• Notify me when I spend or get L$: Displays a message when you spend or receive L$.
  • Report L$ transactions in local chat instead of toasts: Will show L$ transactions in local/nearby chat.
• Notify if the simulator version changes while changing region: Displays a message showing if the simulator server code version changes during a region crossing or TP.
• Query status.secondlifegrid.net for latest news at login: If enabled, the viewer bridge will query the grid status and display it in chat if there are updates.

• Enable Growl Notifications: Enables the use of Growl to alert you to new messages when the Firestorm window is not the currently active one.
  NOTE: This setting will be disabled (greyed out) if you do not have Growl installed and active.
  • Enable Growl even if Firestorm is active: If this is enabled, you will get Growl notifications even when Firestorm is active.
  • Filter duplicate IMs if they have already been shown as part of a keyword alert

• Flash the app icon when receiving a message and Firestorm is not in focus: When enabled, you will have a visual alert if you get a message while the viewer is not in focus.
  • Also flash the app icon when receiving an instant message from an object: Self explanatory.
• Notify me when somebody changes their display name: Will alert you if anyone in the same region changes their display name.
• Notify me when I block or unblock somebody

• Notify me when my friends log in or out:¹⁾
  • As toasts: Displays a toast when people on your friends list log in or out.
  • In nearby chat and console: To have it show in local chat console and nearby chat instead.
  • In nearby chat only: This has the notifications show only in nearby chat. (Only available when the previous option is enabled.)

• Flash the app icon when receiving a script dialog and Firestorm is not in focus: With this enabled, you get a visual notification if you get a scripted popup in the viewer.
• Report collision notifications in nearby chat: Displays a message when physical objects collide with you.
• Report script errors in:Script errors may be shown in:
  • Nearby Chat
  • Separate window

• Report region's total script count changes: Displays a message if the total number of scripts in a region suddenly jumps (up or down).
  • Threshold: You can indicate the size of the jump needed for it to be reported. If the script count change is less than the value here, you will not be notified.

• Report collision notifications to scripts on channel: Collision events can be reported to scripts; specify the script listen channel here.

• Notify me when I am charged for an upload: Disable this if you do not want a notification shown for each upload.
• Notify me when a landmark has been created: When enabled, you will be notified when you make a new landmark.
• Disable 'object has been returned to your inventory' notifications: Enable if you do not wish to be informed when objects are returned to you.
• Log filename of saved snapshots in to chat history: Shows the name of saved snapshots.
• Notify about items from objects coming in too fast: Disables the default notification that occurs when a lot of items arrive in your inventory quickly, which can happen when unpacking boxes containing many items.
• Notify about items from other residents coming in too fast: Similar to the above, but applies when the source is a person rather than a box containing inventory.
• Incoming object offers threshold: The value here indicates when the above two notices are triggered.

The upper list, Always show, shows alerts which will be displayed to you; the lower list, Never show, includes messages which will not be shown.

To have an alert no longer show, locate the message in the upper section, then click the down arrow in the middle, thus moving it to the lower section.

Similarly, if you wish to re-enable an alert, locate it in the lower list, then click the up arrow to move it to the upper list.

• Account: will prompt you to open your SL dashboard in a web browser
• Marketplace Listings: Manage your SL marketplace listings.
• Buy L$: opens the floater to let you buy L$
• Inventory (Ctrl-I): opens your inventory
• Picks: opens the Picks and Classifieds window for creation and editing of picks and classified ads.
• Experiences: opens the Experiences window.
• Profile: opens your profile
• Appearance: opens the appearance floater at My Outfits (will be greyed out if you are a cloud; see here if that has happened to you)
• Choose an avatar: opens the Choose an Avatar window.
• Movement: opens the movement sub menu where you can set
  • Sit down (Alt-Shift-S): will sit your avatar down (not available if already sitting)
  • Fly (Home): this toggles will turn on fly mode (not available if sitting)
  • Stop Flying (Home): this toggle will turn off fly mode.
  • Always Run (Ctrl-R): toggles run
  • Force Ground Sit (Ctrl Alt S): This forces your avatar into a ground sit regardless of where your avatar is.
  • Move Lock (Ctrl-Alt-P): When enabled, will lock your avatar in place so it cannot be pushed.
    You will not be able to move yourself either, unless you enable Preferences→ Move & View -> Movement→ Lock and unlock position after stopping or starting movement.
  • Quickjump: If enabled, the viewer suppresses any pre-jump animation.
• Move Controls: toggles the movement controls floater
• Camera Controls: toggles the camera controls floater
• Avatar Health: opens the Avatar Health sub menu
  • Stop avatar animations: used to stop animations acting on your avatar
  • Stop avatar animations & revoke permissions:
  • Undeform Avatar: Attempts to undeform your avatar, to recover its normal shape after deformation after the use of oversized avatars or griefer objects.
  • Force appearance update (Rebake)(Ctrl-Alt-R): rebakes your avatar's textures
  • Reset Default Male Avatar (Character Test): forces your avatar to the default male
  • Reset Default Female Avatar (Character Test): forces your avatar to the default female
  • Show Avatar Complexity Information:
  • Lag Meter: Opens the Lag Meter window.
  • Recreate LSL Bridge: creates a fresh copy of the LSL bridge
• Snapshot (Ctrl-Shift-S): opens the snapshot floater
• Money Tracker: Shows a list of who last paid you; see this page for more information.
• Pose Stand…: Open the Pose Stand window; replicates the functionality of a pose stand.
• Preferences (Ctrl-P): opens your preferences window
• Toolbar Buttons: Opens the toolbar buttons window, allowing the button layout to be customized.
• Show HUD Attachments (Alt-Shift-H): Shows all HUDs that you have attached
• Exit Firestorm (Ctrl-Q): Closes Firestorm

• Online Status: opens the Online Status sub menu where you can set yourself to:
  • Away
  • Unavailable (Busy)
  • Auto-respond: (the auto-response messages are set in Preferences→ Privacy -> Autoresponse)
  • Autorespond to non friends
  • Reject teleport offers and requests
  • Reject all group invites
  • Reject all friendship requests
• Friends (Ctrl-Shift-F): opens the Friends tab in the contacts list.
• Contacts (Ctrl-Alt-Shift-F): Opens or closes the contacts list.
• Contact Sets (Ctrl-Alt-Shift-C): opens the Contact Sets window, to manage your own groups of contacts
• Groups (Ctrl-Shift-G): opens the Groups tab in the contacts list.
• Chat (Ctrl-H): opens the nearby chat tab in the Conversations window
• People: Opens the people window.
• Conversations (Ctrl-T): opens the Conversations window
• Gestures (Ctrl-G): opens the Gestures window
• Facebook…: opens the Post to Facebook window.
• Twitter…: opens the Twitter window.
• Flickr…: opens the Upload to Flickr window.
• Voice Morphing:
  • No voice morphing: Enables/Disables voice morphing provided you are already subscribing to Linden Lab's voice morphing.
  • Preview: Opens the Voice Morphing Preview window.
  • Subscribe: Opens the Second Life Voice Morphing web page.
• Conversation Log: Opens the Conversation Log window.
• Nearby Voice: opens nearby voice, aka active speakers
• Block List: opens the people window → Block List

