Presents detailed information about the performance of your computer and the Second Life world.

Displays basic information about your Second Life performance. Click on the word Basic to hide or display this panel.

• FPS: The number of times per second your computer is redrawing(or refreshing) what's on the screen. Higher numbers are better. A framerate between 15-30 frames per second (FPS) is about as smooth as broadcast television.
• Bandwidth: How much data is being transferred between your computer and the Second Life world. This number varies wildly depending on what bandwidth settings you've used, where you are inworld, what's going on, and whether you're still loading some things (objects/textures/etc) that are in your field of view. If bandwidth is 0kbps, something may be wrong (you may be partially disconnected).
• Packet Loss: The amount of data being lost as it travels between your computer and the server. Any nonzero packet loss is bad; packetloss above 10% is very bad. Packet loss might be caused by a dying server (in which case everyone in the region would be experiencing it), a bad connection between you and Second Life (possibly a bad router between your ISP and Second Life, or congestion at your ISP), or problems on your local network (wireless networking, or internet security or firewall software on your computer).
• Ping Sim: How long it takes data to go from your computer to the region you're currently in. This is largely dependent on your connection to the Internet.

Displays lots of nitty-gritty details about your Second Life performance. Most of these details are less useful than Basic or Simulator. Click on the word Advanced to hide or display this panel.

Displays information related to drawing the Second Life world.

• KTris Drawn: (per frame) Computer-generated 3D objects are built out of triangles (the basic geometric shape). This is a count of the number of triangles, or “tris”, in each frame of the current scene.
• KTris Drawn: (per second) This is a count of the number of triangles (“tris”) drawn every second.
• Total Objects: The number of objects currently in view, which includes:
  • Prims
  • Avatars
  • Terrain patches
  • Trees
  • Particle groups
  • Water patches
• Cached Objects: Number of objects in the memory cache.
• New Objeccts: The number of objects being downloaded per second. Will be zero when your view is fixed and everything in view has downloaded.
• Object cache hit rate: Indicates how many objects are accessed from the object cache instead of needing to be downloaded; the higher this value, the better.

Detailed information on the textures currently in use. Click on the word Texture to hide or display this panel.

• Count: The number of unique textures loaded by the viewer.
• Raw Count: The number of textures loaded by the viewer that have been paged out (exist in application memory and not driver memory).
• GL Mem: The amount of driver memory consumed by textures.
• Formatted Mem: Specific memory allotted for final rendering of images.
• Raw Mem: The amount of application memory consumed by textures.
• Bound Mem: The memory size of all textures bound for rendering per frame.

In general, this section reports information about the network traffic that your viewer is using while connected to Second Life. Most online environments, like MMO games, download regions and areas in advance, usually by a patch or by the game's installer. Second Life is a live environment that changes all the time, meaning that it's constantly uploading and downloading information. You might notice more activity in the Network section of the statistics bar the first time you visit a new location inworld, as the viewer requests and downloads information like textures, objects, and more.

The various subsections of this category roughly break down what sort of information is being downloaded at any given moment, ie, textures, object information, et cetera.

Displays statistics for the region (simulator) you're currently in. Click on the word Simulator to hide or display this panel.

NOTE: an “agent” is either a user in a given region (a “main agent”) or a user in a neighboring region (a “child agent”). Any user who can see objects inside a simulator region increases the load on that simulator. The nominal values below are for simulators running on a single simulator per CPU. On other simulators (such as water simulators), these number will be different.

• Time Dilation: The physics simulation rate relative to realtime. 1.0 means that the simulator is running at full speed; 0.5 means that physics are running at half-speed.
• SimFPS: The simulator frame rate. This should now always be the same as the physics frame rate: 45.0 when things are running well.
• Physics FPS: The frame rate at which the physics engine is running. This should normally be at or near 45.0.
• Physics Details: Provides more information about physics calculations, including memory allocated. Every region has a memory budget specifically for physics calculations. Terraforming and terraformer objects can particularly impact this memory budget, for example.
• Agent Updates/Sec: The rate at which agents on this simulator are being updated. Normally 20 updates a second, this will decrease if the simulator has a large number of agents on it.
• Main Agents: The number of agents (users) who are on this simulator.
• Child Agents: The number of agents who are not on this simulator, but can see it.
• Objects: The total number of primitives on the simulator. This value does not include primitives being worn as attachments.
• Active Objects: The number of objects containing active scripts on the simulator. This value does not include scripts inside attachments, unless the attachment wearer is sitting on a scripted object.
• Active Scripts: The number of running scripts that are currently on the simulator, including scripts attached to agents and objects.
• Scripts Run (%): A percentage of scripts that successfully finish running during one simulator frame; ideally, the simulator runs 22 frames in a millisecond. Complicated scripts may take longer than a single frame to complete due to resource management, which is normal behavior that will lower this percentage. This number is a general indicator of the resources scripts are currently attempting to utilize in a region, and a low percentage does not necessarily indicate a performance problem.
• Pathfinding: Information about pathfinding characters and their performance in the region.
• Packets In: UDP packets being received by the simulator.
• Packets Out: UDP packets being sent by the simulator.
• Pending Downloads: Number of asset downloads to the simulator that are pending. If this is greater than 1, this means that you may see delays in viewing notecards or scripts, and rezzing objects.
• Pending Uploads: Number of current uploads of asset data pending. If this number is non-zero, this means that there may be performance issues when attempting to teleport.
• Total Unacked Bytes: The size of the reliable packet data sitting on the server waiting to be acknowledged. A large number may indicate a thin pipe or other possible problems between the viewer and the sim.

The following are the different times listed in the Time section of the Statistics bar. Click Time to hide or display this panel.

• Total Frame Time: The sum of all time values listed below it, this measures how much time it takes the simulator to run everything that the simulator is trying to do each frame.
  • < 22 ms: The simulator is healthy, everything is running as fast as it can, and more scripts can be added without reducing the performance of individual scripts.
  • approx. 22 ms: The simulator is healthy, but there are probably a lot of scripts and agents on the simulator, meaning that script execution is being slowed down in order to maintain the simulator frame rate.
  • > 22 ms: The simulator is experiencing severe load, either due to physics or a large number of agents, such that even by slowing down script execution it is impossible to compensate. The simulator frame rate has been reduced as a result.
• Net Time: The amount of time spent responding to incoming network data.
• Sim Time (Physics): The amount of time that frame spent running physics simulations. In general, this should be less than 5 milliseconds.
• Sim Time (Other): The amount of time that frame spent running other simulations (agent movement, weather simulation, etc.)
• Agent Time: The amount of time spent updating and transmitting object data to the agents.
• Images Time: The amount of time spent updating and transmitting image data to the agents.
• Script Time: The amount of time spent running scripts.
• Spare Time: The amount of time that is available or unused.

