• In most cases, pressing Ctrl-R to toggle run mode will get you back into walk (though it may in some cases be necessary to hit Ctrl-R more than once).
  
  
• If you are wearing a scripted AO (animation overrider), turn off any “running” features it has.
  
  
• If you are using the Firestorm built-in AO (animation overrider), make sure there are no running animations in the “Walking” or “Standing” categories.

Ref. BUG-6825

In one specific case, the above will not work. Specifically:

• You have Preferences → Move & View → Movement → Tap-tap-hold to run enabled.
• Press shift, then tap-tap-hold the left or right arrow key

That gets you running sideways. If you release shift before the arrow key, you will be stuck running.

To stop running, you have to repeat the sequence: press shift, then tap-tap-hold left or right arrow.

Oh hi! I didn't see you come in! You're probably here because you missed the message of the day. It went by to fast, it was to long, or you clicked a link in a goofy motd set up to get you here!

Anyway, if you missed the message of the day and would like to see it again;
At the top of your screen find the “Content” menu and click it.
In the menu that drops down, way down at the bottom select, “Message of the Day”.

There it is, in your local chat as a system message.

[11:28:02] [Firestorm Tip! Did you know you ca… Stop… Wait… Go back… I didn't get to read it all! Grrrr! Clickies! http://wiki.phoenixviewer.com/motd]

You can also scroll down this page and see ALL the current messages of the day in the “events, tips, help and gateway” message of the day rotation. (I keep this page bookmarked as a fast reference to important wiki pages.)

The Firestorm Message of the Day is currently running on a rotation of thirty seven preset tips, help, gateway and fun messages and/or a varying amount of event messages of the day. All of which are displayed at random when you log in depending on which “MotD Cartridge” is loaded. Go ahead, try it, relog, and unless the message of the day is promoting a special event¹⁾ you'll see something different.

The preset messages of the day are split between tips to make your Firestorm Viewer experience more efficient and enjoyable, help topics to help resolve common Firestorm Viewer issues, gateway to spread information about the Firestorm Gateway and fun just because.

I'll list the message of the day presets below so you can see what's in the rotation.

These are the current messages of the day for events which are currently running and have been approved for a Firestorm message of the day;

MOTD: EVENT: 2018 SciFi Expo Registration
The SciFi Expo in support of The American Cancer Society's RFL SL is now accepting applications for their event running May 12 to 20! CLick to sign up! https://slscifiexpo.wordpress.com

These are displayed randomly and are broken down into three groups;

Tips: Which provide tips on how to get the most out of the Firestorm Viewer and are meant to improve your Second Life experience in some way.

Help: Which provide assistance on self resolving common Firestorm problems which are seen the most in the Firestorm Viewer help groups. These may have also been requested by the Firestorm Support Team at some point.

Gateway: Coming soon! These provide information on what's going on at the Firestorm Gateway, events, event spaces, classes and more.

I'll break them into the same groups below;

MOTD: TIP: Firestorm Classes 1Temporarily removed from the rotation.
Did you know Firestorm has classes on how to use the Firestorm viewer? We even have an open question and answer session after each class! http://wiki.phoenixviewer.com/firestorm_classes

MOTD: TIP: Firestorm Classes 2Temporarily removed from the rotation.
Did you know Firestorm offers classes on how to get the most out of the Firestorm viewer? Click to find out more about these classes and when they are! http://wiki.phoenixviewer.com/firestorm_classes

MOTD: TIP: Avatar Complexity
Firestorm tip! Why is my friend a colored shape? What is this complexity popup thingy? Click here to find out more about this lag reducing feature! http://wiki.phoenixviewer.com/fs_avatar_complexity_settings

MOTD: TIP: FS Bridge, Trolls Not Included
Firestorm Tip! The Firestorm BRIDGE is enhancing your SL experience, but you may not even know it! Click here to find out how! http://wiki.phoenixviewer.com/fs_bridge

MOTD: TIP: Can Not Log in to SL
Firestorm Tip! Can't log into Second Life? STOP! DO NOT reinstall firestorm! Save yourself a lot of trouble and check here first for possible grid issues https://status.secondlifegrid.net/

MOTD: TIP: Contact Sets
Firestorm Tip! Contact Sets allow you to organize friends and non friends into manageable groups and categories! Learn more about them at http://wiki.phoenixviewer.com/fs_contact_sets

MOTD: TIP: IM Tab Sorting
Firestorm tip! Did you know you can click and drag your IM tabs in the conversations window to sort them to your liking. For more chat tricks see http://wiki.phoenixviewer.com/fs_chat

MOTD: TIP: Customizable Quickprefs
Firestorm tip! Did you know you can add your most commonly used settings to the Quick Prefs? http://wiki.phoenixviewer.com/fs_quick_preferences

MOTD: TIP: Missed the MotD
Firestorm Tip! Did you know you ca… Stop… Wait… Go back… I didn't get to read it all! Grrrr! Clickies! http://wiki.phoenixviewer.com/motd

MOTD: TIP: Outfits
Firestorm tip! Did you know the Outfits feature can help you quickly change what you're wearing without digging around in your inventory? http://wiki.phoenixviewer.com/my_outfits_tab

MOTD: TIP: Camera Controls
Firestorm tip! Something catching your eye? Hold down your ALT key and click it, then roll your mouse wheel! Interested in more? See http://wiki.phoenixviewer.com/fs_movement_and_camera#view

MOTD: TIP: Toolbars
Firestorm tip! Did you know you can add your commonly used Firestorm windows and floaters to the toolbars? http://wiki.phoenixviewer.com/toybox

MOTD: TIP: SL World Search
Firestorm tip! Looking for something in world but, can't find it? Try a search! http://wiki.phoenixviewer.com/floater_search

MOTD: TIP: Replace Links
Firestorm tip! Gah my inventory links are borkened! Have no fear, Replace Links are here! Fix those broken links, http://wiki.phoenixviewer.com/fs_linkreplace

MOTD: TIP: Skins
Firestorm tip! Wanna change the way firestorm looks? Then change it! http://wiki.phoenixviewer.com/preferences_skins_tab

MOTD: TIP: Settings Backup
Firestorm tip! Better safe than… NOOOOOOO! You should regularly back up your Firestorm settings. You never know when…. http://wiki.phoenixviewer.com/backup_settings

MOTD: TIP: Auto Replace
Firestrom tip! Firestone? Firestorm! If only Firestorm had an auto replace. Oh wait! it does! http://wiki.phoenixviewer.com/fs_auto_correct

MOTD: TIP: Preference Search
Firestorm tip! Is a Firestorm setting playing hide and seek and causing you to pull out your hair? Find it fast with preference search! http://wiki.phoenixviewer.com/fs_preferences

MOTD: TIP: Chat Shortcuts
Firestorm tip! Did you know when chatting you can hold down your ctrl key when you press enter to shout and the shift key to whisper? http://wiki.phoenixviewer.com/keyboard_shortcuts

MOTD: TIP: Keyword Alerts
Firestorm tip! Did you miss a message in chat? Did someone say your name while you were doing something else? Check out Keyword Alerts! http://wiki.phoenixviewer.com/preferences_chat_tab#keyword_alerts_tab

MOTD: TIP: FS Wiki
Firestorm Tip! Did you know Firestorm has its own wiki? Find out how features work, how to fix common viewer issues and more! Check it out, bookmark it, study it! http://wiki.phoenixviewer.com/

MOTD: TIP: Inventory Count
Firestorm Tip! Do you have more inventory than you thought you had? Inventory count now includes folders! Click for more http://wiki.phoenixviewer.com/my_inventory_tab

MOTD: TIP: Elements
Firestorm Tip! Elements? What is this, chemistry class? No silly, Elements is the count of Items/Folders in that folder! Click for more http://wiki.phoenixviewer.com/my_inventory_tab

MOTD: HELP: Bakefail Badness
Firestorm Help! Are you feeling overly misty as an orange cloud? Are you missing your avatar? Are you thinking, clouds belong in the sky, not on me! Click here to fix the cloud http://wiki.phoenixviewer.com/fs_bake_fail

MOTD: HELP: Camera Messed Up
Firestorm Help! HALP! I know my head looks awesome but I'm stuck staring down at the top of it! Why am I staring at my butt? What is wrong with my camera?! click click clickie! http://wiki.phoenixviewer.com/fs_camera

MOTD: HELP: Teleporting Woes
Firestorm Help! What is up with these teleport fails? Disconnected?! OMG again! Click here to help prevent TP issues! http://wiki.phoenixviewer.com/fs_tp_fail

MOTD: HELP: Slow Rezzing
Firestorm Help! Did you know many common rezzing problems can be solved by you? Clickies! http://wiki.phoenixviewer.com/slow_rez

MOTD: HELP: Slow Rezzing Mesh
Firestorm Help! Did you know many common mesh rezzing problems can be solved by you? Clickies! http://wiki.phoenixviewer.com/mesh_issues

MOTD: HELP: Getting Help NAO
Firestorm Help! HALP! My Firestorm is broken and I need help NAO! Have no fear, click here! http://wiki.phoenixviewer.com/getting_help

MOTD: HELP: Getting Help Dont Panic
Firestorm Help! Sudden viewer problems? Not sure what to do? Don't panic! check out our wiki: http://wiki.phoenixviewer.com/getting_help

MOTD: HELP: Voice Issues
Firestorm Help! Have you lost your voice? Firestorm voice not working for you? Why not drink a tall glass of http://wiki.phoenixviewer.com/fs_voice

MOTD: HELP: Rick and Morty Lost Login Info
Oh geez, Rick, Firestorm lost my login info again! Well, Morty, try starting here to fix it, http://wiki.phoenixviewer.com/fs_stored_passwords#failed_to_decode_login_credentials

MOTD: HELP: Help Help Help You
Firestorm Help! Need help? Help us help you! Learn how to use the Firestorm support group to get the best help! http://www.firestormviewer.org/firestorm-help-groups-tips-rules-and-guidelines/

MOTD: HELP: Second Life Account Questions
Firestorm Help! Need help with your Second Life account matters? Go to Avatar Menu - Account, or login to your Dashboard at https://secondlife.com/my/account/

MOTD: HELP: Dont Clear Your Cache
Firestorm Help! Having viewer problems? Please don't clear your cache or reinstall the viewer as the first thing you try. Instead, see this page for how to get help http://wiki.phoenixviewer.com/getting_help

MOTD: HELP: Missing Inventory
Firestorm Help! Ummmm, I know I had more things in my inventory than this! Help! I'm missing inventory! what can I do? http://wiki.phoenixviewer.com/fs_missing_inventory

MOTD: GATEWAY: none yet

MOTD: FUN: Rhubarb Pie
Firestorm fun! Feeling hungry? try a Rhubarb Pie, Firestorm style! http://wiki.phoenixviewer.com/rhubarb_pie

This section is changing as we speak!

* if a main MOTD is set, that one is always shown
* if random MOTDs are set and no main MOTD is set, they will be randomly shown at login and during TP
* if an event MOTD is set, that is always shown at login and then, during TP either the main MOTD or one of the random MOTDs

There are different kinds of problems with missing inventory that can take place; those that are controllable at the viewer or computer end are generally reversible. Problems caused by the Second Life asset server are not always fixable.

If items that you rezzed out in-world are missing, then refer to this page instead.

• If the number of items appears correct, but not everything is showing, reset your inventory filters. On most viewer skins, this means clicking the Gear menu at the bottom of your inventory and selecting “Reset Filters.” On Vintage skin (this is what you're using if you logged in with Phoenix Mode) or Ansastorm skin, click Inventory → Reset Filters in the inventory menu.

• If you are looking for Marketplace items using Inventory search, and they are not showing, ensure that you have the Received items folder shown in inventory, rather than as a button: Preferences → User Interface → Interface Windows → Show the Received Items folder in normal inventory. Or, click the Received button to see what items are in there.

• If a system folder is missing, you may have opted to hide empty system folders: Preferences → User Interface → Interface Windows → Hide empty system folders from inventory.

• In your inventory, type letters into the search filter. It doesn't matter what letters; the purpose is to prod the search into finding more items. If the fetch stalls again, pick a different letter.

• For any/all folders that appear to be missing inventory, try creating a new item, of the appropriate type, in the folder. So for example, if you appear to be missing things in the Clothing folder, right-click the folder name → New Clothes → New Shirt. Then relog.

• Try clearing your inventory cache. Open Preferences -> Network & Files -> Directories, then click the Clear Inventory Cache button, then relog.
  Note: If clearing inventory cache does not fix the problem the first time you try it, then it probably won't work on additional attempts, so don't keep doing it (though multiple relogs without cache clears may help).

If your inventory is still not loading fully, then the issue may be a network or connection problem. General suggestions for problems that may be connection-related are:

• If you are on a wireless connection and are able to wire it in, do so.

• Reboot your router/modem, leaving it unplugged and unpowered for a minimum of two minutes before powering it back up again.
  • If you have access to a different connection, try connecting your computer to it temporarily.