• Resync Animations: Restarts animations within your view; this allows couples dances to be resynchronized.
• Nearby Avatars (Ctrl-Shift-A): Opens the Nearby tab in the People window.
• Radar: Opens the Radar window.
• Teleport History (Alt-H): Opens the Places window, teleport history tab.
• Places: Opens the Places window.
• Destinations: Opens up Destination window.
• Mini-Map (Ctrl-Shift-M): opens the Minimap
• World Map (Ctrl-M): opens the World Map
• Region Tracker: Opens the Region Tracker window.
• Landmark This Place: creates a landmark of your current location
• Location Profile: opens the Places Profile window
• Parcel Details: opens the About Land window
• Region Details: opens the Region/Estate window
• Buy This Land: opens the Buy Land window (If you are on land that is not for sale, this will be greyed out)
• Show Owned Land: opens the Owned Land window
• Show More: opens the Show More sub menu where you can chose to show
  • Ban Lines Enables or disables the ability to see ban lines around parcels to which you are not allowed access.
  • Beacons (Ctrl-Alt-shift-N) Hide/show beacons for some types of objects, like sound sources, particle sources, and so on.
  • Property Lines (Ctrl-Alt-Shift-P) Enables or disables showing lines at property boundaries.
  • Land Owners Colors land: green is land owned by you, red is land owned by others, yellow is land for sale.
  • Coordinates: Shows your current coordinates in the menu bar
  • Parcel Permissions: Shows icons of your parcel rights
  • Advanced Menu (Ctrl-Alt-Shift-D): Hides/shows the Advanced Menu. This can also be done in Preferences→ Advanced.
• Teleport Home (Ctrl-Shift-H): teleports you home
• Set Home to Here: sets your home location to the point you are at; also saves a snapshot, which will be displayed when you log in to your home location.
• Sun Position: opens the Sun Position sub menu, where you can set the sun position to
  • Sunrise (Ctrl-Shift-U)
  • Midday (Ctrl-Shift-Y)
  • Sunset (Ctrl-Shift-N)
  • Midnight (Ctrl-Shift-X)
  • Estate Time
• Environment Editor: (Photographers might prefer that fast access available in QuickPrefs or Phototools) This has these sub-menus:
  • Environment Settings: Opens the environment settings window.
  • Water Presets: has sub-menus to allow water presets to be created, edited, deleted.
  • Sky Presets: has sub-menus to allow sky presets to be created, edited, deleted.
  • Day Presets: has sub-menus to allow day presets to be created, edited, deleted.
• Photo and Video: opens the submenu for
  • Phototools (Ctrl-Alt-P): opens the Phototools floater.
  • Cameratools (Ctrl-Alt-C): opens the Cameratools floater.
• Area Search: opens the Area Search window
• Sound Explorer: Opens the Sound Explorer window.
• Animation Explorer: Opens the Animation Explorer window.
• Asset Blacklist: Opens the Asset Blacklist Window.

• Build (Ctrl-B): opens the Build/Edit window
• Select Build Tool: opens the Build Tool sub menu where you can select
  • Focus Tool (Ctrl-1)
  • Move Tool (Ctrl-2)
  • Edit Tool (Ctrl-3)
  • Create Tool (Ctrl-4)
  • Land Tool (Ctrl-5)
• Link (Ctrl-L): will link multiple prims
• Unlink (Ctrl-Shift-L): will unlink prims in a linkset
• Edit Linked Parts: allows you to edit individual prims in a linkset
• Select Linked Parts: opens the Select Linked Parts sub menu where you can choose:
  • Select Next Part (Ctrl-.)
  • Select Previous Part (Ctrl-,)
  • Include Next Part (Ctrl-Shift-.)
  • Include Previous Part (Ctrl-Shift-,)
• Focus on Selection (H): will focus your camera on an object you have selected
• Zoom to Selection (Shift-H): will zoom your camera on an object you have selected
• Object: opens the Object sub menu that allows you to:
  • Take: Takes the object back to inventory
  • Take Copy: Creates a copy of the object in inventory.
  • Duplicate (Ctrl-D): Creates a duplicate of the object next to the original object.
  • Edit Particles: Opens the Particle Editor.
  • Save Back to Object Contents If you drag the contents of an object directly onto the ground (rather than into your inventory first, then out onto the ground), and make changes to it, this function allows those changes to be saved back to the original object.
  • Return Object Returns the object to the owner.
  • Save as:
    • Backup: Opens the Backup window, allowing you to save the object to your hard drive.
    • Collada: Opens the Collada Export window, which you can use to export the object as mesh.
• Scripts: opens the Scripts sub menu where you can:
  • Show Script Warnings/Errors
  • Script Info (Counter): If the object is moddable, this will show script information for it.
  • Recompile Scripts (Mono)
  • Recompile Scripts (LSL)
  • Reset Scripts: this will only work if the object is moddable.
  • Set Scripts to Running
  • Set Scripts to Not Running
  • Remove Scripts from Selection: If the selected object is moddable, removes all scripts from it.
• Pathfinding: Options concerning Pathfinding.
  • Linksets: Opens the Pathfinding Linksets window.
  • Characters: Opens the Pathfinding characters window.
  • View / Test: Opens the Pathfinding console.
  • Rebake Region: Rebakes the region NavMesh, if there are pending changes - assuming you have rights to do so and Pathfinding is enabled for the region; will by greyed out otherwise. This can also be done by clicking the Pathfinding icon in the top menu bar.
• Options: opens the Options sub menu where you can:
  • Show Advanced Permissions Refer to this SL Wiki page for more on Advanced (Debug) permissions.
  • Select Only My Obects
  • Select Only Movable Objects
  • Select Only Copyable Objects
  • Select By Surrounding
  • Include Group-Owned Objects
  • Show Selection Outlines
  • Show Hidden Selection
  • Show Light Radius for Selection
  • Show Selection Beam
  • Snap to Grid (G)
  • Snap Object XY to Grid (Shift-X)
  • Use Selection for Grid (Shift-G)
  • Grid Options (Ctrl-Shift-B)
  • Set Default Permissions: Opens the Default Creation Permissions window.
• Upload: opens the Upload sub menu which allows you to choose what to upload (Same as the Upload item in the Avatar Menu):
  • Image (L$10): Opens a file selector, then the image upload window.
  • Sound (L$10): Opens a file selector, the the sound upload window.
  • Animation (L$10): Opens a file selector, then the animation upload window
  • Mesh Model: Opens a file selector to upload a mesh model; see the SL wiki for more info.
  • Bulk (L$10 per file): Opens a file selector where you can select multiple image files for upload.
  • Import Linkset: Opens the Import window, to upload a previous exported object.
• Undo (Ctrl Z): will undo the last changes made in the edit /build window
• Redo (Ctrl Y): will redo the last changes made with the undo command

• Search (Ctrl-F): opens the Search window
• SL Marketplace: prompts you to open the Marketplace web page
• L$ Market Data: prompts you to open the L$ market Data web page
• Script Library: prompts you to open the Script Library web page
• Firestorm Blog: prompts you to open the Firestorm Viewer Home web page
• Firestorm Flickr: prompts you to open the Firestorm Viewer Flickr web page
• Firestorm YouTube: prompts you to open the Firestorm Viewer YouTube channel
• Firestorm Twitter: prompts you to open the Firestorm Viewer Twitter web page
• Firestorm Plurk: prompts you to open the Firestorm Viewer Plurk web page
• Message of the day: this will show the message of the day in local chat. This also is shown during the login phase.

