and names to log.
  • Dump Timers: function call stats to log.
  • Dump Focus Holder: what UI element has keyboard focus to log.
  • Print Selected Object Info (Ctrl-Shift-P): object details to log.
  • Print Agent Info (Shift-P): avatar name and camera to log.
  • Double-Click Auto-Pilot
  • Double-Click Teleport
  • Debug SelectMgr: if this and Limit Select Distance are active, dump auto deselects to log.
  • Debug Clicks: mouse button changes with coordinates to log.
  • Debug Views: identify UI elements on screen.
  • Debug Name Tooltips: identify XUI source for UI element under cursor. (alias of Show XUI Names)
  • Debug Mouse Events: info about what has mouse focus to log.
  • Debug Keys: text entry field activity to log.
  • Debug Window Process: low level info for main viewer window to log.
• XUI: opens the XUI sub menu:
  • Reload Color Settings: refresh from skin's colors.xml
  • Show Font Test: open floater with type specimen.
  • Load from XML
  • Save to XML
  • Save XUI Names: identify XUI source for UI element under cursor.
  • Show debugging info for views
  • XUI Preview Tool
  • Send Test IMs: send dummy messages to test accounts.
  • Flush Names Caches: clean avatar name cache.
• Avatar: opens the Avatar sub menu:
  • Grab Baked Textures
    • Iris
    • Head
    • Upper Body
    • Lower Body
    • Skirt
  • Character Tests
    • Appearance To XML: Saves your avatar shape to a file; opens a file picker to allow you to select the destination folder, and file name. Shapes exported this way can be re-imported in the Appearance window.
    • Toggle Character Geometry
    • Test Male: shortcut to wear “Male Shape & Outfit” from inventory Library/Clothing.
    • Test Female: shortcut to wear “Female Shape & Outfit” from inventory Library/Clothing.
    • Allow Select Avatar: avatars can be selected and “moved” with object editor, local effect only, movements do not appear to others.
  • Animation Speed
    • All Animations 10% Faster
    • All Animations 10% Slower
    • Reset All Animations Speed
    • Slow Motions Animations
  • Force Params to Default: clear and refresh tweakable appearance settings.
  • Animation Info: text over avatars with running animations and priorities.
  • Show Look At: shows look at crosshairs.
  • Show Point At: show destination for selection beam as a red crosshair.
  • Debug Joint Updates: rapid summary of updates to log.
  • Disable LOD: for avatar bodies.
  • Debug Character Vis: dump avatar and attachment visibility to log.
  • Show Collision Skeleton: show avatar's “collision volume” joints. Used with fitted mesh and touch/select. Not used with simulator physics.
  • Show Bones:
  • Display Agent Target: crosshairs with avatar's actual and rendered positions.
  • Dump Attachments: attachment points, UUIDs, positions, visibility to log.
  • Debug Avatar Textures (Ctrl-Alt-Shift-A): shows component textures for own avatar.
  • Dump Local Textures (Alt-Shift-M): avatar texture info to log.
  • Reload Avatar Cloud Particle:
• Compress Images: select a file and convert to .j2c, results to log.
• Enable Visual Leak Detector:
• Output Debug Minidump
• Console Window on next Run: Opens a window on the next run of the viewer, which shows internal information as the viewer runs. Useful for developers' to debug the viewer. Otherwise, keep this disabled.
• Set Logging level: This allows the level of detail of logging to be changed from the default (Info). The support team might request that you change this if attempting to diagnose a problem; otherwise, it should always be left at default.
  • Debug
  • Info
  • Warning
  • Error
  • None
• Request Admin Status (Ctrl-Alt-G): request privileges. Only works if you are a Linden.
• Leave Admin Status (Ctrl-Alt-Shift-G)
• Show Admin Menu

It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.

Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).

To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.

Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.

: When hovering your mouse over this symbol, it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.

The current release version of Firestorm is available here.

“n/a” in the table below means “not available”; see the boxed note above.

“n/a” in the table below means “not available”.

“n/a” in the table below means “not available”.

“n/a” in the table below means “not available”; see the boxed note above.

More information about the 64-bit builds can be found here.