From https://community.secondlife.com/knowledgebase/english/statistics-bar-guide-r68/

This page discusses the various ways you can move your avatar and control your view, the camera. As you will see, there are several ways of doing each, and different people have different personal preferences as to which works best.

The page only convers basic methods, and some of the options available. Further options concenering movement and camera are in Preferences -> Move & View, and subtabs.

Your avatar can be moved in-world in several ways.

Move controls are enabled via the top menu bar, Avatar → Move Controls. This opens a small window, as shown here, which can be moved on the screen and left where you find it most unobtrusive, by left clicking a corner and dragging it on-screen.

You can use the up and down arrow keys on your keyboard to move your avatar forward and backward. The left and right arrow keys turn your avatar in the corresponding direction, after which again use up and down to walk.

To walk to the left or right (called “strafing”), press and hold a Shift key, and while holding it down, press the left or right arrow key.

When standing, use the PgUp key to jump, PgDn to crouch. To fly, use the Home key, or press and hold PgUp ¹⁾. Press Home again to stop flying.

Those used to video games may wish to use the WASD keys on the keyboard for movement. To do this, go to Preferences -> Move & View -> Movement→ Pressing letter keys affects movement. This enables the following movement mappings:

Note that if you have your cursor in any chat window (eg local chat, Neabyby, an IM window, etc), you will type instead of moving.)

NOTE 1: If you have enabled Preferences → Move & View → Movement → Use AZERTY keyboard layout, then WASD will not work correctly unless you actually have an AZERTY keyboard.
NOTE 2: If you have gestures active that use certain letter keys, this may interfere with your ability to use WASD.

It is also possible to move your avatar using your mouse.

First, you can left click your avatar to guide its direction, while using the arrow keys or WASD to walk.

However, you can also walk using only the mouse: left click your mouse button on your avatar or name tag. Keep the left mouse button pressed down, and then also click the right mouse button. Your avatar will start walking forward. Move your mouse to “pilot” your avatar.

Releasing either mouse button will stop walking.

This method also works while flying.

In Preferences -> Move & View -> Movement, you can enable Single click on land → Move to clicked point. Then if you left click somewhere on the ground, your avatar will immediately start walking to that point.

One way to enable running is to press Ctrl-R. after pressing this, you will run instead of walking. Press Ctrl-R again to disable running.

In Preferences -> Move & View -> Movement, you can enable Tap-tap-hold to run. With this on, if you press the up arrow key twice, quickly, you will start running. You will stop running once you release the up arrow. ²⁾

You can also strafe-run left or right by using the above method: press left or right arrow twice, quickly.

When using Mouse Movement, you can run by double right-clicking on your avatar, while holding the left mouse button down.

If you get stuck in run mode, please click to here.

Moving your camera around, separately from moving your avatar, is commonly called “camming.”

A good introductory video on using your camera can be found here.

Refer to this page for details on the camera controls window.

To move your camera around via the keyboard, see Camera Keyboard Shortcuts.

If your avatar is seated, you can use your keyboard to control your view. ³⁾ The left and right arrows will rotate the camera around your avatar, while the up and down keys will zoom in and out. ⁴⁾

Using the mouse to control the camera arguably gives the most precise control of it. This involves selecting something to focus the camera on, and then moving the camera view relative to that item.

To focus your camera on something (or someone), press and hold the Alt key on your keyboard (the viewer cursor changes into a mgnifying glass), then left click with your mouse. This, by the way, is also known as Zoom mode, and can be enabled with Ctrl-1 - which opens the toolbox in Zoom mode.

Camera control is then as follows:

You can control the position of the camera relative to your avatar.

• Shift-Mouse Scrollwheel: controls the vertical height of the camera.
• Ctrl-Mouse Scrollwheel: controls the tilt (up/down rotation) of the camera.

Other controls in Preferences -> Move & View -> View:

• View Angle: Changes the camera field of view
• Distance: Changes how far away from you the camera is.

Other camera settings can be controlled via top menu, World -> Photo & Video→ Camera Tools.

If you have moved your camera around and wish to return it to your preferred position (as set above), press Esc.

This does not reset the camera to built-in defaults. To do that, instead, press Shift-Esc.

If you find that your camera is zoomed in or out too far, use Ctrl-9 to reset the zoom level.

If none of these help fix your view problem, refer to this page for more suggestions.

Refer to this page for details on enabling and using mouselook.

Note: This works only if you have Depth of Field Enabled: Preferences → Graphics → Depth of Field, top option. See here for more info on DOF.

With this feature enabled, the focus will be on whatever is under your mouse cursor. You can enable it in either of two ways:

• Preferences → Graphics → Depth of Field → Depth of Field focus follows pointer
• top menu, World > Phototools → DoF/Glow →→Depth of Field focus follows pointer

If you want to lock the focus on a spot, so you can move your mouse around to do other things, you can use World → Photo and Video → Depth of Field focus lock (shortcut: Alt-Shift-X).

Using touch controls, such as a touch screen tablet, like the Wacom Cintiq range, can result in the “pointer going crazy”. This is essentially down to a difference in how events are reported by those devices compared to a mouse. In some cases, this can be resolved by setting the debug setting “DisableMouseWarp” to True.

In general, Nvidia graphics cards and drivers work very well with Second Life.

This issued occured with nVidia driver 378.49, when Advanced Lighting Model is disabled, on 64-bit viewers only.

Bug is fixed with nVidia driver 378.66 or newer.

Refer to this JIRA issue for more information.

Recent Nvidia updates, including driver version 381.65, may prevent Firestorm from launching. The crash is reported to occur on the “Detecting Hardware” step.

To solve this,

1) Try disabling Shadowplay in your Nvidia settings.

2) If this does not work, roll back to the last driver that worked for you. Be sure to completely uninstall the recent driver before installing the older one.

See also this page.

If you see either NO DC or YES DC in the upper left forner, that is an indicator from your Nvidia software, To remove it, open the Nvidia Control Panel, select Manage 3D settings, click Restore, then click Apply.