• Enable Viewer UI Hints: enables the tooltips on objects; this can also be done in Preferences→ User Interface -> General→ Hover tips.
• Firestorm Wiki (F1): opens the Firestorm Wiki page
• Troubleshooting: opens the Firestorm Troubleshooting and Quick Fixes Wiki page
• Join Firestorm Support Group: opens a window listing in-world support groups you can join, to get help.
• Firestorm Classes Schedule: opens the Firestorm Class Schedule page.
• Check Grid Status: opens the Grid Status web page
• Report Abuse: opens the Abuse Report window
• Report Bug: opens the "how to file a JIRA" page on our Wiki
• Bumps, Pushes & Hits: opens the |pushes and bumps window
• Enable Sysinfo Button: enables a button in IM window that lets you send your sysinfo
• About Firestorm: opens the About Firestorm window

This menu is toggled from Advanced Menu (Ctrl-Alt-D) → RestrainedLove API (RLVa) or from Preferences → Firestorm → Extras → Allow Remote Scripted Viewer Controls (RLVa). This will require a restart of the viewer to show this menu.

• Debug: opens the Debug sub menu where you can enable:
  • Show Top-level RLVa Menu: Enables showing the RLVa menu in to menu bar. If disabled, RLVa menu will show in Advanced Menu.
  • Show Debug Messages: used when debugging RLV scripts and also to know when something RLV is being done to you by either a person or object.
  • Hide Unset or Duplicate Messages
  • Show Assertion Failures
  • Hide Locked Layers
  • Hide Locked Attachments
  • Enable Legacy Naming
  • Enabled Shared Wear
  • Rename Shared Items on Wear
  • Locks: opens the Active RLV Locks window
• Allow OOC Chat: allows Out Of Character (OOC) chat.
• Forbid Give to #RLV
• Show Filtered Chat
• Show Name Tags
• Wear Replaces Unlocked
• Restrictions: opens the Active RLV Restrictions window
• Strings: opens the RLVa Strings window

Please use with caution

This menu is toggled via the Ctrl-Alt-D key sequence, or from Preferences→ Advanced

• Rebake Textures (Ctrl+Alt+R): (same as Avatar→ Avatar health → Force Appearance Update).
• Set UI Size to Default: Reverts any changes made in Preferences→ User Interface -> General→ UI scaling.
• Set Window Size: allows you to set the window size.
• Limit Select Distance: limits your select distance to about 50m.
• Disable Camera Constraints: allows camera to pass through solid objects.
• High-res Snapshot: enables high resolution snapshots.
• Quiet Snapshots: disables the snapshot sound and animation.
• Performance Tools: opens the Performance Tools sub menu where you can enable:
  • Lag Meter: Opens the Lag Meter window.
  • Statistics Bar (Ctrl-Shift-1): Displays the Statistics window (often called the “stats bar”).
  • Scene Load Statistics (Ctrl-Shift-2): Displays the Scene Load Statistics window with focus on object load and cache performance.
  • Show Avatar Complexity Information: Displays an indicator of client draw “cost” above each avatar (replaces Avatar Rendering Cost).
• Highlighting and Visibility: opens the Highlighting and Visibility sub menu where you can choose:
  • Cheesy Beacon: Animates the red world map beacon to make it look “cheesy” (enable it to see the effect).
  • Hide Particles (Ctrl Alt Shift =) : Disables rendering of particles. Another way of achieving this is to go to Preferences→ Graphics -> General and setting Max particle count to zero - or doing the same in the Quick Preferences panel.
  • Hide Selected: Makes the currently selected (edited) object invisible, until they are no longer selected.
  • Highlight Transparent (Ctrl Alt T): Makes transparent objects visible by highlighting them in red.
  • Show Mouselook Crosshairs
  • Hover Tips: Opens Hover Tips submenu
    • Show Tips (Ctrl-Shift-T): This allows you to set what hovertips, if any, you see (please check this first to enable hover tips)
    • Show Land Tooltips:
    • Show Tips On All Objects:
• Rendering Types: opens the Rendering Types sub menu, which allows types of things to be shown or hidden. By default, these are all enabled. Disabling some can be useful if you are trying to find a lost object.
  • Simple (Ctrl-Alt-Shift-1): textures without alpha channels.
  • Alpha (Ctrl-Alt-Shift-2): textures with alpha channels
  • Tree (Ctrl-Alt-Shift-3): Linden plants.
  • Avatars (Ctrl-Alt-Shift-4): bodies and attachments but not name tags.
  • Surface Patch (Ctrl-Alt-Shift-5): terrain/ground texture.
  • Sky (Ctrl-Alt-Shift-6): entire sky including clouds and sun/moon.
  • Water (Ctrl-Alt-Shift-7): water surface only, view when under water is still tinted.
  • Ground (Ctrl-Alt-Shift-8)
  • Volume (Ctrl-Alt-Shift-9): all objects except Linden plants.
  • Grass (Ctrl-Alt-Shift-0): Linden plants.
  • Clouds (Ctrl-Alt-Shift- -)
  • Particles (Ctrl-Alt-Shift- = )
  • Bump (Ctrl-Alt-Shift-\): legacy bump map and shiny effects.
• Rendering Features: opens the Rendering Features sub menu:
  • UI (Ctrl-Alt-F1): Be VERY careful when using this, as the menu bar is hidden as well; make mental note of the key sequence so you can re-enable the UI when you need it.
  • Selected (Ctrl-Alt-F2): display texture alignment crosshair boxes with “Select Face”.
  • Highlighted (Ctrl-Alt-F3)
  • Dynamic Textures (Ctrl-Alt-F4): enable clothing and sculpt previews in texture upload floater.
  • Foot Shadows (Ctrl-Alt-F5)
  • Fog (Ctrl-Alt-F6)
  • Test FRInfo (Ctrl-Alt-F8)
  • Flexible Objects (Ctrl-Alt-F9): enable/disable flexible prim effect.
• RLVa: This will menu option will show if chose not to show RLVa menu in top menu bar. This will show RLVa submenus.
• Media Streams Backup
  • Import Stream List XML: This will import the stream_list.xml file.
  • Export Stream List XML: This will export the media stream list from top menu → World Menu → Parcel Details→ Sound tab to a file called stream_list.xml to a folder of your choosing
• Use Plugin Read Thread: uses a separate thread to read incoming messages from plugins. So in theory, this should give you a slight performance increase if you have a multicore processor and using the internal web browser or playing quicktime videos and so on.
• Clear Group Cache: Clears group cache
• Mouse Smoothing: should help smooth mouse movement
• Release Keys: Releases permissions taken by worn attachments.
• Shortcuts: opens the Shortcuts sub menu, showing some of the common keyboard shortcuts:
  • Search (Ctrl-F)
  • Show Advanced Menu-legacy shortcut (Ctrl-Alt-D)
  • Doubleclick Teleport (Ctrl-Shift-D)
  • Always Run (Ctrl-R)
  • Fly (Home)
  • Close Window (Ctrl-W)
  • Close All Windows (Ctrl-Shift-W)
  • Snapshot to Disk (Ctrl-`)
  • Mouselook (M)
  • Joystick Flycam (Alt-Shift-F)
  • Reset View (Esc)
  • Reset Camera Angles (Shift-Esc)
  • Look at Last Chatter (Ctrl-\)
  • Zoom In (Ctrl-0)
  • Zoom Default (Ctrl-9)
  • Zoom Out (Ctrl-8)
• Fly Override (Ctrl-Alt-V): allows flight in no fly areas - NOT recommended
• RestrainedLove API: Enables/disables RLV (also in Preferences→ Firestorm -> Extras→ Allow scripted viewer controls)
• Show Debug Settings: opens the debug menu window; use with caution.
• Show Develop Menu (Ctrl-Alt-Q): Shows or hides the develop menu on the menu bar.