• If the inventory is still not fetching all the way, view our page on bandwidth and speedtests to make sure your bandwidth is set optimally in the viewer. Although it may seem counter-intuitive, we have found that lower bandwidth settings usually allow for more reliable inventory loading than higher settings.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• Please download the official SL viewer, install it, log in on it and see if the items show up there. If they do, then to make sure that you aren't being misled by cached inventory on SL viewer, wipe inventory cache there as well, and then see if your inventory fully fetches. If it does, then the problem is probably either loading or caching in Firestorm, and you can follow the set of suggestions below under “Advanced Method: Inventory Copy from SL Viewer.”
  If the missing items do not show up on SL viewer either, then file a support ticket with SL for assistance, making sure to specify that you have the problem with SL viewer.

Back on Firestorm, if your inventory count still looks lower than it should be or stalls in the middle of fetching items, then:

• If the above steps have not worked for you, continue on to the next step:

Start by finding your avatar key while logged into Firestorm or another viewer that displays it - see the figure to the right; the UUID is highlighted in green.

It is a string of letters and numbers that appears in your legacy-style profile, though the exact location will vary because different skin options display it differently. If you use web profiles, you will need to switch into the legacy profile to find it. (In Firestorm, this is in Preferences -> User Interface -> Interface Windows→ Use web profiles by default.) You can return to the web profile style afterward. When you find your key, just copy it down somewhere.

Now you will need the latest release version of the SL viewer, so if you don't have it installed yet, download and install it. Then, log into the SL Viewer and get your inventory loaded in that viewer. This might work with any other viewer, as well, but the SL Viewer is the only one we've tested with. Once your inventory is loaded there, log out.

Locate your Second Life cache folder and your Firestorm cache folder on your hard drive. Our clearing cache page will help you locate where that is (just replace “Firestorm” with “SecondLife” in the path name. Don't clear either cache! Just use the paths shown to find the folders.

Note: You must be LOGGED OUT of both viewers before doing the next step.

In the Second Life cache folder, find the file named with your avatar key and ending in “inv.gz”. Drop or copy this file into your Firestorm cache folder. Allow it to replace the one there.

Log into Firestorm and check to see if your inventory is there.

Avoid clearing cache or you may need to do this process again.

Please note: Under normal circumstances, you should not share cache between viewers because it can cause other weird problems. This suggestion should not be read as an indication that setting your cache in different viewers to the same place would be useful. It won't be.

For additional ideas, also refer to the Second Life wiki page on Inventory Loss.

If you're looking for a missed MotD or more information on the current MotD rotation, click here.
If you're looking for how to get your own event in the Firestorm Message of the Day, keep reading!

The events we promote on the viewer Message of the Day are:

• Not for profit, community events organized, hosted and/or sponsored by the community.
• Charity events that benefit good causes.

The idea behind what we agree to promote and what we don't are simple. If it's going to benefit you financially either directly or indirectly (publicity stunt), we are not going to promote it. However, if it's purely for residents, hosted by residents with no profits or financial benefits either directly or indirectly to you or those involved, we will consider it. We have always been, and will always be, about the community.

We cannot however promote religious events or anything that may offend or exclude other races, creeds, cultures or persons. For example, we were asked to promote Memorial Day, and while we support troops all around the world 100%, it is an American event which other countries do not participate in. That makes it exclusionary and not something that qualifies for us to promote.

Note: we do not promote anything on the login page itself. Just the Message of the day.

(Information extracted from this blog post.)

Partial day events, events that don't run all day and only run for a few hours¹⁾ will not receive a 24 hour Message of the day. It's a waste of valuable Message of the Day space. Approved partial day events Message of the Day will be run for two hours preceding the event and will end five minutes after your event has begun.²⁾The rule regarding this is still being discussed internally, it may go into effect or be removed.

Your Event must be suitable for a 'General' audience.
This includes the region hosting your event, as well as your web site and all its contents including any advertisements that may appear on your web pages, (not only the page we will be linking to in the MotD).

Events on 'Mature' regions will be considered on a case by case basis only and we must be given early access to your event space for assessment. ³⁾
If your event space is closed to the public prior to your event opening, please add “Animal Resident / a46fc033-40e8-4378-927c-81f35451be0c” to any necessary access list or group so your event space can be checked for anything that may need to be addressed before your requested message of the day run time.⁴⁾

Adult events and events on 'Adult' regions will not be promoted in the Firestorm Message of the Day.

If in doubt, ask yourself these questions:
Would I want my grandmother attending my event?
Would I ask a kindergarten class to attend my event?
Would I ask my co-workers to attend my event?

See Maturity ratings - Second Life, for more information about Second Life maturity ratings.

Make sure the page on your website we will be linking to in the Message of the Day:

• Has an easy to find and prominently displayed SLURL to your event.
• Is clear and to the point about your event. ⁵⁾
• Is easy to read. ⁶⁾
• Has your contact information if you wish to provide it.
• Doesn't send people clicking on other links to find what they want to get to your event.

You should save promoting your overall web site and more information about your event for your event. Once people are at your event you can tell them what ever you want, it's your event! The page we link to in the Message of the Day should be focused on getting people to want to go to your event.

When designing the web page we will link to for your event;
Keep in mind, when people see the Message of the Day they are trying to log into Second Life, not your web page, if your web page doesn't give them what they want, and quickly, most won't stick around to find it.

Please please please be sure and promote your event in other mediums as well! See Priorities below as to why this is important!

• Message boards.
• Classifieds.
• Profile pics.
• Etc.

The Firestorm Message of the Day priorities governing what Message of the Day will be run at any time are as follows:

1. Real life global crisis. ⁷⁾
2. Linden Lab requested MotD issuing critical information regarding Second Life. ⁸⁾
3. Firestorm viewer related news.
4. Firestorm viewer related events.⁹⁾
5. Firestorm hosted events, not viewer related. ¹⁰⁾
6. Important Second Life community events. ¹¹⁾
7. Hot support topics from the in-world support groups.
8. Other messages of the day, these are on an automatic rotation¹²⁾.
   1. Other organization hosted events. Your MotD request. Rotated with other events as needed.¹³⁾
   2. Other organization event application requests. Your MotD request. Rotated with other application requests as needed.
   3. Firestorm classes. ¹⁴⁾
   4. Firestorm tips and help.
9. Linden Lab standard MotD.

If you have a community event that you would like promoted on our MOTD you can send a request to lassie@phoenixviewer.com for consideration. We do not charge for promoting your event nor will we accept any benefits, financial or otherwise. Though you can expect we may attend your event . Please provide your in-world name and details to the event. All events we promote are required to have a website we can link to.

The name of your event in the subject of your email. For example, MotD Request for Watching Grass Grow Event.

And in the body of your request:
If the following info is not in your request your Message of the Day will not run.

• Tell us a little about your event.
• The specific date range you would like your MotD to run.¹⁵⁾
• The URL for your event website.
• A secondary contact name¹⁶⁾.
• An in world name we can contact if needed.
• Optional, what you would like your Message of the Day to say.¹⁷⁾

Once this is received your request will be evaluated for inclusion in the Firestorm MotD. If you don't hear back from us in a few days consider everything good to go. We will email you if we need more information or if something is missing.
If your MotD is declined you will be replied to as to why your event MotD wasn't accepted.


Good luck with your event!

Included for transparency.

• Better define what is acceptable as a MotD and what isn't.
• Discuss whether or not to include an upcoming, in progress and or past MotD reference list, (and what to include in it).
• Finish the MotD application form.

Coming soon!
Click here to apply for a Firestorm MotD (Doesn't work yet.)
But is still a good template for what you should send us in an email about your event!

So you have the latest viewer and still can't see mesh - what's the deal?

Well, it isn't necessarily automatic. Depending on your specific hardware, certain settings that need to be enabled for mesh, may be set off by default.

Go to Preferences→ Graphics -> General; then enable Basic Shaders.

If this remains greyed out, then increase the level of Render Quality until Basic Shaders becomes enabled and can be checked.

Make sure you have a reasonable draw distance. If you have difficulty rendering mesh, lower it; if your draw distance is over 128, set it to 128, or less. (The optimal value for draw distance is entirely dependent on your own hardware; you will need to experiment to find what works best for you.)

In some cases, worn mesh attachments will not render properly still. Go to Preferences→ Graphics -> Rendering and disable both of the Alpha Mask Rendering options.

There are also rare instances of glitches where mesh that you are wearing appears worn by another avatar (yes, it is bizarre!). In that case, try going to Preferences → Graphics → General, and enable Hardware Skinning.

In some cases, low-end graphics cards or very old graphics drivers may require you to turn hardware skinning off rather than on. Before doing this, please try updating your graphics drivers and review the other options on this page, as turning hardware skinning off may reduce your performance.

If you have Webroot SecureAnywhere Antivirus, see Webroot Issues. For other antivirus apps, see our Whitelisting Guide, and be sure to whitelist all parts of the viewer. This may need to be done from scratch each time you upgrade to a new version.

If mesh is simply slow to appear, but does appear eventually, that is not necessarily a problem with mesh itself; please work through this page: Slow Rezzing.

HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

If none of the above work - and make sure you try all of them first! - then in the top menu bar, open Advanced → Debug Settings, type in Mesh2MaxConcurrentRequests and gradually decrease (not increase) the value. (If Advanced is not visible on the top menu bar, press Ctrl-Alt-D.) If it does not help, try increasing the value from the default. Under no circumstances should you increase this beyond 64. Please see this comment on a related JIRA ticket for an explanation of the possible drawbacks of increasing this setting. Additionally, we recommend returning it to default once the mesh you're trying to see is visible.

In most cases, this is due to the mesh item being made low LOD so as to reduce its land impact. You should never try to resolve this by increasing LOD above the maximum allowed in Preferences → Graphics → General (4), as that would result in greatly increased memory uses usually leading to a significantly increased rate of crashing. Rather, the issue is inherent in how the mesh item was made. So you either live with it, or replace the item.

This happens more frequently for those using ATI/AMD graphics and drivers, but has been seen occasionally with Nvidia graphics and drivers as well. Visit Graphics Glitches for ways to address this.

If you can see most mesh fine but a specific mesh item fails to render and/or displays a pyramid, triangle, or ducky when it's first worn or rezzed, then read on. This is caused by mesh that fails to load, and in many cases is a result of having too high a draw distance in the presence of a lot of complex mesh.

• Reduce draw distance significantly, then relog. That often clears the problem.
• If that doesn't help, reboot all your network hardware and then your computer.
• (If the problem occurs only on selected regions, it could simply be a symptom of region lag–see http://wiki.phoenixviewer.com/lag for information. In this case, there may be nothing you can do about it.)
• If this still doesn't help, then:

• Make sure you have hidden folders shown; see here. Then browse to:

• On Windows Vista, 7, 8 and 10: C:\Users[USERNAME]\AppData\Roaming\Firestorm or
  C:\Users\[USERNAME]\AppData\Roaming\Firestorm_x64
  (or use the environment variable %APPDATA% then drill down to the folder noted)
• On a Mac: /Users/[YOUR USERNAME]/Library/Application Support/Firestorm
• On Linux: ~/.firestorm
• In this Firestorm folder, open the folder that has the name of your affected account, e.g. whirly_fizzle
• Delete the files named texture_list_last.xml and texture_list_home.xml
• Login and see if the troublesome meshes then load.

• Back up your settings - see http://wiki.phoenixviewer.com/backup_settings
• Wipe your settings manually, as explained in http://wiki.phoenixviewer.com/fs_clearing_settings
• Log back in and see if the mesh renders correctly. If it does…
• Restore your settings (see the backup page above), then check the mesh again.

In Preferences → Graphics → General, make sure Basic Shaders and Hardware Skinning are enabled.

If certain mesh objects are invisible on Firestorm 5.0.11 on OpenSim grids, set the debug setting FSEnforceStrictObjectCheck to False. To change that setting, go to top menu, Advanced (Ctrl-Alt-D to enable Advanced, if it isn't), Show Debug Settings. Type in FSEnforceStrictObjectCheck, set to False, then close the DebugSettings window.
On OpenSim grids, mesh should never be uploaded using “Analyze”. Analyze should only be used on grids that support Havok.
On Firestorm 5.0.11, mesh uploaded with Analyze is likely to render invisible when FSEnforceStrictObjectCheck is set to true.
An in-depth discussion about this problem can be found here.

For up to date information on how to manage your SL Marketplace listings, it is best to consult SL documentation directly.