A more drastic measure is to find a file called nvdrssel.bin in C:\ProgramData\NVIDIA Corporation\Drs and delete it.

If you have Nvidia Shadowplay installed, disable it. Google “how to disable nvidia shadowplay” for instructions.

One user reports that on a recent Nvidia Experience version, turning off Share in the Settings menu disables Shadowplay without having to go through Windows controls.

There is a known Nvidia driver crash that occurs for some users on El Capitan and Sierra. See Mac El Capitan Nvidia Driver Crash and Mac Sierra Issues.

The Environmental Enhancement Project (EEP) is an environment system that completely replaces Windlight. It is a complete rewrite of the previous Windlight code, so many things are done differently, and new features and capabilities have been added.

Unlike Windlight, EEP Presets (settings) are inventory assets. In other words, they “live” in your inventory, rather than as XML files on your hard drive. This makes it much easier to share them with friends, and yes, they can also be sold. The standard permission rules apply (i.e., copy, modify, transfer).

Many Windlight settings have been converted to EEP presets. You will find them in the Library folder of your inventory, under Environments. You can easily use any of these, as described in the next section. If you wish to modify any of them, you will first need to copy them to you main inventory; the default folder name for EEP presets is Settings, so it is recommended that you place them there. You should also create new EEP presets in that folder.

This page gives an overview of commonly used functions, and then gives links to further information.

Many like to have their own sky set where ever they go in SL, and for that sky to persist. With EEP, this is quite straightforward.

• Click the QuickPrefs button (usually located on the bottom button bar, far right) shown to the left, and click on the Sky drop-down. Select any of the listed skies.
• OR find an EEP setting (Sky, Water, or Day) in Inventory, right-click it, and choose “Apply Only to Myself.”

Once either of the above steps are done, then go to Avatar menu → Preferences → Firestorm → Extras → enable “Persist Environment settings throughout sessions”. Both of these methods will apply automatically, and the setting will stick through teleports and logouts.

In order to again see sky and water as set at specific locations (the Shared Environment), you will need to clear your own lighting; do this by clicking the X in the lower section of Quick Prefs.

If you want to change your Sky/Water/Day, simply make a different selection the same way as above.

If you want to permanently modify the EEP setting you have applied to yourself, find it in Inventory, edit it, modify as desired, and Save or Save As. Reapply to yourself if you wish to use it now. (See Editing or Making Your Own EEP Presets, below.)

If you want to temporarily modify your own lighting, such as for photography, go to the top menu bar, World → Environment → Personal Lighting, OR choose “Personal Lighting” from Quick Prefs. Edit as desired. Note that changes made to Personal Lighting do not last after logging out; they are temporary. To clear the changes in your view, click the Reset button.

You can use an EEP day cycle on your own land, something that was not possible with Windlight (though you could set a fixed sky and water). Also, the day cycle is no longer constrained to 4 hours.

Go to top menu, World → Parcel Details → Environment. The quickest way is to use an existing day cycle, so click Use Inventory and select one.

You can also create a day cycle on the fly by clicking Customize.

To revert to the region EEP, click Use Region Settings.

If a group member other than the owner needs to apply an environment to a parcel, assign the ability in the Group profile, Roles & Members→ Roles, under Parcel Settings - Modify environment settings and day cycle.

For details on this tab, refer here.

Go to top menu, World → Region details → Environment.

This panel works exactly the same way as the parcel one described above, except that changes apply to an entire region. Naturally, you need to be an estate owner or manager to change these settings.

For details, refer to this page.

Since EEP presets are assets, you generally edit them from inventory, as you would edit, say, a notecard: find the preset, double click it. This opens the preset editor, and also applies the preset so you can see what you're doing.

Remember that presets in the Library cannot be edited, and need to first be copied to regular inventory.

To create a new EEP preset, right click any folder (but preferably use the Settings folder) → New Settings, then select Sky, Water or Day.

Another way to edit or make a preset is via top menu, World → My Environments. See here for information on that window.

Details of how to edit each type of preset are given on the following pages:

• Skies
• Water
• Days

Note: As stated previously, approximately 200 Windlight settings have already been imported and can be found in Library → Environments folder. They are also visible in Quick Preferences and can be selected there.

All of the other old built-in Windlights have been imported into EEP settings files and are available on Marketplace for free: Firestorm Default Sky Windlights for EEP.

If you created custom Windlights of your own, those can be imported into EEP settings files as follows:

1. Create a new Settings item in inventory (right click Settings folder or a subfolder → New Settings → New Sky, Water, or Day Cycle).
2. Open that new settings item.
3. Select the Import button; this will open a file picker dialog.
4. Navigate to where you have stored your Windlight XML files and select the file you would like to import:
   • Windows:
     • C:\Program Files\Firestorm_64\app_settings\windlight (old built-in Windlights)
     • C:\Users\User\AppData\Roaming\Firestorm_x64\user_settings\windlight (personalized custom files)
   • Mac
     • ~/Applications/Firestorm_64; right click > show package contents > Contents/Resources/windlight (old built-in Windlights)
     • ~/Library/Application Support/Firestorm/User Settings/Windlight (personalized custom files)
   • Linux
     • ~/Phoenix_Firestorm*/app_settings/windlight (old built-in windlights)
     • ~/.firestorm_x64/user_settings/windlight (personalized custom files)

You should import Windlights of the same type as the editor you have open (Day Cycle, Sky, or Water). For example, to import a Sky, create and open a Sky setting from inventory. On your hard drive, you should find the files laid out as follows: ./windlight/days ./windlight/skies ./windlight/water.

Select the Save As option from the drop down menu.

This section gives links for further reading.

• For complete instructions, see SL’s Knowledge Base: Environment Editor
• Second Life EEP wiki
• SL's post EEP Is Out! Introducing the Environmental Enhancement Project for a full description.
• For discussion you can follow SL’s EEP forum.
• Here’s a thread where you can give Feedback to SL.
• For those interested, you can see a filtered list of current issues with EEP in the official SL viewer on SL’s bug-reporting site. Remember to log into the site using your SL user name and password.

• See Inara Pey’s blog post Environmental Enhancement Project: A Primer.
• Inara Pey also has a blog post on this Firestorm EEP Beta: Firestorm 6.4.5 Beta: EEP and Camera Presets.
• Inara Pey also has an EEP tutorial.