Please use with caution

This menu is toggled via the Ctrl-Alt-Q key sequence, or from Preferences→ Advanced

• Consoles: opens the Consoles sub menu. These should all be disabled in normal use. If you find your screen filling with “strange” graphs and data, check here to make sure all are off.
  • Texture Console (Ctrl-Shift-3):
  • Debug Console (Ctrl-Shift-4): scroll activity log on the main viewer window.
  • Notifications Console (Ctrl-Shift-5): trace dialogs, alerts, notifications.
  • Fast Timers (Ctrl-Shift-9): shows tasks performed per frame.
  • Scene Statistics: plot complexity of objects in view.
  • Scene Loading Monitor:
  • Region Debug Console Opens the Region Debug Console.
  • Region Info to Debug Console: dump region flags and stats to log
  • Group Info to Debug Console: dump summary of active group info to log.
  • Capabilities Info to Debug Console: dump capability names and URLs to log.
  • Camera: camera and agent position/rotation overlaid on screen.
  • Wind: region wind speed and heading is overlaid on screen.
  • FOV: camera field of view angle overlaid on screen.
  • Badge (Ctrl-Alt-Shift-H) (This won't toggle off……)
• Show Info: opens the Show Info sub menu:
  • Show Time: Shows the time spent logged on in the lower right.
  • Show Upload Transaction: Gives a notification on upload, showing how much you were charged.
  • Show Texture Info: Shows texture information for the object under the cursor.
  • VRAM usage per object:
  • Show Avatar Render Info: show load state and attachment weights for visible avatars.
  • Show Render Info: Displays information about the scene currently being rendered.
  • Show Matrices: OpenGL matrix info overlaid on screen.
  • Show Color Under Cursor: shows the RGBA values for the color under the cursor, in the lower right.
  • Show Memory: shows total viewer memory use overlaid on screen.
  • Show Private Mem Info: private pool stats overlaid on screen.
  • Show Updates to Objects (Ctrl-Alt-Shift-U): Displays “clouds” of different colors when objects update.
• Force an Error: opens the Force an Error sub menu. Using any of these will probably crash you. Aimed at viewer developers.
  • Force Breakpoint (Ctrl-Alt-Shift-B)
  • Force LLError And Crash
  • Force Bad Memory Access
  • Force Infinite Loop
  • Force Driver Crash
  • Force Software Exception
  • Force Disconnect Viewer
  • Simulate a Memory Leak
• Render Tests: opens the Render Tests sub menu:
  • Camera Offset
  • Randomize Framerate: add a random duration sleep with each rendered frame.
  • Periodic Slow Frame: sleep half a second every 10 frames.
  • Frame Test: capture buffer and pause.
  • Frame Profile: dump GL stats to log.
  • Benchmark:
• Render Metadata: opens the Render Metadata sub menu; these are normally all disabled:
  • Bounding Boxes
  • Avatar Hitboxes
  • Normals
  • Octree
  • Shadow Frusta
  • Physics Shapes
  • Occlusion
  • Render Batches
  • Update Type
  • Texture Anim
  • Texture Priority
  • Texture Area
  • Face Area
  • LOD Info
  • Build Queue
  • Lights
  • Particles
  • Collision Skeleton
  • Joints
  • Raycast
  • Wind Vectors
  • Render Complexity
  • Attachment Bytes
  • Sculpt
  • Texture Size
  • Texture Density
    • None
    • Current
    • Desired
    • Full
• Rendering: opens the Rendering sub menu
  • Axes: draw XYZ axis display centered on avatar plus region origin marker.
  • Tangent Basis
  • Selected Texture Info Basis (Ctrl-Alt-Shift-T): show size and alpha channel presence for faces selected in editor.
  • Selected Material Info (Ctrl-Alt-Shift-M):
  • Wireframe (Ctrl-Shift-R): show object geometry.
  • Object-Object Occlusion (Ctrl-Shift-O): optimization, skip rendering objects that are hidden behind others.
  • Advanced Lighting Model: enable deferred rendering.
    • Shadows from Sun/Moon/Projectors
    • SSAO and Shadow Smoothing: Wikipedia:Screen space ambient occlusion
  • Debug GL: enable extra OpenGL error checking.
  • Debug Pipeline: subset of Debug GL.
  • Automatic Alpha Masks (deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting on).
  • Automatic Alpha Masks (non-deferred): force alpha test instead of blend if texture has little transparency (when advanced lighting off).
  • Animation Textures: allows texture to be animated per llSetTextureAnim.
  • Disable Textures: stop fetching new textures from the network.
  • Full Res Textures (dangerous): disregard LOD and display all textures at full resolution. Increases network and memory use.
  • Render Attached Lights: render local light sources on avatar attachments.
  • Render Attached Particles: render particle systems emitted by avatar attachments.
  • Hover Glow Objects:
• Network: opens the Network sub menu:
  • Pause Agent: Stop avatar movement updates. Local turns and interpolated motion will still appear.
  • Enable Message Log: dump every protocol message to log.
  • Disable Message Log: stop protocol message dump.
  • Velocity Interpolate Objects: when enabled it allows smoothed object motion between updates and for llTargetOmega motion to work. When it's disabled, stops “rubber band” effect at cost of these features.
  • Ping Interpolate Object Positions: factor ping time into interpolation.
  • Drop a Packet (Ctrl-Alt-L): simulate loss of a data packet.
• Dump Scripted Camera
• Recorder: opens the Recorder sub menu. This is used to record, and then playback, a sequence of your actions. For example, you can record yourself walking round, then when you play it back, your avatar will repeat that exactly. Useful for machinima.
  • Start Playback
  • Stop Playback
  • Loop Playback
  • Start Record
  • Stop Record
• World: opens the World sub menu:
  • Sim Sun Override
  • Fixed Weather
  • Dump Region Object Cache: send object cache statistics to log.
  • Dump Simulator Features to Nearby Chat
• UI: opens the UI sub menu:
  • Media Browser Test: opens embedded browser with Viewer URI Name Space test page.
  • Region Restart Test:
  • Web Content Browser (Ctrl-Shift-Z): opens the internal browser.
  • FB Connect Test: for checking Second Life ShareAPI.
  • Dump SelectMgr: info about selected objects to log.
  • Dump Inventory: inventory UUIDs and names to log.
  • Dump Timers: function call stats to log.
  • Dump Focus Holder: what UI element has keyboard focus to log.
  • Print Selected Object Info (Ctrl-Shift-P): object details to log.
  • Print Agent Info (Shift-P): avatar name and camera to log.
  • Double-Click Auto-Pilot
  • Double-Click Teleport
  • Debug SelectMgr: if this and Limit Select Distance are active, dump auto deselects to log.
  • Debug Clicks: mouse button changes with coordinates to log.
  • Debug Views: identify UI elements on screen.
  • Debug Name Tooltips: identify XUI source for UI element under cursor. (alias of Show XUI Names)
  • Debug Mouse Events: info about what has mouse focus to log.
  • Debug Keys: text entry field activity to log.
  • Debug Window Process: low level info for main viewer window to log.
• XUI: opens the XUI sub menu:
  • Reload Color Settings: refresh from skin's colors.xml
  • Show Font Test: open floater with type specimen.
  • Load from XML
  • Save to XML
  • Save XUI Names: identify XUI source for UI element under cursor.
  • Show debugging info for views
  • XUI Preview Tool
  • Send Test IMs: send dummy messages to test accounts.
  • Flush Names Caches: clean avatar name cache.
• Avatar: opens the Avatar sub menu:
  • Grab Baked Textures
    • Iris
    • Head
    • Upper Body
    • Lower Body
    • Skirt
  • Character Tests
    • Appearance To XML: Saves your avatar shape to a file; opens a file picker to allow you to select the destination folder, and file name. Shapes exported this way can be re-imported in the Appearance window.
    • Toggle Character Geometry
    • Test Male: shortcut to wear “Male Shape & Outfit” from inventory Library/Clothing.
    • Test Female: shortcut to wear “Female Shape & Outfit” from inventory Library/Clothing.
    • Allow Select Avatar: avatars can be selected and “moved” with object editor, local effect only, movements do not appear to others.
  • Animation Speed
    • All Animations 10% Faster
    • All Animations 10% Slower
    • Reset All Animations Speed
    • Slow Motions Animations
  • Force Params to Default: clear and refresh tweakable appearance settings.
  • Animation Info: text over avatars with running animations and priorities.
  • Show Look At: shows look at crosshairs.
  • Show Point At: show destination for selection beam as a red crosshair.
  • Debug Joint Updates: rapid summary of updates to log.
  • Disable LOD: for avatar bodies.
  • Debug Character Vis: dump avatar and attachment visibility to log.
  • Show Collision Skeleton: show avatar's “collision volume” joints. Used with fitted mesh and touch/select. Not used with simulator physics.
  • Display Agent Target: crosshairs with avatar's actual and rendered positions.
  • Dump Attachments: attachment points, UUIDs, positions, visibility to log.
  • Debug Avatar Textures (Ctrl-Alt-Shift-A): shows component textures for own avatar.
  • Dump Local Textures (Alt-Shift-M): avatar texture info to log.
  • Reload Avatar Cloud Particle
• Compress Images: select a file and convert to .j2c, results to log.
• Enable Visual Leak Detector:
• Output Debug Minidump
• Console Window on next Run: Opens a window on the next run of the viewer, which shows internal information as the viewer runs. Useful for developers' to debug the viewer. Otherwise, keep this disabled.
• Set Logging level: This allows the level of detail of logging to be changed from the default (Info). The support team might request that you change this if attempting to diagnose a problem; otherwise, it should always be left at default.
  • Debug
  • Info
  • Warning
  • Error
  • None
• Request Admin Status (Ctrl-Alt-G): request privileges. Only works if you are a Linden.
• Leave Admin Status (Ctrl-Alt-Shift-G)
• Show Admin Menu