• Linden Lab Official:Viewer-Managed Marketplace FAQ

• Downloads
• Firestorm Release Notes

• For New Residents
• Basic Info on Getting Help
• Troubleshooting Guide
• Hot LL JIRA Issues Of The Day
• How to File a JIRA
• How to Contact Support
• Is My Viewer Safe?
• Office Hours
• In World Support Locations
• Firestorm Gateway Team

• Firestorm Classes

• Firestorm Gateway and the SciFi Community
• Latest Gateway Events News
• Firestorm Gateway SciFi Portal

• Login Screen Layout
• Viewer Modes
• The Viewer Layout

• Movement and Camera
• Chat
• Inventory
• Profiles
• Outfits
• Gestures
• Mouselook
• Editing Shapes and Other Body Parts
• People Panel Nearby (Radar), Friends and Groups are accessed here
• Contact Sets
• Using Search
• Streaming Audio and Video
• Voice
• Uploading Textures, Sounds, etc
• Right Click Menu

• Top Menu Bar
• Preferences
• Backing Up Settings
• Quick Preferences
• Cache - What It Is
• Keyboard Shortcuts

• Reporting Abuse
• Avatar Complexity Settings

• Client AO (animation overrider)
• Managing Groups
• Parcel Management
• Region Management
• Windlight: Water and Sky
• Avatar Physics
• LSL Bridge
• Move Lock
• Adjusting Font Sizes
• Building, Editing, Terraforming
  • Edit: General tab
  • Edit: Object tab
  • Edit: Features tab
  • Edit: Texture tab
    • Local Textures
  • Edit: Content tab
• Running Multiple Firestorm at Once
• Exporting and Importing Linksets
• Pathfinding
• Displayed Time Format
• Joystick and space Navigator

• Firestorm LSL Preprocessor
• Debug Settings
• Understanding Lag

• Phototools
• Backup / Restore
• Render / Derender
• Pose Stand
• Quick Preferences
• Custom Default Prim Parameters
• Customizing In-World Sounds
• Customizing the Button Bar - FS 4.0.1
• Client AO
• Camera Control
• Autoreplace
• People Panel / Radar
• Contact Sets
• Using the Command Line
• Build Tools

• Firestorm Class Recordings

• Obsolete Tutorial Videos

• Colour Scheme Tutorial

• Firestorm Source repository
• How to Make a Patch
• How to be a Good Development Neighbor
• Compiling Firestorm ViewerUnder Construction
• Translating the Firestorm UI

• Firestorm Blocks
• SL 2.0 - Explanation and Discussion Reference
• Firestorm Q&A Recordings
• Applying to Beta Test
• Team April Fools' Pranks
• MOTD Blurbs

• For Phoenix documentation, please click here.

• Firestorm Licenses
• Firestorm Privacy Policy
• Firestorm Viewer Communications to the Firestorm Server
• Firestorm Credits
• Message of the Day Advertising
• Main website

For instructions for Phoenix, please refer here.

Some anti-virus programs will incorrectly flag a viewer - or necessary components of a viewer - as a virus or threat. They may remove the suspected part completely, rendering all or part of the viewer non-functional. There is nothing we can do about this. However, it should be possible for you to tell your anti-virus that the viewer is safe; you will need to whitelist the viewer program as well as some components.

The following is a list of anti-virus software and how to whitelist. Naturally we cannot provide instructions for all existing anti-virus software, and the information here may be outdated. Therefore, it is strongly recommended that you consult the software manual for the specific program you use, for accurate and up to date information.

Here are the steps to follow to reinstall and whitelist a viewer in such as way that the anti-virus program doesn't “mangle” the viewer yet again:

1. Uninstall the viewer normally.
2. Disable the anti-virus software completely (in a few cases, this requires rebooting to make sure that the AV is not running anymore).
3. Reinstall the viewer, but make sure you do not install it back to the default folder suggested; install to a new folder. This step is vital.
4. In your anti-virus program, whitelist the following, per the instructions below (or better, consult the manual for your anti-virus software):
   • the viewer install folder
     • inside this, the viewer itself (firestorm.exe), slplugin.exe, slvoice.exe and llceflib_host.exe (for FS 4.7.9 and later).
   • the viewer cache folder
     • In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:
       • Windows Vista/7/8/10: C:\Users\[USERNAME]\AppData\Local\Firestorm
       • Mac: /Users/[USERNAME]/Library/Caches/Firestorm
5. Run the viewer to ensure that it is working correctly; do a test of search and voice to ensure that both work, checking that the respective plugins get loaded. Log out of the viewer.
6. Re-enable your anti-virus software and run the viewer again, repeating the tests above.

• Open the Adaware user interface
• Click Scan Computer (second icon from top)
• Go to Manage Exclusions and click View
• Click Add
• Navigate to main Firestorm application folder
• Click OK
• Repeat for Firestorm folders in User/Local and User/Roaming

• Open the Avast user interface
• Click Settings
• Click Components
• Click File-System Shield Customize
• Click Exclusions
• Click Add
• Click Browse and navigate to the Firestorm install folder
• Click OK
• Repeat for the Firestorm cache folder
• Click OK all the way out

• Open the AVG user interface.
• Click Tools→Advance Settings.
• Resident Shield→Exceptions.
• The Add the program (or file, directory) you wish to be excluded from scans.

Please see How to add antivirus exclusions (exceptions) in Bitdefender 2018
Also the User Manual, pages 99-100, for how to add exceptions to the Advanced Threat Defence Whitelist.

(derrived from https://community.f-secure.com/t5/Security-for-PC/How-do-I-exclude-a-file-or/ta-p/15398)

• Open Computer Security.
• On the main page of Computer Security, click Settings.
• Select Computer Security > Virus and spyware scanning.
• Select Other settings > Manual scanning.
• Click the Exclude files from the scan link. The Exclude from scanning dialog is displayed.
• Select the Objects tab.
• Select the Exclude objects (files, folders…) check box.
• Click Add.
• Navigate to and select the Firestorm install folder
• Click Add again
• Navigate to and select the Firestorm cache folder
• Click OK to close the Exclude from scanning dialog.

If Gatekeeper prevents you from opening Firestorm, there is a simple workaround: See “How to open an app from a unidentified developer and exempt it from Gatekeeper” on this page. Once you have allowed Firestorm to open via this method, Gatekeeper will not flag it on subsequent launches (until you reinstall Firestorm again).

For a longer-term method, please visit here for a tutorial on whitelisting using the Gatekeeper software.

In order to create an exclusion rule:

• Open application settings window.
• Select Protection on the left.
• Click the Trusted Zone button in the Exclusions block.
• Go to the tab Exclusion rules and click Add.
• Select an exclusion type in the Properties field: Object and/or Threat type.
  • Object
    Click select object and choose a file, folder or a mask to exclude.
  • Select a Component in the corresponding field. The rule will apply to the selected component.
  • Threat type. Click enter threat type to select a file, folder or a mask to exclude.

Rules can apply to the following protection components:

• Virus scan,
• File Anti-Virus,
• Mail Anti-Virus (Kaspersky Anti-Virus 6.0 for Windows Workstations 6.0.4.x only),
• Proactive Defense (Kaspersky Anti-Virus 6.0 for Windows Workstations 6.0.4.x only),
• Web Anti-Virus (Kaspersky Anti-Virus 6.0 for Windows Workstations 6.0.4.x only).

A scan if a disk or folder containing excluded objects scans the entire disk/folder except the excluded objects. Yet you can force scan excluded objects from the contextual menu (by right-clicking).

Also you can create an exclusion rule from within a report window:

• Right-click the report object you want excluded.
• Choose the option Add to Trusted Zone.

An Exclusion rule window will open. Make sure that you are satisfied with the new exclusion rule settings. Object name and threat type fields are assigned automatically on the basis of the report data. Click OK to create the rule.

See the bug reports filed:
Firestorm JIRA https://jira.phoenixviewer.com/browse/FIRE-21578
Second Life Bug Tracker https://jira.secondlife.com/browse/BUG-139337

The McAfee bug causes the error “Bad Image not designed to run on Windows. Windows Error 0xc0000020” to be reported on various DLL files. This issue first arose in August 2017, long after the prior two releases of Firestorm versions. The error can be triggered by different events, including but not limited to Windows updates.

McAfee has refused to acknowledge that this issue affects not only Second Life but also other applications. The only solution is to completely remove McAfee from your system and use another security software.

How to remove McAfee products from a PC running Windows:
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331

After removing McAfee completely, reinstall Firestorm following the steps at the top of this page.

https://support.microsoft.com/en-us/help/4028485/windows-add-an-exclusion-to-windows-defender-antivirus

For Win 10 (possibly also Windows 8.x):

• Open Settings and in the search field at the top right enter defender
• Click the Windows Defender Settings option.
• Exclude the cache
  • Click Add an Exclusion
  • Click Exclude a folder
  • Click in the address bar and type %LOCALAPPDATA% and press Enter
  • Click the Firestorm folder
  • Click the Exclude this folder button
  • Repeat this if you have more than one Firestorm folder (64-bit and 32-bit, for example)
• Exclude the viewer executables
  • Click the Exclude a .exe, .com or .scr process button
  • Navigate to C:\Program Files\Firestorm-Release64
  • Click Firestorm-bin
  • Click the Exclude This file button
  • Repeat this for SLPlugin and SLVoice - and llceflib_host (for FS 4.7.9 and later).
  • Repeat this for 32-bit Firestorm ( C:\Program Files (x86) )

Add exclusion to Auto-Protect and Risk scan

• Start Norton 360.
• Click Settings.
• Click Antivirus Protection.
• On the Scans and Risks tab, under Exclusion/Low Risks, click Configure next to Scan Exclusions.
• Under Scan Exclusions, click Add.
• Browse and select the disk drive or folder or file you would like to exclude and click OK. If you want to include subfolders within the folder, check Include Subfolders.
• Under Auto-Protect Exclusions, click Add.
• Browse and select the disk drive or folder or file you would like to exclude and click OK. If you want to include subfolders within the folder, check Include Subfolders.
• Click Apply > OK.
• Click Apply > Close

Norton Internet Security includes a feature called Download Intelligence. This works such that the user community reports downloads as good or bad. While this may be very helpful, it can also be unfairly detrimental to programs, especially when they are updated as they are then treated as totally new.

Therefore, if you use Download Intelligence, you are urged to disable it before attempting to download any of our viewers, in order to avoid them being incorrectly reported as infected with a virus. Refer to this page for instructions.

• Click on the “Antivirus” section of the UI.
• Click on “Advanced Settings” (bottom of the panel current version)
• Click on “Exclusions” tab
• Choose “Add”, then navigate to your Firestorm installation folder and put a check in the box to the left of slplugin.exe (and llceflib_host.exe for FS 4.7.7 and later), and everything else you want to exclude. Once you've checked something, the “exclude” button at the bottom of the panel is enabled. Click it when you've finished checking off everything you want to exclude.
• Click “OK” at the bottom of the “Exclusions” tab.

See this page for additional Panda tips for whitelisting files and folders: http://www.pandasecurity.com/homeusers/downloads/docs/product/help/is/2012/en/709.htm The page is out of date but the methods may still work.

• Right click PC Tools icon in taskbar → Open
• Go to Settings → Global action list
• Click “Add”, choose “File” & browse to your Firestorm installation folder & choose slplugin.exe - and llceflib_host.exe (for FS 4.7.9 and later).
• This will add the plugin(s) to the global whitelist.

To date (August 2015), there is no way to whitelist the entire cache folder in WebRoot. Therefore WebRoot may continue to cause severe problems including slow rezzing and viewer freezing.

If you test with WebRoot off and find your SL experience greatly improved, the only suggestion we have is to choose another antivirus program.

Some more more info on Webroot and the problems it has been known to cause, see this page.

For additional information:

• https://community.webroot.com/t5/Webroot-for-Business/how-to-set-file-and-folder-exclusions-in-the-webroot-console/td-p/189775
• https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-exclude-a-folder-from-being-scanned-in-the-latest-WSA-AV/td-p/78063

If you find that you are crashing frequently, then perhaps the suggestions here will be helpful. Please don't skim the page - read it carefully.

It is important to distinguish between two things: being logged out (disconnected), and crashing.

If a small window appears, saying that you have been logged out of SL, this isn't a crash. Rather, SL is disconnecting you, for one of a number of reasons, including:

• The region you are in is going down.
• During teleport, the SL servers may fail to hand you over to your destination and so log you out; help on that is given here.
• Your network connection has gone down.
• Your network connection has become poor or unreliable and SL has lost contact with your avatar.

Things to try - in order:

• reboot your router/modem, then your computer;
• make sure your bandwidth is set correctly - follow the instructions hereexactly as given;
• shut down any other programs that are making heavy use of your network connection, such as torrents;
• If you use Mac with Yosemite, see if this might be your case.
• If the problems persist still, try changing your DNS to Google, as explained here.

If you are being logged out when you edit appearance, or edit shape, or use the Appearance toolbar button, did you drop items into the Outfits folder that were not created via the Outfits/Appearance window? If so, remove those items.

Firestorm itself has crashed. The remainder of this page offers possible solutions.

• Update your Operating System. See the advice from LL, and the reasons behind it, here.

• (Windows-only)
  • If you are using an ATI (AMD) graphics card, then please refer here for known problems with these cards.
  • For nVidia users, please refer to this page.
  • Also for nVidia: if you recently updated your drivers and are experiencing crashes, try reverting to an older driver that worked for you.

• (Mac-only)
  • If you have Sierra plus Nvidia graphics, see http://wiki.phoenixviewer.com/mac_sierra
  • If you have El Capitan plus Nvidia graphics, see http://wiki.phoenixviewer.com/mac_el_capitan
  • If you crash when uploading images to SL or when saving snapshots to your hard drive, see http://wiki.phoenixviewer.com/mac_crash_upload

• In Preferences → Graphics → General:
  • Reduce Draw Distance by half (or more).
  • Reduce Max # non-impostor avatars.
  • Reduce Maximum Complexity by half (or more).