• Starfields: Step by step gimp tutorial here.
  Starfields can be used as cloud textures, but in that case, they need to be grey-scale.
• Planets:Creating Planets and Planetary Rings in GIMP

• How can I easily create cloud texture maps?

The purpose of this section is to provide help for those new to Second Life, irrespective of the viewer used or their entry point into SL. Given that different viewers are available, where possible, the information given assumes that the official Second Life viewer is the one being used.

If you are looking for information on Firestorm features and functions, click here. If you need help with Firestorm viewer, click here. We also offer classes on how to use the Firestorm viewer. See this page for the schedule and in-world locations.

You can join Second Life via the web page given here:

• Create Second Life Account

If you want to invite friends to join, then please do share the link above with them.

• What is Second Life?
• Huck’s absolute beginner’s guide to Second Life for the coronavirus curious
• General Second Life Resources

• What Do These Icons, On My Screen, Mean?
• How Does Clothing Work?
• How Do I Mod My Shape?
• Where Can I Get Good Free Stuff?
• How Do I Use Furniture?
• How Do I Use the Camera?
• How Can I Earn L$ in SL?
• Why Am I Wearing a Box? (Unpacking Boxes)
• How Do I Talk to People?
• How Does My Inventory Work?
• How to Make a Landmark/Set Home
• What Are Groups?
• What Should I Know About Mesh Bodies, Heads and Omega Appliers?
• What Do All Those Acronyms Mean?
• Why Do I See Some People as Colored Blobs?
• How Can I Defend Against Bad People?
• What If My Friends Needs Real Life Help? Here are some Help lines

• SL Knowledge Base
• Second Life YouTube Channel

• Getting Started in Second Life
• Chat, IMs, Voice
• Appearance Mini-Series Videos
• Shopping & Buying Linden Dollars
• Getting a Home in Second Life - Premium Members
• How To Get Help

• Exploring Second Life
• Popular Entertainment
• Firestorm Gateway Scifi Portal
• Games Made in Second Life - Tabletop Gaming in Virtual Worlds
• Learning Made in Second Life - CNDG
• Tyrah and the Curse of the Magical Glytches
• Horizons Adventure
• Paleoquest

Shopping Spree for New Avatars - Contact Frank Sinatra (frankasinatra)

Dance Party Schedule at the Dow Forest: (Time: 1-3 pm slt)

NOTE: For a video tutorial on backup and restore, see here.

If you've ever run into the situation where the fix for a problem is to clear your settings, you face a not insignificant task of redoing all those settings. It can be frustrating, especially if original problem doesn't go away.

What if you had a known-good backup of your settings? Then you could clear out the current ones and just pop in your good set. Easy.

IMPORTANT: Don't use backups for a different viewer. They're not compatible with each other.

With Firestorm, you can back up most settings directly from the viewer itself, via Preferences→ Backup. You may wish to backup to a thumb drive, for additional protection.

• Make sure you are logged into SL.
• Go to Preferences → Backup.
• Specify a path (folder) where the backup files should be saved, by clicking the Set button at the upper right, and selecting a folder. Ideally, make a new folder on your computer, specifically for Firestorm backups.
  Do not use the Firestorm settings or install folder for this; use a new folder.
  
• Note: You may want to name your folder something like “Firestorm Backup.” When you make the backup, Firestorm will automatically create a subfolder with your avatar name.
• Click on the Backup Settings button.

This will back up all global settings, and the settings for the account you logged in with. If you have multiple accounts, with different per-account settings, you should do the above for each account.

Note: All settings are backed up, regardless of which checkboxes are selected. You can restore selectively.

• Log in with the viewer (restore needs to know what account to restore to).
• Go to Preferences → Backup.
• If you have just wiped your settings, or if settings were reset for some reason, you will need to select the path (folder) where your backup files were saved, by clicking the Set button. Use the checkboxes in the 3 tables to select what settings you want restored; you can select all of them by clicking the Select All button at the upper right, and then browsing for the folder.
• Click on the Restore Settings button. NOTE: be careful NOT to click the “Backup” button or you will wipe out your backup!
• Log out of Firestorm, then restart it.

Settings backup will store all settings for the account you are logged in with, be they global settings (that is, those that affect all accounts on a given computer), or “per account” settings. If you run multiple accounts and wish to have a backup of its “per account” settings, you will need to log in with each one and do a backup.

It follows that you can backup settings from one account and restore to another, but this will only restore global settings, since the “per account” settings refer to a different account.

“Per account” Settings are backed up to a folder with that account's avatar name, inside the backup folder you specify.

NOTE: For a video tutorial on backup and restore, see here.

If you've ever run into the situation where the fix for a problem is to clear your settings, you face a not insignificant task of redoing all those settings. It can be frustrating, especially if original problem doesn't go away.

What if you had a known-good backup of your settings? Then you could clear out the current ones and just pop in your good set. Easy.

IMPORTANT: Don't use backups for a different viewer. They're not compatible with each other.

With Firestorm, you can back up most settings directly from the viewer itself, via Preferences→ Backup & Restore. You may wish to backup to a thumb drive, for additional protection.

• Make sure you are logged into SL.
• Go to Preferences → Backup & Restore.
• Specify a path (folder) where the backup files should be saved, by clicking the Set button at the upper right, and selecting a folder. Ideally, make a new folder on your computer, specifically for Firestorm backups.
  Do not use the Firestorm settings or install folder for this; use a new folder.
  
• Note: You may want to name your folder something like “Firestorm Backup.” When you make the backup, Firestorm will automatically create a subfolder with your avatar name.
• Click on the Backup Settings button.
• Confirm that you wish to save to the Directory specified and overwrite a previous Back-up if saved there.

This will back up all global settings, and the settings for the account you logged in with. If you have multiple accounts, with different per-account settings, you should do the above for each account.

Note: All settings are backed up, regardless of which checkboxes are selected. You can restore selectively.

• Log in with the viewer (restore needs to know what account to restore to).
• Go to Preferences → Backup & Restore.
• If you have just wiped your settings, or if settings were reset for some reason, you will need to select the path (folder) where your backup files were saved, by clicking the Set button. Use the checkboxes in the 3 tables to select what settings you want restored; you can select all of them by clicking the Select All button at the upper right, and then browsing for the folder.
• Click on the Restore Settings button. NOTE: be careful NOT to click the “Backup” button or you will wipe out your backup!
• Log out of Firestorm, then restart it.