It is possible to search the menus for specific words or phrases, by typing into the search bar at the top. For example, typing in the word upload will result in matches on up to four top menu items: Avatar, Build, Advanced and Develop. In short, using search will filter out what is shown in the top menu bar, removing all items except those that contain what you searched for.

Matched items are highlighed in color (you can change the highlight color in Preferences → Colors -> Miscellaneous→ Preferences Search Highlight Color).

To clear the search, and have the Preferences window revert to its normal state, just click the 'x' at the far right end of the search field.

Menu search is enabled (or disabled) in Preferences -> Advanced→ Show Menu Search.

: When hovering your mouse over this symbol, it will open the Graphics Presets window. Please note that this symbol will only show if you have created a graphic preset in Preferences→ Graphics -> General.

The Quick Preferences Panel provides fast access to commonly used settings and is accessed via a button on the bottom bar.

Activate it by clicking the button with the Firestorm logo shown on the image on the right. To close it, press the button again, and it will appear released.

NOTE: There is a video tutorial about Quick Preferences here.

NOTE: Not all skins have all the options shown; the order may also be different.

• Draw Distance: Change your draw distance.
  (Also set in Preferences→ Graphics -> General.)

• Max Particles: Amount of particles to render.
  (Also set in Preferences→ Graphics -> General.)

• Avatar Physics LOD: Set to 1 to enable full support of avatar physics; 0 to disable entirely.
  (Also set in Preferences→ Graphics -> General.)

• LOD Factor: Controls level of detail of primitives (multiplier for current screen area when calculated level of detail). Ideal setting is between 2.0 and 3.0.
  (Also set in Preferences→ Graphics -> General.)

• Max Avatars: How many Avatars to fully render on screen. Lowering this greatly improves FPS in crowded situations. Requires Avatar Imposters to be on. The default is 3 for low graphics and 12 for Mid/High/Ultra.
  (Also set in Preferences→ Graphics -> General.)

• Tags Offset: Allows you to adjust the height of your name tag above your avatar. Handy for non human avatars, from tinies to large dragons, so the name isn't embedded in the avatar, or floating way above.

• Name Tags: quick toggle to enable/disable displaying tags over people's heads.

• LookAt Target: Enables showing crosshair to indicate where people have their camera focused.
  (Also set in Preferences→ Privacy -> LookAt.

• Color Under Cursor: If enabled, shows the current color and alpha values under the cursor; these are displayed in white text, on the lower right of your screen.

• Hover Height: It allows “on-the-fly” adjustments to be made to your avatar’s z-axis position without having to use the Edit Appearance Hover slider

• Max Bandwidth: Set your network bandwidth in Kbps (see here for best setting).
  (Also set in Preferences→ Network & Files.)

• Max Complexity: Controls at what point a visually complex avatar is shown as a jellydoll. ¹⁾

• Use Region Windlight: Forces the viewer to use the windlight settings set for the region.
  Same as enabling top menu→ World → Environment Editor → Environment Settings→ Use Region Settings.

• Windlight Sky: Windlight sky settings. Use the < and > arrows to quickly scroll.

• Windlight Water: Windlight water settings. Use the < and > arrows to quickly scroll.

• Day Cycle: Allows for a quick selection of a day cycle to use.

• Time of Day: Drag the slider to change the time of day. The X to the right will reset the time of day to region default.

It is possible to add or remove settings from the QuickPrefs window by clicking the wrench icon in the lower right corner. The window will change, and appear as shown to the right. This edit panel overlays the lower portion of the QuickPrefs window.

• To add a new setting, click the + button. A new “blank” control is added to the QuickPrefs window. Now it needs to be associated with a setting.
• Click on Choose and a long drop down list will appear; these are all the viewer debug settings; the list of Firestorm debug settings is given here for reference.
• Select the setting you wish to add.
• In the space to the left of the drop down, give the setting a name that you find meaningful, for what the setting does.
• The Type field is automatically filled in based on the type of setting.
• If the setting accepts only whole numbers, then click the Integer checkbox.
• For some settings, you can alter the minimum, maximum and increment values; do not do this unless you know exactly what they represent.

To add more settings, click the + button again, and repeat.

Simply highlight the setting by clicking on the name in the upper portion of the QuickPrefs window. You can then change the name of it to something you prefer, if you wish. Or you can replace it with a totally different setting, which may be faster than deleting the setting and then adding a new one.

To the left of each of the existing settings in the window, a trashcan icon now is shown; clicking this will remove the associated setting from the window.

When you have completed making changes, click the 'x' button in the lower edit panel. It is then best to relog to ensure that changes “stick'.

If for any reason you need or want to revert to the default layout of the Quick Preferences panel, then click the Reset button at the bottom. Note that this cannot be reversed.

This window is opened from the main inventory window, when clicking the bottom gear icon and selecting Show filters.

It has check boxes which, when enabled, will included that type of item in the inventory display. To hide (for example) notecards from being shown, uncheck the Notecards checkbox.

To select all types of items, click the All button; to deselect all types, click the None button.