• Windows Vista 32bit SP2 and Vista 64bit SP2 or later are supported.
  Earlier versions of windows are not supported.
  This release is likely to be the last release that will run on Windows Vista so consider updating to at least Windows 7 if you are still using Vista.

• Firestorm 5.0.1 will NOT even install on Windows XP.

• Windows 10 - Firestorm 5.0.1 is compatible with Windows 10.
  However, if you are running Windows 10 on a system with an older Intel graphics card which does not support Windows 10 - Intel HD 2000, Intel HD 3000 or anything marked as “No” for Windows 10 on this list,
  you will only be able to run the 32bit versions of Firestorm 5.0.1 even if you have a 64bit version of Windows 10.
  Please see this page for detailed instructions if you are running Windows 10 on an older unsupported Intel card and have problems running Firestorm 5.0.1.

• Mac 10.7 or later OS X versions are supported.

• Mac PPC is not supported.
• Firestorm 4.2.2 was the last version to support Mac 10.5, and is no longer available.
• Firestorm 4.6.9 was the latest version to support Mac 10.6, and is no longer available.
• Firestorm 5.0.1 viewer will NOT run on Mac 10.6.

Older versions of Firestorm are available here.

• Failure to launch or configuration errors at launch, please download this and install it, as your system likely needs MS C++ Runtime Libraries.
  • If you are on 32bit XP, you must have SP3 installed for this to work. Vista and windows 7 will work out of the box, though the latest SP is recommended.
• App Fix Download Visual Studio C++ 2005 SDK dlls.
  • md5sum for AppFix.exe is abe1200dd50db8331cb69c0e94320b7e

• SLURLs not working in your browser, or choose to open with a different viewer (Windows)
  • SLURL Proxy.zip
  • Instructions are included, but can also be seen on the Wiki at slurl_proxy

Firestorm 5.0.1, 4.7.9 & 4.7.7 Release

• Windows - Download in Firefox or Chrome to play Flash media inside Second Life.
  Choose the correct operating system under Step 1.
  Choose FP 23 for Opera & Chromium - PPAPI under Step 2.
  Install Flash.

• Mac - Ensure that you have the most recent version of Flash for Safari installed. You an get this via the normal update process, or from Adobe.
  Choose the correct operating system under Step 1.
  Choose FP 23 for Safari and Firefox – NPAPI under Step 2.
  Install Flash.

• Linux - You need to have the pepperflash plugin installed, which can be satisfied by installing Google Chrome.

Firestorm 4.7.5 and earlier, for all Operating Systems

• Download to play Youtube videos inside Second Life.
  Do not use Internet Explorer when using that link. If Internet Explorer is the only browser you use, please ensure that you select Flash Player for Firefox, because the Internet Explorer version of Flashplayer is not compatible with any Second Life viewer.
  Windows 10 users may need to download the Windows 8 version of Flash for Firefox, if a Windows 10 version is not available.

Firestorm 5.0.1

• Windows - Quicktime does not need to be installed to play media on Firestorm 5.0.1 or later.

• Mac - Quicktime to play streaming videos. (iTunes is not needed)

for Linux only

• Info for download to play streaming videos. (Please read page for info on installing GStreamer for your particular distribution.)

Linux has this already

• Windows Download To get external notices about events when the viewer is minimized.
• Mac Download To get external notices about events when the viewer is minimized.

Windows only

• DX runtime April 2011 to help increase performance and stability. For all versions of Windows. Please refer to this page.

Mac drivers are included with OS upgrades. However, to determine what card you have, select “About this Mac” from the Apple menu, then click “More Info”. Under Hardware select Graphics/Displays.

If you are not sure what type of video card you have, use GPU-Z found (win only) here. For linux, in a console use:
lspci | grep VGA

• Latest driverLast checked Dec 12 - Windows: 376.19 (2016.12.5) - Linux: 375.20 (2016.11.18)

• Latest driverLast checked Dec 12 - Windows: Crimson ReLive Edition 16.12.1 (12/8/2016) - Linux: Linux Download Center
  NOTE: The 14.12 Omega driver has a bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
  We recommend that you use either the 14.9 Catalyst release or the 14.4 Catalyst release driver or the current 16.12.1 release driver. For further details, see Inara Pey's blog post.