Settings backup will store all settings for the account you are logged in with, be they global settings (that is, those that affect all accounts on a given computer), or “per account” settings. If you run multiple accounts and wish to have a backup of its “per account” settings, you will need to log in with each one and do a backup.

It follows that you can backup settings from one account and restore to another, but this will only restore global settings, since the “per account” settings refer to a different account.

“Per account” Settings are backed up to a folder with that account's avatar name, inside the backup folder you specify.

If you have Intel Graphics HD, Intel Graphics HD2500 and Intel Graphics HD4000, and are using the 64bit version of Firestorm 5.0.7 or later, on Windows 10, refer to this page.

If you have Intel HD 530, Intel HD 620 or Intel HD 630, and Windows 10 – This is an Intel driver issue.
The fix is to roll back to driver 24.20.100.6025.
Direct download Legacy Intel® Graphics Driver for Windows® 10 Version: 24.20.100.6025– Unofficial download; Intel has removed the driver, it seems.
Manual update How to manually update Intel Drivers.
(Ref. BUG-225655.)

If you are on Windows 10, and get an error such as this:

First, make sure your drivers are fully updated

• Visit Intel and try to update your drivers there.

Next, verify that your graphics card is one of the affected versions. You can find a table of affected versions here: Graphics Drivers Supported Operating Systems, but most frequently we have seen Intel HD 2000 and Intel HD 3000. You should be able to verify your graphics in the system info of your computer.

If this does not help, then download and install and 32bit version of the viewer. Firestorm Viewer Downloads

This issue has been identified as being due to older drivers. Try getting the latest driver from Intel directly.
Ref. this issue.

If you are on Windows 10, and get this error:

If this does not help, then download and install and 32bit version of the viewer. Firestorm Viewer Downloads

If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.

If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.

If you have Intel HD 2000 or 3000 graphics, refer to this page.

If your laptop has an Intel CPU and also has either an AMD or Nvidia graphics system, it may have the ability to switch between the Integrated Intel graphics (for power savings) and the AMD/Nvidia (for performance). But sometimes Firestorm isn't automatically configured to use the high-performance graphics.

You can confirm this issue by looking at Help → About Firestorm and checking the name of the graphics card listed. If it says Intel, please follow the steps on this page.

This is a collection of error messages seen in SL. Some are system messages; some are viewer-generated. The list is by no means complete.

If you get an error message that is not on this page, please:

• Report it in Firestorm Support English (in-world support group)
• Or File a Jira alerting us to it (please provide the complete, exact wording of the message; a screenshot is also helpful).
• If you found a solution or explanation, please let us know that too.

Thanks!

Please note that Marketplace has nothing to do with the viewer. These messages are noted simply for convenience.

Firestorm 6.4.12 (62831) Release Notes

“n/a” in the table below means “not available”; see the boxed note above.

Firestorm 6.3.9 (58205) Release Notes

“n/a” in the table below means “not available”.

Firestorm 6.0.2 (56680) Animesh Release Notes

“n/a” in the table below means “not available”.

The Environmental Enhancement Project (EEP) is an environment system that completely replaces Windlight. It is a complete rewrite of the previous Windlight code, so many things are done differently, and new features and capabilities have been added.

Unlike Windlight, EEP Presets (settings) are inventory assets. In other words, they “live” in your inventory, rather than as XML files on your hard drive. This makes it much easier to share them with friends, and yes, they can also be sold. The standard permission rules apply (i.e., copy, modify, transfer).

Many Windlight settings have been converted to EEP presets. You will find them in the Library folder of your inventory, under Environments. You can easily use any of these, as described in the next section. If you wish to modify any of them, you will first need to copy them to you main inventory; the default folder name for EEP presets is Settings, so it is recommended that you place them there. You should also create new EEP presets in that folder.

This page gives an overview of commonly used functions, and then gives links to further information.

Many like to have their own sky set where ever they go in SL, and for that sky to persist. With EEP, this is quite straightforward.

• Click the QuickPrefs button (usually located on the bottom button bar, far right) shown to the left, and click on the Sky drop-down. Select any of the listed skies.
• OR find an EEP setting (Sky, Water, or Day) in Inventory, right-click it, and choose “Apply Only to Myself.”

Once either of the above steps are done, then go to Avatar menu → Preferences → Firestorm → Extras → enable “Persist Environment settings throughout sessions”. Both of these methods will apply automatically, and the setting will stick through teleports and logouts.

In order to again see sky and water as set at specific locations (the Shared Environment), you will need to clear your own lighting; do this by clicking the X in the lower section of Quick Prefs.

If you want to change your Sky/Water/Day, simply make a different selection the same way as above.

If you want to permanently modify the EEP setting you have applied to yourself, find it in Inventory, edit it, modify as desired, and Save or Save As. Reapply to yourself if you wish to use it now. (See Editing or Making Your Own EEP Presets, below.)

If you want to temporarily modify your own lighting, such as for photography, go to the top menu bar, World → Environment → Personal Lighting, OR choose “Personal Lighting” from Quick Prefs. Edit as desired. Note that changes made to Personal Lighting do not last after logging out; they are temporary. To clear the changes in your view, click the Reset button.

You can use an EEP day cycle on your own land, something that was not possible with Windlight (though you could set a fixed sky and water). Also, the day cycle is no longer constrained to 4 hours.

Go to top menu, World → Parcel Details → Environment. The quickest way is to use an existing sky, water or day cycle; you an drag one onto an appropriate slot on the right of this panel. Alternately, click Use Inventory and select one.

You can also create a day cycle on the fly by clicking Customize.

To revert to the region EEP, click Use Region Settings.

If a group member other than the owner needs to apply an environment to a parcel, assign the ability in the Group profile, Roles & Members→ Roles, under Parcel Settings - Modify environment settings and day cycle.

For details on this tab, refer here.

Go to top menu, World → Region details → Environment.

This panel works exactly the same way as the parcel one described above, except that changes apply to an entire region. Naturally, you need to be an estate owner or manager to change these settings.

For details, refer to this page.

Since EEP presets are assets, you generally edit them from inventory, as you would edit, say, a notecard: find the preset, double click it. This opens the preset editor, and also applies the preset so you can see what you're doing.

Remember that presets in the Library cannot be edited, and need to first be copied to regular inventory.