• Transfer only: Check this to show only items which are transferrable.
• Always show folders: Check this to show folders even if they don't contain any of the types items selected above.
• Since Logoff: Check this to show items new since your last logout in the Recent Tab of the Inventory window.
• OR…..
  • Specify how many hours or days old items must be to shwo in the Recent tab; anything older will not show there.

The current release version of Firestorm is available here.

“n/a” in the table below means “not available”.

“n/a” in the table below means “not available”.

“n/a” in the table below means “not available”

“n/a” in the table below means “not available”; see the boxed note above.

More information about the 64-bit builds can be found here.

NOTE Phoenix Viewer is no longer supported. However, downloads are still available here.

• Windows Vista 32bit SP2 and Vista 64bit SP2 or later are supported.
  Earlier versions of windows are not supported.

• Firestorm 4.7.9 will NOT even install on Windows XP.

• Windows 10 - Firestorm 4.7.9 is compatible with Windows 10.
  However, if you are running Windows 10 on a system with an older Intel graphics card which does not support Windows 10 - Intel HD 2000, Intel HD 3000 or anything marked as “No” for Windows 10 on this list,
  you will only be able to run the 32bit versions of Firestorm 4.7.9 even if you have a 64bit version of Windows 10.
  Please see this page for detailed instructions if you are running Windows 10 on an older unsupported Intel card and have problems running Firestorm 4.7.9.

• Mac PPC is not supported.
• Firestorm 4.2.2 was the last version to support Mac 10.5, and is no longer available.
• Firestorm 4.6.9 was the latest version to support Mac 10.6, and is no longer available.
• Firestorm 4.7.9 viewer will NOT run on Mac 10.6.

Older versions of Firestorm are available here.

• Failure to launch or configuration errors at launch, please download this and install it, as your system likely needs MS C++ Runtime Libraries.
  • If you are on 32bit XP, you must have SP3 installed for this to work. Vista and windows 7 will work out of the box, though the latest SP is recommended.
• App Fix Download Visual Studio C++ 2005 SDK dlls.
  • md5sum for AppFix.exe is abe1200dd50db8331cb69c0e94320b7e

• SLURLs not working in your browser, or choose to open with a different viewer (Windows)
  • SLURL Proxy.zip
  • Instructions are included, but can also be seen on the Wiki at slurl_proxy

Firestorm 4.7.9 & 4.7.7 Release

• Windows - Download in Firefox or Chrome to play Flash media inside Second Life.
  Choose the correct operating system under Step 1.
  Choose FP 22 for Opera & Chromium - PPAPI under Step 2.
  Install Flash.

• Mac - Ensure that you have the most recent version of Flash for Safari installed. You an get this via the normal update process, or from Adobe.
  Choose the correct operating system under Step 1.
  Choose FP 22 for Safari and Firefox – NPAPI under Step 2.
  Install Flash.

• Linux - You need to have the pepperflash plugin installed, which can be satisfied by installing Google Chrome.

Firestorm 4.7.5 and earlier, for all Operating Systems

• Download to play Youtube videos inside Second Life.
  Do not use Internet Explorer when using that link. If Internet Explorer is the only browser you use, please ensure that you select Flash Player for Firefox, because the Internet Explorer version of Flashplayer is not compatible with any Second Life viewer.
  Windows 10 users may need to download the Windows 8 version of Flash for Firefox, if a Windows 10 version is not available.

for Windows and Mac

• Quicktime to play streaming videos. (iTunes is not needed)

for Linux only

• Info for download to play streaming videos. (Please read page for info on installing GStreamer for your particular distribution.)

Linux has this already

• Windows Download To get external notices about events when the viewer is minimized.
• Mac Download To get external notices about events when the viewer is minimized.

Windows only

• DX runtime April 2011 to help increase performance and stability. For all versions of Windows. Please refer to this page.

Mac drivers are included with OS upgrades. However, to determine what card you have, select “About this Mac” from the Apple menu, then click “More Info”. Under Hardware select Graphics/Displays.

If you are not sure what type of video card you have, use GPU-Z found (win only) here. For linux, in a console use:
lspci | grep VGA

• Latest driverLast checked Aug 08 - Windows: 368.81 (Jul 14) - Linux: 367.35 (Jul 15)

• Latest driverLast checked Aug 08 - Windows: Crimson Edition 16.7.3 (Jul 28) - Linux: Linux Download Center
  NOTE: The 14.12 Omega driver has a bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
  We recommend that you use either the 14.9 Catalyst release or the 14.4 Catalyst release driver or the current 16.7.3 release driver. For further details, see Inara Pey's blog post.

• Intel driver download page Intel does not have a universal driver set. Please go to Intel's site and use the auto detect feature.

http://hg.phoenixviewer.com/

If you suddenly sound like a man (and you aren't), or your friend suddenly sounds like a demon (and isn't), or you are hearing other forms of distorted voice, try this:

1. Right click the Speakers icon on your system tray and select Recording Devices.
2. Right click the Microphone and select Properties.
3. Switch to the Advanced tab.
4. Under Default Format drop down menu, select: 2 channel, 16 bit, 44100 Hz (CD quality).
5. Untick “Enable Audio Enhancements”
6. Press OK and OK.
7. Relog if needed.

If some characters now display as boxes, you will need to reinstall Windows language packs. Some of the more common language packs are Chinese, Japanese and Korean, though if you installed those and still see boxes, you will want to ask the person using those characters to tell you what language they are so that you can install the appropriate language pack.

1. Log out of Firestorm.
2. Go to the Windows Start menu and choose Settings.
3. In the window that opens, click in the search field at the top right and type in “language”
4. Select Add a language from the search results.
5. Click the + Add a language option and select the language from the list. The contents of the window scrolls left and right.
6. Back in the Add a language section, click the newly added language and choose Options.
7. Click the top Download button. The language will download and install, and it may take some time.
8. Repeat this for each language pack you wish to install.
9. Now log into Firestorm, you should see the missing characters correctly rendered.

Error 0xc000007b when launching 64 bit Firestorm:

Try following these steps to get the Firestorm installer to reinstall the Visual C++ redistributables that come packaged with it:

1. First make sure you have the Firestorm installer handy in a place where you can easily access it when you get to the step where it's needed below. (You can download it from here, or from here if you need an older version than the current release.)
2. Go to the Windows Start Menu and choose Settings.
3. In the window that opens, click on “System Display, notifications, apps, power.”
4. In the next window go down to “Apps & features.”
5. Scroll down to the entry for “Microsoft Visual C++ 2010 x86 Redistributable.” Click on it and choose “Uninstall” (the list won't necessarily update to show that it is uninstalled, but it is).
6. Click on “Microsoft Visual C++ 2010 x64 Redistributable” and once again choose “Uninstall.”
7. Close that window.
8. Re-run the Firstorm installer. The installer window will now say “Modify Setup” (since FS is already installed) and will give you 3 options: “Repair”, “Uninstall” and “Close.” Click on “Repair.” Firestorm will reinstall the Microsoft Visual C++ 2010 Redistributables that it ships with.
9. Restart your computer. You should be able to launch Firestorm without getting the error message now.

If you start experiencing graphics issues after a Win10 update, such as driver crashes, or simply very poor performance, the first thing to try is a full computer reboot.

If that doesn't help, reinstall your graphics card driver from the card maker's website, not from Windows. That is, from nVidia, AMD, or Intel.

If you have Intel HD graphics, refer to this page.