• Disable VBO: Run Firestorm and before logging in, press Ctrl-P to bring up the Preferences window. Then click on Graphics → Hardware Settings tab. Make sure that “Enable OpenGL Vertex Buffer Objects” is not checked.

• Several creators recommend specific debug settings in order for you to be able to better see their products. Sadly, some of these recommendations will lead to many people crashing more. For example:
  • RenderVolumeLODFactor should never be set over 4; a good value is between 2 and 3.
  • TextureLoadFullRes should never be enabled.

• (Grids other than SL only!) Disable HTTP Get Textures: Open the preferences window, then click on Graphics → Rendering tab. Make sure “Use HTTP Textures” is not checked. Please clear your cache if you change this setting.

• It is possible that your graphics settings are set higher than your computer can handle. To see if this is the case, go to Preferences → Graphics, and click on Reset (the circular arrow to the right of the quality slider). After doing this, you may still need to reduce Draw Distance and Max # non-impostor avatars, as mentioned above.

• If you have Shadows turned on, try turning them off. See this page for more side effects of shadows.

• Another thing you can try is: Develop → World → Dump Region Object Cache, then relog. (The Develop menu is revealed with Ctrl-Alt-Q, if you cannot see it.) This sometimes also helps deal with odd texture issues; it may need to be done several times.

• If clicking on a link or SLURL in Firestorm causes an instant crash: do you have AVG 2011 installed? If so, it probably flagged SLPlugin as malware. See here for more on this.

• If you have Webroot SecureAnywhere Antivirus, see Webroot Issues.

• If you are crashing when you try to upload a texture, please try disabling VBO, as described above. If you are on a Mac, this workaround may fix the problem.

• If the above tips do not help, you might benefit from a cache clear or viewer clean reinstall.

• If you find that a full manual cache clear allows you to log in, and you crash unless you do this, then there is a good chance that you have one or more problems with certain inventory items; please see this page for how to deal with this.

If you have eliminated all the possible causes for the crash and you are still crashing, it's time to submit a Support Request on our jira. In that request, you can include screenshots or videos, if they will help clarify your description, as well as your sysinfo and viewer event logs. Follow the steps in this link to create the request and add your logs.

Other suggestions below.

1. Open Default Programs by clicking the Start button and then clicking Default Programs.
2. Click Associate a file type or protocol with a program.
3. Click the file type or protocol that you want the program to act as the default for.
4. Click Change program.

In Firefox, goto Tools → Options → Applications Tab and scroll to Secondlife. Look to see if Firestorm is listed, if not, select “other”, then browse your hard drive to find the Firestorm.exe, click on it, select Open, then click Ok. (Reference: Applications panel—Set how Firefox handles different types of files.)

OR

Download and install the regular SL viewer - but don't run it.

OR

Try this if the above does not work:
http://www.linuxforums.org/forum/gaming-games-multimedia-entertainment/104105-how-firefox-calls-secondlife-slurls.html

Download and install the regular SL viewer - but don't run it.

If none of the above works, then try this as a last resort fix. Go into Chrome settings, the advanced Settings, at the bottom, then Reset Chrome. Please note that this will wipe all your customized Chrome settings.

The application that handles a URL is a system-wide setting, not tied to any one browser. You can change the setting like this:

• Download RCDefaultApp 2.1 from the RubiCode download page. Yes, it really will run on current versions of OS X, even though it also runs all the way back to 10.2.
• Install it according to the instructions int he README file.
• Go to the Apple menu at the top left. Select System Preferences… then Default Apps (near the bottom), then the URLs tab. Now scroll down until you see secondlife in the list on the left. Click on it.
• Now select the application you wish to use.

• Open Firefox and in the address bar type in “about:config”
• Now right click anywhere on that page and choose New and then Boolean to create a new Boolean entry, when prompted for the name of the entry enter “network.protocol-handler.expose.secondlife” (without quotes) then set the entry to 'false', click ok and your just about done.
• Now the next time you click a slurl you will be prompted to choose an application to open it with, just browse to the folder you installed Firestorm into and select the file named 'firestorm' (a shell script file). Then before you click Ok, make sure you check the little box to make Firefox remember your choice on how to open slurls. ¹⁾

Information gleaned from this page.

There is an alternative to clicking a link in a browser to have it pass control to the viewer. Some actually find this work around to be faster and use it normally:

• right click the SLURL link in your web browser and copy to clipboard
• in the viewer, paste the link into your local chat and hit Enter.
• open local chat history
• click the link shown there; you will be shown the location info with the option to teleport direct to it.

The fist thing to check is the viewer settings: Preferences → Network & Files → Connections, in the Web Browser section, make sure Use My Browser… is selected.

If you get an error saying that no program is associated with the action, or that it doesn't know how to hand that action, make sure your computer settings show that there is a default web browser. An easy way to tell is to open your browser; if you are asked to make it the default, then you need to do so.

Please note: Viewers play a minor part in voice functionality. The bulk of voice support is given by the external application called SLVoice, which is made by the SL voice provider, Vivox. Voice failures are almost always due to one of the following reasons:

• Your ISP is throttling or blocking the voice service;
• failure of the Vivox service;
• voice issues on the region you are on;
• voice being throttled by bandwidth set incorrectly - please check it by following the instructions here;
• voice hardware (mic, headset) not configured correctly in your operating system settings;
• voice hardware not configured correctly in the viewer;
• another application has your voice hardware in use (example, Skype);
• your anti virus software has “mangled” the voice application; see steps on this page: here.
• your firewall is blocking slvoice. Add slvoice to your firewall's exclusion/allow list.

Since 4.7.9, voice has not always connected to the voice servers. This is due to some coding issues that we inherited from the official SL viewer and that code's interaction with the latest voice files. The issue is documented on LL's Jira. A workaround is to disable and then re-enable voice. But if you're presented with the voice connection failure message that tells you “Voice communications will not be available”, you may need to disable voice and then relog before voice will try to reconnect.

Steps:

• Go to Preferences → Sound & Media → Voice, and untick “Enable Voice.”
• Relog.
• Wait 10-20 seconds, or until the viewer has finished rezzing the scene.
• Re-enable voice.

Most voice connection issues happen when the viewer tries to connect to voice during the login process. The workaround is to disable voice before you log out, and then only enable it after logging in when you need it. You can toggle Voice from the Media Controls at the top of the viewer (not enabled by default for Vintage or Latency skins) by hovering over the speaker icon and then checking or unchecking the last checkbox, or by going to Preferences ⇒ Sound & Media ⇒ Voice and checking or unchecking the top option.

If you have issues hearing but not being heard, or vice versa, then make sure that you headset is properly connected to your computer. Unplug it, then plug it back in, making sure it is fully inserted.

And on a related note, if you plug your headset in while logged into SL, you will very likely have to relog to get it to be recognised.

Due to the many different versions of each operating system (Windows, linux distros, Mac OSx's), it is very difficult to give specifics for each one. Nonetheless, make sure that your operating system is correctly configured for voice: that voice is going to your headset (or speakers, as you prefer), and that your mic is enabled and configured.

A bit more specifically, for Windows and linux, check in Mixer that SLvoice is listed, and not muted. Check that input and output devices are correct. For Mac, look in the Sound Preference pane.

• Go to Preferences→ Sound & Media -> Sounds. Find the Voice Chat slider and make sure it is not all to the left. Try increasing the volume.
• Make sure that Voice chat is enabled on that preferences tab.
• go to Preferences→ Sound & Media -> Voice. Click on Audio Device Settings. For Input and Output, use the dropdowns to select your voice devices (headset, microphone, whatever you use). It is best not to leave these at Default.
• Close Preferences and locate the Mic button on the button bar. Click the Lock checkbox then the actual button, and try speaking (hopefully, you went to Voice Echo Canyon so you can test).

Try reinstalling the drivers for your sound card, if you have one. Sometimes, these drivers conflict with the sound component of graphics card drivers. Similarly, you may have success by reinstalling your graphics card driver.

If voice still does not work, then continue working through this page.

If you find that voice cuts in and out, particularly right after a TP, and at the same time, you notice that things are not rezzing in for you very well (avatars, objects, etc), then the likely cause is that your router is being “overwhelmed” with texture transfers. So reboot your router/modem, and then your computer, and see if the problem is solved.

You can also try adjusting your bandwidth as explained here.

If that does not help, then proceed with the section below.

Chances are good that the problem lies with the SL servers or the voice provider, Vivox. Still, there are things you can try:

• Open Preferences, and go to Sound & Media → Voice, and click Reset (circular arrow).

• Shut down all applications that use, or can use, voice - like Skype, etc. Then relog.

• What sometimes helps to get voice working is disabling voice in Preferences→ Sound & Media -> Voice, hitting Ok, waiting a minute and then enabling voice and click Ok. When these methods fail (assuming voice usually works for you) it is usually the Vivox voice servers that are the problem.

• If this does not work at your current location, go to a region where other people are able to use voice at this time. One possibility is Firestorm Social, but any region where voice is known to be functioning is fine. Disable voice in Preferences→ Sound & Media -> Voice. Relog, using the last location selection on your login screen. Wait a couple of minutes. Reenable voice. Wait another couple of minutes (in other words, give the connection time to be established). If voice comes on, then the problem may have been the region you were in before. Was voice disabled there? If not, a region restart might solve the problem.

• Go to Preferences → Network & Files -> Connection and reduce your bandwidth setting to 500 (if it is not already set there). Repeat the above step to toggle voice off and back on. See here for more information on setting your bandwidth properly, but bear in mind that lower levels than those calculated there may be necessary for troubleshooting purposes.

• Log out of the viewer, then check Task Manager (or equivalent) and see if SLVoice is still running. If so, kill the process, restart the viewer and see if voice connects.

• Try a relog, or even a reboot of the computer.

• Sometimes device settings can reset, so check in Preferences→ Sound & Media -> Voice→ Audio Device Settings, to be sure that the input and output are set correctly.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• Does your headset/microphone work outside of SL? ie when using Skype, Yahoo or MSN

• Does your headset/microphone work in Preferences→ Sound & Media -> Voice→ Audio Device Settings?

• Is your voice chat volume turned up and not muted?

• Is the SLVoice.exe (simply SLVoice on Mac) that is in the Firestorm folder in the exceptions/allowed list for your firewall? If your firewall is turned off, turn it on and add the SLVoice.exe (or SLVoice) anyway.

• Check the bandwidth you are actually getting and what you have set in Preferences → Network & Files → Connection. Please refer to this page for specifics.

• Go to top menu, Advanced → Debug Settings, and in the window that opens, type: Cmdlinedisablevoice - then ensure this is set to FALSE. (Use Crtl-Alt-D to enable the Advanced menu, if it isn't.)

Some have issues with voice on Firestorm - specifically, “stuttering”, or SLVoice crashing when you unplug a USB device. The only work-around currently is to swap out the voice files.

• To this end, download this file; save it to your hard drive. Make sure you do not have Firestorm running. Then extract the files to your Firestorm install folder. (For Firestorm 32-bit viewer, this is typically located at C:\Program Files\Firestorm on 32 bit Windows, and C:\Program Files (x86)\Firestorm on Windows 64-bit. For Firestorm 64-bit Viewer, this is typically located at C:\Program Files\Firestorm.) When prompted, allow the replacement of existing files.

Try disabling compatibility mode, if enabled:

• Locate your desktop shortcut for Firestorm (if you use the pinned application on the task bar, make sure you pin the Firestorm shortcut, not the running viewer)
• Right click on the icon and select Properties
• Select the Compatibility tab
• Find “Run this program in compatibility mode for:” if it is set then disable this
• Make sure “Run as Administrator” is enabled (if this is greyed out, then you're probably already running as administrator, so you can ignore this step).
• Click Apply.
• Now log back into the viewer, and see if voice works (do you have the white dot over your head?). If not, go to Preferences→ Sound & Media -> Voice and disable voice; wait a few moments, then re-enable. ¹⁾

On Windows 7, if you find yourself being able to talk but not hear what others say, then a possible solution is to use the sound drivers from Vista. (This needs further confirmation.)

Every linux distro is different; and each distro may have more than one window manager to further complicate things. So tips can't be “absolute”; you will need to experiment and see what works for you. The following have been suggested by some as effective. But first….

In the Firestorm install directory, there's a text file (originally from LL) with tips on getting voice to work in linux. If you haven't read that, then you can try to see if it helps.

• Make sure you have ALSA and/or FMODEX available. FMODEX is supplied with Firestorm, normally. If you look at Help → About Firestorm, you should see a line that resembles this:
  Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.11.753 / OpenAL Community / OpenAL Soft: PulseAudio Software
  If that says “none” then you have no audio driver available to Firestorm and need to install one.

• Edit the firestorm shell script and remove the #. That will force LL to use FMOD rather than ALSA. Some say this is how to get voice working.