To create a new EEP preset, right click any folder (but preferably use the Settings folder) → New Settings, then select Sky, Water or Day.

Another way to edit or make a preset is via top menu, World → My Environments. See here for information on that window.

Details of how to edit each type of preset are given on the following pages:

• Skies
• Water
• Days

Note: As stated previously, approximately 200 Windlight settings have already been imported and can be found in Library → Environments folder. They are also visible in Quick Preferences and can be selected there.

All of the other old built-in Windlights have been imported into EEP settings files and are available on Marketplace for free: Firestorm Default Sky Windlights for EEP.

If you created custom Windlights of your own, those can be imported into EEP settings files as follows:

1. Create a new Settings item in inventory (right click Settings folder or a subfolder → New Settings → New Sky, Water, or Day Cycle).
2. Open that new settings item.
3. Select the Import button; this will open a file picker dialog.
4. Navigate to where you have stored your Windlight XML files and select the file you would like to import:
   • Windows:
     • C:\Program Files\Firestorm_64\app_settings\windlight (old built-in Windlights)
     • C:\Users\User\AppData\Roaming\Firestorm_x64\user_settings\windlight (personalized custom files)
   • Mac
     • ~/Applications/Firestorm_64; right click > show package contents > Contents/Resources/windlight (old built-in Windlights)
     • ~/Library/Application Support/Firestorm/User Settings/Windlight (personalized custom files)
   • Linux
     • ~/Phoenix_Firestorm*/app_settings/windlight (old built-in windlights)
     • ~/.firestorm_x64/user_settings/windlight (personalized custom files)

You should import Windlights of the same type as the editor you have open (Day Cycle, Sky, or Water). For example, to import a Sky, create and open a Sky setting from inventory. On your hard drive, you should find the files laid out as follows: ./windlight/days ./windlight/skies ./windlight/water.

Select the Save As option from the drop down menu.

This section gives links for further reading.

• For complete instructions, see SL’s Knowledge Base: Environment Editor
• Second Life EEP wiki
• SL's post EEP Is Out! Introducing the Environmental Enhancement Project for a full description.
• For discussion you can follow SL’s EEP forum.
• Here’s a thread where you can give Feedback to SL.
• For those interested, you can see a filtered list of current issues with EEP in the official SL viewer on SL’s bug-reporting site. Remember to log into the site using your SL user name and password.

• See Inara Pey’s blog post Environmental Enhancement Project: A Primer.
• Inara Pey also has a blog post on this Firestorm EEP Beta: Firestorm 6.4.5 Beta: EEP and Camera Presets.
• Inara Pey also has an EEP tutorial.

• Starfields: Step by step gimp tutorial here.
  Starfields can be used as cloud textures, but in that case, they need to be grey-scale.
• Planets:Creating Planets and Planetary Rings in GIMP

• How can I easily create cloud texture maps?

The viewer tag shows only in the official Firestorm groups, and is entirely optional but highly recommended.

Examples:
(32W 6.4.1f* os)
(M 49152sc*)
(L 6.4.1v)

There are several different mesh bodies out there.

TIP - Always get the demo and try it out first.

For women by far the most popular mesh body is Maitreya. The second most popular are Slink Physique and Slink Hourglass and Belleza Isis and Belleza Freya. Generally, it is easy to find clothes, skins, makeup and nails for these, however, there are other mesh bodies that have great reviews and are less expensive.

The top three bodies that are purchased for Female avatars are Maitreya, Belleza and Slink:

• Maitreya (creator of the Lara mesh body) - Maitreya Group Join and Inworld Store Link on Map
• Belleza offers a more curvy body - Belleza Group Join and Inworld Store Link on Map
• Slink offers Male and Female bodies at their store - Slink Group Join and Inworld Store Link on Map

Here are some other Mesh body stores:

• Absolut Creation (Adam & Eve mesh bodies) - Group Join and Inworld Store Link on Map
• Altamura - Group Join and Inworld Store Link on Map
• eBODY - Group Join and Inworld Store Link on Map
• LAQ - Group Join and Inworld Store Link on Map
• Mirana Bento Mesh Body - Group Join and Inworld Store Link on Map
• The Shops (Home of Legacy and Classic Mesh bodies) - Group Join and Inworld Store Link on Map
• Tonic - Group Join and Inworld Store Link on Map

Mesh Bodies for Male Avatars can also be found at many of the female stores.
The most popular ones, currently, are Signature Gianni and Belleza Jake.

• Signature - Inworld Store Link on Map and Group Join
• Belleza - Inworld Store Link on Map and Group Join

For the more muscular look try

• Niramyth - Inworld Store Link on Map and Group Join
• Sking - Inworld Store Link on Map and Group Join
  

Many stores sell Mesh Heads, before purchasing I advise to Get the Demo and Try that First! Some mesh heads can look different on your mesh body, and not like the picture, so take the time to try it out.

• Catwa* - Join Group and View Location on Map
• LeLutka - Join Group and View Location on Map

Other Stores that sell Mesh Head are:

• Akeruka - Join Group and View Location on Map
• Genesis Project - Join Group and View Location on Map
• Genesis Lab - Join Group and View Location on Map
• Mayreal - Join Group and View Location on Map

An applier, is a hud that applies a texture to whatever body part you want to place it. Many brands, when you buy the mesh body, have their own unique applier in the folder. For example, catwa heads come with a built-in applier that works only for catwa heads.

There is also a “universal” applier that works on most brands …. called an omega applier. The omega applier comes with two parts. Part one lives inside the mesh body to receive whatever texture you want to apply to it. Part two lives in the product itself, and is called “the applier.”

Some mesh bodies and/or heads come with an omega applier built into it ready to use. But most don't, and require you to purchase something from the Omega Applier store for your mesh body or head.

Once you have the appliers, you can wear makeup, skin, clothes, etc from any omega-compatible mesh applier product you purchase.

In general when you get a mesh body you want to consider several things:

• how it looks on you.
• what the HUD is like (try the alphas and make sure they cut at angles that work with the types of cloths you like to wear),
• How many products are available for them. You will find that many creators only make mesh clothes that fit only a few brands of mesh bodies

(It should also be noted that some mesh bodies are NOT omega compatible. I highly recommend that you stick to bodies that are omega compatible.)