The most common cause for this is a non-default DPI value, or screen scaling. Refer to this page for tips on setting DPI/scaling to default.

Some Windows 10 users have experienced difficulty installing current versions of Apple's Quicktime software on their systems. Version 7.7.6 of Quicktime has been confirmed to install correctly on Windows 10 systems. You can download version 7.7.6 from the link below:

Quicktime 7.7.6 (link will take you to the 7.7.6 download page on Apple's website)

First try changing Preferencess → User Interface → Font → Font size adjustment. If that doesn't help, read on. ¹⁾

1. Exit Firestorm.
2. Right-click the Firestorm application shortcut and select “Properties”
3. In the “Shortcut” tab, find the line marked “Target” and add --noprobe to the end. For example:

  (32-bit version)
  "C:\Program Files\Firestorm-Release\Firestorm-Release.exe" --set InstallLanguage en --noprobe
   
  (64-bit version)
  "C:\Program Files\Firestorm-Releasex64\Firestorm-bin.exe" --noprobe

4. In the “Compatibility” tab, find and UNCHECK the “Disable display scaling on high DPI settings” option
5. Click “OK” to apply and launch Firestorm as normal.

Notes:

• You may need to repeat this after Firestorm updates.
• Do not bring up the “Help → About Firestorm” menu option or you will need to repeat steps 1, 2, 4 and 5 above.

Please note: Viewers play a minor part in voice functionality. The bulk of voice support is given by the external application called SLVoice, which is made by the SL voice provider, Vivox. Voice failures are almost always due to one of the following reasons:

• Your ISP is throttling or blocking the voice service;
• failure of the Vivox service;
• voice issues on the region you are on;
• voice being throttled by bandwidth set incorrectly - please check it by following the instructions here;
• voice hardware (mic, headset) not configured correctly in your operating system settings;
• voice hardware not configured correctly in the viewer;
• another application has your voice hardware in use (example, Skype);
• your anti virus software has “mangled” the voice application; see here.
• your firewall is blocking slvoice. Add slvoice to your firewall's exclusion/allow list.

Due to the many different versions of each operating system (Windows, linux distros, Mac OSx's), it is very difficult to give specifics for each one. Nonetheless, make sure that your operating system is correctly configured for voice: that voice is going to your headset (or speakers, as you prefer), and that your mic is enabled and configured.

• Go to Preferences→ Sound & Media -> Sounds. Find the Voice Chat slider and make sure it is not all to the left. Try increasing the volume.
• Make sure that Voice chat is enabled on that preferences tab.
• go to Preferences→ Sound & Media -> Voice. Click on Audio Device Settings. For Input and Output, use the dropdowns to select your voice devices (headset, microphone, whatever you use). It is best not to leave these at Default.
• Close Preferences and locate the Mic button on the button bar. Click the Lock checkbox then the actual button, and try speaking (hopefully, you went to Voice Echo Canyon so you can test).

If voice still does not work, then continue working through this page.

If you find that voice cuts in and out, particularly right after a TP, and at the same time, you notice that things are not rezzing in for you very well (avatars, objects, etc), then the likely cause is that your router is being “overwhelmed” with texture transfers. So reboot your router/modem, and then your computer, and see if the problem is solved.

You can also try adjusting your bandwidth as explained here.

If that does not help, then proceed with the section below.

Chances are good that the problem lies with the SL servers or the voice provider, Vivox. Still, there are things you can try:

• Open Preferences, and go to Sound & Media → Voice, and click Reset (circular arrow).

• Shut down all applications that use, or can use, voice - like Skype, etc. Then relog.

• What sometimes helps to get voice working is disabling voice in Preferences→ Sound & Media -> Voice, hitting apply, waiting a minute and then enabling voice and hitting apply. When these methods fail (assuming voice usually works for you) it is usually the Vivox voice servers that are the problem.

• If this does not work at your current location, go to a region where other people are able to use voice at this time. One possibility is Firestorm Social, but any region where voice is known to be functioning is fine. Disable voice in Preferences→ Sound & Media -> Voice. Relog, using the last location selection on your login screen. Wait a couple of minutes. Reenable voice. Wait another couple of minutes (in other words, give the connection time to be established). If voice comes on, then the problem may have been the region you were in before. Was voice disabled there? If not, a region restart might solve the problem.

• Go to Preferences → Network & Files -> Connection and reduce your bandwidth setting to 500 (if it is not already set there). Repeat the above step to toggle voice off and back on. See here for more information on setting your bandwidth properly, but bear in mind that lower levels than those calculated there may be necessary for troubleshooting purposes.

• Try a relog, or even a reboot of the computer.

• Sometimes device settings can reset, so check in Preferences→ Sound & Media -> Voice→ Audio Device Settings, to be sure that the input and output are set correctly.

• HTTP fetching may be overloading your router; please try the suggestions given here; if they do not help, revert the changes made then return to this page and continue.

• Does your headset/microphone work outside of SL? ie when using Skype, Yahoo or MSN

• Does your headset/microphone work in Preferences→ Sound & Media -> Voice→ Audio Device Settings?

• Is your voice chat volume turned up and not muted?

• Is the SLVoice.exe (simply SLVoice on Mac) that is in the Firestorm folder in the exceptions/allowed list for your firewall? If your firewall is turned off, turn it on and add the SLVoice.exe (or SLVoice) anyway.

• Check the bandwidth you are actually getting and what you have set in Preferences → Network & Files → Connection. Please refer to this page for specifics.

• Go to Advanced → Debug Settings, and in the window that opens, type: Cmdlinedisablevoice - then ensure this is set to FALSE.

Some have issues with voice on Firestorm - specifically, “stuttering”, or SLVoice crashing when you unplug a USB device. The only work-around currently is to swap out the voice files.

• Method One:
  To this end, download this file; save it to your hard drive. Make sure you do not have Firestorm running. Then extract the files to your Firestorm install folder. (For Firestorm 32-bit viewer, this is typically located at C:\Program Files\Firestorm on 32 bit Windows, and C:\Program Files (x86)\Firestorm on Windows 64-bit. For Firestorm 64-bit Viewer, this is typically located at C:\Program Files\Firestorm.) When prompted, allow the replacement of existing files.

• Method 2 - Firestorm 4.7.3 Only:
  Download Firestorm 4.6.9 from here. If you current have FS 64-bit, get FS 4.6.9 32-bit - and vice versa. Go into your “computer” and find the the 4.6.9 Version Firestorm you downloaded.
  Copy the files below and replace them in your 4.7.3 Firestorm install folder:
  ca-bundle.crt
  ortp.dll
  SLVoice.exe
  vivoxoal.dll
  vivoxplatform.dll
  vivoxsdk.dll

Try disabling compatibility mode, if enabled:

• Locate your desktop shortcut for Firestorm
• Right click on the icon and select Properties
• Select the Compatibility tab
• Find “Run this program in compatibility mode for:” if it is set then disable this
• Make sure “Run as Administrator” is enabled (if this is greyed out, then you're probably already running as administrator, so you can ignore this step).
• Click Apply.
• Now log back into the viewer, and see if voice works (do you have the white dot over your head?). If not, go to Preferences→ Sound & Media -> Voice and disable voice; wait a few moments, then re-enable. ¹⁾

On Windows 7, if you find yourself being able to talk but not hear what others say, then a possible solution is to use the sound drivers from Vista. (This needs further confirmation.)

Check that slvoice.exe is not muted in the speaker/headphones icon (located in the notification area) → mixer.