#export LL_BAD_OPENAL_DRIVER=x

• Some swear that the problem is PulseAudio, so you can try to remove that from your system. Be warned, however, that this could cause more problems than it solves. Make sure you remove only Pulse and not half the OS.
• Be sure to have the correct devices select in Firestorm for voice:
  
  Preferences → Sound & Media → Voice → Audio Device Settings (button) … input and output may not work if left at default; they may need to go to a specific device like “ALSA Capture on [device name]”.

Below are results for selected linux distros, based on input from Phoenix and Firestorm users. This will be updated as more information becomes available.

• ubuntu 16.04 64 bit + FS64: The following command installs a few 32-bit libs and voice works after. Maybe you need fewer 32-bit libs but that needs further investigation.
  Apparently, arch requires these as well - or some of them - though the exact lib name may be different.

sudo apt-get install gstreamer0.10-pulseaudio:i386 libidn11:i386 libuuid1:i386 libstdc++6:i386

• A new option is a debug setting, FSLinuxEnableWin32VoiceProxy, which when enabled will cause Firestorm to launch the Windows version of SLVoice.exe via WINE. To use this, you need to ensure that WINE is installed; install WINE with your package manager. An existing WINE profile/prefix is not needed, but will be used if present. Depending on your system, it may take several seconds before voice comes up.
  NOTES:
  * If you disable voice and then re-enable too quickly, WINE may not successfully restart and voice may fail to re-enable. If you get the warning that there was a problem connecting, you will need to relog before voice will re-enable. Thirty seconds between disable and enable should be enough.
  * There is a known related issue here
  * To speed up the initial loading of voice, use

  wine-preloader $HOME/path/to/firestorm/bin/win32/SLVoice.exe

  before launching Firestorm

If you are unable to connect to voice and you are also having problems with teleporting and/or loading your friends list, perhaps along with other things, then see the “Mac-specific” section of this page for instructions and more explanation.

Some Mountain Lion users experience a problem with voice output, while input works fine (that is, you can hear but you can't speak). To fix this, open the voice preferences for your viewer (Preferences→ Sound & Media -> Voice in Firestorm). Click the device settings button and select “built-in microph” as the audio input device and click OK. Reopen Preferences and go back to the device settings button to ensure you're getting sound in on the mic.

This window is used to customize the layout of the on-screen buttons. The window is accessed by right clicking any of these buttons.

You can drag and drop buttons to and from this window, from the tool bars. Tool bars exist on both sides of the screen, and at the bottom.

The buttons will be displayed according to each toolbar's settings: icons, text labels, or both.

The following toolbar buttons are available:

• About Land
• Animation Overrider
• Appearance
• Area Search
• Beacons
• Asset Blacklist
• Avatar
• Block List
• Build
• Camera Controls
• Chat
• Contact Sets
• Conversation Log
• Conversations
• Create Landmark
• Debug Settings
• Destinations
• Facebook
• Favorite Wearables
• Fly
• Gestures
• Grid Status
• Ground Sit
• Group Titles
• How To
• Inventory
• Map
• Mini-Map
• Mouselook
• Movelock
• Nearby Voice
• People
• Phototools
• Phototools Camera
• Picks
• Places
• Pose stand
• Preferences
• Profile
• Quick Prefs
• Radar
• Region/Estate
• Report Abuse
• Resync animations
• Search
• Show only Friends
• Snapshot
• Snapshot to Disk
• Sound Explorer
• Speak
• Statistics
• Teleport History
• Walk / run / fly
• Web Browser

Below are these three buttons:

• Clear all toolbars will remove all buttons from all toobars.
• Restore defaults will restore buttons as they would be on a clean install.
• Locked: If you enable this, it will prevent you from accidentally moving or removing buttons from the toolbars.

See this video for a tutorial.

• Account: will prompt you to open your SL dashboard in a web browser
• Marketplace Listings: Manage your SL marketplace listings.
• Buy L$: opens the floater to let you buy L$
• Inventory (Ctrl-I): opens your inventory
• Favorite Wearables: opens your Favorite Wearables
• Picks: opens the Picks and Classifieds window for creation and editing of picks and classified ads.
• Experiences: opens the Experiences window.
• Profile: opens your profile
• Appearance: opens the appearance floater at My Outfits (will be greyed out if you are a cloud; see here if that has happened to you)
• Choose an avatar: opens the Choose an Avatar window.
• Movement: opens the movement sub menu where you can set
  • Sit down (Alt-Shift-S): will sit your avatar down (not available if already sitting)
  • Fly (Home): this toggles will turn on fly mode (not available if sitting)
  • Stop Flying (Home): this toggle will turn off fly mode.
  • Always Run (Ctrl-R): toggles run
  • Force Ground Sit (Ctrl Alt S): This forces your avatar into a ground sit regardless of where your avatar is.
  • Move Lock (Ctrl-Alt-P): When enabled, will lock your avatar in place so it cannot be pushed.
    You will not be able to move yourself either, unless you enable Preferences→ Move & View -> Movement→ Lock and unlock position after stopping or starting movement.
  • Quickjump: If enabled, the viewer suppresses any pre-jump animation.
• Move Controls: toggles the movement controls floater
• Camera Controls: toggles the camera controls floater
• Avatar Health: opens the Avatar Health sub menu
  • Stop avatar animations: used to stop animations acting on your avatar
  • Stop avatar animations & revoke permissions:
  • Undeform Avatar: Attempts to undeform your avatar, to recover its normal shape after deformation after the use of oversized avatars or griefer objects.
  • Force appearance update (Rebake)(Ctrl-Alt-R): rebakes your avatar's textures
  • Refresh Attachments: In cases where attachments are “ghosted”, it will attempt to reattach them. Ghosted attachments are those that shows attached to you but others don't see them.
  • Reset Default Male Avatar (Character Test): forces your avatar to the default male
  • Reset Default Female Avatar (Character Test): forces your avatar to the default female
  • Show Avatar Complexity Information:
  • Lag Meter: Opens the Lag Meter window.
  • Recreate LSL Bridge: creates a fresh copy of the LSL bridge
• Snapshot (Ctrl-Shift-S): opens the snapshot floater
• Money Tracker: Shows a list of who last paid you; see this page for more information.
• Pose Stand…: Open the Pose Stand window; replicates the functionality of a pose stand.
• Preferences (Ctrl-P): opens your preferences window
• Toolbar Buttons: Opens the toolbar buttons window, allowing the button layout to be customized.
• Show HUD Attachments (Alt-Shift+H): Shows all HUDs that you have attached
• Show User Inferface (Alt+Shift+U): Shows the User Interface
• Exit Firestorm (Ctrl-Q): Closes Firestorm

• Online Status: opens the Online Status sub menu where you can set yourself to:
  • Away
  • Unavailable (Busy)
  • Auto-respond: (the auto-response messages are set in Preferences→ Privacy -> Autoresponse)
  • Autorespond to non-friends
  • Reject teleport offers and requests
  • Reject all group invites
  • Reject all friendship requests
• Friends (Ctrl-Shift-F): opens the Friends tab in the contacts list.
• Contacts (Ctrl-Alt-Shift-F): Opens or closes the contacts list.
• Contact Sets (Ctrl-Alt-Shift-C): opens the Contact Sets window, to manage your own groups of contacts
• Groups (Ctrl-Shift-G): opens the Groups tab in the contacts list.
• Chat (Ctrl-H): opens the nearby chat tab in the Conversations window
• People: Opens the people window.
• Conversations (Ctrl-T): opens the Conversations window
• Gestures (Ctrl-G): opens the Gestures window
• Facebook…: opens the Post to Facebook window.
• Twitter…: opens the Twitter window.
• Flickr…: opens the Upload to Flickr window.
• Voice Morphing:
  • No voice morphing: Enables/Disables voice morphing provided you are already subscribing to Linden Lab's voice morphing.
  • Preview: Opens the Voice Morphing Preview window.
  • Subscribe: Opens the Second Life Voice Morphing web page.
• Conversation Log: Opens the Conversation Log window.
• Nearby Voice: opens nearby voice, aka active speakers
• Block List: opens the people window → Block List

• Resync Animations: Restarts animations within your view; this allows couples dances to be resynchronized.
• Nearby Avatars (Ctrl-Shift-A): Opens the Nearby tab in the People window.
• Radar: Opens the Radar window.
• Teleport History (Alt-H): Opens the Places window, teleport history tab.
• Places: Opens the Places window.
• Destinations: Opens up Destination window.
• Events: Opens the SL Events web page.
• Mini-Map (Ctrl-Shift-M): Opens the Minimap
• World Map (Ctrl-M): Opens the World Map
• Region Tracker: Opens the Region Tracker window.
• Landmark This Place: Creates a landmark of your current location
• Location Profile: Opens the Places Profile window
• Parcel Details: Opens the About Land window
• Region Details: Opens the Region/Estate window
• Buy This Land: oOpens the Buy Land window (If you are on land that is not for sale, this will be greyed out)
• Show Owned Land: Opens the Owned Land window
• Show More: opens the Show More sub menu where you can chose to show
  • Ban Lines Enables or disables the ability to see ban lines around parcels to which you are not allowed access.
  • Beacons (Ctrl-Alt-shift-N) Hide/show beacons for some types of objects, like sound sources, particle sources, and so on.
  • Property Lines (Ctrl-Alt-Shift-P) Enables or disables showing lines at property boundaries.
  • Land Owners Colors land: Green is land owned by you, red is land owned by others, yellow is land for sale.
  • Coordinates: Shows your current coordinates in the menu bar
  • Parcel Permissions: Shows icons of your parcel rights
  • Advanced Menu (Ctrl-Alt-Shift-D): Hides/shows the Advanced Menu. This can also be done in Preferences→ Advanced.
• Teleport Home (Ctrl-Shift-H): teleports you home
• Set Home to Here: sets your home location to the point you are at; also saves a snapshot, which will be displayed when you log in to your home location.
• Sun Position: opens the Sun Position sub menu, where you can set the sun position to
  • Sunrise (Ctrl-Shift-U)
  • Midday (Ctrl-Shift-Y)
  • Sunset (Ctrl-Shift-N)
  • Midnight (Ctrl-Shift-X)
  • Estate Time
• Environment Editor: (Photographers might prefer that fast access available in QuickPrefs or Phototools) This has these sub-menus:
  • Environment Settings: Opens the environment settings window.
  • Water Presets: has sub-menus to allow water presets to be created, edited, deleted.
  • Sky Presets: has sub-menus to allow sky presets to be created, edited, deleted.
  • Day Presets: has sub-menus to allow day presets to be created, edited, deleted.
• Photo and Video: opens the submenu for
  • Phototools (Ctrl-Alt-P): opens the Phototools floater.
  • Cameratools (Ctrl-Alt-C): opens the Cameratools floater.
• Area Search: Opens the Area Search window
• Sound Explorer: Opens the Sound Explorer window.
• Animation Explorer: Opens the Animation Explorer window.
• Asset Blacklist: Opens the Asset Blacklist Window.
• Avatar Render Settings: Opens the Avatar Render Settings window.
• Always show Friends normally: This will show all friends as normally rendered avatar instead of a “jelly doll” image.
• Show Friends only: This will temporarily derender all avatars except those on your friends list. If you leave Preferences→ Move & View -> Teleports→ Keep 'Show Friends Only' enable after teleporting disabled, then this option will disable itself after teleport.