• Question: I have a line on my neck and I still have my System head, Is there a way I can make less visible, I don't want to walk around everyday with a choker on my neck XD
  Most mesh body HUDs come with a “neck adjustment” that sort of blurs the line. However, if you have a system head and a mesh body, it is hard to get rid of that line entirely.

• Question: If I get a mesh head, later, which do you suggest?
  I should mention that if you decide to get a mesh head (most people get bento heads these days) then not all skins for your mesh body will work with that head. Each brand of head is built slightly different, so when the “face” is painted on the mesh head, parts (like skin around the eyes, the mouth, etc) might not look quite right if you get a skin that is not built for that head. For that reason, a lot of mesh skin stores only sell heads for certain brands. The most popular seem to be Catwa and Lelutka as far as I can tell, but I am not 100% positive on that.

(Vista bento heads are a bit less expensive than the other brands and they have great face animations. But there is a drawback to the Vista brand… very few of the really nice skin makers sell skins designed for Vista, so your skin choices are somewhat limited. The same is true for shapes… there are less nice vista shapes available than Catwa, Lelutka and LAQ. That is partially because Vista is a relatively newer brand. Over time we may see more nice skins/shapes for this brand.)

If you don't already own a head and want to get one, those 3 brands are the ones I would look at first.. try on the demos and play with them. But also look at some of the other brands.. it may be that one of them is just exactly what will work best for you.

Oh.. there is one more important thing you should know… the shape you wear defines how good/bad a head will look on you. The shapes that come with the heads are usually not the nicest available… there are stores who design/sell shapes designed for a given head. Once you recover from the cost of buying the mesh head (they are not cheap), you may want to shop for a nice mesh shape for that head… the usual cost for a nice shape is about 300L.

If you can turn in circles but not move forward/backwards, you probably have Movelock enabled.

• Go to the Avatar menu→ Movement submenu and make sure Movelock is not ticked.
• See Movelock info for more information or if you are unable to change the Movelock setting.

However, there are a few other things to try:

• Go to a different region and see if you are able to move there. If so, something at your original location is causing the problem.
• If you are using a LAQ mesh head, make sure you don't have the Pose feature turned on.
• Make sure you don't have some other HUD with a pose feature. (For instance, one user has reported this problem with the Lelutka Axis face HUD.)
• If you can't find what attachment is causing the problem, try going to Advanced menu (Ctrl-Alt-D ) → Release Keys.
  • Note: Release Keys will be greyed out if RLV has locked any of your attachments. To disable RLV, go to Prefs → Firestorm → Extras, untick the top item, and then relog.
• Make sure you don't have the Firestorm pose stand active.
  • If you have the Pose Stand button on your toolbar, make sure it's not “on.”
  • If you don't have the button, go to Avatar menu → Toolbar Buttons, drag the Pose Stand button out to your toolbar, and make sure it's not “on.”

You can control the MoveLock behavior in Firestorm 4.6.5 and newer via Preferences→ Move & View→ Movement:

• Always re-lock position after region changes > When enabled, MoveLock is disabled during teleport, then re-enabled it after you arrive. When disabled, MoveLock is not re-enabled after a teleport
• Lock and unlock position after stopping or starting movement > When enabled, MoveLock is temporarily disabled when you manually move your avatar, and re-enabled when you stop moving. When disabled, you will be unable to move your avatar while MoveLock is enabled.

Also in Preferences→ Firestorm→ Extras, at the bottom, is Enable LSL-Client Bridge. This must be enabled in order to use MoveLock.

If, after a failed region crossing on a vehicle, you find yourself unsat from the vehicle, and able to walk forward/backward, but unable to turn left or right after stopping animations then recreate the bridge: top menu, Avatar → Avatar health → Recreate LSL Bridge.

• Tap your PageDn key and see if the animation stops. If it does, you were in crouch.
• Try Avatar menu → Avatar Health → Stop Animations & Revoke Permissions.
• Try right clicking your avatar → Reset Skeleton & Animations.
• If the above items did not work, go to a different region and try them again.
• If you have the animation in your inventory, play it from inventory, then click Stop.
• Remove attachments one by one until the animation stops. (This will eliminate worn items as a cause.)
  • Note: Animations can be in ANY attachment. Please don't assume that any particular attachment is not the problem. Take them all off.
  • Note: Attachments are anything with a box icon. Look in Inventory → Current Outfit folder to see all your attachments.

• Make sure the Firestorm AO is off:
  • On the AO button on your toolbar, untick the checkbox.
  • Note: The Firestorm AO can be active even if the button is not on your toolbar. If it is not on your toolbar, go to Avatar menu → Toolbar Buttons, drag the AO button out onto your toolbar, and make sure it is not ticked.

• If you know that a “sittable” item gave you the animation:
  1. Go to Preferences → Firestorm → Protection → Revoke Permissions.
  2. Temporarily set this to “Revoke on Sit and Stand.”
  3. Sit on the item, then stand. This should stop the animation.
  4. CRUCIAL: Change Preferences → Firestorm → Protection → Revoke Permissions back to either “Never” or “Revoke on Stand.”

• Try Advanced menu → Release keys. (After doing this, you will need to recreate the FS bridge: Avatar → Avatar health → Recreate LSL Bridge.)

• If you have a Logitech G-Hub Gaming Keyboard & Mouse software and your avatar is periodically moving left and right on its own, the G-Hub software itself may be causing it. Try turning off the G-Hub software, and see if that stops the animation (reported by Megalodon Clawtooth, April 2021).

• You may simply be experiencing lag: See Troubleshooting Lag for tips to reduce this.
• Many pose balls will request permission to animate you. If you did not see the animation request, look in your Notifications window for the message. Click “Accept.”
• Make sure you have not blocked the item or its owner: Look in Comm menu → Block List, see if the item or the item's owner is there, and remove the item/person from the block list.
• Go to Preferences → Firestorm → Protection → Revoke Permissions. For normal use, this should be set to either “Normal” (no protection) or “Revoke on Stand.” It should normally NOT be set to “Revoke on Sit” or “Revoke on Sit and Stand,” as both of these will prevent items from animating you when you are sitting.

Remove all attachments, then add one by one, testing in between to see if one causes the problem.

The TMP “Legacy” body HUD is known to cause this problem. Turn off the cam control located on the HUD.

“Rubber-banding” is when you try to walk forward and then suddenly snap back to a previous position. Sometimes you will seem unable to stop walking. This is caused by region lag, when the server can't keep up with processing avatar movement (collisions).