Every linux distro is different; and each distro may have more than one window manager to further complicate things. So tips can't be “absolute”; you will need to experiment and see what works for you. The following have been suggested by some as effective. But first….

In the Firestorm install directory, there's a text file (originally from LL) with tips on getting voice to work in linux. If you haven't read that, then you can try to see if it helps.

• Make sure you have ALSA and/or FMODEX available. FMODEX is supplied with Firestorm, normally. If you look at Help → About Firestorm, you should see a line that resembles this:
  Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.11.753 / OpenAL Community / OpenAL Soft: PulseAudio Software
  If that says “none” then you have no audio driver available to Firestorm and need to install one.

• Edit the firestorm shell script and remove the #. That will force LL to use FMOD rather than ALSA. Some say this is how to get voice working.

#export LL_BAD_OPENAL_DRIVER=x

• Some swear that the problem is PulseAudio, so you can try to remove that from your system. Be warned, however, that this could cause more problems than it solves. Make sure you remove only Pulse and not half the OS.
• Be sure to have the correct devices select in Firestorm for voice:
  
  Preferences → Sound & Media → Voice → Audio Device Settings (button) … input and output may not work if left at default; they may need to go to a specific device like “ALSA Capture on [device name]”.

Below are results for selected linux distros, based on input from Phoenix and Firestorm users. This will be updated as more information becomes available.

• ubuntu 16.04 64 bit + FS64: The following command installs a few 32-bit libs and voice works after. Maybe you need fewer 32-bit libs but that needs further investigation.
  Apparently, arch requires these as well - or some of them - though the exact lib name may be different.

sudo apt-get install gstreamer0.10-pulseaudio:i386 libidn11:i386 libuuid1:i386 libstdc++6:i386

• A new option in Firestorm 4.7.9 is a debug setting, FSLinuxEnableWin32VoiceProxy, which when enabled will cause Firestorm to launch the Windows version of SLVoice.exe via WINE. To use this, you need to ensure that WINE is installed; install WINE with your package manager. An existing WINE profile/prefix is not needed, but will be used if present. Depending on your system, it may take several seconds before voice comes up.
  NOTE: if you disable voice and then re-enable too quickly, it may fail to re-enable. If you get the warning that there was a problem connecting, you will need to relog before voice will re-enable. Thirty seconds between disable and enable should be enough.
  Also note that there is a known related issue here

If you are unable to connect to voice and you are also having problems with teleporting and/or loading your friends list, perhaps along with other things, then see the “Mac-specific” section of this page for instructions and more explanation.

Some Mountain Lion users experience a problem with voice output, while input works fine (that is, you can hear but you can't speak). To fix this, open the voice preferences for your viewer (Preferences→ Sound & Media -> Voice in Firestorm). Click the device settings button and select “built-in microph” as the audio input device and click OK. (OK is important, Apply doesn't work.) Reopen Preferences and go back to the device settings button to ensure you're getting sound in on the mic.

General Index

• Downloads
• Firestorm Release Notes

• For New Residents
• Basic Info on Getting Help
• Troubleshooting Guide
• Hot LL JIRA Issues Of The Day
• How to File a JIRA
• How to Contact Support
• Is my Viewer Safe?
• Office Hours
• In World Support Locations
• Firestorm Gateway Team

• Firestorm Classes

• Latest Gateway Events News
• Firestorm Gateway Roleplay

• Login Screen Layout
• Viewer Modes
• The Viewer Layout

• Movement and Camera
• Chat
• Inventory
• Profiles
• Outfits
• Gestures
• Mouselook
• Editing Shapes and Other Body Parts
• People Panel Nearby (Radar), Friends and Groups are accessed here
• Contact Sets
• Using Search
• Streaming Audio and Video
• Voice
• Uploading Textures, Sounds, etc

• Top Menu Bar
• Preferences
• Backing Up Settings
• Quick Preferences
• Cache - What It Is
• Keyboard Shortcuts

• Reporting Abuse
• Avatar Complexity Settings

• Client AO
• Managing Groups
• Parcel Management
• Region Management
• Windlight: Water and Sky
• Avatar Physics
• LSL Bridge
• Move Lock
• Building, Editing, Terraforming
• Running Multiple Firestorm at Once
• Exporting and Importing Linksets
• Pathfinding
• Displayed Time Format
• Joystick and space Navigator

• Firestorm LSL Preprocessor
• Debug Settings
• Understanding Lag

• Phototools
• Backup / Restore
• Render / Derender
• Pose Stand
• Quick Preferences
• Custom Default Prim Parameters
• Customizing In-World Sounds
• Customizing the Button Bar - FS 4.0.1
• Client AO
• Camera Control
• Autoreplace
• People Panel / Radar
• Contact Sets
• Using the Command Line
• Doing a Clean Reinstall
• Build Tools

• Firestorm Class Recordings

• Obsolete Tutorial Videos

• Colour Scheme Tutorial

• Firestorm Source repository
• How to Make a Patch
• How to be a Good Development Neighbor
• Compiling Firestorm ViewerUnder Construction
• Translating the Firestorm UI

• SL 2.0 - Explanation and Discussion Reference
• Firestorm Q&A Recordings
• Freebie Donations - In-World Vendors
• Applying to Beta Test
• Team April Fools' Pranks

• Firestorm Licenses
• Firestorm Privacy Policy
• Firestorm Viewer Communications to the Firestorm Server
• Firestorm Credits
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For general information about Avatar Complexity (“jellydolls”), please see:

• https://community.secondlife.com/t5/Featured-News/Why-are-all-these-people-made-of-colored-jelly/ba-p/3031255
• https://modemworld.me/2016/08/09/firestorm-4-7-9-50527-i-see-jelly-people/
• http://wiki.secondlife.com/wiki/Avatar_Rendering_Complexity
• https://www.youtube.com/watch?v=PxWrqd0o3dc&feature=youtu.be

Go to Avatar > Appearance and look at the bottom right of the window.

• This determines which avatars will appear as jellydolls to you.
• Go to Preferences → Graphics → General → Maximum Complexity.
• Note: Lowering this slider will decrease your lag and turn more avatars into jellydolls; raising the slider may lag you but more avatars will be fully visible.
• Note: Moving this slider all the way to the right is not advised, as this sets this setting to “No Limit” — which means that no avatars will render as jellydolls to you, but you will be subject to lag and worn graphics crashers.

• Right click on the avatar's name tag and choose from the menu:
  • Render Normally – avatar will be affected by your complexity slider (above)
  • Do Not Render – avatar will be a jellydoll for you
  • Render Fully – avatar will be rendered fully even if over your complexity slider setting
• In the pie menu, these options are under More → More → Render.

• Go to Preferences → General and set “Show Avatar Complexity,” “Only if too complex,” and “Show own complexity” as you wish.

• This appears in the top right of your screen.
• Go to Preferences → Notifications → Alerts, and move “Warn me if my avatar complexity may be too high” to the “Always show” box or to the “Never show” box, as you prefer.

• This appears in the upper right of your screen when you change clothes/accessories.
• Go to Advanced menu → Show Debug Settings → ShowMyComplexityChanges, and set that to zero to hide it, or a larger value to show it. Please make a note of this debug in case you need to activate it again.

• This shows complexity plus rank and area in hover text over avatars.
• Go to Avatar menu → Avatar Health → Show Avatar Complexity Information
• Note: The height of this hovertext cannot be adjusted.

Two methods:

• Wear the item and then remove it, noting the change to your avatar complexity
• Wear the item. Edit it → click “more info” → and see the number listed for “Display.”