• Build (Ctrl-B): opens the Build/Edit window
• Select Build Tool: opens the Build Tool sub menu where you can select
  • Focus Tool (Ctrl-1)
  • Move Tool (Ctrl-2)
  • Edit Tool (Ctrl-3)
  • Create Tool (Ctrl-4)
  • Land Tool (Ctrl-5)
• Link (Ctrl-L): will link multiple prims
• Unlink (Ctrl-Shift-L): will unlink prims in a linkset
• Edit Linked Parts: allows you to edit individual prims in a linkset
• Select Elements: opens the Select Elements sub menu where you can choose:
  • Select Next Part (Ctrl-.)
  • Select Previous Part (Ctrl-,)
  • Include Next Part (Ctrl-Shift-.)
  • Include Previous Part (Ctrl-Shift-,)
• Focus on Selection (H): will focus your camera on an object you have selected
• Zoom to Selection (Shift-H): will zoom your camera on an object you have selected
• Object: opens the Object sub menu that allows you to:
  • Take: Takes the object back to inventory
  • Take Copy: Creates a copy of the object in inventory.
  • Duplicate (Ctrl-D): Creates a duplicate of the object next to the original object.
  • Edit Particles: Opens the Particle Editor.
  • Save Back to Object Contents If you drag the contents of an object directly onto the ground (rather than into your inventory first, then out onto the ground), and make changes to it, this function allows those changes to be saved back to the original object.
  • Return Object Returns the object to the owner.
  • Save as:
    • Backup: Opens the Backup window, allowing you to save the object to your hard drive.
    • Collada: Opens the Collada Export window, which you can use to export the object as mesh.
• Scripts: opens the Scripts sub menu where you can:
  • Show Script Warnings/Errors
  • Script Info (Counter): If the object is moddable, this will show script information for it.
  • Recompile Scripts (Mono)
  • Recompile Scripts (LSL)
  • Reset Scripts: this will only work if the object is moddable.
  • Set Scripts to Running
  • Set Scripts to Not Running
  • Remove Scripts from Selection: If the selected object is moddable, removes all scripts from it.
• Pathfinding: Options concerning Pathfinding.
  • Region Objects: Opens the Region Objects window.
  • Characters: Opens the Pathfinding characters window.
  • View / Test: Opens the Pathfinding console.
  • Rebake Region: Rebakes the region NavMesh, if there are pending changes - assuming you have rights to do so and Pathfinding is enabled for the region; will by greyed out otherwise. This can also be done by clicking the Pathfinding icon in the top menu bar.
• Options: opens the Options sub menu where you can:
  • Show Advanced Permissions: Refer to this SL Wiki page for more on Advanced (Debug) permissions.
  • Select Only My Objects
  • Select Only Movable Objects
  • Select Only Locked Objects
  • Select Only Copyable Objects
  • Select By Surrounding
  • Include Group-Owned Objects
  • Show Physics Shape When Editing
  • Show Selection Outlines (Ctrl-Alt-H)
  • Show Hidden Selection
  • Show Light Radius for Selection
  • Show Selection Beam
  • Snap to Grid (G)
  • Snap Object XY to Grid (Shift-X)
  • Use Selection for Grid (Shift-G)
  • Grid Options (Ctrl-Shift-B)
  • Set Default Permissions: Opens the Default Creation Permissions window.
• Upload: opens the Upload sub menu which allows you to choose what to upload (Same as the Upload item in the Avatar Menu):
  • Image (L$10): Opens a file selector, then the image upload window.
  • Sound (L$10): Opens a file selector, the the sound upload window.
  • Animation (L$10): Opens a file selector, then the animation upload window
  • Mesh Model: Opens a file selector to upload a mesh model; see the SL wiki for more info.
  • Bulk (L$10 per file): Opens a file selector where you can select multiple image files for upload.
  • Import Linkset: Opens the Import window, to upload a previous exported object.
• Undo (Ctrl Z): will undo the last changes made in the edit /build window
• Redo (Ctrl Y): will redo the last changes made with the undo command

• Search (Ctrl-F): opens the Search window
• SL Marketplace: prompts you to open the Marketplace web page
• L$ Market Data: prompts you to open the L$ market Data web page
• Script Library: prompts you to open the Script Library web page
• Firestorm Blog: prompts you to open the Firestorm Viewer Home web page
• Firestorm Flickr: prompts you to open the Firestorm Viewer Flickr web page
• Firestorm YouTube: prompts you to open the Firestorm Viewer YouTube channel
• Firestorm Twitter: prompts you to open the Firestorm Viewer Twitter web page
• Firestorm Plurk: prompts you to open the Firestorm Viewer Plurk web page
• Message of the day: this will show the message of the day in local chat. This also is shown during the login phase.

• Enable Viewer UI Hints: enables the tooltips on objects; this can also be done in Preferences→ User Interface -> General→ Hover tips.
• Firestorm Wiki (F1): opens the Firestorm Wiki page
• Troubleshooting: opens the Firestorm Troubleshooting and Quick Fixes Wiki page
• Join Firestorm Support Group: opens a window listing in-world support groups you can join, to get help.
• Firestorm Classes Schedule: opens the Firestorm Class Schedule page.
• Check Grid Status: opens the Grid Status web page
• Report Abuse: opens the Abuse Report window
• Report Bug: opens the "how to file a JIRA" page on our Wiki
• Bumps, Pushes & Hits: opens the |pushes and bumps window
• Enable Sysinfo Button: enables a button in IM window that lets you send your sysinfo
• About Firestorm: opens the About Firestorm window

This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.

• Debug: Opens the Debug sub menu where you can enable:
  • Show Top-level RLVa Menu: Enables showing the RLVa menu in to menu bar. If disabled, RLVa menu will show in Advanced Menu.
  • Show Debug Messages: Used when debugging RLV scripts and also to know when something RLV is being done to you by either a person or object.
  • Hide Unset or Duplicate Messages
  • Show Assertion Failures
  • Hide Locked Layers
  • Hide Locked Attachments
  • Enable Legacy Naming
  • Enabled Shared Wear
  • Rename Shared Items on Wear
  • Locks: Opens the Active RLV Locks window
• Allow OOC Chat: Allows Out Of Character (OOC) chat.
• Allow Temporary Attachments
• Forbid Give to #RLV
• Show Filtered Chat
• Wear Replaces Unlocked
• Console: Opens the RLVa console window
• Restrictions: Opens the Active RLV Restrictions window
• Strings: Opens the RLVa Strings window

Please use with caution

This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced

• Rebake Textures (Ctrl+Alt+R): (same as Avatar→ Avatar health → Force Appearance Update).
• Refresh Attachments:
• Set UI Size to Default: Reverts any changes made in Preferences→ User Interface -> General→ UI scaling.
• Set Window Size: Allows you to set the window size.
• Limit Select Distance: Limits your select distance to about 50m.
• Disable Camera Constraints: Allows camera to pass through solid objects.
• High-res Snapshot: Enables high resolution snapshots.
• Quiet Snapshots: Disables the snapshot sound and animation.
• Performance Tools: Opens the Performance Tools sub menu where you can enable:
  • Lag Meter: Opens the Lag Meter window.
  • Statistics Bar (Ctrl-Shift-1): Displays the Statistics window (often called the “stats bar”).
  • Scene Load Statistics (Ctrl-Shift-2): Displays the Scene Load Statistics window with focus on object load and cache performance.
  • Show Avatar Complexity Information: Displays an indicator of client draw “cost” above each avatar (replaces Avatar Rendering Cost).
• Highlighting and Visibility: Opens the Highlighting and Visibility sub menu where you can choose:
  • Cheesy Beacon: Animates the red world map beacon to make it look “cheesy” (enable it to see the effect).
  • Hide Particles (Ctrl Alt Shift =) : Disables rendering of particles. Another way of achieving this is to go to Preferences→ Graphics -> General and setting Max particle count to zero - or doing the same in the Quick Preferences panel.
  • Hide Selected: Makes the currently selected (edited) object invisible, until they are no longer selected.
  • Highlight Transparent (Ctrl Alt T): Makes transparent objects visible by highlighting them in red.
  • Show Mouselook Crosshairs
  • Hover Tips: Opens Hover Tips submenu
    • Show Tips (Ctrl-Shift-T): This allows you to set what hovertips, if any, you see (please check this first to enable hover tips)
    • Show Land Tooltips:
    • Show Tips On All Objects:
• Rendering Types: Opens the Rendering Types sub menu, which allows types of things to be shown or hidden. By default, these are all enabled. Disabling some can be useful if you are trying to find a lost object.
  • Simple (Ctrl-Alt-Shift-1): Textures without alpha channels.
  • Alpha (Ctrl-Alt-Shift-2): Textures with alpha channels
  • Tree (Ctrl-Alt-Shift-3): Linden plants.
  • Avatars (Ctrl-Alt-Shift-4): Bodies and attachments but not name tags.
  • Surface Patch (Ctrl-Alt-Shift-5): Terrain/ground texture.
  • Sky (Ctrl-Alt-Shift-6): Entire sky including clouds and sun/moon.
  • Water (Ctrl-Alt-Shift-7): Water surface only, view when under water is still tinted.
  • Ground (Ctrl-Alt-Shift-8)
  • Volume (Ctrl-Alt-Shift-9): All objects except Linden plants.
  • Grass (Ctrl-Alt-Shift-0): Linden plants.
  • Clouds (Ctrl-Alt-Shift- -)
  • Particles (Ctrl-Alt-Shift-= )
  • Bump (Ctrl-Alt-Shift-\): Legacy bump map and shiny effects.
• Rendering Features: Opens the Rendering Features sub menu:
  • UI (Ctrl-Alt-F1): Be VERY careful when using this, as the menu bar is hidden as well; make mental note of the key sequence so you can re-enable the UI when you need it.
  • Selected (Ctrl-Alt-F2): Display texture alignment crosshair boxes with “Select Face”.
  • Highlighted (Ctrl-Alt-F3)
  • Dynamic Textures (Ctrl-Alt-F4): Enable clothing and sculpt previews in texture upload floater.
  • Foot Shadows (Ctrl-Alt-F5)
  • Fog (Ctrl-Alt-F6)
  • Test FRInfo (Ctrl-Alt-F8)
  • Flexible Objects (Ctrl-Alt-F9): Enable/disable flexible prim effect.
• RLVa: This will menu option will show if chose not to show RLVa menu in top menu bar. This will show RLVa submenus.
• Media Streams Backup
  • Import Stream List XML: This will import the stream_list.xml file.
  • Export Stream List XML: This will export the media stream list from top menu → World Menu → Parcel Details→ Sound tab to a file called stream_list.xml to a folder of your choosing
• Use Plugin Read Thread: Uses a separate thread to read incoming messages from plugins. So in theory, this should give you a slight performance increase if you have a multicore processor and using the internal web browser or playing quicktime videos and so on.
• Clear Group Cache: Clears group cache
• Mouse Smoothing: Should help smooth mouse movement
• Release Keys: Releases permissions taken by worn attachments.
• Shortcuts: Opens the Shortcuts sub menu, showing some of the common keyboard shortcuts:
  • Search (Ctrl-F)
  • Show Advanced Menu-legacy shortcut (Ctrl-Alt-D)
  • DoubleClick Teleport (Ctrl-Shift-D)
  • Always Run (Ctrl-R)
  • Fly (Home)
  • Close Window (Ctrl-W)
  • Close All Windows (Ctrl-Shift-W)
  • Snapshot to Disk (Ctrl-`)
  • Mouselook (M)
  • Joystick Flycam (Alt-Shift-F)
  • Reset View (Esc)
  • Reset Camera Angles (Shift-Esc)
  • Look at Last Chatter (Ctrl-\)
  • Zoom In (Ctrl-0)
  • Zoom Default (Ctrl-9)
  • Zoom Out (Ctrl-8)
• Fly Override (Ctrl-Alt-V): Allows flight in no fly areas - NOT recommended
• RestrainedLove API: Enables/disables RLV (also in Preferences→ Firestorm -> Extras→ Allow scripted viewer controls)
• Show Debug Settings: Opens the debug menu window; use with caution.
• Show Develop Menu (Ctrl-Alt-Q): Shows or hides the develop menu on the menu bar.