• Intel driver download page Intel does not have a universal driver set. Please go to Intel's site and use the auto detect feature.

http://hg.phoenixviewer.com/

Firestorm Release Notes 5.0.1 (52150) Bento Release

Firestorm Release Notes 4.7.9 (50527) Release

Firestorm Release Notes 4.7.7 (48706) Release

Firestorm Release Notes 4.7.5 (47975) Release

Firestorm Release Notes 4.7.3 (47323) Release

Firestorm Release Notes 4.7.1 (45325) Beta Release

Firestorm Release Notes 4.6.9 (42974) Hotfix Release

Firestorm Release Notes 4.6.9 (42969) Release

Firestorm Release Notes 4.6.7 (42398) Release

Firestorm Release Notes 4.6.5 (40833) Release

Firestorm Release Notes 4.6.1 (40478) Release

Firestorm Release Notes 4.5.1 (38838) Beta Release

Firestorm Release Notes 4.4.2 (34167) Server Side Appearance Update Release

Firestorm Release Notes 4.4.0 (33720) Server Side Appearance Capable Release

Firestorm Havok - Release Notes 4.3.1 (31155) Havok Release

Firestorm Havok Beta - Release Notes 4.3.0 (30936)

Firestorm Official - Release Notes 4.2.2 (29837) With Pathfinding Tools HOTFIX

Firestorm Official - Release Notes 4.2.1 (29803) With Pathfinding Tools

Firestorm Official - Release Notes 4.1.1 (28744)

Firestorm Official - Release Notes 4.0.1 (27000)

Firestorm Official - Release Notes 3.3.0 (24880)

Firestorm Official - Release Notes 3.2.2 (24336)/3.2.1 (24179)

Public Beta 3 - Mesh - Release Notes

Public Beta 2 Release Notes 7/5/2011

Public Beta Release Notes 6/14/2011

Preview 2 Release Notes 3/23/2011

Preview Release Notes 1/30/2011

This page shows all changes since the 4.7.9.50527 Release.
If you are updating from an earlier version then 4.7.9, see HERE for previous release notes.

For a summary of all the major new features and improvements in this release, please
see Inara Pey's Firestorm 5.0.1 blog post.

• Lots and lots of Maintenance fixes
  Too many to list them all here.
  See the full change log for details.
  Highlighted fixes are listed below.
  

• Merge up to Linden Lab viewer 5.0.0 codebase
  Firestorm 5.0.1 is fully merged up to the 5.0.0 Linden codebase, plus some cherry picked fixes from upstream.
  Ansariel Hiller

• Updated CEF for Windows & Linux
  Enabled 64 bit CEF for Windows x64.
  The plugins will be built as native 64 bit plugins now (no quicktime)
  Nicky Dasmijn

RLVa has been updated to version RestrainedLove API: RLV v3.1.4 / RLVa v2.0.3.50527
Full RLVa 2.0 Release Notes

This is a huge RLVa update which includes:

• Addition of the RLV 2.9 camera commands and restrictions - vision spheres not yet included due to time constraints, but coming soon!
• Formalized documentation of the 9 existing RLVa-specific commands and restrictions.
• Added 5 general new commands, 12 new camera related commands and 14 extensions to existing commands.
• Fixed a number of issues relating to folder locks - @unshared / sharedwear / detachthis etc.
• RLVa creators and scripters please read the full RLVa 2.0 Release Notes
  
  Kitty Barnett, Trinity Dejavu (Catznip Viewer)

• Translation updates and improvements
  German - Ansariel Hiller
  Polish - PanteraPolnocy
  Japanese - Hiroshi Kumaki

• IMPROVEMENTRemoved the confusing voice connect failure message link
  This fixes FIRE-19759
  Ansariel Hiller

• FIXEDFixed Disable Random Avatar Eye Movements not working after TP or region crossing
  This fixes FIRE-19723
  Preferences → Firestorm → Avatar → Disable Random Avatar Eye Movements
  Kadah Coba

• FIXEDFixed your own avatar's calling card duplicating when clearing cache
  This fixes FIRE-19737
  Ansariel Hiller

• FIXEDMany MANY crash fixes and general performance improvements
  Big thanks to everyone who submitted their crash reports last release
  Nicky Dasmijn