• For info about region lag see here: Region Lag
• For some things that region or parcel owners can do to reduce region lag see here: Reducing Server Lag.

This typically happens when you have two or more conflicting AOs (animation overriders) on.

• Start by removing known AOs until you are wearing only one known AO.
• If that doesn't help, start by removing other HUDs, then all other attachments, one by one, until it stops. Any worn item can contain an animation, so don't assume that some items are “ok.”
• Note: Attachments are anything with a box icon. Look in Inventory → Current Outfit folder to see all your attachments.

• Try turning the opposite direction to the spin.
• Try pressing BOTH right and left arrow keys at the same time, repeatedly.
• Relog.

• Remove other attachments that contain animations.
• Remove or turn off ankle-locks.

This is a possible bridge problem: recreate bridge by going to Avatar menu → Avatar Health → Recreate LSL Bridge.

This is a possible bridge problem: recreate bridge by going to Avatar menu → Avatar Health → Recreate LSL Bridge.

For unknown reasons, some users need to change an additional setting:

Go to Preferences → Privacy → Lookat, and tick “Don't send any look at targets at all, even to myself”

• In most cases, pressing Ctrl-R to toggle run mode will get you back into walk (though it may in some cases be necessary to hit Ctrl-R more than once).
• If you are wearing a scripted AO (animation overrider), turn off any “running” features it has.
• If you are using the Firestorm built-in AO (animation overrider), make sure there are no running animations in the “Walking” or “Standing” categories.

Ref. BUG-6825

In one specific case, the above will not work. Specifically:

• You have Preferences → Move & View → Movement → Tap-tap-hold to run enabled.
• Press shift, then tap-tap-hold the left or right arrow key

That gets you running sideways. If you release shift before the arrow key, you will be stuck running.

To stop running, you have to repeat the sequence: press shift, then tap-tap-hold left or right arrow.

• Go to Preferences → Sound & Media → Voice, and deselect “Move Avatar Lips When Speaking.” Note: This is the only viewer feature that affects lip movement.
• If you are wearing a mesh head, turn off any animations in the head. For more help, ask the support group for that head.
• Go to Comm menu → Gestures. Tick “Active only” at the bottom of the window. Review the list for any gestures that might contain a face animation. If in doubt, turn them all off, one at a time, to find the one responsible for the lip movement.

This is a known SL bug also affecting the SL viewer. Refer to this SL bug report for more information.

This happens if you turn off this setting: Preferences → Chat → Typing → “Play typing animation when chatting.”

* To stop the head-bobbing, go to Preferences → Chat → Visuals, and disable “Play avatar animations (such as shouting).”

Note: If you can't get your avatar to stop typing, see Turning Off Typing.

Refer to this page.

Download AMD Drivers & Software https://support.amd.com/en-us/download
AMD Graphics Drivers and Software Download and Installation FAQhttps://support.amd.com/en-us/kb-articles/Pages/AMDGraphicsSoftwareandDriversFAQ.aspx

If you have an AMD/ATI graphics card then you may need to do these steps (ATI drivers don't seem to support OpenGL graphics very well, and SL viewers use OpenGL, as opposed to DirectX).

If your login screen and your in-world are suddenly blue, this is due to a December update of AMD driver updates. The current solution is to update your drivers. If that doesn't work, then rollback to the non-buggy November drivers referenced below. See BUG-229727 and more specifically:

From this forum post: https://community.secondlife.com/forums/topic/463286-everything-is-tinted-blue/?do=findComment&comment=2229245

• Buggy driver: Adrenalin 2020 Edition 20.12.1
• https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-12-1

• Older driver that doesn't have the bug: Adrenalin 2020 Edition 20.11.2
• https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-11-2

If you are seeing everything pink, the issue is the graphics card driver. The best solution is to update the graphics card drivers.

If for any reason, this is not an option:

• Enable the Advanced menu with Ctrl-Alt-D, if it isn't already
• Then Advanced → Debug settings → RenderMaxTextureIndex → Set this to zero
• This should fix the pink textures but may also cause a drop in your FPS (Frames per second)

Alternately, you can go to Preferences→ Graphics -> Hardware Settings→ Enable OpenGL Vertex Buffer Objects - and disable that.

If you occasionally see an explosion of colored shards and shapes across your screen, these are graphics visual artifacts, and there are various causes for them. One is the lack of OpenGL support with ATI/AMD graphics cards and drivers. While ATI/AMD graphics can be good graphics cards, the drivers can also be finicky for SL.

The workaround to clear away the artifacts is found in Preferences - Graphics - Hardware Settings - Enable OpenGL Vertex Buffer Objects. Toggle that setting off, then back on again when you see the artifacts. You want to keep this setting enabled as it gives a considerable boost to your FPS.

For ease of access, you can add this setting to your Quick Preferences. The debug setting is RenderVBOEnable and use a simple Radio on/off option http://wiki.phoenixviewer.com/fs_quick_preferences#adding_removing_settings

The viewer may behave as though Build → Options → Show Hidden Selection is enabled, even if it isn't, when Advanced Lighting Model is enabled. No current solution; for a workaround, disable Advanced Lighting Model when editing. Refer to this Firestorm Jira report and this SL Jira report.

This is related to the “Selection Outlines” problem above. Refer to this SL Jira report, which includes a view of the axis display problem.

There is no fix; for a workaround, disable Advanced Lighting (in Preferences → Graphics → General) when editing.

VBO is known to cause crashes in multiple different scenarios with older graphics cards. So one thing to try:

• Disable VBO: Run the viewer and before logging in, press Ctrl-P to bring up the Preferences window. Then click on Graphics → Hardware Settings tab. Make sure that “Enable OpenGL Vertex Buffer Objects” is not checked. Note this may result in lower FPS.

The AMD Raptr software is known to cause viewers - and games - to crash. This has been discussed on Steam; for example, see this thread. Check to see if you have Raptr installed; if so, try uninstalling it.

AMD ReLive has been discovered to interfere with unlinking shortcut Ctrl+Shift+L. See Linden Lab bug report BUG-226375.
For more information, including how to disable AMD ReLive, see AMD's support page.

Catalyst 15.7.1 drivers or newer.

• Catalyst 15.7.1 drivers or newer.
• Rather than relying on the built-in Windows driver update function, visit the AMD site directly and update from there; click here to locate the drivers for your system.