Please use with caution

This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced

• Consoles: Opens the Consoles sub menu. These should all be disabled in normal use. If you find your screen filling with “strange” graphs and data, check here to make sure all are off.
  • Texture Console (Ctrl-Shift-3):
  • Debug Console (Ctrl-Shift-4): Scroll activity log on the main viewer window.
  • Notifications Console (Ctrl-Shift-5): Trace dialogs, alerts, notifications.
  • Fast Timers (Ctrl-Shift-9): Shows tasks performed per frame.
  • Scene Statistics: Plot complexity of objects in view.
  • Scene Loading Monitor:
  • Region Debug Console Opens the Region Debug Console.
  • Region Info to Debug Console: Dumps region flags and stats to log
  • Group Info to Debug Console: Dumps summary of active group info to log.
  • Capabilities Info to Debug Console: Dumps capability names and URLs to log.
  • Camera: Camera and agent position/rotation overlaid on screen.
  • Wind: Region wind speed and heading is overlaid on screen.
  • FOV: Camera field of view angle overlaid on screen.
  • Badge (Ctrl-Alt-Shift-H) (This won't toggle off……)
• Show Info: Opens the Show Info sub menu:
  • Show Time: Shows the time spent logged on in the lower right.
  • Show Upload Transaction: Gives a notification on upload, showing how much you were charged.
  • Show Texture Info: Shows texture information for the object under the cursor.
  • VRAM usage per object:
  • Show Avatar Render Info: Show load state and attachment weights for visible avatars.
  • Show Render Info: Displays information about the scene currently being rendered.
  • Show Matrices: OpenGL matrix info overlaid on screen.
  • Show Color Under Cursor: Shows the RGBA values for the color under the cursor, in the lower right.
  • Show Memory: Shows total viewer memory use overlaid on screen.
  • Show Private Mem Info: Private pool stats overlaid on screen.
  • Show Updates to Objects (Ctrl-Alt-Shift-U): Displays “clouds” of different colors when objects update.
• Force an Error: opens the Force an Error sub menu. Using any of these will probably crash you. Aimed at viewer developers.
  • Force Breakpoint (Ctrl-Alt-Shift-B)
  • Force LLError And Crash
  • Force Bad Memory Access
  • Force Infinite Loop
  • Force Driver Crash
  • Force Software Exception
  • Force Disconnect Viewer
  • Simulate a Memory Leak
• Render Tests: opens the Render Tests sub menu:
  • Camera Offset
  • Randomize Framerate: Add a random duration sleep with each rendered frame.
  • Periodic Slow Frame: Sleep half a second every 10 frames.
  • Frame Test: Capture buffer and pause.
  • Frame Profile: Dump GL stats to log.
  • Benchmark:
• Render Metadata: Opens the Render Metadata sub menu; these are normally all disabled:
  • Bounding Boxes
  • Avatar Hitboxes
  • Normals
  • Octree
  • Shadow Frusta
  • Physics Shapes
  • Occlusion
  • Render Batches
  • Update Type
  • Texture Anim
  • Texture Priority
  • Texture Area
  • Face Area
  • LOD Info
  • Build Queue
  • Lights
  • Particles
  • Collision Skeleton
  • Joints
  • Raycast
  • Wind Vectors
  • Render Complexity
  • Attachment Bytes
  • Sculpt
  • Texture Size
  • Texture Density
    • None
    • Current
    • Desired
    • Full
• Rendering: Opens the Rendering sub menu
  • Axes: Draw XYZ axis display centered on avatar plus region origin marker.
  • Tangent Basis
  • Selected Texture Info Basis (Ctrl-Alt-Shift-T): Show size and alpha channel presence for faces selected in editor.
  • Selected Material Info (Ctrl-Alt-Shift-M):
  • Wireframe (Ctrl-Shift-R): Show object geometry.
  • Object-Object Occlusion (Ctrl-Shift-O): Optimization, skip rendering objects that are hidden behind others.
  • Advanced Lighting Model: Enable deferred rendering.
    • Shadows from Sun/Moon/Projectors
    • SSAO and Shadow Smoothing: Wikipedia:Screen space ambient occlusion
  • Debug GL: Enable extra OpenGL error checking.
  • Debug Pipeline: Subset of Debug GL.
  • Automatic Alpha Masks (deferred): Force alpha test instead of blend if texture has little transparency (when advanced lighting on).
  • Automatic Alpha Masks (non-deferred): Force alpha test instead of blend if texture has little transparency (when advanced lighting off).
  • Animation Textures: Allows texture to be animated per llSetTextureAnim.
  • Disable Textures: Stop fetching new textures from the network.
  • Full Res Textures (dangerous): Disregard LOD and display all textures at full resolution. Increases network and memory use.
  • Render Attached Lights: Render local light sources on avatar attachments.
  • Render Attached Particles: Render particle systems emitted by avatar attachments.
  • Hover Glow Objects:
• Network: Opens the Network sub menu:
  • Pause Agent: Stop avatar movement updates. Local turns and interpolated motion will still appear.
  • Enable Message Log: Dump every protocol message to log.
  • Disable Message Log: Stop protocol message dump.
  • Velocity Interpolate Objects: When enabled it allows smoothed object motion between updates and for llTargetOmega motion to work. When it's disabled, stops “rubber band” effect at cost of these features.
  • Ping Interpolate Object Positions: Factor ping time into interpolation.
  • Drop a Packet (Ctrl-Alt-L): Simulate loss of a data packet.
• Dump Scripted Camera
• Recorder: opens the Recorder sub menu. This is used to record, and then playback, a sequence of your actions. For example, you can record yourself walking round, then when you play it back, your avatar will repeat that exactly. Useful for machinima.
  • Start Playback
  • Stop Playback
  • Loop Playback
  • Start Record
  • Stop Record
• World: Opens the World sub menu:
  • Sim Sun Override
  • Fixed Weather
  • Dump Region Object Cache: Send object cache statistics to log.
  • Dump Simulator Features to Nearby Chat
• UI: Opens the UI sub menu:
  • Media Browser Test: Opens embedded browser with Viewer URI Name Space test page.
  • Region Restart Test:
  • Web Content Browser (Ctrl-Shift-Z): Opens the internal browser.
  • FB Connect Test: For checking Second Life ShareAPI.
  • Dump SelectMgr: Info about selected objects to log.
  • Dump Inventory: Inventory UUIDs and names to log.
  • Dump Timers: Function call stats to log.
  • Dump Focus Holder: What UI element has keyboard focus to log.
  • Print Selected Object Info (Ctrl-Shift-P): Object details to log.
  • Print Agent Info (Shift-P): Avatar name and camera to log.
  • Double-Click Auto-Pilot
  • Double-Click Teleport
  • Debug SelectMgr: If this and Limit Select Distance are active, dump auto deselects to log.
  • Debug Clicks: Mouse button changes with coordinates to log.
  • Debug Views: Identify UI elements on screen.
  • Debug Name Tooltips: Identify XUI source for UI element under cursor. (alias of Show XUI Names)
  • Debug Mouse Events: Info about what has mouse focus to log.
  • Debug Keys: Text entry field activity to log.
  • Debug Window Process: Low level info for main viewer window to log.
• XUI: opens the XUI sub menu:
  • Reload Color Settings: Refresh from skin's colors.xml
  • Show Font Test: Open floater with type specimen.
  • Load from XML
  • Save to XML
  • Save XUI Names: Identify XUI source for UI element under cursor.
  • Show debugging info for views
  • XUI Preview Tool
  • Send Test IMs: Send dummy messages to test accounts.
  • Flush Names Caches: Clean avatar name cache.
• Avatar: Opens the Avatar sub menu:
  • Grab Baked Textures
    • Iris
    • Head
    • Upper Body
    • Lower Body
    • Skirt
  • Character Tests
    • Appearance To XML: Saves your avatar shape to a file; opens a file picker to allow you to select the destination folder, and file name. Shapes exported this way can be re-imported in the Appearance window.
    • Toggle Character Geometry
    • Test Male: Shortcut to wear “Male Shape & Outfit” from inventory Library/Clothing.
    • Test Female: Shortcut to wear “Female Shape & Outfit” from inventory Library/Clothing.
    • Allow Select Avatar: Avatars can be selected and “moved” with object editor, local effect only, movements do not appear to others.
  • Animation Speed
    • All Animations 10% Faster
    • All Animations 10% Slower
    • Reset All Animations Speed
    • Slow Motions Animations
  • Force Params to Default: Clear and refresh tweakable appearance settings.
  • Animation Info: Text over avatars with running animations and priorities.
  • Show Look At: Shows look at crosshairs.
  • Show Point At: Show destination for selection beam as a red crosshair.
  • Debug Joint Updates: Rapid summary of updates to log.
  • Disable LOD: For avatar bodies.
  • Debug Character Vis: Dump avatar and attachment visibility to log.
  • Show Collision Skeleton: Show avatar's “collision volume” joints. Used with fitted mesh and touch/select. Not used with simulator physics.
  • Show Bones:
  • Display Agent Target: Crosshairs with avatar's actual and rendered positions.
  • Dump Attachments: Attachment points, UUIDs, positions, visibility to log.
  • Debug Avatar Textures (Ctrl-Alt-Shift-A): Shows component textures for own avatar.
  • Dump Local Textures (Alt-Shift-M): Avatar texture info to log.
  • Reload Avatar Cloud Particle:
• Compress Images: Select a file and convert to .j2c, results to log.
• Enable Visual Leak Detector:
• Output Debug Minidump
• Console Window on next Run: Opens a window on the next run of the viewer, which shows internal information as the viewer runs. Useful for developers' to debug the viewer. Otherwise, keep this disabled.
• Set Logging level: This allows the level of detail of logging to be changed from the default (Info). The support team might request that you change this if attempting to diagnose a problem; otherwise, it should always be left at default.
  • Debug
  • Info
  • Warning
  • Error
  • None
• Request Admin Status (Ctrl-Alt-G): Request privileges. Only works if you are a Linden.
• Leave Admin Status (Ctrl-Alt-Shift-G)
• Show Admin Menu

It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.

Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).

To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.

Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.

: When hovering your mouse over this symbol, it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.

“Jellydolls” are a new anti-lag feature created by Linden Labs. You can use this feature to reduce your lag and to protect yourself against graphics-crashing devices worn by others.

For general information about Avatar Complexity (“jellydolls”), please see:

• Torley Linden's short video tutorial:

This will give you a good overview of how jellydolls work and how they can help you. Don't try to find the settings the way Torley describes, since those are the official SL viewer settings! See the rest of this page for the Firestorm settings.

• The official Second Life announcement: https://community.secondlife.com/t5/Featured-News/Why-are-all-these-people-made-of-colored-jelly/ba-p/3031255

• Inara Pey's blog: https://modemworld.me/2016/08/09/firestorm-4-7-9-50527-i-see-jelly-people/

• The Second Life wiki page: http://wiki.secondlife.com/wiki/Avatar_Rendering_Complexity

Please note: the official Second Life pages (above) describe how to find the settings in the official SL viewer. See the descriptions below for how to find them in Firestorm.

• This determines which avatars will appear as jellydolls to you, based on their complexity.
• Go to Preferences → Graphics → General → Maximum Complexity.
• Note: Lowering this slider will decrease your lag and turn more avatars into jellydolls; raising the slider may lag you but more avatars will be fully visible.
• Note: Moving this slider all the way to the right is not advised, as this sets this setting to “No Limit” — which means that no avatars will render as jellydolls to you, but you will be subject to lag and worn graphics crashers.

• Right click on the avatar's name tag and choose from the menu:
  • Render Normally – avatar will be affected by your complexity slider (above)
  • Do Not Render – avatar will be a jellydoll for you
  • Render Fully – avatar will be rendered fully even if over your complexity slider setting
• In the pie menu, these options are under More → More → Render.

Go to the top menu bar> World menu and select Always show Friends normally.

Go to the top menu bar> World menu and select Avatar Render Settings. Here you can change how avatars render for you. Refer to this page for details.

• Go to Preferences → General and set “Show Avatar Complexity,” “Only if too complex,” and “Show own complexity” as you wish.

• This appears in the top right of your screen.
• Go to Preferences → Notifications → Alerts, and move “Warn me if my avatar complexity may be too high” to the “Always show” box or to the “Never show” box, as you prefer.

• This appears in the top right of your screen when you change clothes/accessories.
• Go to Preferences → Notifications → Alerts, and move “Warn me about my avatar complexity changes” to the “Always show” box or to the “Never show” box, as you prefer.

• This shows complexity plus rank and area in hover text over avatars.
• Go to Avatar menu → Avatar Health → Show Avatar Complexity Information
• Note: The height of this hovertext cannot be adjusted.

Go to Avatar → Appearance and look at the bottom right of the window.

• Avatar - Appearance - Wearing tab (Ctrl+O)
• Wear the item and then remove it, noting the change to your avatar complexity in the upper right of the viewer.
• Wear the item. Edit it → in the Build floater, click “more info” → and see the number listed for “Display.”

These are the default settings that determine the threshold at which you view avatars fully rendered or as jellydolls. They correspond with the “Quality and Speed” slider located in Preferences → Graphics → General. When the settings are left at these defaults, avatars whose complexity numbers are below these thresholds will be visible, while avatars with higher complexities will appear as jellydolls to you.

• Low: 35,000
• Low-Mid: 100,000
• Mid: 200,000
• Mid-High: 250,000
• High: 300,000
• High-Ultra: 350,000
• Ultra: 350,000

• Allow Remote Scripted Viewer Controls (aka RLVa or RestrainedLove API): Enables RLVa (Requires restart).
  Documentation on RLV is available here and here.
• Always rez objects under the land group if possible: Many regions are set to only let objects be rezzed by group. When creating an object, the viewer will attempt to set the group of the object if the avatar is in the same group as set for the land.
• Create particle effects when scripts communicate: If this is enabled, when a script “chats”, the object containing the script will appear to generate swirling particles. Disable this option to turn that effect off.
• Deactivate tracking beacon when reaching the targetted avatar (⇐ 3m): Normally, a tracking becon (such as one set via map will vanish once get get within 3m of it; with this disabled, the beacon will remain visible until clicked.
• Disable Login Progress Screens: Disables the black login progress screen.
• Disable Logout Progress Screens: Disables the black logout progress screen.

• Enable progressive draw distance stepping: Enables PDD; the slider allows you to adjust the time in seconds between each draw distance increment.

• Enable LSL-Client Bridge: Enables the Firestorm bridge. See this page for more on what the bridge is and what it does.
• Flight Assist drop-down: The bridge can offer flight assist functionality, if this is enabled. Note that you should not wear any other scripted flight assist if you turn this on, as they will conflict. (Requires the bridge to be enabled.)
  Flight speed can be boosted; you can select by how much.
  Note that the SL flight height limit is now 5000m; below this, a flight assist is not required.

• Block left-click sitting on objects: Some objects are set such that a left click will result in sitting on them rather than touching; enable this if you want to avoid accidentally sitting on such objects. But note that this will prevent all left-click sitting; you will need to explicitly right click and select sit from the menu.
• Allow scripts to show map UI (llMapDestination): Certain teleport systems open the map for teleporting when clicked. Enable this if you wish to allow this feature.
  If you find the world map unexpectedly opening for you at some locations, and re-opening if you shut it, disable this setting temporarily, until you leave that location.

• Revoke Permissions: Removes an object's permission to animate or control your input. If this is not done, the object retains permission to animate your avatar indefinitely¹⁾:
  • Never (original behaviour): Objects will retain permission to always animate your avatar.
  • Revoke on SIT: Revokes permission when you sit on the object.
  • Revoke on STAND: Revokes permission when you stand up from sitting on the object.
  • Revoke on SIT and STAND: Revokes permission when you either sit or stand.
• Texture Lag Protection:
  • Automatically hide large objects with high texture area: Enabling this will cause objects with large texture area to not be rendered. This can be used to combat griefing done via specific objects.
  • Threshold: Sets the threshold area to use; prims over this value will not be rendered. This may cause some normal objects to not display either.
• Enable Spam Protection: These items allow you to protect yourself against various forms of spam, such as might be used in griefing attacks:
  • Max lines in a single message: this is the limit where the spam protection will start blocking messages from that source. ie. anything over this number of lines will be clocked.
  • Max events from same source: indicates the maximum number of events that can be recieved from a single source in 2 seconds before the source is blocked.
  • Sound play requests multiplier:
  • Sound preload requests multiplier:
  • Unblock all spam sources: will unblock anything that was blocked by the spam protection.
• Confirm before paying. Threshold: Shows a confirmation dialog before paying sums over this value. To always show a confirmation, set the value to 0 (zero).

• Amount that Avatar's head follows Mouse: Set both these sliders to zero if you do not want your avatar's head following the mouse cursor for unfocused mouse movement. They do not affect whether your head moves to look at something your camera is focused on.
  • Vertical range that avatar's head follows mouse: Controls how far or how little your head moves up and down to follow the movement of your mouse cursor.
  • Horizontal range that avatar's head follows mouse: Controls how far or how little your head moves left and right to follow the movement of your mouse cursor.
  • Disable random avatar eye movements: As the title suggests.

• Selection beam particle effects:
  • Beam updates/sec: Controls how many particles the stream uses
  • Scale: Width of beam particle effect
• Enable selection beam: Disable/enable the display of the particle beam
• Send selection data to chat: (Formerly called SL Particle Chat). If enabled, selection start/stop information, and global position of an object being selected (edited) are sent on chat channel 9000.

• LSL-Client Bridge external protocol integration:²⁾
  • Allow OpenCollar protocol to enable or disable the built in AO
  • Allow LockMeister protocol to enable or disable the built in AO

• Automatically change environment to use region/parcel settings: If enabled, your WL settings will change if you TP into a region that has windlight region-level windlight settings. This is the same as top menu bar→ World → Environment Editor → Environment Settings→ Always use parcel/region settings.
• Crossfade region environment sky presets changes made from quick prefs: Dynamically transitions sky settings.
• Crossfade region environment water presets changes made from quick prefs: Dynamically changes water settings.

• Use Firestorm Parcel Windlight sharing: Enables parcel level windlight sharing.
  • Auto apply WL settings from friend's land: If enabled the viewer will automatically see the windlight settings (no prompt) on a friends land if set.
  • Auto apply WL settings from my groups' land: If enabled the viewer will automatically see the windlight settings (no prompt) on group land if they are set.
  • Auto apply WL settings from any parcel: If enabled the viewer will automatically see the windlight settings (no prompt)on all parcels with it set by the owner.
  • Crossfade region environment changes for Parcel WL: Allows for dynamic changes between WL settings when a region with WL settings has parcels with their own, different, settings.
• Crossfading duration: You can indicate how long the above crossfade transition effect should last.
• Cloud Texture: You can select a different texture to be used to create Windlight clouds. Select from the drop down list. A relog is mostly likely required after changing.

Please refer to this page for more information on using Windlight with Firestorm.

NOTE: For a video tutorial on setting custom default prim parameters, see here.

Allows you to change parameters of your prim when it is first rezzed.

• x/y/z Size: Sets the size, in meters, of the prim.

Default settings to use for newly created objects.

• Phantom
• Physical
• Temporary
• Material: Lets you choose the default material

Set default texture parameters for newly created objects.

• Texture: Select the default texture to apply to newly created prims. Click to open the texture picker window.
• Color: Click to open the color picker window, to select a default color.
• Alpha: default transparency value.
• Glow: Default value for glow.
• Full Bright: whether full bright should be on by default or not.
• Shiny: A drop down from which you can select the default shiny value.

It is possible to automatically include an item into newly created prims.

• Embed an item into new prims: Enable this to embed items.
  Then drag the desired item (for example, a landmark) into the space marked Drop an inventory item here. Once dropped, the space below will show the name of the item.

Default Creation Permissions Opens a window which allows you to select permissions to be applied, by default, to newly created items of different types. (Same as top menu, Build → Options → Set Default Permissions.))

Allows you to change the pivot point of an object.

• Show axis arrow on root prim position: Moves the axis from the center of the object to the center of the root.
• Values are percent: When enabled the values are percentages.

• Name of the font used in the LSL script editor
• - Monospace
• - Scripting

• Size of the font used in the LSL script editor
• - Monospace
• - Scripting
• - Small
• - Medium
• - Large

• Enable LSL Preprocessor: Enables the functionality offered by the LSL Preprocessor. This has a few additional options, if enabled:
  • Script optimizer: Enables the script optimizer
  • Switch() statement: Enables Switch/case statements.
  • Lazy lists Enables Lazy lists.
  • #includes from local disk Allows the use of the #include directive.
  • Preprocessor include path

• Enable highlighting of selected prims: Shows the yellow highlight on prims you select. Deselecting this can increase viewer performance when several prims are selected.
• Highlight boundary of currently selected parcel: When editing an object, this will outline the containing parcel.
  • Show boundary up to maximum build height: When this is enabled, the highlight will be extended up to the max build height (currently 4096m).
• Limit Select distance: Enable this is you wish to limit the distance at which you may select (edit) objects. To the right, you can specify the maximum distance, if this option is enabled.
• Limit drag distance: If enabled, you won't be able to move objects over a distance greater than the limit set to the right. Disable to remove limits.
• Constrain rotations to multiples of: Manual rotations will always “snap” to this number of degrees - when “snap to grid” is disabled.
• Show unlink confirmation dialog if linkset has minimum: When unlinking a linkset, you will be asked for confirmation if there are this many, or more, linked items.
• Use old “Set Object For Sale” behavior: Uses the old style for setting objects for sale. The new behavior safeguards against an object being purchased for the default 10L$ while you are setting the correct price. You click “For sale”, specify the price, then click Apply.
• Save scripts edited from inventory as Mono: Allows you to set that scripts edited in inventory, will compile with Mono rather than LSL2.
• Save textures from inventory to disk as PNG instead of TGA by default: Changes the default image save format, to save you having to change it manually.
• Use Ctrl+mouse to grab and manipulate objects: If this is enabled, pressing Control while left clicking an object, will allow you to move it in-world.
• Allow click-drag or click-scale (together with caps lock) of a texture face in build mode: If this is enabled, you will be able to click and drag - or scale- textures on a prim face. To do this, you need to be in Edit mode on the prim, enable Select Texture then click the prim face that you wish to modify.
• Preview animations on own avatar during upload: If enabled, animations will be played in preview on your avatar when uploading them.

This tab shows default Inventory folders for various types of uploads. In order to change a default upload folder, right click the desired folder in your Inventory window, and select Use as default for, then pick the upload type.

The pages below have been updated to reflect changes since Firestorm 5.0.11. Please do not bookmark them, as they will disappear once 5.1.3 goes to public release.

• Avatar Menu: Favorite Wearables. A window to hold frequently used items such as HUDs and items for quick attach/detach using double click to add. Creates a protected subfolder of links #Wearable Favorites inside #Firestorm folder. See also Toolbar Buttons.

• Avatar Menu: Toolbar Buttons. Added Beacons and Favorite Wearables

• Avatar Menu: Show User Interface. Unchecking hides the user interface. Use Alt+Shift+U to show user interface again.

• Avatar Menu - Appearance (Ctrl+O) - Wearing tab: Shows the rendering weight of each worn attachment. Avatar Complexity

• Firestorm - Build 1: Script Editor Font. Allows you to select the name and size of the font used in the LSL script editor.

BUG

FIRE-6155 - Previewing an animation to upload while walking/sitting/flying results in the avatar getting stuck in that animation

FIRE-9070 - build window xyz colors not changing for rotate and size

FIRE-12249 - Develop - Render Metadata - Avatar Hitboxes makes eyes disappear

FIRE-13474 - Saving .dae with brackets in filename fails

FIRE-17518 - [CEF] Opening Preferences from the login screen breaks the login page layout.

FIRE-19704 - [Mac] Crash when upload Mesh 50499 - Calculate Weights and Fees (Mac El Capitan) - LLModelgetJointInfluences(LLVector3 const&)

FIRE-21974 - recovered script after crash is empty

FIRE-22175 - [Mac] [BUG-202965] [MAINT-8208] Firestorm crashes when I use a cube as physic when uploading a mesh model

FIRE-22179 - Preprocessor warning when last line in lsl include is a comment: generic lexer warning: Unterminated C++ style comment

FIRE-22214 - Script Editor - Missing Line numbers, Vintage Skin

FIRE-22241 - Copy paste inserting timestamps unexpectedly

FIRE-22268 - Firestorm crashing when deleting items

FIRE-22281 - [BUG-214575] [MAINT-8289] Deleting inventory directory while keeping [Delete] key preesed

FIRE-22288 - [Mac] [BUG-214585] [MAINT-8287] Creating an admin group role is back. While creating a role, in a new group, once you tick the manage ban list you crash.

FIRE-22297 - [Mac and Linux only?] FPS limiter not working (do not move to Support)

FIRE-22330 - Crash when taking photos

FIRE-22346 - [Opensim] Remove Avination from Grid Manager

FIRE-4963 - using animation upload window disables physics wearables

FIRE-5686 - undocked IM window does not stays at his place after relog and undock again

FIRE-16651 - Animation upload/preview breaks eye movement

FIRE-20866 - @stopim returns The other party is not under a @startim restriction when they are

FIRE-21719 - Copy-Paste a Folder doesnt copy the links to the new folder

FIRE-21952 - [CRASH] Investigation - LLAppViewerframe: Bad memory allocation in LLAppViewerframe()!

FIRE-22148 - Group profile icons unload when Group Titles is opened

FIRE-22152 - [BUG-202904] [MAINT-8170] Viewer crashes when clicking twice on Report Abuse toolbar button.

FIRE-22164 - Black Text against very dark background Firestorm Skin Dark Scheme Experience Edit WIndow.

FIRE-22167 - Show in Main View fail in 2nd Inventory Window

FIRE-22187 - Typo in Prefs - Chat - Visuals

FIRE-8784 - Align tool not working on some prims

FIRE-9561 - Items worn from Marketplace Tab do not show up as worn items

FIRE-21425 - [CEF] Problem with drop-down menus in internal web browser.

FIRE-21579 - [BUG-202634] [MAINT-8023] Missing support for internationalized domain names.

FIRE-22383 - Links in 1st life profile tab disappear after second save

IMPROVEMENT

FIRE-15266 - Toolbar Button for Beacons

FIRE-20959 - Update in-world browser cipher suites

FIRE-22331 - [Opensim] Mesh uploaded with Analyze likely to render invisible

FIRE-22334 - Reset All Settings button misleading

FIRE-4595 - Paste as Link - in system generated folders like outfits

FIRE-16207 - [Starlight CUI] Contact Sets Panel text

FIRE-22116 - Pennys Windlight Presets

FIRE-5974 - Allow SEARCH to include Received Items Folder

FIRE-22354 - Beyond chat range diminish factor slider is confusing

NEW FEATURE

FIRE-19520 - Add per-item render-weight display to Appearance window

FIRE-20809 - HUD Management, Favorite Wearables Folder (protected) and Toolbar Button

FIRE-20818 - Option to adjust font size in script editor

FIRE-21078 - Show Rendering Cost per attachment

FIRE-22115 - Jeans Windlight Presets

This window is used to customize the layout of the on-screen buttons. The window is accessed by right clicking any of these buttons.

You can drag and drop buttons to and from this window, from the tool bars. Tool bars exist on both sides of the screen, and at the bottom.

The buttons will be displayed according to each toolbar's settings: icons, text labels, or both.

The following toolbar buttons are available:

• About Land
• Animation Overrider
• Appearance
• Area Search
• Asset Blacklist
• Avatar
• Block List
• Build
• Camera Controls
• Chat
• Contact Sets
• Conversation Log
• Conversations
• Create Landmark
• Debug Settings
• Destinations
• Facebook
• Fly
• Gestures
• Grid Status
• Ground Sit
• Group Titles
• How To
• Inventory
• Map
• Mini-Map
• Mouselook
• Movelock
• Nearby Voice
• People
• Phototools
• Phototools Camera
• Picks
• Places
• Pose stand
• Preferences
• Profile
• Quick Prefs
• Radar
• Region/Estate
• Report Abuse
• Resync animations
• Search
• Show only Friends
• Snapshot
• Snapshot to Disk
• Sound Explorer
• Speak
• Statistics
• Teleport History
• Walk / run / fly
• Web Browser

Below are these three buttons:

• Clear all toolbars will remove all buttons from all toobars.
• Restore defaults will restore buttons as they would be on a clean install.
• Locked: If you enable this, it will prevent you from accidentally moving or removing buttons from the toolbars.

See this video for a tutorial.